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Crystal Beach Suites & Health Club

6985 Collins Ave., Miami Beach, FL 33141-3201
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Crystal Beach Suites & Health Club
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Ranked #142 of 205 Hotels in Miami Beach
A recent review
5 of 5 stars Reviewed June 14, 2015
MyNakedTruth New York City, New York
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255 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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New York City, New York
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed June 14, 2015

This place is the best on the beach so far. I really liked hotel service and ammenities and Guillermo is a darling. He told me where to go in the area and recommended me to see Greg who organised a tour for fishing and sightseeing.

Was this review helpful? Yes 3
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 5, 2015

We have never had such a bad experience before . DISGUSTING . Jorge made it even worse . Uneducated, unprofessional, he didnt provide a receipt , he made a mistake in the reservation 'n asked us to keep our mouth shot . We dont know if its because he keeps money for him or because he doesnt know what he... More 

Was this review helpful? Yes 2

Travelers are raving about these Miami Beach hotels

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 28, 2015 via mobile

Hotel is very outdated. I even saw a roach in my room. The furniture is very old. The TV is a 20 inch tv very small and old. Customer service was okay but everything else is horrible I would not recommend this hotel to anyone do yourself a favor a book a hotel on south beach. There is mold everywhere.... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 18, 2015 via mobile

Dirty and nasty , old and outdated. And if you try to complain about anything they laugh at you. I would never go there again. You have to wait 10 minutes for the elevator. Room service will go inside your room if you want them to or not

Was this review helpful? Yes 1
Windsor, Canada
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed April 22, 2015

This hotel is very good positioned for a family vacation in Miami Beach. We stayed there for one week. Service was not that bad except front desk, passionate for selling tours and indifferent to customers’ needs. The problem is that, the hotel is so old and outdated that will take 10 pages to describe it. I will never recommend this... More 

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Curitiba, PR
Level Contributor
62 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed February 6, 2015

We were there in the begining of January. We arrived early and the room was not ready yet. We left our luggage (free of charge) with the valet man. The room of ok, the location was ok too. They need to concern more about cleaning. We didn´t have any problem and the satff was friendly.

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miami
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed January 20, 2015

Hotel was very nice good location and nice rooms but why have all that if you have horrible customer service?? Worst customer service I have ever had a hotel in my life!!! Will not be back for sure.. Employees should they didn't care what so ever about guest and didn't pay attention to guest always felt like they didn't want... More 

Was this review helpful? Yes 6
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed January 17, 2015

I arrived 4 days ago and just want to tell you my reasons to stay away of this hotel: 1. A lot of hair EVERYWHERE 2. Old carpet and extra dirty 3. Old towels and super bad quality 4. Small 80's Old tv and bad tv cable too 5. Room service the worst and only clean the rooms once a... More 

Was this review helpful? Yes 5
Missouri
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed January 16, 2015

We begin by entering the front steps where the valet man decided to help us with our bags free of charge. He was very considerate of us and our belongings. We get to the desk and the Lobby worker told us our room wasn't ready yet but we could leave our bags with the valet and they would secure it... More 

Was this review helpful? Yes 2
Sao Paulo, SP
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 12, 2014

We love staying at Crystal Resort. Great location, cozy apartment, good pool, etc. Chad is the best! He was always there for us! TVs are old, but work good. There are restaurants and stores near it. We'll definitely come back!

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