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Clevelander Hotel

Certificate of Excellence
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1020 Ocean Drive, Miami Beach, FL 33139
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Clevelander Hotel
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Clevelander Hotel
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751 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Saint Simons Island, Georgia
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Like many other reviewers, the check in experience was great. Fast, the staff was extremely friendly and welcoming. Really tough to summarize the two nights, three day stay. Kevin, Eric, Adam and Chad stick out (but everyone was great). Kevin and Eric were certainly a pleasure to deal with and converse with. Can't say enough good things about the two... More 

Was this review helpful? Yes
ChadMoreauSOBE, Manager at Clevelander Hotel, responded to this review

Dear TMergl, We at Clevelander are about all out fun serviced by a passionate team who live to make a difference and we are happy that we were able to make a difference in your stay! Thank you so much for your feedback and we look forward to welcoming you again soon. Warm Regards, Chad Moreau Guest Service Manager 305.532.4006... More 

Dearborn Heights, Michigan, United States
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Upon checking in the staff was extremely polite and made me seem like I'm at home, especially Camilo, Eric, and Kevin! This hotel is prime location on south beach! If your looking to party and have fun this is the place to be! The music is going on every night until just before 5am but the hotel is very well... More 

Was this review helpful? Yes
ChadMoreauSOBE, Manager at Clevelander Hotel, responded to this review

Dear Ramy, We welcome our guests to the Clevelander as if we were welcoming them to our own home and we are so happy to hear that you were made to feel at home. Our goal is to provide you with an amazing and memorable South Beach experience by providing exceptional service with a smile and we look forward to... More 

Richmond, Virginia
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Went for a girls getaway, checked in promptly and given our pina coladas. Rooms are small, but well appointed, we were not on the pool side so had no issues with noise or the inability to sleep. Staff was pleasant and helpful, any requests were handled promptly and with a smile. One night we went down to the bar area... More 

Was this review helpful? Yes
ChadMoreauSOBE, Manager at Clevelander Hotel, responded to this review

Dear Nonebetter, We are happy to have welcomed you for your girl's getaway and are pleased that you enjoyed your stay with us. My apologies for you being asked to give up your table and if we have the opportunity to welcome you back, I owe you a round of drinks! It is because of guests just like you that... More 

Hempstead, New York
Contributor
11 reviews 11 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Party Central! Excellent place to party! Very busy, very crouded, small pool area but lots of dance areas and several bars. If you cant find street parking find parking garagae its the best, 9pm-5or6am $10.

Was this review helpful? Yes 1
ChadMoreauSOBE, Manager at Clevelander Hotel, responded to this review

Dear Itsmejoykil, We are so excited that you came to party with us and hope to welcome you back again soon. Thanks for taking the time to provide your feedback. warm Regards, Chad Moreau Guest Service Manager 305.532.4006 x 3540 cmoreau@clevelander.com More 

Beloit, Wisconsin
1 review
5 of 5 stars Reviewed 3 weeks ago

the people, the rooms, the drinks and party and the hotel itself, it was all really great. Our room was on the opposite side of the pool/party area, so we didn't hear a thing and were able to sleep perfect. And compared to the rest of Ocean Dr. I thought the prices were very decent. I would go back there... More 

Was this review helpful? Yes
ChadMoreauSOBE, Manager at Clevelander Hotel, responded to this review

Dear Connie, We love to welcome Miami first-timers and couldn't be happier that we were able to provide such a memorable experience for you. It is our mission to welcome our guests into a culture where they are the center of attention and feel at home and taken care of. We sincerely hope to welcome you again soon and thank... More 

Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hi everybody. I would like to make you informed about the following things. You have to know that I never slept in the hotel but I went there several times to have party with my alcoholic friends... I think that if you have a bedroom on the pool side, you wont be able to sleep. On the oder hand, it's... More 

Was this review helpful? Yes
ChadMoreauSOBE, Manager at Clevelander Hotel, responded to this review

Dear Yohanm883, Clevelander is all about fun. sexy, sports and entertainment, but we do take our guest's comfort and ability to sleep very seriously. Our guest rooms, which are on the opposite side of the action of the Pool Patio, are extremely quiet and are available if requested at check in. We thank you for partying with us and look... More 

Contributor
16 reviews 16 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Looks good sounds great but we went during happy hour and paid for 2x half ice cocktails, and 1x dessert. Which tasted great but they added a 28%tip ontop of the bill coming to $91. The waiters are nice and prompt. In bikinis also. Theres nice water features and club lights throughout aswell. Party central on a weekend.

Was this review helpful? Yes 1
ChadMoreauSOBE, Manager at Clevelander Hotel, responded to this review

Dear Sam, Quality and value is an integral part of our culture at the Clevelander and I would like to apologize for your experience during our happy hour. Our goal is to provide, not only delicious food and drinks, but a total experience of all out fun and entertainment at the most iconic location on Ocean Drive. It is our... More 

Myrtle Beach, Sc
Top Contributor
125 reviews 125 reviews
34 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Danya "Hope I spelled correct" was great help and made our stop at the bar amazing. Great job guys. Our friends and us had an amazing time. South beach at its finest. Still got little buzz from day back here in South Carolina. See you soon we hope.

Was this review helpful? Yes 2
ChadMoreauSOBE, Manager at Clevelander Hotel, responded to this review

Dear Ken, We are committed to providing exceptional service and all out fun and are so glad that you enjoyed your visit. We hope to welcome you again soon! warm Regards, Chad Moreau Guest Service Manager 305.532.4006 x 3540 cmoreau@clevelander.com More 

Canada
Contributor
16 reviews 16 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 12, 2015

We've spent several nights in Clevelander during Miami Open tennis tournament. We had an absolutely wonderful time and plan to go back next year. Staff was very helpful and professional, went above and beyond to ensure we had a great stay. We want to give many thanks to Kevin, Jarmaine, Domingo and Eric. We loved the vibe - hip hotel,... More 

Was this review helpful? Yes 1
ChadMoreauSOBE, Manager at Clevelander Hotel, responded to this review

Dear Shone_yow, It means so much to hear such positive comments regarding our staff and how helpful and professional they were. We are also happy that you had an opportunity to visit our sister property next door, the Essex House, and experience our Japanese tapas style restaurant ZEN SAI. We are excited that you plan to return soon and we... More 

Washington DC, District of Columbia
Contributor
15 reviews 15 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 11, 2015

My wife and I stayed in the rockstar suite at Clevelander directly over all the pool action... We had a blast. If you're coming to relax this is not the hotel for you (I'd recommend the W) if nonstop music, drinking, fun is what you want than Clevelander is the spot. Our room was super clean and the "Rockstar" access... More 

Was this review helpful? Yes 1
ChadMoreauSOBE, Manager at Clevelander Hotel, responded to this review

Dear Ryan, Everyone should be a ROCKSTAR at least once in their life and we are so excited that you enjoyed the full ROCKSTAR experience with us. We are proud to be a culture of fun, sexy, sports and entertainment at the center of it all on South Beach and we look forward to welcoming you again soon! Warm Regards,... More 

Hotel Review Summarization

What travelers say

  • Great location(5)
  • Essex House(4)
  • Pina colada(3)
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