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Catalina Hotel & Beach Club

1732-1756 Collins Avenue, Miami Beach, FL 33139
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Catalina Hotel & Beach Club
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Catalina Hotel & Beach Club
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2,886 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
1 of 5 stars Reviewed yesterday NEW via mobile

It started the night before when I was trying to see if I could cancel my reservation. I called and told the guy who answered if I could cancel my hotel reservation. He told me he didn't know and that he would transfer me to the reservation department..when they picked up they said they were the restaurant section and they... More 

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Level Contributor
1 review
5 of 5 stars Reviewed 2 days ago NEW

Great staff. Very smooth check in. Great food and beverage. Happy hour the best in South Beach. Super friendly staff. The Bamboo Pool amazing. The pool table awesome!!!! We really enjoy our 7 hours stay. Looking forward to go back soon.

Was this review helpful? Yes
SBG_GuestRelations, Guest Relations Manager at Catalina Hotel & Beach Club, responded to this review

You like us! You really like us! Inmaneva, thank you for making our day with your spectacular 5 star review. We adore having the chance to take care of new visitors like you and can’t wait to do it again! Please email me directly, and let me know when you are set to return. I would love to take care... More 

Miami, Florida
Level Contributor
5 reviews
5 of 5 stars Reviewed 2 days ago NEW

The experience was excellent great staff managers service . the rooms top quality the pool everything even the food .The front desk Ralph p was great and then Aron. At the bar was moe the bartender knows what she is doing and Alderson kept everything super clean even the maids were excellent and friendly also the beach towels and chairs... More 

Was this review helpful? Yes
SBG_GuestRelations, Guest Relations Manager at Catalina Hotel & Beach Club, responded to this review

Hat’s off to you too, Louis M! Thank you for such an outstanding review. Our team takes great pride in not only personalizing every stay, but offering assistance whatever the situation. I truly appreciate you mentioning Ralph, Aaron, Moe and Alderson by name . It is great to know that the genuine care that you felt from our team resonated... More 

A TripAdvisor Member
4 of 5 stars Reviewed 2 days ago NEW

I was very pleased with my room. Huge king size bed. Everyone at the hotel was very nice. I will definitely be back to stay.My room was very clean. Anytime I called the front desk I was serviced right away.

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SBG_GuestRelations, Guest Relations Manager at Catalina Hotel & Beach Club, responded to this review

Wow! What an outstanding review! We are so glad you had such a great visit and can’t wait to do it all again. See you soon! Katrine More 

East Stroudsburg, Pennsylvania
4 of 5 stars Reviewed 2 days ago NEW

Very friendly staff and locals. Food at restaurants good. Pool areas great. Overall good experience - would of liked a bigger room for a family of 4 - very small and for the price paid could of been more comfortable.

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SBG_GuestRelations, Guest Relations Manager at Catalina Hotel & Beach Club, responded to this review

What a lovely review awilda1128!! We are stoked that you had such a great time with us! I see that you were able to dine at our restaurants and enjoyed the food. :) We offer larger rooms for those guests who need more space. Our Living Large room is 245 sq ft, and our El Grande room is 280 sq... More 

6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Upon check in the hotel Waived the early check in fee and granted us a room upgrade. We we're dealing with Aaron. Everything went smooth and we were able to get up Into the room quickly.. Our concierge Juan was absolutely amazing from booking our dinner reservations to free entrance passes to clubs & the icing on the cake he... More 

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SBG_GuestRelations, Guest Relations Manager at Catalina Hotel & Beach Club, responded to this review

Hello there stefanie6689, Thank you for sharing your honest feedback with us, and all of our future guests!! I see that we were able to waive the early check in fee, and provide you with a lovely upgrade!! Aaron, Juan and the rest of our team work hard to provide all of our guests with an outstanding time! We wish... More 

Houston, Texas
1 review
5 of 5 stars Reviewed 4 days ago NEW

This is my second time staying here in the past 3 months....that's how much I love it here. The food is SO good. There's always something to in the hotel. Juan the concereige is really good he has all kinds of stuff that he can plan for you. The hotel had a package deal for 40 dollars a person to... More 

Was this review helpful? Yes
SBG_GuestRelations, Guest Relations Manager at Catalina Hotel & Beach Club, responded to this review

Hat’s off to you too, rachel123w! Thank you for such an outstanding review. Our team takes great pride in not only personalizing every stay, but offering assistance whatever the situation. I truly appreciate you mentioning Juan, Chloe and Johnson by name as well. It is great to know that the genuine care that you felt from our team resonated and... More 

West Bloomfield, Michigan
1 review
5 of 5 stars Reviewed 4 days ago NEW

Excellent experience! Ralph was great and knowledgeable! Next time I visit south beach I will definitely be staying at the Catalina hotels again! Free shuttle to the airport is a big plus! Every employee was helpful and nice and always a smile on their faces!!+++

Was this review helpful? Yes
SBG_GuestRelations, Guest Relations Manager at Catalina Hotel & Beach Club, responded to this review

Thank you for your recent visit to The Catalina Hotel, and for sharing your experience with us. We are delighted you enjoyed your stay, thanks in part to the excellent service you received from Ralph. Ralph is indeed a rock star and but one of many who are dedicated to providing an original guest experience in a friendly, attentive and... More 

1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Great Hotel with an Amazing Staff! Everyone was very friendly and welcoming. Complimentary drinks during Happy Hour in the Lobby bars My fav! Great location one block from beach. Rooftop pool with bar, great restaurants. Definitely a must stay!

Was this review helpful? Yes
SBG_GuestRelations, Guest Relations Manager at Catalina Hotel & Beach Club, responded to this review

YasminDillard, you are a dream! Thank you so much for this amazing review! I am so glad to read that you enjoyed all aspects of your stay with us and can’t wait for the opportunity to do it all again. We truly appreciate the insanely kind words and hope to see you back here soon! Katrine More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

I stay 3 nights and 4 days with my daughter. The hotel is very cute, loved the bamboo garden and pools. Easy and quick access to the beach. I was a bit worried at first, I chose this hotel because of its handicap accessibility and elevator and came to realize that to access the elevator one must go up a... More 

Was this review helpful? Yes 1
SBG_GuestRelations, Guest Relations Manager at Catalina Hotel & Beach Club, responded to this review

Hello there Aissata B, We appreciate the time you took to share your honest feedback with us, and all of our future guests!! We are delighted that you enjoyed your stay here! I see that you were given great service by all of our team! We work hard to make sure that everyone is having a great time! I will... More 

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