It still looks good and the Starck design whilst minimilist is actually quite welcoming. Staff are superb, particularly concierge guys and housekeeping. Hotel comes alive thursday through sunday in the bar with great DJ and fabulous beats. The Blue bar could have been better the service was slow and impersonal. expensive but food good. The pool bar is exceptional for... more

Simply put; the hotel is dirty! In the public areas; very lovely (unless you look at your chair / cabanas set up at the pool before they put the towel on your chair; that is a good indicator of the filth in the rooms). There was black mold in the bathroom, stains on the carpet in the hallway, and stains... more

My friend and I went to Miami for a weekend getaway. we originally booked at the Shore Club. When we arrived, we were very dissappointed. Not to waste anytime there....we immediately called over to the delano. They accomodated us graciously and effortlessly. From the moment we arrived we felt welcomed. Dwight at the front desk Rocks! The rooms are GORGEOUS... more

I stayed at the Delano with a few friends a week ago. We work as travel agents in and around London and thought a few days away would be great and having booked our clients into the Delano previously, we thought we should at least practice what we preached. On arrival we were not helped with our baggage from our... more

The Delano is without doubt the highlight of my Miami trip. It allowed me the perfect opportunity to relax in their superb hotel. It is unlike any other hotel you will have stayed in before on so many levels. It looks different - very chic, stylish, and modern. The staff treat you as a friend and not as a client... more

We stayed at the Delano for a few nights in early September and had a fantastic experience with many more ups than downs. Let's discuss all the postitives of the Delano. Service is incredibly fantastic which included the porters, front desk, concierge, waiters and especially the pool staff. They were all very attentive and met our needs. The lobby is... more

"I must say our stay at this hotel was very disappointing, We were really looking forward to our stay here and was very impressed with the website, however, on arrival we were not! As soon as we got out of the taxi it went down hill, We were not helped at all with our luggage, me and my partner were... more

Our stay at the Delano was very disappointing and we were really looking forward to staying there. When you walk into the hotel, it's really impressive but after closer inspection it's a case of all style no substance. After we had checked in and went to our room we discovered the shower was full off hair so we complained and... more

This hotel is simply one of the best places i have ever stayed on the planet. The hotel is first off, extreamly clean....This is a good thing as every room is decked out in...White. We were told the rooms would be small, but i had no complaints from the rest of my family, the room was perfect. Next ,the staff,... more