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2.5 of 5 Hotel   |   844 Collins Avenue, Miami Beach, FL 33139
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Hotel Shelley
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Ranked #109 of 205 Hotels in Miami Beach
A recent review
5 of 5 stars reviewed yesterday
corinne r Montreal, Canada
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804 reviews from our community

Traveler rating
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    97
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
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Montreal, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

rooms are small but you know that from booking. very clean great bathroom comfy bed. staff are friendly, accommodating very laid back. we would go back anytime. location is superb! beach and many amenities within an easy walk.

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Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 days ago NEW

First time in Miami. Me and a few friends picked this hotel b/c of its location. Which is great.. just a short walk from the beach, restaurants, and shops. We honestly were only in the room to shower, change clothes and sleep. Only thing I would tell them to add is a microwave and maybe brighter light bulbs (the rooms... More 

Was this review helpful? Yes
SBG_GuestRelations, Guest Relations Manager at Hotel Shelley, responded to this review

Happy Friday Jessica M, Thank you so much for sharing your honest feedback with us, regarding your recent stay! Hotel Shelley is in the heart of SoBe, just blocks from all the hottest spots. Thank you as well for your feedback of the in-room needs. We are taking inventory & refreshing our furniture and amenities floor by floor, so we... More 

Las Vegas, Nevada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Dirty (filthy) rooms, lumpy old beds, rude staff, broken door locks, broken air conditioning, broken toilet, broken TV. I should have read the reviews on TripAdvisor that said "Room Advice: Pick another hotel." I should have listened. PICK ANOTHER HOTEL.

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SBG_GuestRelations, Guest Relations Manager at Hotel Shelley, responded to this review

Hello there Lisa A, Thank you for sharing your feedback with us, and all of our future guests! We are terribly sorry that your time spent here at Hotel Shelley was not a 5 star one! It pains us to read that you experienced a lot of inconveniences here. I will make sure to share your feedback with the General... More 

Bergen, Norway
1 review
5 of 5 stars Reviewed 5 days ago NEW

We had a very plesant stay at this gem! Very high service, clean, comfortable and a 2 min walk from the beach. We stayed with our 7 month old son and as an extra service we got one of the bigger rooms, that was much appreciated! Luis and everyone in the staff was amazing. An extra star to the bartender... More 

Was this review helpful? Yes 3
SBG_GuestRelations, Guest Relations Manager at Hotel Shelley, responded to this review

This review is fabulous, Annalarsson123! We really appreciate your taking the time to write and highlight our attentive team as a high point of your stay – especially our wonderful Luis and Konstantine. We are so fortunate to have team members like them who genuinely care about each and every guest. SO glad you felt the love! Thank you so... More 

1 review
5 of 5 stars Reviewed 5 days ago NEW

Gwen, the woman up front, was fabulous- she hooked us up really taking care of everything we needed done. we had stayed for two nights and there was a bit of a mix-up the second night. she took care of it and got us a room even though the hotel was booked up. hotel is decent price, one block from... More 

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SBG_GuestRelations, Guest Relations Manager at Hotel Shelley, responded to this review

Thank you for your recent visit to Hotel Shelley, and for sharing your experience with us. We are delighted you enjoyed your stay, thanks in part to the excellent service you received from Gwen. Gwen is indeed a rock star and but one of many who are dedicated to providing an original guest experience in a friendly, attentive and gracious... More 

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 6 days ago NEW

From the moment of walking into the door, the staff was PERFECT!! No matter if it was 3pm or 3am(and drunk) they were exceptional. As for the property, it needs upgrading! The lobby was nicely appointed, but the rooms definitely need LOTS of TLC. I can't stand shower curtains! I felt like I was being attacked by the one in... More 

Was this review helpful? Yes
SBG_GuestRelations, Guest Relations Manager at Hotel Shelley, responded to this review

Hello there JBnyc430, Thank you for the time you took to share your honest feedback with us, and all of our future guests! Our team all work hard to make sure that everyone is having a great time! I will make sure to share your feedback regarding the rooms to the Director of Housekeeping. Katrine More 

Vienna, Austria
1 review
3 of 5 stars Reviewed 1 week ago

Rather loud there ... in the morning construction site next door, at night Music.at the bar. Tiny rooms and rather old mattress; rooms are very nicely furnished though. Free Airport shuttle and free happy hour drinks are great :) Very friendly staff! Good location!

Was this review helpful? Yes
SBG_GuestRelations, Guest Relations Manager at Hotel Shelley, responded to this review

Good Day gerhard_liepold, We appreciate the time you took to share your feedback with us, and all of our future guests! I am terribly sorry that you found it to be loud here. If we were aware of this while you were in house, we would have moved you to another room immediately! I am stoked that you were able... More 

Helsinki, Finland
Senior Contributor
33 reviews 33 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were not looking for fancy, we were looking for nice and comfy, and we got what we wanted. The room was a little bit too small (didin't have space to open our luggage) but otherwise it was good. I personally enjoyed the location a lot. In the mornings I ran across the street to get my cappucino from a... More 

Was this review helpful? Yes
SBG_GuestRelations, Guest Relations Manager at Hotel Shelley, responded to this review

Good Day Pirita P, We appreciate the time you took to share your honest feedback with us, and all of our future guests! Hotel Shelley is located in the heart of SoBe, just blocks from all the hottest spots. We would love to welcome you back to stay with us again in the future! Katrine More 

Rockford, Illinois, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We stayed at the Chelsea a week earlier, and LOVED it. This hotel was NOT up to the standards of the Chelsea. Like TOTALLY different management. The shuttle does not drop you at the door to the hotel - instead you must DRAG your luggage 3-4 blocks. Internet did not, and does not, work. NO signal in the room. Sat... More 

Was this review helpful? Yes 2
SBG_GuestRelations, Guest Relations Manager at Hotel Shelley, responded to this review

Hello BellesWorldTravel, Your honest feedback means the world to us, so we thank you for sharing it! I apologize to read that your time spent with us was not a 5 star one! Due to construction on Collins Ave, the shuttle is not able to load or unload guests on Collins Ave. The shuttle driver does the best that he... More 

2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a place to go on a budget. If you have the mentality that you just want a place to sleep with a decent bed and shower, then you're fine. I personally was okay, but thought it lacked some things. Top 10: 1) our key for our room didn't work and we had to request a new key 3... More 

Was this review helpful? Yes 2
SBG_GuestRelations, Guest Relations Manager at Hotel Shelley, responded to this review

Hello there Bimal P, Thank you for the time you took to share your feedback with us, and all of our future guests! I am terribly sorry to read about the inconveniences that you experienced while you were here with us! I will definitely make sure to share this with our team, so we can work on resolving these issues.... More 

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Additional Information about Hotel Shelley

Address: 844 Collins Avenue, Miami Beach, FL 33139
Location: United States > Florida > Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hotel Shelley 2.5*
Number of rooms: 42
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Also Known As:
Shelley Hotel Miami Beach
Shelley Miami Beach
Hotel Shellys

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