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Winter Haven, Autograph Collection

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1400 Ocean Drive, Miami Beach, FL 33139 (Formerly Winterhaven South Beach)
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Free welcome bubble wine!
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Winter Haven, Autograph Collection
Winter Haven, Autograph Collection
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1,105 Reviews from our TripAdvisor Community

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Gilbert, Arizona
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW via mobile

Just got here, quick check in. Very nice and friendly front desk. Had a quick drink and sat on the porch for an hour or so. Very attentive staff. Miami is amazing you can people watch at any hour. Room is very nice - view, well thats a ally. Specifically and ally into a neighboring window. This is actually a... More 

Helpful?
Thank Bern D
John P, Front Office Manager at Winter Haven, Autograph Collection, responded to this review

Dear Bern D, WOW- a review on your first night... Thank you so much for writing your review during your stay with us! I am sorry the upgrade was not available upon your arrival- but, you are right. with just great weather, I wouldn't plan on spending much time in the room either. The Winter Haven location is the perfect... More 

Ormond Beach, Florida
Level Contributor
44 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My wife and I stayed there for 4 nights and we had a wonderful experience. The feel of the old art deco decor in this hotel built in 1939 was fantastic. The entire staff is awesome and made us feel at home the entire time. We also enjoyed the breakfast, afternoon drinks and dinner at the Il Bolgnese located at... More 

Helpful?
Thank Cunha53
John P, Front Office Manager at Winter Haven, Autograph Collection, responded to this review

Dear guest, Thank you for taking the time in writing your review. The team and I are pleased to read your stay was most enjoyable. We hope to see you soon! Best, John Perez More 

Milpitas, California
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

This is not the hotel to stay at if you want some peace and quiet at night. I was given a room on the first floor(lobby level) and the sound from outside was blaring at night and because it shares the same hallway where their employees work, a ton of noise was made in the morning. There is a lack... More 

Helpful?
Thank Francis E
John P, Front Office Manager at Winter Haven, Autograph Collection, responded to this review

Dear guest, Thank you for taking the time and sharing your thoughts with us. Please allow me to apologize for the lack of service and hospitality you received during your stay at the Winter Haven hotel. Please, feel free to contact me directly should you need further assistance. I would like to hear from you to personally apologize. I would... More 

Easton, Pennsylvania
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We had a great stay at the Winter Haven. We liked our room (great shower & water pressure), the complimentary glass bottle water & cookies were a nice touch, the staff was very friendly & courteous throughout, Esteban at the front desk was really nice in helping us with early check-in, and we loved the free bikes we could take... More 

Helpful?
Thank TravelTBM
John P, Front Office Manager at Winter Haven, Autograph Collection, responded to this review

Dear guest, Thank you for taking the time in writing your review. We are excited to read your stay was perfect and Esteban helped celebrate your vacation. I will make sure to thank the team for creating a great guest experience. Kind regards, John Perez More 

North Kingstown, Rhode Island
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Just can’t get enough of the Winter Haven in Miami Beach! Once again, the team - John, Lissette, Francisco, Esteban and Chris - took amazing care of us. And the atmosphere of this hotel simply can’t be beat. From the stylish guest rooms to the classic South Beach ambiance of the lobby bar and il Bolognese restaurant, this hotel has... More 

Helpful?
Thank Patti G
John P, Front Office Manager at Winter Haven, Autograph Collection, responded to this review

Dear Patti G. Thank your for your kind review. The team and I are thrilled to read your stay was great and were able to take advantage of our amenities. We hope to see you soon! Best, John Perez More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed 1 week ago

Stayed at this hotel pre and post a cruise that we took and they treated us so well. The manager gave us great rooms and we had a treat waiting for us each time we checked in. They checked in with us before each check in and followed up after to ensure we had a great stay. I would highly... More 

Helpful?
Thank srajapak82
John P, Front Office Manager at Winter Haven, Autograph Collection, responded to this review

Dear guest, Thank your for taking the time in writing your review. It is always great to read when the team makes all the difference during our guest stay. We hope to see you soon! Best, John Perez More 

Essex Fells, New Jersey
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Celebrated our 25th wedding anniversary here at South Beach. Upon checking in as Marriott Gold members, Lissette, the assistant front office manager, provided us with superior service. She was so friendly and helpful and even upgraded us to a penthouse room with a hot tub and deck the next day. There was a bottle of champagne sitting in ice waiting... More 

Helpful?
Thank funseeker2016
John P, Front Office Manager at Winter Haven, Autograph Collection, responded to this review

Dear guest, Thank for your amazing review. WOW- we are excited to read the team helped celebrate your stay and creating a Sincere Unique and Memorable guest experience. We are looking forward to hosting your soon on your next visit to Miami Beach! Best, John Perez More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed over in Miami to go on cruise. Normally stay at Courtyard but wanted to try something different. Super glad I chose this hotel. It was so refreshing. Greeted with champagne and super friendly host Esteban and Barbaro. Room was super chic.

Helpful?
Thank Marena R
John P, Front Office Manager at Winter Haven, Autograph Collection, responded to this review

Dear guest, Thank your for your review. We are happy to read you enjoyed the Welcome Drink upon your arrival. I have shared your comments with Esteban and Barbaro- thanking them for a job well done. We hope to see it on your next visit to Miami Beach! Best, John More 

Little Rock, Arkansas
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel has all the charm of the Art Deco district but with the benefit of being part of the Marriott family. We were able to use and earn points and were even upgraded as Gold members. The breakfast was excellent and the bar was perfect for meeting up with our friends. The bartenders were also giving us little extras... More 

Helpful?
Thank MarkInArkansas
John P, Front Office Manager at Winter Haven, Autograph Collection, responded to this review

Dear guest, Thank you taking the time in writing your review. We are thrilled to read your stay was most enjoyable. We hope to see you soon! Best, John More 

Atlanta, Georgia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My girlfriend and I spent a weekend at the Winter Haven in Miami Beach. Everything about the hotel is amazing including the rooms, restaurants, staff and location. I stay in hotels for work around 150+ nights every yr, and I have stayed in several Marriott Autograph Collections. This one by far is one of my favorites, and easily my favorite... More 

Helpful?
Thank alrvd83
John P, Front Office Manager at Winter Haven, Autograph Collection, responded to this review

Dear guest, Thank you for taking the time in writing your review. We are glad your overall stay was enjoyable and you enjoyed the rooftop queen. We hope to see you soon! Best, John Perez More 

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