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Winter Haven, Autograph Collection

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1400 Ocean Drive, Miami Beach, FL 33139 (Formerly Winterhaven South Beach)
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Winter Haven, Autograph Collection
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Winter Haven, Autograph Collection
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946 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Contributor
18 reviews 18 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This was a quick birthday get away for my friend's birthday. This is a boutique hotel within walking distance from the beach and a variety of restaurants. The room was very modern. The bed was comfortable as well. The room I had did not have a view which was fine with me. The hotel restaurant was good. Overall I would... More 

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Darnestown, Maryland
Senior Contributor
22 reviews 22 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This is a Marriott Autograph Collection Property. The location could not be better on the strip in South Beach. The Hotel Staff offered the HIGHEST service and I have nothing but amazing things to say about the staff. The actual hotel and amenities are a bit dated. The rooms were small and it felt more like a spring break hotel... More 

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Washington, United Kingdom
1 review
2 of 5 stars Reviewed 3 days ago NEW

This hotel was just OK. I stayed here recently for Memorial Day Weekend and have some pros and cons. Pros: - clean rooms at check in - free beach towel - across from beach - great location in general on South Beach - mostly friendly staff cons: - no late check out - stains on carpet and curtains in room... More 

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Brentwood, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 1 week ago

Lovely hotel in a great location. About 30 mins max ($35-40) in a taxi from Miami Airport. Rooms are not massive but more than adequate for a couple. However the bathroom is really small. The double shower literally takes up half of it but not a major problem. The air conditioning, although very effective, is ridiculously loud. There is no... More 

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Carlos_S185, General Manager at Winter Haven, Autograph Collection, responded to this review

Dear Louise R, Thank you for your recent review and we are excited to read you had a great stay during your visit in Miami Beach. We look forward to your return stay with us! Sincerely, Carlos More 

new york
Top Contributor
79 reviews 79 reviews
35 hotel reviews
114 helpful votes 114 helpful votes
5 of 5 stars Reviewed 1 week ago

When you enter the hotel you are greeted with ice cold water.[It was 88 degrees when we stayed ] We stayed for 4 nights and everything was to our liking. We are Gold members and received a complimentary continental breakfast in their 11 Bolognese Restaurant which was excellent. The staff was attentive and very friendly. The Bell Caps were very... More 

Was this review helpful? Yes 1
Carlos_S185, General Manager at Winter Haven, Autograph Collection, responded to this review

Dear guest, Thank you for your kind review. We are glad to read you enjoyed our infused water provided to our guest. We understand the heat and humidity Miami Beach has to offer long with the great beach weather and what better way to refresh our guest with a nice glass of ice cold infused water. Barbaro is a true... More 

Contributor
16 reviews 16 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

My friends and I had an amazing time here this past weekend. The rooms were very nice but overall it was the staff that really made it such a pleasurable experience. Every single staff member we met was exceptional! Our original stay was supposed to be at the sister hotel Blue Moon but two days before our visit we received... More 

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Carlos_S185, General Manager at Winter Haven, Autograph Collection, responded to this review

Dear guest, Thank you for you amazing review. We are glad to read the entire staff made a difference. It is always a pleasure reading when we go above and beyond which Marilou has done so. Marilou is a huge asset to our team and I will be sure to share your review with her and the rest of the... More 

Virginia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I really enjoyed our stay at the Winter Haven at South beach. The hotel is not your average cookie cutter building it was built in the art deco style and continues to have the charm from that time. We were on an art deco architecture walking tour and the Winter Haven lobby was a subject of the... More 

Was this review helpful? Yes 1
Carlos_S185, General Manager at Winter Haven, Autograph Collection, responded to this review

Dear guest, Thank you for your recent stay and taking the time to write your review. Yes, we are not the cookie cutter hotel and we do take great pride in being part of Marriott's Autograph Collection. One of the things I most enjoy about the "Autograph Collection" is the uniqueness we have to offer. We are "like no other".... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Just been to brunch with my partner and in-laws, the food was excellent and the service even better! We had a lot of specific requests (we are vegans and like our alcohol) and everything was perfect - especially the special treatment for 2 birthdays at the table. Thank you so much West Haven and thank you so much Larry!

Was this review helpful? Yes
Carlos_S185, General Manager at Winter Haven, Autograph Collection, responded to this review

Thank you for your recent review and we are excited to read you had a great stay during your visit in Miami Beach. We look forward to your return stay with us! Sincerely, Carlos Sarmiento More 

Top Contributor
51 reviews 51 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I are in South Beach for part of our Honeymoon and chose to try an Autograph Collection hotel. Winter Haven is right on the beach, has great service, and the onsite restaurant has great mojitos! Service: Since we got here, we've been treated like royalty. First, they sent a bottle of champagne up to the room on... More 

Was this review helpful? Yes
Carlos_S185, General Manager at Winter Haven, Autograph Collection, responded to this review

Good morning, Thank you for taking the time and sharing your observations with us. We are glad we were able to assist in celebrating your special occasion and make your stay as comfortable as possible. I hope you think of us, next time you visit our city. Best Regards, Carlos Sarmiento More 

Charleston, SC
Contributor
17 reviews 17 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

To start, we were offered a glass of champagne upon check in. What a great way to start your stay in South Beach! Winter Haven is located right in the middle of everything. Our room was a nice size. The bathroom is small, but worked out just fine for us. The bed was VERY comfortable- a wonderful night's sleep after... More 

Was this review helpful? Yes 1
Carlos_S185, General Manager at Winter Haven, Autograph Collection, responded to this review

Dear MJ-Charleston-SC Thank you for your stay with us! What better way to celebrate your arrival than with champagne. We are happy to hear you enjoyed our welcome drink along with are roof top sun deck. It is absolutely relaxing along with the amazing ocean view. I will share your great comments with our entire team. Best, Carlos More 

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