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Crystal Beach Suites & Health Club

6985 Collins Ave., Miami Beach, FL 33141-3201
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Crystal Beach Suites & Health Club
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296 Reviews from our TripAdvisor Community

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Cherry Hill, New Jersey
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW via mobile

Our timeshare unit leaves a lot to be desired. It is located at the corner of the building with a great deal of traffic noise. The unit is shabby and very dated.The linoleum in the bathroom is cracked and the rugs in the sink area are very loose. The safe does not work and one of the two windows does... More 

Helpful?
Thank Arlene42
Zephyrhills, Florida
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

This is an older and dated hotel in a very crowded and tight area, it was clean and reasonably priced for the area. It is on the beach and next to a very nice walk way. Parking is an additional $15-$25 , and they charge a resort fee, a room with a view about $225 with all cost.

Helpful?
1 Thank James R
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago via mobile

Parking lot very expensive. ..hotel not so cleaned ....there are a lot places nearby that are better.....shop around before you book... I'm going back there next month. ... The front desk guys were not so good either ...

Helpful?
Thank Jama x

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Barcelona,Espana
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Excellent location 200ft away from nice sandy beach Lots of places to have breakfast and a Publix walking distance Staff very friendly and servicial The negative side is that the hotel rooms are very very old Furniture is ugly Sofa bed was a totally mess even that they changed the bed after our request. But was as bad as the... More 

Helpful?
Thank Fernando16
San Francisco
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed December 29, 2015

The name and decor of this hotel seem to be from the late disco era, and the condition of our room might have been the same. Sure, it's a nice time warp into another era, and would serve well as a movie set, but there's a definite lack of attention to upkeep and amenities. In the end, you're paying a... More 

Helpful?
Thank lambjams
Petaling Jaya, Malaysia
Level Contributor
149 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
4 of 5 stars Reviewed December 24, 2015 via mobile

We paid usd95 for a night for a suite, as a quick stop to see Miami. It's a nice place, off the beach just off the north end of collins avenue. However in hindsight, would've preferred to stay closer to Miami beach and found art deco hotels for usd20 cheaper. The listing should be updated to North Miami beach as... More 

Helpful?
Thank JemimaBond
crystalbeachsuites, Manager at Crystal Beach Suites & Health Club, responded to this review

Thank you for your fair review. We look forward to serving you in a future extended stay. More 

Miami Beach, Florida
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 20, 2015

Seriously moldy. Smells moldy. the bath mat was green with mold. And the front desk is more concerned about selling you more tours. The location is nice. Considering how moldy the bathroom was, i didn't even think about using the pool. Really convenient beach access though.

Helpful?
Thank Food_Snob_tiger
crystalbeachsuites, Manager at Crystal Beach Suites & Health Club, responded to this review

We are so sorry to read your review, specially when I personally check the suite after you brought it up to my attention and found no mold. The bath mat was old and it has been replaced; for that reason we waived the charge on the broken glass in the suite. However, we do appreciate you comment, which gives us... More 

Chicago, Illinois
Level Contributor
68 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
1 of 5 stars Reviewed December 18, 2015 via mobile

Booked with time share sales company including mandatory on site sales presentation at a suppose deal. Non refundable. Later found same price on hotel website. Mandatory $15 weekday, $25 weekend valet parking without notice. No resort fee, no free breakfast. Small, cold pool. Nice health club with old equipment. Best features: beach, Collins ave, shops, Publix all close. Suite size... More 

Helpful?
Thank droffilc
crystalbeachsuites, Manager at Crystal Beach Suites & Health Club, responded to this review

We are very sorry to read your review, specially when it relates to your disappointment with the time share presentation to sign up for and not the hotel or hotel services. More 

Sarasota, Florida
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed December 15, 2015

This property is like stepping into the late 70s early 80s. The rooms are clean but very outdated and smell a bit funky if you land on floors 1,2,3. The room we initially got had a hole in the wall, a rusty tub and smelt like there was an open package of salami somewhere, and where the hot water tank... More 

Helpful?
Thank Tracy B
crystalbeachsuites, Manager at Crystal Beach Suites & Health Club, responded to this review

Thank you for the review, but it would only be fair to have rated the services a little higher for the simple fact that you paid for the least expensive suite and in order to accommodate you, our staff moved you to the most expensive one. More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 6, 2015 via mobile

Horrible hotel! First off it's like stepping into the 80's, I paid for a upgrade thinking it would be better in the newly renovated suit but NO! Small TVs about 19 inches I was told they had a beach view room if I up graded, Yea! out the corner window! Was afraid to park my car out check out) But... More 

Helpful?
1 Thank Richard D
crystalbeachsuites, Manager at Crystal Beach Suites & Health Club, responded to this review

Thank you for staying with us. We are very clear about being a NON SMOKING property and it does not only refer to cigarettes. We appreciate our guests who respect the non-smoking policy and understand that we are trying to provide an enjoyable stay for everyone. We are very sorry to read that yours was to the contrary. More 

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