Their website makes the rooms look larger and the hotel more glamorous than it is. Recently stayed at the Carlton for 4 nights. First of all their Internet price was too good to be true...for 4 nights plus parking and "amenity" fee, the bill was $430.06, which comes to $53.75 dollars a night...you could never get a room with two... more

BEWARE! I booked my trip for 3 days to Miami in this hotel supposed "Deluxe King" room. and what I received was a dirty little room on the ground floor behing the pool area with stained carpet and a full size bed. The room was so terrible I didnt want to take my shoes off for fear of fungus. I... more

The service and food were both great. a view of the ocean fantastic. more

We stayed at this hotel and were very pleased. The service is wonderful (I forgot my comb and the hotel sent an employee to the store to get me one!), the rooms are large, clean, offer magnificant hot tubs with TV's,‎ more

I stayed at the Carlton in September 2007 with 3 other friends, we shared a double queen room with 2 x queen beds... the room was extremely small, there was little space between the 2 beds and only 1 very small bedside table with lamp and phone... there was a small walk in wardrobe which smelt damp but we stored... more

This hotel is nothing but a SCAM!!!....BE Aware of their HIDDEN fees!!!..When booking they give u FALSE informatiom about the cost of this hotel...After our family arrived and was told about the additional costs....we spoke to the staff member ANNE MARIE, who told us there was nothing she could do about the hotel not informing us about the EXTRA FEES!!!...We... more

When we checked in, the receptionist didn't tell us about the NON optional high fee (of 10 dollars a day) for the beachchairs and towels (which was ridiculous, because we had our own towels). When we asked about it the next day, another receptionist first sighed deeply and said immediately that the fee wasn't optional while we only wanted the... more

Got to the hotel and waited 2 hours for the room. No big deal. Got to the room and had to hear my friends complain. Paid for the superio room, SCAM. Finally got the superior room and all i have to say is DIRTY,DIRTY AND DIRTY. They didnt charge me extra for akll the hair they supplied. checked out and... more

I was a little disappointed in the room, but the hotel it self is nice in a very good location for south beach near lots of restaurants and shopping staff very helpful and you could use there beech chairs and towels on the beech and free internet . more