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Delano South Beach Hotel

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1685 Collins Avenue, Miami Beach, FL 33139 (Formerly Delano Hotel)
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Delano South Beach Hotel
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Delano South Beach Hotel
Delano South Beach Hotel
Delano South Beach Hotel
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1,606 reviews from our community

Traveler rating
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    366
    165
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

My wife and I stayed in a bungalow by the pool over Memorial Day weekend. Although SoBe in general was crowded and traffic was terrible teh Delano was an island of calm and civility as usual - truly great days at the pool where the staff remains the best anywhere we've been - props go especially to Mariano, Diego and,... More 

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San Francisco, California
1 review
5 of 5 stars Reviewed 2 days ago NEW

With it's Alice and wonderland props and white on white decor, the Delano impresses from the first time you walk through the doors up until you leave. The rooms, a tad small, are beautifully decorated in a sheik white on white and the pool. One of the best adult pool experiences we've had and the service overall was excellent. Thank... More 

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Graubünden, Switzerland
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

the Bianca restaurant has no California wines anymore. What a pity. We are from Europe and do not want to drink European wines in Miami Beside that it ia every year a pleasure to return to this special Hotel.

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Senior Contributor
32 reviews 32 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Great hotel with a nice atmosphere and scenery. Staff were very helpful and always looking to help. Hotel room was nice and quiet. Pool and beach area were the best parts. Definitely a repeat visit in the future.

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London, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

Outdated decor, ignorant and slow staff and pretentious guests. It's tragically uncool and over-priced. This hotel represents everything that is bad about South Beach. I stayed with a group of colleagues and after spending a huge amount of money, we felt totally robbed and completely underwhelmed. I've stayed in plenty of 5* hotels. This is a 3* at best. I... More 

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Dwight P, Guest Relations Manager at Delano South Beach Hotel, responded to this review

Dear JJPP39, I am sorry that your experience with us did not live up to your expectations. I would like to touch on your comment regarding our rating; I would like to take this opportunity not only to properly inform you, but all of our future guests that Delano and Morgan’s Hotel Group does not engage in of any form... More 

Las Vegas, Nevada
Top Contributor
89 reviews 89 reviews
12 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I attended AARP's national event Life@50+ and Delano South Beach was on their list of recommended hotels. It was the closest hotel to the Convention Center and that is mainly why I chose it - not to mention that it is well known and highly thought of! I arrived after 9 p.m. and decided to go to my room without... More 

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Dwight P, Guest Relations Manager at Delano South Beach Hotel, responded to this review

Dear Janice A, I deeply thank you for taking the time to submit this review. We strive to have some of, if not the best, customer service in Miami Beach and our team members are among the most talented, considerate, and hard-working individuals around. I am thrilled you were able to experience this first hand with Aldo and Cesar; these... More 

1 review
5 of 5 stars Reviewed 1 week ago NEW

From arrival to departure we thoroughly spoilt and looked after - from front desk (thank you to Stacey) to pool bar or room service, the level & quality of service was 5 star. After a hard day by pool or beach, the rooms offer an oasis of white comfort and luxury. We were lucky to have an ocean view and... More 

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Dwight P, Guest Relations Manager at Delano South Beach Hotel, responded to this review

Dear ITB1981, Thank you kindly for your review and also for recognizing two of our team’s all-stars, Stacy & Julie. I am happy to read you enjoyed your experience and left feeling well tended to. Not to take away from Stacy or Julie’s amazing customer service, but I would be happy to be another ally at Delano for any inquiries... More 

Montreal, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The location is perfect... Yes it's pricy but well worth it. The demand can put the price super high, but if you stay during the week it's pretty affordable for that type of hotel. The sushi restaurant of Delano is way better than Katsura (less atmosphere than Katsura but so much tastier). Drinks are expensive at the pool but the... More 

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1 review
5 of 5 stars Reviewed 1 week ago

Bright, happy, clean rooms. Friendly staff, professional service. Fantastic outdoor menu for lunch. Great service by the pool. Great location. Walking distance to top restaurants and bars. Only a couple of blocks from the convention center. Great value for a 5 star hotel.

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My bf and I had a wonderful time celebrating our two year anniversary at the Delano. We arrived early and were able to check in right away, and also got upgraded to a suite, which was beyond amazing. The service was impeccable! Everyone was friendly and prompt! The food at Bianca is fresh and delicious. The pool bar and beach... More 

Was this review helpful? Yes 2
Dwight P, Guest Relations Manager at Delano South Beach Hotel, responded to this review

Dear Jonny G, Thank you for putting forth your review. It is so encouraging when we are able to "hit it home" with regard to our guests experience and I am ecstatic to read that Carlos had a helping hand in that. It was a pleasure to have the both of you with us and I invite you contact me... More 

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Beach (22)
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Deluxe City View King Room (29)
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