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Courtyard Miami Beach Oceanfront

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3925 Collins Avenue, Miami Beach, FL 33140
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1,650 Reviews from our TripAdvisor Community

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Long Beach, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Made reservation at the last minute but our room was ready early and the staff at check-in were great. Very friendly and helpful. The hotel is very clean and well maintained. The pools are beautiful with easy access to the beach. Looking forward to our next stay at this hotel.

Helpful?
Thank Henry P
New York City, New York
1 review
1 of 5 stars Reviewed 3 days ago NEW

I was hung up on 4 times while the concierge tried to connect me to the front desk so that I could add my boyfriend's name to our reservation. STRIKE 1 There was construction outside our bedroom window every morning beginning at 7:30am including on Sat and Sun - STRIKE 2 The odor of the room was so unpleasant that... More 

Helpful?
Thank gkmurray
Mauricio M, General Manager at Courtyard Miami Beach Oceanfront, responded to this review

Dear gkmurray: I am really sorry for the issues that you encountered during your recent stay with us. Unfortunately I wasn't able to locate your reservation by your comments and I would like to speak with you to get more details. There has not been any construction near us and the balconies are not attached to each other, so I... More 

Long Island, NY
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

This hotel has seriously gone down in quality in the past four years we have been staying there. The valets and bellhops ignored us as we dragged our luggage up the steps even tripping over an umbrella they left laying on the steps. The toilet was broken and I attempted to get it fixed FOUR times as it continued to... More 

Helpful?
Thank AFMomLongIsland_NY
Mauricio M, General Manager at Courtyard Miami Beach Oceanfront, responded to this review

Dear AFMomLongIsland_NY I am sorry for the inconveniences during your recent stay at the Courtyard Cadillac. Your comments are important to us and I will address every issue pointed out. We have renovations coming for the Cadillac Tower, in the meantime our Ocean Tower has new rooms and I will be happy to upgrade you on your next visit. Sincerely,... More 

Aix-en-Provence, FR
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Everyone seemed to be nice, and I usually enjoy staying at a Marriott. While is had the charm of old Miami, it is an older hotel compared to the new contemporary ones (11th floor facing downtown); still comfortable, and by the beach. We were disappointed the pool was shut down before 7 pm, and just enjoyed the Jacuzzi in the... More 

Helpful?
Thank Ruwais
Cookeville, Tennessee
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Lovely 1939 art deco hotel......wonderful staff and service! Victor is the supreme server and the senior chef prepares the best breakfast ever! Terrific oceanfront views and easily accessible to great sights, shopping, and restaraunts. Highly recommend to all!

Helpful?
Thank William b
Downers Grove, Illinois
Level Contributor
54 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Stayed over Christmas with a wide range of experiences. The rooms in the ocean view tower are excellent: large, modern and with great views. Some of the staff (Starbucks, pool) were rude and/or lazy and the check-out experience was the worst I have seen in a long time, no advance copy of bill or on-line review coupled with long slow... More 

Helpful?
Thank ChicagoDolphin
Mauricio M, General Manager at Courtyard Miami Beach Oceanfront, responded to this review

Dear ChicagoDolphin: Thank you for your review and feedback. We take all comments very seriously and would like more information about your allegation of Valet Attendants of using your car while in their possession. Please contact me on property as I would like to review the location and times of the tolls. This situation is very unusual and serious and... More 

Southern California
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed in room 622 ocean view. Basically a 270 s.f motel room with orange carped. Dated and in urgent need of renovation. Photos on website must be of a model room--not even close to the actual room. We stayed as part of a small group. Got a "deal" $300 plus plus taxes & fees. Not really a good value, unless... More 

Helpful?
Thank F550M
Mauricio M, General Manager at Courtyard Miami Beach Oceanfront, responded to this review

Dear F550M, Thank you for your honest feedback about your recent stay with us. Plans for the renovation of the rooms in the Cadillac Tower are underway, in the meantime our rooms in the Ocean Tower are all new, although a little more expensive they are well worth it. I am aware of the issue with your group's lunch arrangement... More 

Sarasota, Florida
Level Contributor
63 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is very well located right on the beach. And the physical property is wonderful. The valet and bell service at the front door is very good, especially on this rainy day when you can't park or stop on Collins. But how a Marriott property can allow its front desk to leave its phone off the hook is beyond... More 

Helpful?
Thank mshnaya
New York City, New York
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

The location is great. There are 2 towers. I stayed in the older tower "Cadillac " room 816. It wasn't terrible but should be refurbished soon. I had an Ocean View with Balcony and was satisfied with the room space. Pool area is nice, the beach doesn't offer free chairs $13.00 per chair and they bill to your room.

Helpful?
Thank ELIfromNYC
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I was at this hotel for a small business meetings. The rooms in the Ocean Tower are small, but very well appointed with great views. The staff is exceptional. They gave a national chain on property which serves the outdoor tiki bar. There is an adults only pool which is new.The breakfast buffet is very good and reasonably priced. This... More 

Helpful?
Thank BooBooskip
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