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Winter Haven, Autograph Collection

4.0 of 5 1400 Ocean Drive, Miami Beach, FL 33139 (Formerly Winterhaven South Beach)
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Certificate of Excellence 2014
Winter Haven, Autograph Collection
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Winter Haven, Autograph Collection
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889 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Tampa, Florida, United States
Top Contributor
74 reviews 74 reviews
17 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars NEW

I have loved every Autograph Collection hotel in which I have stayed so I truly looked forward to visiting the Winter Haven during South Beach Food & Wine Festival. It disappointed - it did not exceed expectations in any way except perhaps that of the bar staff and the bell captain. The place is on a great spot on Ocean... More 

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Brooklyn, New York
Contributor
15 reviews 15 reviews
5 of 5 stars Reviewed 3 days ago NEW

The Winter Haven is wonderful hotel to stay in while in South Beach. The rooms have a wonderful ocean view to look at the beach. Every room is just perfectly desifgned. The staff is w\very welcoming and the make a wonderful Pina Colada at the bar in the lobby. I love that the beach is across the street and yiu... More 

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Franklin, Tennessee
Top Contributor
243 reviews 243 reviews
71 hotel reviews
111 helpful votes 111 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I read lots of reviews before my wife and I decided to stay here for a couple of nights earlier this month and we are glad we did. We read some reviews and wonder where and who the people reviewing are, because we got exactly what is shown and described - a very nice property as far as we are... More 

Was this review helpful? Yes 2
Top Contributor
60 reviews 60 reviews
29 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This being a Marriott Autograph collection hotel, a little extra is expected from the experience in more than one way. The place itself is what you normally get from an old Art Deco era hotel in south beach. The rooms are very small, with barely enough space for you and your luggage. Restroom is equally small, but the newly refurbished... More 

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Carlos_S185, General Manager at Winter Haven, Autograph Collection, responded to this review

Dear guest, Thank you for taking the time and writing your review in regards to your recent stay at the Winter Haven, Autograph Collection. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. We have shared your feedback with... More 

San Francisco, California
Senior Contributor
29 reviews 29 reviews
23 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

They did a nice job renovating and redecorating this older hotel. The location is ideal if you like as do I to visit Ocean Drive. Excellent beach access as well. The breakfast is terrific and can be had at the sidewalk café. Don't pass up the large tumbler of fresh orange juice. The restaurant service was very nice. The bed... More 

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Carlos_S185, General Manager at Winter Haven, Autograph Collection, responded to this review

Dear guest, Thank you for taking the time to share your recent experience at the Winter Haven, Autograph Collection with us. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. I would like to take this time to... More 

A TripAdvisor Member
4 of 5 stars Reviewed 1 week ago

I read over 35 negative reviews and have to wonder what happened. I requested a noon check-in and that happened. Got to queen room and it was a king. Valet, front desk & bell hop were all attentive and nice. Just got here but everything is excellent.

Was this review helpful? Yes 3
Carlos_S185, General Manager at Winter Haven, Autograph Collection, responded to this review

Dear guest, Thank you for sharing your experience at the Winter Haven Hotel, Autograph Collection. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations, I and thrilled to read your request on your early arrival was met. As a valued guest, your... More 

Midland, Michigan
Senior Contributor
35 reviews 35 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The best, the best, the best!!! What more can I can? The Winter Haven is one of the best locations on Ocean Drive. The hotel is centrally located and a short walk to all the happening spots in South Beach. Sit out on the front porch in the evening with a cold adult beverage and "people watch" as South Beaches... More 

Was this review helpful? Yes 1
Carlos_S185, General Manager at Winter Haven, Autograph Collection, responded to this review

Dear guest, Thank you for your amazing review. I will be sure to share your great feedback and experience within our team. Best, Carlos Sarmiento More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Nice hotel with a perfect location. The front-desk service is very good. Without a doubt this is the best breakfast in Miami !! Compliments to the chef .. all four of us can't wait to get back there again. Special thanks to our server, Sanja, for the best service in town. Don't miss this place

Was this review helpful? Yes 2
Carlos_S185, General Manager at Winter Haven, Autograph Collection, responded to this review

Dear guest, Thank you for taking the time in writing your review. Your great experience has been shared with both our Front Office and restaurant team. We are glad to be part of your memorable visit! Best, Carlos Sarmiento More 

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago

This hotel is in the heart of south beach - Great location. Avoid rooms near the back of the hotel. You can hear all kinds of loud staff and equipment noise all hours of the night and day. As with any south beach hotel, expect cramped accommodations. So if you need to get some rest, this is not your hotel.... More 

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Carlos_S185, General Manager at Winter Haven, Autograph Collection, responded to this review

Dear guest, Thank you for taking the time in writing your review. I am sorry to read you did not have the up most guest experience due to the location of your room. The next time your travels bring you to Miami Beach, please feel free to contact me directly and I will be more than happy to personally handle... More 

San Antonio, Texas
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Winter Haven has a great location on Ocean Drive in the heart of South Beach. It's close to all of the action and right across from the beach. Just a word of warning that it's a South Beach hotel, so you have to expect small rooms and noise at all hours. We would stay here again just for the... More 

Was this review helpful? Yes 2
Carlos_S185, General Manager at Winter Haven, Autograph Collection, responded to this review

Dear guest, Thank you for your great review. I sincerely apologize for the location for your room. It is great to read the team was able to offer the continental breakfast due to the challenges you experienced. The next time your travels bring you to Miami Beach- Please contact me directly and I will personally handle your reservation and will... More 

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Additional Information about Winter Haven, Autograph Collection

Address: 1400 Ocean Drive, Miami Beach, FL 33139 (Formerly Winterhaven South Beach)
Location: United States > Florida > Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Winter Haven, Autograph Collection 4*
Number of rooms: 70
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Also Known As:
Winterhaven South Beach Hotel Miami Beach
Winterhaven South Beach Miami
Hotel Style:
#37 Business Hotel in Miami Beach
#42 Luxury Hotel in Miami Beach
#47 Romantic Hotel in Miami Beach
#48 On the Beach Hotel in Miami Beach

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