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Delano South Beach Hotel

4.0 of 5 1685 Collins Avenue, Miami Beach, FL 33139 (Formerly Delano Hotel)
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Certificate of Excellence 2014
Delano South Beach Hotel
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Delano South Beach Hotel
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1,424 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Top Contributor
174 reviews 174 reviews
23 hotel reviews
119 helpful votes 119 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Its interesting to read the reviews of this place. There is a split between those who would like better value and those who seem to get totally caught up in its atmosphere. I would advise caution if you are looking for a bargain - they don't exist here - and, in my opinion, the atmosphere is about as pretentious as... More 

Was this review helpful? Yes 4
Madrid
2 reviews
2 of 5 stars Reviewed 1 week ago

Dear Mr Oliver My name is Charles Worship and me and my wife stayed at the hotel from the 27/12/14 to 02/01/15. I thought it important to inform you of a few issues we encountered at your hotel that you should be made aware of, and if our and others custom is important to you then I’m sure you will... More 

Was this review helpful? Yes 5
Boston
Reviewer
3 reviews 3 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Fabulous from the moment we entered the hotel for an R&R weekend away from Boston. Stacey, the front desk manager made sure that our room was pristine and that we knew everything about the spa and hotel amenities upon check in. Our room was spotless, perfectly folded white crisp linens adorned the bed and welcomed us into the cozy yet... More 

Was this review helpful? Yes 1
London, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

My parents stayed in Delano over 10 years ago and had great things to say regarding the hotel, so during my recent visit in South Beach I decided to stay at Delano, not only for the wonderful things my family told me about it, but I have also been at the Mondrian in LA and can say that the Morgans... More 

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1 review
2 of 5 stars Reviewed 1 week ago

i had a deluxe océan front King room... Ridiculous..rooms space and no place for clothes no amenities in room (hopefully is deluxe hahaha) When i ask the concierge to book a table in a restaurant hé never calls me back and i was awaiting in my room then i get down to the lobby hé said Oups i forgot to... More 

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Dwight P, Guest Relations Manager at Delano South Beach Hotel, responded to this review

Dear Joff M, We offer a variety rooms ranging in different sizes. Regarding the sizes of our rooms and in-room amenities, we have these details clearly outlined on our website, but I do apologize if you missed this information. I am sorry you could not find space for your clothes but all of rooms do have closets with clothing racks... More 

Bedford
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I've always wanted to stay here...or at least I thought so from the lobby, bar and pool areas. The room proved to be overly white and overly small. The King Deluxe Ocean View had us walking to the corner, craning our necks and then catching a glimpse of the sea. There was a strange odor near the elevator bank, which... More 

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Dwight P, Guest Relations Manager at Delano South Beach Hotel, responded to this review

Dear jerseygirl0731 Thank you for your feedback and for mentioning that staff members that made a difference during your stay. Regarding the room we provide full room descriptions complete with pictures, in room amenities and room sizes. In addition we offer a variety of rooms which include full ocean front view rooms. I have taken note of your comments regarding... More 

London, England, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Like us when we checked in the Delano we were a bit tired and partied out, and akin to an old celebrity it seems the ""has been Delano needs a big face uplift. Instead of a late check out we got a late check in, 3 hours after the designated time. Like the free cocktail we were offered, it was... More 

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Dwight P, Guest Relations Manager at Delano South Beach Hotel, responded to this review

Dear whatever_b, Please allow me to apologize that your experience did not go over as you had expected. There are some rare instances that rooms are not ready at the time of check-in but a three hour delay is unacceptable. Our staff is always willing to go above and beyond to make sure you experience is a good one, and... More 

San Diego, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Delano remains the place to be if your looking for elegance and sophistication. Hotel rooms are comfortable and very clean. As a matter of fact, if they were'nt you would be able to tell right away as the entire room is bright and white. Unlike other hotell rooms with carpet and dark furniture, there is no hiding dirt or grime... More 

Was this review helpful? Yes 2
New York City, New York
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The Delano is a gorgeous modern hotel, swanky and elite, being a guest there makes you feel special. I was excited and nervous to propose to my boyfriend. From the first time I contacted the staff 2 months prior to our trip the staff was wonderful. They put my stress at ease and helped plan the most wonderful experience for... More 

Was this review helpful? Yes
New York City, New York
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This is the first time I have ever written a review on Trip Advisor because I found the personal service at Delano to be among the best I have experienced- and I have traveled all over the world and been the CEO of a global luxury destination club so I know about service. From the three bartenders: Sami, Ashley and... More 

Was this review helpful? Yes 1
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What travelers say

  • Pool staff(7)
  • CUSTOMER SERVICE(6)
  • Rose bar(4)

Additional Information about Delano South Beach Hotel

Address: 1685 Collins Avenue, Miami Beach, FL 33139 (Formerly Delano Hotel)
Phone Number:
Location: United States > Florida > Miami Beach
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Delano South Beach Hotel 4*
Number of rooms: 194
Reservation Options:
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Also Known As:
Delano Hotel Miami Beach
Delano Resort Miami Beach
Delano Miami
Hotel Style:
#3 Top resorts Hotel in Miami Beach
#25 Spa Hotel in Miami Beach
#33 Luxury Hotel in Miami Beach
#36 Business Hotel in Miami Beach
#38 Romantic Hotel in Miami Beach
#39 On the Beach Hotel in Miami Beach
#42 Family Hotel in Miami Beach

731 photos of this hotel

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Hotel & grounds (76)
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Pool/beach area (90)
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Dining (19)
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Amenities (11)
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Beach (22)
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Deluxe City View King Room (29)
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Deluxe Partial Ocean View King Room (45)
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Main Pool (42)
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Restaurants and Bars (25)
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The Hotel (60)

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