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Winter Haven, Autograph Collection

4.0 of 5 1400 Ocean Drive, Miami Beach, FL 33139 (Formerly Winterhaven South Beach)
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Certificate of Excellence 2014
Winter Haven, Autograph Collection
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Winter Haven, Autograph Collection
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875 reviews from our community

Traveler rating
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    132
    54
    44
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (203)
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    (244)
  • Sep-Nov only
    (205)
  • Dec-Feb only
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Pembroke Pines, Florida
Top Contributor
85 reviews 85 reviews
61 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Parking fee was exhorbitant for valet so I decided to play that meter game and didn't get a better deal except a workout and an ability to spot that meter maid a block away. Guest service staff was pleasant and offered me free breakfast for the duration of my stay- score 1. Overall property was great. Ocean view room with... More 

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Saunderstown, Rhode Island
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

My husband and I have stayed at the Winter Haven on several occasions, and it is easily our favorite spot in South Beach. The location could not be more perfect – the ocean view rooms offer stunning views, and everything we need is within walking distance. On each of our visits, we have been greeted warmly. The welcome glass of... More 

Was this review helpful? Yes 1
Capital Federal District, Argentina
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

If you like the kitchen noise even on the fourth floor If you like to see debris of glass on the floor in your room with a possible injury for you If you like a small bed for a couple or a king size bed for 3 (assuming you have one child with you) If you like no view from... More 

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Carlos_S185, General Manager at Winter Haven, Autograph Collection, responded to this review

Dear Guest, Thank you for taking the time to share you feedback in regards to your recent stay at the Winter Haven, Autograph Collection. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for challenges you experienced during your... More 

Knoxville, Tennessee
Top Contributor
113 reviews 113 reviews
32 hotel reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed 1 week ago

This is an older hotel that has a few extra coats of paint, but it's still an older hotel with an older hotel feel to it (narrow halls, small rooms, heavy doors and windows). Whoever manages it for Marriott is trying to retain some hipness factor by adding art deco flourishes too it, but it wasn't quite there as far... More 

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Carlos_S185, General Manager at Winter Haven, Autograph Collection, responded to this review

Dear guest, Thank you for taking the time to share your recent experience at the Winter Haven, Autograph Collection. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. I would like to take this time to apologize for... More 

Dallas, Texas
Senior Contributor
46 reviews 46 reviews
32 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here 2 times. First time was excellent, great view of the beach from my room. This time I had a view of the side street and little bit of the beach with a smaller room. I really like the location, it is right on Ocean Drive and I was able to walk everywhere. Including bars, restaurants, and thats... More 

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London, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel is a great find it is in the best part of South Beach at the quiter northern end of the deco district but what makes it really tick is very kind staff. My girlfriend was ill on the day we checked out and the lady manageress let her have a complimentary room till we had to leave for... More 

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Carlos_S185, General Manager at Winter Haven, Autograph Collection, responded to this review

Dear guest, Thank you for your great view and taking the time to share your feedback. We are pleased to read you had a great stay and the team was attentive and responsive when your girlfriend was feeling ill. Kind regards, Carlos Sarmiento More 

Top Contributor
67 reviews 67 reviews
10 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

We stayed at this hotel for 3 nights. The shower is good and the lobby looks nice. That's unfortunately all the good news about this hotel. The rooms are small and the hotel is so noisy that it looks like the walls and floors are made from paper. You can hear everything that's going on on your Floor and the... More 

Was this review helpful? Yes 1
Carlos_S185, General Manager at Winter Haven, Autograph Collection, responded to this review

Dear Peter H, Thank you for your recent stay. I am sad to read you did not receive the upmost guest experience during your recent stay. We certainly hope you allow us the opportunity to change your perception of the Winter Haven on your next travels to Miami Beach. Best, Carlos Sarmiento More 

Atlanta, Georgia
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Since the cold weather settled in early this year we decided to escape to South Beach in December. We usually stay at the W and the Ritz Carlton but wanted to stay on Ocean Drive in the heart of the action. I booked a reservation at the Winter Haven and didn't realize it was part of Marriott hotels. I was... More 

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Carlos_S185, General Manager at Winter Haven, Autograph Collection, responded to this review

Dear hotel_diva1, Thank you for review. December+ South Beach= Perfect combination... Absolutely! Nothing beats summer year round LOL... We are delighted to read you had such an amazing time and were able to enjoy the fabulous view of the Atlantic Ocean from your room. I will be sure to share your review with Lissette, Sonya and John. We can't wait... More 

Portland, Oregon
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Beautiful hotel in the middle of everything. Was walking distance to beach, restaurants, and nightclubs. Room is really small, but modern and efficient. Our room had a noisy air conditioner - louder than any I've ever heard! Asked front desk for help. They send a maintenance guy who couldn't speak English very well. Called front desk again, and they allowed... More 

Was this review helpful? Yes 1
Carlos_S185, General Manager at Winter Haven, Autograph Collection, responded to this review

Dear guest, Thank you for your recent stay. We are excited to read our team provided further assisting in choosing a room for you which was suitable. I would like to apologize due to the A/C noise causing you move rooms. However, It is great you were able to enjoy your overall stay. Kind regards, Carlos Samiento More 

DC
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I decided to go with this hotel because it is a part of the Autograph Collection by Marriott. I've been to South Beach many times and I know most of the ins and outs of staying around the area. I stayed at the Blue Moon which is also an Autograph Collection hotel and thought it was better than this one.... More 

Was this review helpful? Yes 2
Carlos_S185, General Manager at Winter Haven, Autograph Collection, responded to this review

Dear Guest, Thank you for your review. It is terrific to read you have been able to experience both our Blue Moon and Winter Haven properties. It is feed back like your which allows us to create sincere, unique and memorable experiences. I will personally make sure to thank the entire Winter Haven team for providing such exceptional service, hence... More 

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Additional Information about Winter Haven, Autograph Collection

Address: 1400 Ocean Drive, Miami Beach, FL 33139 (Formerly Winterhaven South Beach)
Location: United States > Florida > Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Winter Haven, Autograph Collection 4*
Number of rooms: 70
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Also Known As:
Winterhaven South Beach Hotel Miami Beach
Winterhaven South Beach Miami
Hotel Style:
#38 Business Hotel in Miami Beach
#40 Luxury Hotel in Miami Beach
#47 On the Beach Hotel in Miami Beach
#48 Romantic Hotel in Miami Beach

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