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Shore Club South Beach Hotel

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1901 Collins Avenue, Miami Beach, FL 33139
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Shore Club South Beach Hotel
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2,008 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Shore Club South Beach Hotel
See the most recent reviews
Houston, Texas
Contributor
19 reviews 19 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 28, 2010

While I have read some of the negative reviews on line, I was quite impressed with the room, and I really did love the physical appearance of the building and the pool. The service, however, was uneven. While I found the front desk people very helpful, the folks at the pool were pretty useless and seemed to spend more time... More 

Was this review helpful? Yes 1
shoreclubmanagers, Guest Relations Manager at Shore Club South Beach Hotel, responded to this review

Dear ChrisTocino, I'm sorry to read you experienced a few challenges during your stay. Your feedback is valuable and we definitely consider it towards improving our operations. Please contact me when you decide to come back to Miami Beach and I will ensure your stay goes flawless. Best, Jennifer E. More 

Tarpon Springs, FL
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed August 25, 2010

We checked into The Shore Club on a Saturday afternoonon as a special birthday weekend. Michael Bancroft at the desk upgraded us to an ocean front room with early check-in. Both major pluses. He did fail to alert us that the room was over the pool area which is the scene of a dicso party from 10:00 PM till almost... More 

Was this review helpful? Yes
shoreclubmanagers, Guest Relations Manager at Shore Club South Beach Hotel, responded to this review

Dear topdad52, Thanks for choosing Shore Club for your special birthday weekend! I'm very glad we were able to show our appreciation with the room upgrade. I'm sorry you experienced noise from the bars but Michael came to your rescue again. Thanks for your kind words, he got very excited reading your reviews! He is definitely one of our shiniest... More 

San Francisco, CA
Senior Contributor
37 reviews 37 reviews
36 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed August 24, 2010

I have been to Miami Beach several times and have always found great accommodations on South Beach. This time I went for The Shore Club. The Morgan Hotels website makes the hotel look like a modern, hip urban oasis. The travel sites give it 4 stars. And the rates are pretty expensive (I've seen room rates at this hotel anywhere... More 

Was this review helpful? Yes 1
shoreclubmanagers, Guest Relations Manager at Shore Club South Beach Hotel, responded to this review

Dear Michael_SD, Thanks for complimenting our staff being friendly and professional. We like to treat our guests like our own family/friends who are visiting our homes. I'm very sorry you experienced some noise during your stay and you felt some areas need maintenance. We have a beautiful decor and are currently undergoing a few projects throughout the property to minimize... More 

New York City, New York
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 18, 2010

It's hard to write a review of the Shore Club. There's nothing particularly "wrong" with the place, but we most likely will never return. First, the decor, which can be a matter of personal taste. We have stayed previously at the sister hotel, the Delano, a few blocks away, and truly liked its minimalist aesthetic and had a great stay.... More 

Was this review helpful? Yes 1
shoreclubmanagers, Guest Relations Manager at Shore Club South Beach Hotel, responded to this review

Dear kevin60763, Im sorry you experienced the different challenges you described. I wish we knew about them while you were still with us so we can work to remedy them and turn around your experience. We will definitely work on the issues you mentioned to prevent them in the future. Shore Club, as all properties from Morgans Hotel Group, has... More 

Orlando, Fla
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 16, 2010

My husband and I booked a weekend getaway for our family on Priceline. No where was it indicated that this would not be an ideal place for families. The music was so loud that the windows vibrated on the sixth floor until after 4 am. Since we booked through Priceline I was told that we were restricted to the 1st... More 

Was this review helpful? Yes 1
shoreclubmanagers, Guest Relations Manager at Shore Club South Beach Hotel, responded to this review

Dear orlandomom25, I'm sorry to read you didnt fully relaxed with us. I wish we were notified your family experienced this so we can make everything better for you. Reservations done through priceline are for a specific room category, which are located in a specific area of the hotel; not meaning is the less desirable area but where that room... More 

Cincinnati, Ohio
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 15, 2010

My husband and I loved the Shore Club. Great laid back vibe and scene throughout. Fantastic location and awesome service (Jennifer, Bali, Victoria are just a few of the people who took great care of us). We had positive experiences with the baggage porters, reception, housekeeping, consierge, pool, bar and beach staff. I personally enjoyed the minimalist decor with Moroccan... More 

Was this review helpful? Yes 1
shoreclubmanagers, Guest Relations Manager at Shore Club South Beach Hotel, responded to this review

Emilycurtis, You rock! Thanks for your kind words. It is a true pleasure to make sure our guests are looked after. Our team is very eager to please our guests and show everyone a great time. I hope you come back soon! Jennifer More 

Nashville, Tennessee
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 13, 2010

well JONATHAN the manager I assumed took care of us and our LITTLE UNINVITED VISITORS in our room so thumbs to him. but we had so much FUN who CARED!!! 2thumbs up to EDDIE at th front door and RICHIE at the pool!!!! Oooo AND NOBU with the PERFECT group of FRIENDS was SPECTACTULAR!!! had so much fun we missed... More 

Was this review helpful? Yes
shoreclubmanagers, Guest Relations Manager at Shore Club South Beach Hotel, responded to this review

Hello tngurl615, Fun, spectacular & great service! Thanks for describing Shore Club with these fantastic words! We strive to provide a fun atmosphere with a great service. Please let me know when you decide to visit us again and we will continue to show you a great time. Best, Jennifer More 

San Diego, California
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed August 12, 2010

we definitely enjoyed our stay at this hotel, sleeping was kind of an issue however we knew that our stay in South Beach was going to be of a party environment, we did hang out downstairs in the bar area at night and it was a lot of fun, the staff was nice especially out in the pool and beach... More 

Was this review helpful? Yes
shoreclubmanagers, Guest Relations Manager at Shore Club South Beach Hotel, responded to this review

Dear cher248, I'm glad you had a great time with us and enjoyed Sky Bar as well. I hope you visit us again soon! Best, Jennifer More 

Philadelphia, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 10, 2010

I stayed in this hotel for 2 weekends in May. Mark (I think that was his name) was very helpful but overall The front desk was slow to respond and understaffed. The hotel definitely has a scene which I would have appreciated more 5-10 years ago but it was expected. The rooms are small if you book through a discount... More 

Was this review helpful? Yes
shoreclubmanagers, Guest Relations Manager at Shore Club South Beach Hotel, responded to this review

Dear Sienna01, Only love, no hate please! Thank you for coming back to the hotel, I'm glad we were able to upgrade your reservation and you had a better experience. Mark was very excited to read you were happy with his assistance. Please contact myself or Mark whenever you decide to come back and we will make sure you have... More 

Boston, Massachusetts
1 review
4 of 5 stars Reviewed August 6, 2010

i love the hotel, particulary since i arrived i was very well attended, thanks to the care of the valet Ruben and Christian.

Was this review helpful? Yes
shoreclubmanagers, Guest Relations Manager at Shore Club South Beach Hotel, responded to this review

Dear dfdavid19, Thank you for complimenting our customer service. Both Ruben and Christian were happy they left a good impression! Best, Jennifer More 

Hotel Review Summarization

What travelers say

  • Pool area(21)
  • Ocean views(15)
  • Great time(11)
  • Lincoln road(8)
  • Room service(6)
  • Front desk staff(3)
  • Very good(3)
Questions? Get answers from hotel staff and past guests. Ask a question

731 photos of this hotel

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Dining (22)
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Hotel & grounds (89)
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Bathroom (39)
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Amenities (3)
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Beach (4)
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Bungalow (14)
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Infinity Pool (4)
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Ocean View Junior Suite (25)
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Restaurants and Bars (2)
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The Hotel (29)

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Business center/function rooms (1)
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Bathroom (1)
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Room/suite (3)
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Other (7)
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