We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Winter Haven, Autograph Collection

Certificate of Excellence
Hotel website
Hotel deals
Hotel packages
1400 Ocean Drive, Miami Beach, FL 33139 (Formerly Winterhaven South Beach)
Special Offer
Stay Longer - Pay Less!
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Winter Haven, Autograph Collection
Professional photos View all
Browse nearby
Winter Haven, Autograph Collection
Write a Review

910 reviews from our community

Traveler rating
    324
    345
    141
    55
    45
See reviews for
94
397
58
67
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (108)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (910)
  • Mar-May only
    (222)
  • Jun-Aug only
    (244)
  • Sep-Nov only
    (205)
  • Dec-Feb only
    (239)
All months
Helsinki, Finland
Top Contributor
63 reviews 63 reviews
37 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed today NEW

We stayed one week in a double room. We chose this hotel because it was close to the beach. It's right on Ocean drive which also means there's some noise all the time. The location was perfect for us but otherwise the hotel was a bit bland. Our room was pretty basic, nothing fancy. The room had TV, minibar, fridge,... More 

Was this review helpful? Yes
Spring, Texas
1 review
4 of 5 stars Reviewed 2 days ago NEW

Nice little hotel! Marilou was one of the best in terms of customer service I have yet to see, and I travel a lot! She takes the time to get to know her customers' names, always says hello and does her best to ensure your stay is a pleasant one.

Was this review helpful? Yes
Carlos_S185, General Manager at Winter Haven, Autograph Collection, responded to this review

Thank you for taking the time to share your comments, particularly about Mary Lou, she is a wonderful associate and we are very glad to be working with her. Have a wonderful rest of the week and hope to see you in the near future. Best regards, Carlos Sarmiento More 

Stuart, Florida
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My husband and I had less than 48 hours to leave the kids behind and have a romantic getaway. We chose this property and it was perfect. It is located directly across the street from the beach and a quick walk to the shops and dining on Lincoln Road as well as the excitement of Collins / Ocean Dr. It... More 

Was this review helpful? Yes 1
Carlos_S185, General Manager at Winter Haven, Autograph Collection, responded to this review

Good morning, Thank you for taking the time to share your comments. I am delighted you had a wonderful experience and your observations regarding Mary Lou. She has a wonderful attitude and a personality that fits perfectly the hospitality industry. I trust you will see us again in your next visit to South Beach! Regards, Carlos Sarmiento More 

Miami, Florida
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My girlfriend and I decided to stay here so as not to have to drive across Miami during Miami Music Week...best idea we've had in a while! The staff is courteous, friendly and helpful. The place is also impeccably clean and well-designed. It was a tad pricey($327),but for MMW it was more than fair. Plus they upgraded us to a... More 

Was this review helpful? Yes
Carlos_S185, General Manager at Winter Haven, Autograph Collection, responded to this review

Thank you for taking the time and sharing your comments with us. I appreciate your observations and I am happy you found our product (specially the clean guestroom) and services to your expectations. Best Regards, Carlos Sarmiento More 

UK
Top Contributor
64 reviews 64 reviews
48 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Not a typical Marriott. Situated on Ocean Drive, directly opposite Lummus Park, minutes away from the beach, this gem of an hotel (with its 1930’s façade) is centrally situated in the South Beach Art Deco District. On arriving somewhat early, we were warmly welcomed by a member of staff who went out of his way to assist us with luggage... More 

Was this review helpful? Yes 1
Carlos_S185, General Manager at Winter Haven, Autograph Collection, responded to this review

Thank you for sharing your thoughts and comments. We are delighted you found our product and services to your satisfaction and trust will be able to see you in the near future. Best regards, Carlos Sarmiento More 

Wilmington, North Carolina, United States
Contributor
18 reviews 18 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

This property is just what you would expect for a South Beach Art Deco .. with unpretentious but true to deco period decor and helpful and patient staff, it lends itself to a perfect South Beach stay. A real gem is Yaira at the front desk. She dealt with me like a pro with a calm and slightly upturned smile... More 

Was this review helpful? Yes
Carlos_S185, General Manager at Winter Haven, Autograph Collection, responded to this review

Thank you for sharing your thoughts and comments. We have shared your observations with Yaira...she is delighted! thank you. Even though in the role for only a few weeks, she already is showing great disposition and attitude for the hospitality environment. I am delighted you found our product and service to your satisfaction...and YES, we will have you any day.... More 

Margate City, New Jersey
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This was our family's 3rd stay here in the last 4 years. This is a old South Beach landmark with the same vintage decor in the lobby and exterior. Rooms are very modern but small and have all the necessity's needed for a nice stay. Stayed this trip for 6 days. Roof top deck is nice for windy days and... More 

Was this review helpful? Yes 1
Carlos_S185, General Manager at Winter Haven, Autograph Collection, responded to this review

Dear Van C, Thank you for taking the time and sharing your hotel experience with us. I am delighted to hear our customer service met and exceeded your expectations. I have shared your comments with all of our staff. Hope you visit with us again in the near future! Best regards, Carlos Sarmiento More 

Miami
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Its a very cute boutique hotel, the art deco interior as you walk in makes you feel like your in miami. However wasn't greeted by the staff inside, valet guys are awesome.Girls at front desk didn't even flinch when they saw us arrive. they continued with there personal conversations. We booked the rooftop queen and its great in theory, but... More 

Was this review helpful? Yes 1
Carlos_S185, General Manager at Winter Haven, Autograph Collection, responded to this review

Dear Laladaly, Thank you for taking the time and writing your review during your recent stay at the Winter Haven, Autograph Collection. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apologies. We have shared your feedback within our team.... More 

Highland Park, Illinois
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

True gem of a hotel - nice and clean. Fabulous architecture and location. Great service at hotel throughout, desk, restaurant, and bar. A business traveler here and have stayed in hundreds of hotels. The rooms are tiny but it is what one should expect from a 1930's South Beach Art Deco. Thanks -

Was this review helpful? Yes 1
Carlos_S185, General Manager at Winter Haven, Autograph Collection, responded to this review

Dear Shlomo K, Thank you for sharing your experience at the Winter Haven, Autograph Collection. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate... More 

Boston, Massachusetts
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

This hotel was furtherest from my choice of places to stay in Miami, but I was using my marriott discount and was down to very few choices, plus my friend wanted it. Upon arriving all my fears about this hotel were confirmed and I was highly disappointed. As a marriott hotel the decor alone could have done better. I know... More 

Was this review helpful? Yes
Carlos_S185, General Manager at Winter Haven, Autograph Collection, responded to this review

Dear Ewurasi1 , Thank you for taking the time to complete the this Survey in regards to your recent stay at the Winter Haven, Autograph Collection. As a valued guest, we see that there is room for improvement based on your feedback. We noticed that there were several missed opportunities. Please accept our apology for not meeting your expectations during... More 

Questions? Get answers from hotel staff and past guests. Ask a question

478 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (406)
Viewed
Hotel & grounds (131)
Viewed
Bathroom (27)
Viewed
Dining (16)
Viewed
View from room (30)
Viewed
Room/suite (87)
Viewed
Family/play areas (2)
Viewed
Pool/beach area (19)
Viewed
Other (94)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (17)
Viewed
Beach (5)
Viewed
The Hotel (12)

Management photos: Courtesy of the property manager

Viewed
All management photos (55)
Viewed
Hotel & grounds (28)
Viewed
Dining (12)
Viewed
Room/suite (4)
Viewed
Bathroom (3)
Viewed
View from room (2)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question