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Clevelander Hotel

Certificate of Excellence
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1020 Ocean Drive, Miami Beach, FL 33139
Best prices for: 1 room 1 guest
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Clevelander Hotel
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Clevelander Hotel
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741 reviews from our community

Traveler rating
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    74
    27
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Myrtle Beach, Sc
Top Contributor
119 reviews 119 reviews
32 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Danya "Hope I spelled correct" was great help and made our stop at the bar amazing. Great job guys. Our friends and us had an amazing time. South beach at its finest. Still got little buzz from day back here in South Carolina. See you soon we hope.

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Canada
Contributor
16 reviews 16 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We've spent several nights in Clevelander during Miami Open tennis tournament. We had an absolutely wonderful time and plan to go back next year. Staff was very helpful and professional, went above and beyond to ensure we had a great stay. We want to give many thanks to Kevin, Jarmaine, Domingo and Eric. We loved the vibe - hip hotel,... More 

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ChadMoreauSOBE, Manager at Clevelander Hotel, responded to this review

Dear Shone_yow, It means so much to hear such positive comments regarding our staff and how helpful and professional they were. We are also happy that you had an opportunity to visit our sister property next door, the Essex House, and experience our Japanese tapas style restaurant ZEN SAI. We are excited that you plan to return soon and we... More 

Washington DC, District of Columbia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

My wife and I stayed in the rockstar suite at Clevelander directly over all the pool action... We had a blast. If you're coming to relax this is not the hotel for you (I'd recommend the W) if nonstop music, drinking, fun is what you want than Clevelander is the spot. Our room was super clean and the "Rockstar" access... More 

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ChadMoreauSOBE, Manager at Clevelander Hotel, responded to this review

Dear Ryan, Everyone should be a ROCKSTAR at least once in their life and we are so excited that you enjoyed the full ROCKSTAR experience with us. We are proud to be a culture of fun, sexy, sports and entertainment at the center of it all on South Beach and we look forward to welcoming you again soon! Warm Regards,... More 

Glasgow, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed at the Clevelander during the Winter Music Conference and it's right in the heart of all the action and sometimes even the destination of the action. Check in was late into the evening after a long flight, despite the hotel lobby and bar being in full swing we were checked in right away with a drink in hand while... More 

Was this review helpful? Yes 1
ChadMoreauSOBE, Manager at Clevelander Hotel, responded to this review

Dear JamboCambo, We are thrilled that you visited us during all of the fun and craziness of Winter Music Conference, which most likely accounted for our patio tables being 'On Reserve'. This is not a normal occurrence and we apologize for any inconvenience or misunderstanding about our policy. We are happy to hear that, as our guest, you enjoyed the... More 

Contributor
12 reviews 12 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Cool hip place! Music way to loud if your room is on pool side! Staff was friendly and helpful. More geared for the 20 something crowd overall rooms clean and comfortable. Across the street from the BEACH!

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ChadMoreauSOBE, Manager at Clevelander Hotel, responded to this review

Dear Dalirock, We do host our share of partying twenty-somethings, but we also love to welcome those who still feel like their twenty-something!! We are a passionate team who are loud and proud to be at the center of it all on South Beach. The next time you visit, I might suggest booking at our sister property next door, the... More 

1 review
1 of 5 stars Reviewed 3 weeks ago

Bad drinks, horrible customer service. Made us buy a new drink after someone had accidently spilled a full drink. Would never go back.. Made us pay gratuity twice on top of it all.. And the pours are not good

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ChadMoreauSOBE, Manager at Clevelander Hotel, responded to this review

Dear Matt, I wanted to personally and sincerely apologize for your experience during your visit to the Clevelander. You and your friends are our valued guests and the service that you received is not in any way indicative or representative of the culture and core values of the Clevelander. Our highest mission is to provide exceptional service with no exceptions... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Perfect stay for those who want to party all day long! Staff is amazingly friendly, security is no joke, rooms are clean, beds incredibly comfy, food is delicious! Worth every penny, can't wait to be back!

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ChadMoreauSOBE, Manager at Clevelander Hotel, responded to this review

Dear ItzelM, Our entire team at the Clevelander is passionate about guest service, believes in quality and value and love what we do. We are so pleased that you enjoyed your stay with us and we look forward to welcoming you again soon! Thanks so much for your feedback. Warm Regards, Chad Moreau Guest Service Manager 305.532.4006 x 3540 cmoreau@clevelander.com More 

Baltimore, Maryland
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is located right in the prime area of Miami Beach. Great for daytime fun and nightlife. There is always music playing, people drinking and dancing. I was there during Spring Break and it was packed with college age kids.

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ChadMoreauSOBE, Manager at Clevelander Hotel, responded to this review

Dear Mommadukes, We are so glad that you had the chance to experience a taste of the partying and live entertainment at the Clevelander. We are one stop shopping for well serviced accommodations with entertainment included and would love the opportunity to welcome you as a Hotel guest the next time you visit South Beach. Thanks so much for your... More 

Dartmouth, Nova Scotia
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 19, 2015

I didn't stay at this hotel, but I ate there and had the best wings that I ever had!! Their Garlic Parmesan Wings!!! OMG, they are the best, I only wish I knew how they made them as I live in Canada, and want to make these.... if anyone knows the recipe, please forward, lol. I love their Big Glass... More 

Was this review helpful? Yes
ChadMoreauSOBE, Manager at Clevelander Hotel, responded to this review

Dear Ijp2Ijp, We have an extensive menu filled with delicious items for every taste and we are so happy that you found our wings to be the best that you have ever had. Clevelander is an amazing destination for food and entertainment for sure, but is equally amazing as a choice for accommodation. We would love the opportunity to be... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 19, 2015

The rooms are super clean!! Amazing customer service. The food is delicious. If you happen to stay in this hotel, ask for Cristian Garcia. He is amazingly friendly and takes care of all your needs. You will not regret it if you stay in this hotel. You going to love it!!!

Was this review helpful? Yes
ChadMoreauSOBE, Manager at Clevelander Hotel, responded to this review

Dear Franci, We are so happy that you enjoyed your stay with us and have shared your kind feedback with Christian. Our entire team would be honored to have you as our guest again the next time you visit South Beach. Warm Regards, Chad Moreau Guest Service Manager, 305.532.4006 x 3540 cmoreau@clevelander.com More 

Hotel Review Summarization

What travelers say

  • Great location(6)
  • Essex House(4)
  • Pina colada(4)
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