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Winter Haven, Autograph Collection

4.0 of 5 1400 Ocean Drive, Miami Beach, FL 33139 (Formerly Winterhaven South Beach)
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Winter Haven, Autograph Collection
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Winter Haven, Autograph Collection
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833 reviews from our community

Traveler rating
    298
    315
    125
    53
    42
See reviews for
84
358
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54
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
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  • All months
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Delta, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

We had only one night in South Beach after our Caribbean Cruise and Winter Haven was a glorious 24 hour stay! Staying in South Beach is an experience on its own but Winter Haven, while close to everything, is a little further down the strip so that it was not insanely crowded at night! The hotel staff were superb, efficient,... More

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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

This place is amazing! The location is perfect, right across from the beach and near tons of restaurants and bars. Perfect! If you are driving expect to use the valet. Its super convienent considering the small roads and tons of traffic. The staff here are very friendly! Daniel was so helpful and awesome. He gave us his recommendation for the... More

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Connecticut
1 review
5 of 5 stars Reviewed 6 days ago NEW

This boutique type hotel was just perfect for our vacation in South Beach on 10 / 13/ 14 . The staff was friendly and professional. The hotel was clean , cute , and comfortable ... great beds too. The restaurant had the best food of all the places we tried on Ocean Ave . We ate there three times and... More

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Zurich, Switzerland
2 reviews
5 of 5 stars Reviewed 1 week ago

We initially came for breakfast in the hotel restaurant, enjoyed it and decided to stay instead of other plans. Had the basic rate and therefore a room to the side alley only (#410), which was tight for 2 adults and a baby. Other than that, we enjoyed the hotel much for the location, the remodelling (nice lobby, true Ocean Drive... More

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Carlos_S185, General Manager at Winter Haven, Autograph Collection, responded to this review

Dear Alexmaxmuc- Thank you for your visit and for writing your review! I am happy to read that you had such an enjoyable time - our goal is to exceed expectations whenever we can. We look forward to your return stay! Kind regards, Carlos Sarmiento General Manager More

Denver, Colorado
Contributor
17 reviews 17 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

The first room was a little noisy as it backed up to the lobby, but the staff fixed it without issue and even offered a credit to the bill. They are all committed to service at the highest of levels and made the stay very enjoyable. The rooms can be on the small side, but the property was built in... More

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Carlos_S185, General Manager at Winter Haven, Autograph Collection, responded to this review

Dear Denverbobh- Thank you for your recent stay with us and for taking the time to rate us. I am excited to read about your great stay and the difference my staff made. We take pride in the history of the hotel and we look forward to you return visit! Kind regards, Carlos Sarmiento More

Hollywood, Florida
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 1 week ago

Not sure what hotel was before but you can tell that it was remodeled. Got room 401 if I am not mistaken and it was spacious with a view to the ocean. As far as the bathroom I would not suggest to get this room if you are tall... Premises are clean, the room had a small fridge (which you... More

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Carlos_S185, General Manager at Winter Haven, Autograph Collection, responded to this review

Dear rcaycho, Thank you for your review, we are pleased to read about the great experience you had during your visit with us. We look forward to your visit in the near future. Best regards, Carlos Sarmiento More

Maryland
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

It was a pleasure. Raul the bell hop was exceptional. Also the young lady that checked us in went above and beyond. I apologize for not remembering her name. We came in pretty early and she checked us rite in and even made sure we got the room type I requested although I knew that it wasn't guaranteed when I... More

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Carlos_S185, General Manager at Winter Haven, Autograph Collection, responded to this review

Dear Adadont- It was an absolute delight to read about your great experience during your recent stay with us. My staff and I strive for 100% guest satiation and take great pride in our guest and service. I will be sure to personally thank Raul and the Front Desk team for their excellent service. We are looking forward to seeing... More

UK
Contributor
17 reviews 17 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

Marriott Autograph Collection, is this a euphemism for hotels that can’t meet the Marriott standard? On check-in, which I had already done via the APP, it seemed to count for nothing as the receptionist was very keen to get my credit card prior to the usual courtesy you tend to expect. Full credit though for doing her best to see... More

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Carlos_S185, General Manager at Winter Haven, Autograph Collection, responded to this review

Dear DavidWillrich, Thank you for your review. I am sorry to read you did not have the upmost guest experience. Feed back like your makes a difference and allows us to personalize guest experience. In the future if your travels bring you Miami Beach, please feel free to contact directly and I will ensure you have a perfect stay. Best,... More

Top Contributor
51 reviews 51 reviews
51 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

I don't believe I have ever received service like I did in this lovely boutique hotel. I had been emailed prior to arrival about anything special I needed. I requested a 1pm check in and a feather free room. When I arrived the room was not yet feather free. Lisenne at the front desk allowed for free drinks at the... More

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Carlos_S185, General Manager at Winter Haven, Autograph Collection, responded to this review

Dear Brooklyntraveling, Thank you for taking the time to write such a great review.. Please let me know when you will be returning to the hotel as I would be delighted to personally handle your booking. Warm wishes, Carlos Sarmiento More

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

We got a great room overlooking Ocean Drive, very clean and modern. There is no pool and no ice machines (had to get ice from the bartender) but it was still a great experience. The concierge was very nice and knowledgeable, as the rest of the staff.

Was this review helpful? Yes
Carlos_S185, General Manager at Winter Haven, Autograph Collection, responded to this review

Dear Andrea T, Thank you for your review, we are pleased to read about the great experience you had during your visit with us. We look forward to your visit in the near future. Best regards, Carlos Sarmiento More

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Additional Information about Winter Haven, Autograph Collection

Address: 1400 Ocean Drive, Miami Beach, FL 33139 (Formerly Winterhaven South Beach)
Location: United States > Florida > Miami Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Winter Haven, Autograph Collection 4*
Number of rooms: 70
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Also Known As:
Winterhaven South Beach Hotel Miami Beach
Winterhaven South Beach Miami

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