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Hotel Astor

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956 Washington Avenue, Miami Beach, FL 33139
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Hotel Astor
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Hotel Astor
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718 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Winter Springs, Florida
Top Contributor
104 reviews 104 reviews
19 hotel reviews
114 helpful votes 114 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Very enjoyable stay. So convenient to the beach, Ocean Drive and Washington Street restaurants, shops and museums. All the service staff were very friendly and helpful, especially the front desk, the bellmen and Elry, the expert barista at the bar who takes and serves your breakfast orders and makes an awesome cappuccino, as well as giving excellent advice about area... More 

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1 review
5 of 5 stars Reviewed 1 week ago

We were lucky to find this place which i a bit tucked away from all the crazyness on Ocean Dr. We had a great evening with Gigi in the Astor bar. Make sure to check out her special Caparinias. The resident DJ will fulfilll almost any request. A great place with a great atmosphere.

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Dana Point, California
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Met my family here in Miami, we all stayed in different hotels. I'm stoked I stayed here. Front desk people were friendly and helpful, rooms are nice and clean. The terrace bar had great selection of beers, and Gigi the bartender was a great host to explain not just the drinks, but also the fun places to visit here in... More 

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Worcester, United Kingdom
Senior Contributor
30 reviews 30 reviews
21 hotel reviews
51 helpful votes 51 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I booked this for the location which was great for Ocean Drive & the Beach however i found everything else poor or average. Front of house staff unattentive one not speaking very good English making it very hard to communicate. Found them sidetracked and uninterested apart from bell boy who was very good. Room spacious but not fresh & clean... More 

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2 of 5 stars Reviewed 3 weeks ago

Is my review of hotel Astor, the exterior of hotel -well maintained free of trash and debris and we were greeted at the door. The first floor level of the hotel is done with green and blacks and the bar area and lounge are quite modern complimenting the style of the hotel and very pleasing to the eyes the bar... More 

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New Brunswick, New Jersey
1 review
4 of 5 stars Reviewed 3 weeks ago

I stayed at Hotel Astor last week with 4 other girls. It was great there were towels for us to take to the beach every time we went which we often did because it would rain and then stop. Towels could be a bit brighter/ whiter, but that was the least of our worries. The spacious room was clean, well... More 

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GVHA, General Manager at Hotel Astor, responded to this review

Dear Bluegirl423, Thank you so much for your kind words and the wonderful review on Trip advisor. I wanted to also let you know that we are undergoing our soft refurbishment of our rooms and part of those changes will include but not limited to linens and terry, this will solve the towels concerns. We are glad that you found... More 

Göteborg
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

Was a little bit disappointed after all the good reviews on tripadvisor. Sure the hotel is in a good location and have friendly staff but the building and the furniture is very old and needs upgrade. There are better hotels for the same price in Miami Beach.

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GVHA, General Manager at Hotel Astor, responded to this review

Dear Guess Thank you very much for your comments, they are greatly appreciated. Allow me to say that at the moment the hotel is under refurbishment and very soon it will be all upgraded. We hope to have the opportunity to see you back in our hotel. Once more, thank you very much for your observations. Glenn Valencia General manager. More 

Austin, Texas
1 review
3 of 5 stars Reviewed 4 weeks ago

So my review was going to be wonderful because the location and the bartenders and employees are so sweet while your there however when you check out and they charge your card then thatrs a different story. So i need some extra time to get out of the hotel so the COO (i thought thats what he said his name... More 

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Austin, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

BEWARE OF THE HOTEL: First of all, they will charge crazy fees for stay until 3 p.m. after the initial check-out time of 12 p.m. The room was not cleaned during my four day/three night visit. The bathroom is poor designed and water pour onto the floor. DONT STAY HERE! Poor management and bad customer service.

Was this review helpful? Yes 1
GVHA, General Manager at Hotel Astor, responded to this review

Dear Antwan, Thakn you so much for your review. It is so sad that you never mentioned anything about the issues you had, every time i encountered you and your friends you were always so happy an charming... I guest it was just while in Miami. Yes, most hotels do have a late check out rate nad althought ours is... More 

New Brunswick
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great location!!! The room was clean. King size bed was comfortable. Wall are a bit thin. The staff are very nice and very helpful in everything that we needed!! They recommended their favorite restaurants. Theres 3 beach chairs that u can borrow from the hotel but they were always taken when we asked for them. They can lend you beach... More 

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GVHA, General Manager at Hotel Astor, responded to this review

Dear Guess, Thank you very much for your comments; we are very happy that you did enjoy your stay with us. We are looking forward to see you again. Kind regards. Glenn valencia. General manager. More 

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Astor Suite with Balcony (92)
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