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Crystal Beach Suites & Health Club

6985 Collins Ave., Miami Beach, FL 33141-3201
Hotel amenities
Crystal Beach Suites & Health Club
Best prices for: 1 room 1 guest
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Ranked #128 of 206 Hotels in Miami Beach
A recent review
3 of 5 stars Reviewed February 6, 2015
susanaworldmap Curitiba, PR
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241 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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1 review
1 of 5 stars Reviewed 6 days ago NEW via mobile

Dirty and nasty , old and outdated. And if you try to complain about anything they laugh at you. I would never go there again. You have to wait 10 minutes for the elevator. Room service will go inside your room if you want them to or not

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Windsor, Canada
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This hotel is very good positioned for a family vacation in Miami Beach. We stayed there for one week. Service was not that bad except front desk, passionate for selling tours and indifferent to customers’ needs. The problem is that, the hotel is so old and outdated that will take 10 pages to describe it. I will never recommend this... More 

Was this review helpful? Yes 2

Travelers are raving about these Miami Beach hotels

Curitiba, PR
Top Contributor
56 reviews 56 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed February 6, 2015

We were there in the begining of January. We arrived early and the room was not ready yet. We left our luggage (free of charge) with the valet man. The room of ok, the location was ok too. They need to concern more about cleaning. We didn´t have any problem and the satff was friendly.

Was this review helpful? Yes 2
miami
Contributor
12 reviews 12 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed January 20, 2015

Hotel was very nice good location and nice rooms but why have all that if you have horrible customer service?? Worst customer service I have ever had a hotel in my life!!! Will not be back for sure.. Employees should they didn't care what so ever about guest and didn't pay attention to guest always felt like they didn't want... More 

Was this review helpful? Yes 6
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed January 17, 2015

I arrived 4 days ago and just want to tell you my reasons to stay away of this hotel: 1. A lot of hair EVERYWHERE 2. Old carpet and extra dirty 3. Old towels and super bad quality 4. Small 80's Old tv and bad tv cable too 5. Room service the worst and only clean the rooms once a... More 

Was this review helpful? Yes 5
Missouri
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 16, 2015

We begin by entering the front steps where the valet man decided to help us with our bags free of charge. He was very considerate of us and our belongings. We get to the desk and the Lobby worker told us our room wasn't ready yet but we could leave our bags with the valet and they would secure it... More 

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Sao Paulo, SP
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 12, 2014

We love staying at Crystal Resort. Great location, cozy apartment, good pool, etc. Chad is the best! He was always there for us! TVs are old, but work good. There are restaurants and stores near it. We'll definitely come back!

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New York
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed December 9, 2014

Other than it's location this hotel has nothing going for it. Cabs don't even want to go there to pick up its guests. The rooms are outdated and gross, it felt like it hadn't been vacuumed in weeks. There was a damp moist oder throughout the hotel and room. It was vile. The staff might as well have been asleep... More 

Was this review helpful? Yes 6
San Francisco
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed November 27, 2014

Nice lobby. Friendly welcoming staff. Very clean large room. Separate bedroom and living room-kitchen. Updated rooms very nice. My brother spent $35 a night extra for ocean view. An even larger room with large picture windows showing the beach. Very nice.

Was this review helpful? Yes 1
Eaton, Ohio
Top Contributor
68 reviews 68 reviews
18 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed September 30, 2014

My boyfriend and I were looking for a hotel on the beach under $200 a night for one night before we headed out on a cruise. This place was great, it was cheap, clean, and had a great view. My boyfriend and I couldn't stay away from the window. The room was spacious and came with a kitchenette. My only... More 

Was this review helpful? Yes 1
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