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Doubletree by Hilton Ocean Point Resort & Spa - North Miami Beach

3.5 of 5 17375 Collins Avenue, Sunny Isles, Miami Beach, FL 33160
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Doubletree by Hilton Ocean Point Resort & Spa - North Miami Beach
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994 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

I was not provided a Hilton Honors Gold Member status quality room upon check in, in fact, it the worst Hilton Properties hotel room that I have ever seen. Thankfully, after some considerable effort, they provided me with a much better room for the remainder of my stay... I will base my room quality answers on the first room that... More 

Review collected in partnership with DoubleTree by Hilton

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Miami, Florida
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed 1 week ago

I rented a room in this hotel initially for a day, I decided to stay an extra day....that was a mistake!! When i booked this hotel i requested a king size bed through a rep at Hilton Honors. First night was nice; we got there a bit late (around 8 or 9) so sat at the bar had a drink.... More 

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Orlando, United States
1 review
3 of 5 stars Reviewed 1 week ago

Coming back to the room after a long day to an unmade bed and untidy bathroom is unacceptable to me. These are basic services which should never be neglected by any hotel, especially for one such as Double Tree by Hilton. I paid too much money for the 2 nights I stayed.

Review collected in partnership with DoubleTree by Hilton

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

We stayed at the Doubletree for 2 nights during the 2014 christmas holidays. We were leaving on a cruise and needed a place to stay before, and found really great reviews of the hotel so we booked. Our experience was terrible from the moment we arrived to the moment we left. We were checked in by an arrogant man at... More 

Was this review helpful? Yes 1
Mindi M, Front Office Manager at Doubletree by Hilton Ocean Point Resort & Spa - North Miami Beach, responded to this review

Dear Isabelle A, We sincerely apologize for the unfortunate experience you went through during your stay at our hotel. Thank you for letting us know about your situation quickly so that we have the opportunity to make it right. We have followed up with our security department to help us with your issue, and will personally reach out to you.... More 

Elon, NC
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a great time here back at the first of December. We had a 1 King, 1 Bedroom Suite with partial ocean views. The room is nice and well stocked. We just couldn't understand why they had a closet the size of a 2nd bedroom. The sofa bed, was well... VERY uncomfortable, but we kind of expected that going... More 

Was this review helpful? Yes 1
Washington DC, District of Columbia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From the moment of our arrival until the last good bye the staff of the Double Tree Hilton waited on us like royalty. Rafael, the front desk clerk greeted us every evening coming and going. The room was impeccable. Spacious and spotless. The View Restaurant provided not only a great view; but quality service and bountiful portions. The pool and... More 

Was this review helpful? Yes 2
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

I am a Hilton Honors Gold member and I have to say that I am quite disappointed in this hotel. First the positives, it is in a great location, beach access is very handy, the suite is not bad, it is quite dated though. I don't think they use the nice quality bed and pillows that I have come to... More 

Was this review helpful? Yes 3
Mindi M, Front Office Manager at Doubletree by Hilton Ocean Point Resort & Spa - North Miami Beach, responded to this review

Thank you for your feedback of your recent stay with us. I sincerely apologize for the housekeeping issues that you experienced; our hotel works hard to ensure the comfort and satisfaction of our guests and we are very sorry that we did not meet your expectations. Our housekeeping and engineering staff are working to resolve these issues so they don't... More 

Montreal, Canada
Contributor
16 reviews 16 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Me and my family stayed there over the past Christmas holiday. The hotel has many pluses but some minuses as well. The negatives first. We had a 2 bedroom suite which had a washer/dryer. That was convenient but the they didn't work well and were dirty. Our room and bathroom was fine, but the bathroom in the other room badly... More 

Was this review helpful? Yes 1
Buenos Aires, Distrito Federal, Argentina
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Not keen of Sunny Isles, I stayed for a week with my family and friends. A bit far away from the fancy areas, felt particularly in heavy traffic hours. To the contrary, it's quite close to Aventura Mall for shopping lovers! And a couple of very good restaurants are at walking distance! Building is a bit old fashioned, but comfortable.... More 

Was this review helpful? Yes 1
Zurich
Top Contributor
84 reviews 84 reviews
21 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I'm coming here nearly every year and I always enjoy my stay very muche at this nice resort. I got upgraded to a two bedroom suite as I'm a HH Diamond member. The hotel is lacated directly on the beach and many restaurants are nearby. The staff is very friedly and helpful. Some of them always remember me. I will... More 

Was this review helpful? Yes 2
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Additional Information about Doubletree by Hilton Ocean Point Resort & Spa - North Miami Beach

Address: 17375 Collins Avenue, Sunny Isles, Miami Beach, FL 33160
Phone Number:
Location: United States > Florida > Miami Beach
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Doubletree by Hilton Ocean Point Resort & Spa - North Miami Beach 3.5*
Number of rooms: 147
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Also Known As:
Doubletree Ocean Point Resort And Spa - Miami Beach North
Doubletree Ocean Point Resort & Spa - Miami Beach North Hotel Miami Beach
Doubletree Miami Beach
Hotel Style:
#6 Top resorts Hotel in Miami Beach
#29 Spa Hotel in Miami Beach
#29 Family Hotel in Miami Beach
#33 Business Hotel in Miami Beach
#45 On the Beach Hotel in Miami Beach

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