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All 197 Miami Beach hotels

Winter Haven, Autograph Collection

3.5 of 5 Hotel   |   1400 Ocean Drive, Miami Beach, FL 33139 (Formerly Winterhaven South Beach)
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Winter Haven, Autograph Collection
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75%
Ranked #60 of 197 hotels in Miami Beach
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 1 week ago
SambaDC Washington DC
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825 people have reviewed this hotel

Traveler rating
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    57
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Denver, Colorado
2 reviews
1 of 5 stars Reviewed 4 days ago NEW via mobile

The walls are so thin, they make you sign their no disturbance policy. Unfortunately, the policy is not enforced. Multiple guests complained to management about loud partying in one room over the course of days. Partying went until midnight and then again when clubs let out hours later. Unfortunately, the only room change offered was across the hall from the... More

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Washington DC
Contributor
18 reviews 18 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 1 week ago

I wish I had arrived to Winter Haven with lower expectations. I love boutique hotels and was really excited to stay on South Beach. The staff sent me a welcome email, but everything went downhill from there in terms of customer service. My room -- 519 -- has an a/c unit that's louder than an airplane. It's impossible to run... More

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Javier E, General Manager at Winter Haven, Autograph Collection, responded to this review

Dear SambaDC, Thank you for taking the time to share your experience with Trip Advisor. I offer my sincerest apologies for what should have been a pleasant experience. As well, I will be certain to share your comments with our team so we can work to eliminate these types of issues for our future guests. We are sorry to hear... More

Newark, Delaware
Senior Contributor
33 reviews 33 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I really enjoyed staying at the Winter Haven. I got a great deal on it on Priceline. The hotel was very clean and the staff were very friendly and helpful. Roberta at the front desk took good care of me. She was very helpful with everything from dinner recommendations to reserving a taxi. The staff also greeted me by name... More

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Javier E, General Manager at Winter Haven, Autograph Collection, responded to this review

Dear BradF, Thank you for your recent visit and taking the time in writing your view! We are honored that we were able to create a memorable experience. Please feel free to reach out to me directly on your next visit to Miami Beach. We look forward to your future stay with us! Best regards, Javier Egipciaco More

Orlando, Florida, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I gave this hotel a 4 after my first visit in March 2013 because of the parking issue. After settling in on that visit, I discovered the nearby City of Miami Beach garage at 13th Street and Collins. Knowing what to expect and being familiar with the garage made my second visit in November go more smoothly. The entire staff... More

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Javier E, General Manager at Winter Haven, Autograph Collection, responded to this review

Dear AColl, Thank you for taking the time to write such a great review.. Please let me know when you will be returning to the hotel as I would be delighted to personally handle your booking. Warm wishes, Javier Egipciaco More

Middletown, DE
Contributor
14 reviews 14 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed for a day after a cruise. As others have mentioned, the rooms and bathrooms are very small but fine as long as you're not planning to spend a lot of time in the room. A bit noisy also, our room was right next to the elevator and you could hear TVs and conversation from other rooms. Speedy wifi... More

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Javier E, General Manager at Winter Haven, Autograph Collection, responded to this review

Dear DE_Traveler_2012, We are delighted that you enjoyed your stay with us and that you experienced the warm service from our staff. We hope to have the opportunity of welcoming you back! Best regards, Javier Egipciaco More

Swaffham, United Kingdom
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very nicely decorated with art deco everywhere. Rooms are not the biggest and walls a little thin - they make you sign a no disturbance notice on check-in but we were woken twice at 3am just by people in next room talking loudly for a short while on their return from a bar/ nightclub (??). Our room had a problem... More

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Javier E, General Manager at Winter Haven, Autograph Collection, responded to this review

Dear Leeds73, Thank you so much for your recent visit and for your wonderful review. I am glad you enjoy your stay with us. I look forward to your next visit. Sincerely, Javier Egipciaco More

Sacramento, California
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 13, 2014

Stayed here the day before our cruise and enjoyed every minute of it. Close to everything, especially the beach. Rooms were a bit small but very modern. Loved being able to walk to dinner and enjoy an incredible view. I would definitely stay here again!

Was this review helpful? Yes 1
Javier E, General Manager at Winter Haven, Autograph Collection, responded to this review

Dear Nikki H, Thank you for your recent stay with us and for taking the time to rate us. It's feed back like yours that makes a difference and allows us to create memorable experiences! Best regards, Javier Egipciaco More

Ohio
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 12, 2014

Enjoyed my post cruise stay, taking an extra day to knock "South Beach" off of my bucket list. I used the Big Bus Miami Tour to kill time until check in. After researching South Beach hotels for weeks I settled on Winter Haven. This is by far the most expensive hotel I have ever stayed in, but it was worth... More

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Javier E, General Manager at Winter Haven, Autograph Collection, responded to this review

Dear Urban_Photog, Thank you for your amazing review! The next time your travels bring you to Miami Beach, please contact me directly I will ensure another perfect stay. We look forward to seeing you again at your home away from home. Sincerely, Javier Egipciaco More

New York
Top Contributor
75 reviews 75 reviews
19 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed March 9, 2014 via mobile

Overall the place is nice. The rooms are small but adequate and the decor is well done. They sublet the front and restaurant to il bolognese....so if you go in and out the ocean Bch entrance, the hostesses bombard you time and time again to eat there....how absurd that they can't tell you're a guest. So use the side door.... More

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Javier E, General Manager at Winter Haven, Autograph Collection, responded to this review

Dear dkrubes, Thank you for your review. I am sorry to read you did not have the upmost guest experience. Feed back like your makes a difference and allows us to personalize guest experience. In the future if your travels bring you Miami Beach, please feel free to contact directly and I will ensure you have a perfect stay. Best... More

Phoenixville, Pennsylvania, United States
Contributor
18 reviews 18 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 9, 2014 via mobile

You can't beat the location if you want to experience South Beach. Ideal location for beach, restaurants, people and car watching. Our corner room was smallish as was the bathroom. Ok for 2 people. The hotel is charming and clean and the staff is very helpfully and friendly. A very nice boutique hotel in a great location

Was this review helpful? Yes
Javier E, General Manager at Winter Haven, Autograph Collection, responded to this review

Dear Chet W, Thank you for you recent stay with us and for taking the time to rate us. I was pleased to read about your great experience and the difference my staff made. We are looking forward to your return visit! Best, Javier Egipciaco More

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Additional Information about Winter Haven, Autograph Collection

Also Known As:
Winterhaven South Beach Hotel
Winterhaven South Beach Hotel Miami Beach
Winterhaven South Beach Miami
Winterhaven South Beach Hotel Miami
Address: 1400 Ocean Drive, Miami Beach, FL 33139 (Formerly Winterhaven South Beach)
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#22 Business Hotel in Miami Beach
#45 On the Beach Hotel in Miami Beach
#59 Family Hotel in Miami Beach
Price Range (Based on Average Rates): $$$$
Hotel Class:3.5 star — Winter Haven, Autograph Collection 3.5*
Official Description (provided by the hotel):
Renovated 1939 Art Deco property located in the heart of South Beach on Ocean Drive. Rooftop terrace offering breathtaking ocean views, sun loungers and full food and beverage service. Fresh Florida seafood at Rock Lobster and finely crafted cocktails in the lobby bar. ... more   less 
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