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Courtyard Miami Beach Oceanfront

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3925 Collins Avenue, Miami Beach, FL 33140
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Courtyard Miami Beach Oceanfront
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1,412 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Courtyard Miami Beach Oceanfront
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London, United Kingdom
Level Contributor
29 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed September 3, 2011

We booked this hotel for three nights in Miami at the start of our tour of Florida. As a family of four with a 9 year old and a 3 year old, we needed a decent sized room, a good pool and easy access to food they'd eat. This hotel ticked the boxes. The pool isn't enormous but was never... More 

Was this review helpful? Yes 2
Ceredigion Wales
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed August 29, 2011

Just returned from Miami, hotel very good and cheap polite hotel staff.Did not have the best room in the hotel overlooking the air con units partial street view(hotel full).Comped late check-out due to this which was good, didn't stay in room too long anyway exploring Miami instead. Pool shaded some parts of the day, noisy at the shallow end with... More 

Was this review helpful? Yes 2
Elefsina, Greece
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 14, 2011

This hotel is located far from Southbeach area where it all happens. Parking non existent near the hotel so you have to use the hotel's valet service at 27 usd per night. Our room on the twelvth floor was very noisy at all times due to it being behind the elevators. When we requested a room change they did not... More 

Was this review helpful? Yes 1
South Wales, UK
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed August 11, 2011

We stayed here in July 2011 at the start of our trip around Florida. Having stayed here a couple of years ago, we knew that the hotel was ideally located and within a short distance to Ocean Drive. The hotel is currently going through a re-furb, but there was minimum disruption to us. The rooms have all been upgraded and... More 

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Mauricio_Martins, General Manager at Courtyard Miami Beach Oceanfront, responded to this review

Dear Reviewer: Thank you for your comments, I am glad that you enjoyed your stay at our hotel, the Lobby Redo is now completed and our Starbucks is open. I am sorry about the troubles with parking enforcement, as any major city Miami Beach has very limited parking space, so we strongly advise that our guests use Valet parking, not... More 

Zanzibar, Tanzania
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed August 9, 2011

No complaints about the room itself. Major issues with the hotel's lack of regard for guest's safety and hotel's management. The 2nd day of our stay, we ate the hot buffet breakfast at the hotel restaurant, we were sick within an hour. We mentioned it to the front desk and let it be. The next day, we left early in... More 

Was this review helpful? Yes 4
Mauricio_Martins, General Manager at Courtyard Miami Beach Oceanfront, responded to this review

Dear Reviewer: Due to the seriousness of your allegations, your comments were escalated to the highest level of Customer Care within Marriott and a thorough investigation was conducted. Our conclusion was that there wasn't absolutely any evidence of your room door being left open (and nothing was missing) and the alleged food poisoning by the Waffle Mix. The Housekeepers use... More 

Caerphilly
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed August 7, 2011

Party of six (three adults, one 19 year old boy and two 15 year old girls) arrived after long journey from UK, to find we had been allocated two rooms, each with one king size bed, when we had booked two rooms, each with two queen size beds. They had no other rooms available and could only offer one rollout... More 

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Frankfurt am Main, Deutschland
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 5, 2011

My Son and I spent 4 nights there from 7/24, Room was I think, 322, and were absolutely stunned at how friendly the staff was despite the hectic coming and going every day. There seems to be no end to the stream of Tourists but staff is always friendly and patient. I want to especially point out the efficiency of... More 

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Washington Township, New Jersey
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 1, 2011

My wife and I stayed here Presidents Day week and we could not have asked for a better hotel for the price. Check in/ check out was fast and efficient and a call for extra towels on two different occasions brought housekeeping to the door in five minutes. The room was very clean although a bit small, however since most... More 

Was this review helpful? Yes 1
Miami, Oklahoma
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 30, 2011

Staff is clueless and extremely rude. They messed up charges on TWO credit cards. The linens and towels need bleach and fabric softener. The tv's only have 5 channels that work. The ceiling is buckling from water damage. Not worth the money!

Was this review helpful? Yes 2
Mauricio_Martins, General Manager at Courtyard Miami Beach Oceanfront, responded to this review

Dear Reviewer: I am sorry that you did not have an enjoyable experience during your stay with us. If I remember correctly, you provided "Debit" cards to pay for your stay and a hold of the funds needed to pay for the stay was placed on your account. This is a normal procedure in any hotel and we even go... More 

Tampere, Finland
Level Contributor
5 reviews
4 hotel reviews
4 of 5 stars Reviewed July 29, 2011

Hotel was clean and near to beach. Breakfast was so good! Our room was seveth floor and views to Collins Avenue. It was very quiet room and clean also. Shower wasn't very good because there came only cold water. Very far away from South Beach but we walked there couple times. Valet parking is very expensive and there is a... More 

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Hotel Review Summarization

What travelers say

  • Pool area(10)
  • Very nice(8)
  • Valet parking(6)
  • Breakfast buffet(3)
  • TIKI bar(3)
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