There has been an enormous improvement in the service and general quality of the hotel.....it is now quite professional....aesthetically, there are a few areas that require attention....for instance, once outside the back wooden door that leads to the beach, the landscape appears neglected.....in comparison, the same area outside of the Delano Hotel, along with several others, is nicely landscaped and...
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Dear sdwgns,
Thank you for your great review. We have made many improvements both from the service side and to the hotels rooms and public areas over the last year so thank you for recognizing these.
Thank you also for your honest feedback about the outside landscape, back pool and elevator. We are currently acting on your feedback and when...
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This is a great place where to stay. the place is funny and full of energy. If you are looking for the "classical" hotel this is not the place for you. this place is young and design and the staff of the hotel is not that kind of "experienced" staff but it's more in the style of the "shop assistant":...
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Dear LucaO7,
Thank you for your fantastic review and for recognizing our amazing staff. We have made many changes since March 2011 since you last stayed so we hope to be able to welcome you back soon so we can showcase wonderful Shore Club to you again.
Thank you also for your great comments about Ago and Nobu. Ago has...
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Well what can I say besides WOW! Once again my trip to the shore club was absolutely fabulous. The front desk staff was so attentive to my special requests and early check in (a special thank you to William, Jennifer and Mario). My ocean view room was clean and beautiful. There is nothing like waking up to the wonderful Miami...
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Dear Holly Z,,
WOW. What a review. Thank you so much for all of your kind comments and for recognizing so many of the superstars among our staff.
See you very soon!
Alexandra
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The Shore Club is the best destination for a vacation in South Beach. From the pool area to the beach access, from the bars and restaurants on-site to the convenience of Ocean Drive and Lincoln Road a short walk away, there is nowhere else one should stay when coming to Miami. Most importantly, the employees of The Shore Club are...
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Dear Chris S,
Thank you so much for your great review. It is so amazing to hear when we have really impressed one of our guests.
I hope to have the opportunity to welcome you back very soon.
Alexandra
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Very nice, well maintained and clean property. Rooms are very small considering how much it costs to stay here, but they are well maintained and clean and come supplied with high end toiletries. Check in was very efficient and friendly. Service at the beach was excellent, the lounge chairs are complementary and there is staff to set you up. Nice...
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Dear DancingTraveler85,
Thanks for your great review and I am very happy you enjoyed your stay with us in sunny South Beach!
Our rooms do vary in size so when you return please be sure to ask one of front desk team for a larger room in the room category that you booked and they will ensure you are looked...
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I can't call myself very fashionable or trendy, but the Shore Club made me feel hip for a couple of days. Incredible location right on the beach and just a stunning property with 2 pools, countless bars and small but nicely decorated rooms. The place is not cheap, but I guess you pay for hanging out with the 'in' crowd...
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Hi Geert M!
Many thanks for your great review and I am glad we were able to make you feel hip for a few days at Shore Club!!!!!
See you soon.
Alexandra
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We stayed at the Shore Club for 3 days in January-- the hotel is certainly located on South Beach, easily in walking distance of restaurants, clubs, etc. The amenities at the hotel are great-- 2 restaurants, and a great outdoor bar in a garden/pool area and 2 pools. The staff are very attentive and the rooms are nicely maintained, with...
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Hi E-ETravel,
Thank you for your great feedback and your kind comments about our staff and rooms and I am glad you enjoyed your stay with us.
I am sorry that you felt that the rooms were slightly noisy. However as you mention we do provide noise reducers in the rooms which usually drown out any noise. On another note...
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Our company stayed at Shore Club for two days. From the time we checked in Matt G. Matt I. Ramon B. and Tracy made sure every last detail of our team meeting was taken care of. From last minute reservations adjustments, great meeting room space, to a beautiful lunch at Terraza we will definately be booking all of our future...
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Hi Jasmine B.
We are so happy that you and your group had a great time with us. We can’t wait to see you again and take care of your meetings. Thanks for recognizing our amazing staff. See you soon.
Alexandra
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Stayed 5 nights for a business conference in the hotel. Here are my thoughts:
PRO: Location, room rate, meeting break location, food during meeting, friendly front desk even through down phone/internet, and atmosphere.
CON: Divided hotel wings (hard to connect with others), modern concrete room finishings (depends on your tastes), and climate control in rooms (couldn't warm room up during...
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Dear Kakuhisa,
Many thanks for your feedback.
I am glad that you were happy overall with your stay and thank you for your kind commenst about our front desk staff.
The building is very large so it is spread out between four towers. However next time you are staying with us please ask for a room in the main building...
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Please note date of travel was June 2007 tripadvisor doesn't have the option for this.
We originally went to the Trump Towers however the location was very far from South Beach. So we moved here next day. Location is excellent, right on the strip. We got a beach view room, which was nice to wake up to in the morning....
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Dear stockntraveller,
Thanks for your review!
Although you stayed with us several years ago our bar and scene is still regarded as one of the top places to see and be seen on South Beach. We have also made several updates to the hotel since 2007 so I hope you will return to Shore Club in the near future so...
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