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The Colony Hotel

736 Ocean Drive, Miami Beach, FL 33139
Hotel amenities
1 room 1 adult
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The Colony Hotel
The Colony Hotel
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904 Reviews from our TripAdvisor Community

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There are newer reviews for The Colony Hotel
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London, United Kingdom
Level Contributor
36 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed December 15, 2015

We stayed for one night in December after a short cruise. The hotel has a great location, right on South Beach and is close to all the shops and local attractions, including the famous News Café were we went for breakfast. The front desk staff were really great and very helpful. The rooms are modern and clean.

Helpful?
Thank nickynoo74
Eddie N, Guest Relations Manager at The Colony Hotel, responded to this review

Hello nickynoo74, What an amazing review, and thank you for sharing it! It sounds like you enjoyed everything that we have to offer! We would love to have you stay with us again in the future! Scarlett Mona More 

1 review
5 of 5 stars Reviewed December 10, 2015 via mobile

This is so far the best hotel experience I've had in Sobe, ever. I was greeted by the concierge Alex. He immediately gave me a sense of welcoming and was extremely polite, to top it off he advise me on parking and suggested vallet to save me a bit of money instead of using the street meters. He also gave... More 

Helpful?
Thank adj258
Eddie N, Guest Relations Manager at The Colony Hotel, responded to this review

What an amazing review adj258!! We are delighted to read that you enjoyed the time you spent with us!! Alex is absolutely amazing and we are glad that you were able to experience the great service that he provides! We hope to have you stay with us again soon! Scarlett Mona More 

Newton Abbot, United Kingdom
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
2 of 5 stars Reviewed November 24, 2015

Glamorous in photos but in reality, quite scruffy. The rooms are dated with noisy air conditioning, mismatched furniture and faulty blinds. The bathroom was functional but dated. Front of house was sad scruffy and dingy. The restaurant however served decent food but at grossly inflated prices but, that is par for the course if you dine on Ocean Drive. Again,... More 

Helpful?
Thank PizzaJohn
Eddie N, Guest Relations Manager at The Colony Hotel, responded to this review

Hello there PizzaJohn, We appreciate the time you took to provide us with your honest feedback, regarding your recent stay! I am terribly sorry to read that the time you had with us was less then enjoyable!! I will definitely make sure to share your comments with the General Manager and the rest of our staff. The restaurant is independently... More 

Travelers are raving about these Miami Beach hotels

Milwaukee, Wisconsin
2 reviews
1 of 5 stars Reviewed November 6, 2015 via mobile

We arrived this morning for breakfast. We were offered mimosas. That sounded great. Granted, we didn't ask how much they were. To our surprise, each Mimosa were $ 20 each. Yikes. They were not that great, again we didn't ask for the price but would have thought they will tell us... Yes we are in Miami Beach but this place... More 

Helpful?
Thank Hernan T
Eddie N, Guest Relations Manager at The Colony Hotel, responded to this review

Hello there Hernan T, Thank you so much for sharing your honest feedback with us, and all of our future guests!! We are terribly sorry that the time you spent with us was not a 5 star one!! The restaurant is independently operated, owned and managed. Please forward all of your comments and suggestions directly to them. Scarlett Mona More 

Ohio
Level Contributor
5 reviews
4 of 5 stars Reviewed November 3, 2015

We stayed for 2 nights before a cruise with a large group and several rooms. ( my daughter was getting married on the cruise). Some of the rooms were not as booked but Alex at the front desk got everyone in a room and happy. The rooms were clean and comfortable. The entire stay was made pleasant by the front... More 

Helpful?
Thank mcp902015
Eddie N, Guest Relations Manager at The Colony Hotel, responded to this review

Thank you for your recent visit to mcp902015, and for sharing your experience with us. We are delighted you enjoyed your stay, thanks in part to the excellent service you received from Alex and Carrie. They are indeed rock stars, and they are dedicated to providing an original guest experience in a friendly, attentive and gracious manner. We look forward... More 

New York City, New York
Level Contributor
139 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed October 30, 2015 via mobile

Excellent location if you are a party person it's a great location, across the beach and all fun around. Customer service very poor, system down to check in and terrible smell around the hallways (cigarettes) Room pretty much clean and small

Helpful?
1 Thank alvaro r
Eddie N, Guest Relations Manager at The Colony Hotel, responded to this review

Hello there alvaro r, Thank you so much for taking your time to share your honest feedback with us, and all of our future guests!! The location of our property is prime and all of our guests seem to love it as well. We strive to provide outstanding service all around, so it pains us to read that is not... More 

Ayden, North Carolina
2 reviews
4 of 5 stars Reviewed October 29, 2015

We got in around 11 or so Wednesday morning and our room was ready when we went to the desk. We had been up for over 24 hours so it was nice to go straight to our room and rest. Great service and friendly staff.

Review collected in partnership with Amoma.com

Helpful?
Thank 714kennethg
Eddie N, Guest Relations Manager at The Colony Hotel, responded to this review

Hello and thank you for sharing your feedback with us, and all of our future guests! It sounds like you were able to enjoy everything that we have to offer here!! We would definitely love for you to come back and stay with us again soon! :) Scarlett Mona More 

Edmonton, Canada
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed October 28, 2015 via mobile

This place was booked for us based on our request of "nothing fancy, close to the beach, easy access". Nothing fancy pretty much gets you a room in what I would say is hostel quality. I've backpacked Europe and Australia on a tight budget, and I've stayed in nicer hostels than this crap hotel. Some staff are polite enough, some... More 

Helpful?
Thank Ch3llo
Eddie N, Guest Relations Manager at The Colony Hotel, responded to this review

Hello there Ch3llo, Our guests feedback means the world to us, and we thank you for sharing yours with us! Our team work hard to provide the best service possible. I am terribly sorry that is not what you experienced!! I will definitely make sure to share this along with the rest of your review to the General Manager, so... More 

Level Contributor
4 reviews
3 of 5 stars Reviewed October 28, 2015

If you have high expectations, better not book here. Luckily my expectations are not high and this hotel was perfect for my husband and myself. Room was nice and clean. The location is in the heart of South Beach. Please note that this hotel is one of the oldest Art Deco hotel in South Beach and a Icon Hotel! If... More 

Helpful?
Thank Marlene M
Eddie N, Guest Relations Manager at The Colony Hotel, responded to this review

Hello there Marlene M, Thank you so much for the time you took to share your honest feedback with us, and all of our future guests!! We are located directly on Ocean Drive, where all the action is. We are indeed a historic Art Deco building. We hope that you would stay with us again in the future!! Scarlett Mona More 

Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed October 23, 2015 via mobile

The rooms at The Colony are nice, simple and clean. Perfect to rest your head at night. The price of accomodation is great although the beverages are quite expensive at the restaurant. The front desk staff are lovely. Only problem is it can get quite noisy.

Helpful?
Thank EmTrem
Eddie N, Guest Relations Manager at The Colony Hotel, responded to this review

Hello EmTrem and thank you so much for sharing your honest feedback with us, regarding your recent stay! I see that you were stoked on the rooms here at Colony!! I am sorry that you found it to get noisy here. We are indeed located in the heart of all the action. We have other properties that are more quiet,... More 

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