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Hotel Shelley

844 Collins Avenue, Miami Beach, FL 33139
Hotel amenities
Hotel Shelley
Best prices for: 1 room 1 guest
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Ranked #106 of 206 Hotels in Miami Beach
A recent review
3 of 5 stars reviewed 2 days ago
Meeshnyu New York City, New York
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836 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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New York City, New York
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

Stayed at this hotel for spring break. The location is great for south beach, just one block away from the beach and restaurants on ocean drive. The hotel offers free drinks 7-8 at the bar which was great. Our room was kind of small but clean, so that's all that mattered for us. It was very loud in the lobby... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Didn't stay here but spent 10 days between the hotel shelly and the 9 other properties. Majority of my time was spent in the bar or on tgethe bar patio. Bartenders where miami beach beautiful and sweet. Made my first time in south beach perfect and can't wait to come back. Hotel shelly and their evening bartender Jen are the... More 

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Senior Contributor
40 reviews 40 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

EMPLOYEES: Absolutely gross, they dont know what client service is, the only one that was gentle was Oliver, the rest of the stuff acted like they were doing us favours, the happy hour stuff were not at all gentle, actually somebody there knows what is that word? ROOM: insane to think that 4 people could stay at such a small... More 

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SBG_GuestRelations, Guest Relations Manager at Hotel Shelley, responded to this review

Good day Didibb, I am genuinely disappointed to hear that your experience with us was not up to your satisfaction. We strive to provide each and every guest with outstanding service! I will definitely share your feedback with the General Manager, so that he is aware of this. We wish that you would give us another chance in the future.... More 

1 review
3 of 5 stars Reviewed 1 week ago via mobile

Staff was superb. Zach at the concierge desk for check in/out was very accommodating. Even though from the airport the shuttle NEVER showed up Gwen from the concierge desk was very understanding of our disappointment and was quickly ready to assist us. The hotel is old much like the other hotels in the area. However they do not have ice...... More 

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SBG_GuestRelations, Guest Relations Manager at Hotel Shelley, responded to this review

Good Evening MiaT40, Thank you for the time you took to share your feedback with our guests! Our team all work hard to make sure that every guest is well taken care of, and having a splendid time! I will definitely make sure that Zach and Gwen about your kind praise! Unfortunately in the Shelley building we do not have... More 

Rouen, France
Senior Contributor
43 reviews 43 reviews
17 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Good location, right next to Ocean Drive, and it also has a 1$ per hour parking near (which is "cheap" for Miami Beach). Though, the room wasn't perfectly clean and it can get noisy - at least on the ground floor. Still, for the area, it's a very reasonnable price. Recommend for one or two night stay, not more.

Was this review helpful? Yes
SBG_GuestRelations, Guest Relations Manager at Hotel Shelley, responded to this review

Hello there Mam T, Thank you for sharing your honest feedback with us, and all of our future guests! The location of our property is prime, as we are just in the heart of it all. I will definitely make sure to speak with the Director of Housekeeping, regarding your comment about the cleanliness. We will make sure that each... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

My friends and I had the pleasure of staying at Hotel Shelley this weekend. Everything was wonderful. We enjoyed happy hour every night and the food was delicious. Gwen was extremely nice and helpful. She was patient and took care of all of our needs. The best part of our hotel experience was the bellboy Shaquille. He helped us from... More 

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SBG_GuestRelations, Guest Relations Manager at Hotel Shelley, responded to this review

Hat’s off to you too, Alexb08! Thank you for such an outstanding review. Our team takes great pride in not only personalizing every stay, but offering assistance whatever the situation. I truly appreciate you mentioning Gwen and Shaquille by name by name as well. It is great to know that the genuine care that you felt from our team resonated... More 

1 review
4 of 5 stars Reviewed 1 week ago via mobile

We had such a great time at Hotel Shelley! The location is perfect for people looking to have a great time in Miami most especially South Beach! Gwen at the front desk was awesome! She told us where to eat and was very accommodating. Shaq was at our beck and call there to help us with bags and anything we... More 

Was this review helpful? Yes
SBG_GuestRelations, Guest Relations Manager at Hotel Shelley, responded to this review

Good Evening Z_princess, Our guests feedback means the world to us, and we thank you for sharing yours! It's great to read that you had a lovely time with us! Our team all work hard to make sure that everyone is having a great time, here at Hotel Shelley! I see that Gwen, Shaq, and Jennifer provided you with exceptional... More 

1 review
5 of 5 stars Reviewed 1 week ago

The staff made my experience at the hotel one hundred times better. They were always friendly and willing to do anything to make us happy. They went out of their way to do things for us, even when it wasn't something they had to do as part of their job. The location of the hotel is perfect. We didn't use... More 

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SBG_GuestRelations, Guest Relations Manager at Hotel Shelley, responded to this review

Josie B, you are a dream! Thank you so much for this amazing review! I am so glad to read that you enjoyed all aspects of your stay with us and can’t wait for the opportunity to do it all again. We truly appreciate the insanely kind words and hope to see you and yours back here soon! Katrine More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

We had an amazing time at your hotel and received outstanding service from Ms Gwen Nelson anytime we needed pretty much anything! We enjoyed ourselves throughly! Thank you very much and we look forward to our next visit!

Was this review helpful? Yes 1
SBG_GuestRelations, Guest Relations Manager at Hotel Shelley, responded to this review

This review is fabulous, Sunburst420! We really appreciate your taking the time to write and highlight our attentive team as a high point of your stay – especially our wonderful Gwen and Nelson. We are so fortunate to have team members like them who genuinely care about each and every guest. SO glad you felt the love! Thank you so... More 

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

I arrived at the hotel Shelley Gwen, at the front desk was super friendly..Oliver helped take my bags upstairs.and they both were helping with all of our needs..the hotel rooms could have been bigger.. But was good

Was this review helpful? Yes
SBG_GuestRelations, Guest Relations Manager at Hotel Shelley, responded to this review

What a fabulous review Simon1942!!! We are delighted to read that you had such a great time with us here at Hotel Shelley! Gwen and Oliver are wonderful and all of our guests seem to think so as well! Come back soon! We'd love to have you! Katrine More 

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