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All 201 Miami Beach hotels

Hotel Shelley

2.5 of 5 Hotel   |   844 Collins Avenue, Miami Beach, FL 33139
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Ranked #92 of 201 Hotels in Miami Beach
A recent review
3 of 5 stars reviewed 4 days ago
Anthony G Des Moines, Washington
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722 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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English first
Port Elizabeth, South Africa
1 review
2 of 5 stars Reviewed yesterday NEW

I stayed at the Hotel in June 2014. My first time in Miami and the front desk lady was very helpful... I was early and she arranged that I go on the "Miami open city tour". All of this fun was spoilt when I had to deal with an extremely rude and arrogant porter. I missed the shuttle twice because... More

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Des Moines, Washington
2 reviews
3 of 5 stars Reviewed 4 days ago NEW

Came to check in around 11pm, was received by a mr Matthew, who could not find our reservation and told us to leave because we did not have proof of it. that was our ruff start from a person that did not show any sympathy toward us. we got lucky that someone walked in and this employee of yours told... More

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SBG_GuestRelations, Guest Relations Manager at Hotel Shelley, responded to this review

Good Evening Anthony G, We would like to thank you for sharing your feedback with us, and all of our future guests! I am terribly sorry that you had an issue with your reservation. We strive to provide outstanding service, in every situation! I apologize that it not what you were given! I see that the tables turned when German... More

Ottawa, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed at this hotel last weekend for a quick trip to Miami. The hotel is a prime location, has upbeat music and overall is amazing!! The staff was amazing, so welcoming and kind. However, the bartender that worked Saturday the 6th during the day (a guy) was extremely rude and ignorant. He was more concerned about groping and making out... More

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SBG_GuestRelations, Guest Relations Manager at Hotel Shelley, responded to this review

Good Afternoon A C, Thank you for your wonderful 5 star review! We are very glad to read that you had such a splendid time here at Hotel Shelley! The location is definitely prime, as we are in the heart of South Beach! Our staff all work hard to make sure that everyone is having a memorable time! I will... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Celebrated my bday here with my BFF!! The hotel was amazing! Clean, upbeat and there's a bar in the lobby. Great staff, everyone is good looking! Nelson was awesome! So nice, he greeted us with a gorgeous smile! Gwen was so helpful as well! She showed us this diner/restaurant close by. Food was delish! Location was perfect. Close to everything.... More

Was this review helpful? Yes 1
SBG_GuestRelations, Guest Relations Manager at Hotel Shelley, responded to this review

HAPPY BELATED 26TH BIRTHDAY Chrissy822!!! Thank you for this absolutely beautiful review! We appreciate that you have chosen to stay with us, for such a special occasion. Thank you as well for your kind words regarding our superstars Nelson and Gwen! You said it best - they are truly the epitome of good service and spirit and we are beyond... More

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

A groups of you stayed here for Labor Day weekends and we loved it. We were in walking distance to the beach and all the restaurants. The customer service we received from Gwen and Oliver was great. The best perk of all is the free happy hour from 7-8pm. I would have no problems staying here again.

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SBG_GuestRelations, Guest Relations Manager at Hotel Shelley, responded to this review

Happy Friday Kaister26, We are delighted to read your wonderful review! We are located within walking distance to a lot of things here on South Beach- bars, restaurants, clubs, shops, beach, etc. I am glad that you were given fantastic service from Gwen and Oliver! We would love to host your next visit to Miami! Katrine More

San Pablo, California
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel is very chic, luxurious, and excellent...Just a few steps from the beach, restaurant and near places to enjoy the nightlife. This hotel I would recommend for couples, groups, and individuals who want style packed into a tiny place with its beautifully styled decor. Although I stayed there in 2012, I always think of my next trip to Miami... More

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SBG_GuestRelations, Guest Relations Manager at Hotel Shelley, responded to this review

Hello there peapod764, There is nothing that we love to read more then wonderful 5 star feedback! We are delighted to know that you had such a great time here with us! We are located in the heart of South Beach, just blocks from all the action. We look forward in hosting your next visit to Miami! Katrine More

1 review
5 of 5 stars Reviewed 2 weeks ago

Great Hotel. Great location, one street away from the beach, and is in the center of everything. GWEN was AWESOME anything I needed she took care of it. Hookah and Happy Hour was a major plus. The only problem I had was that the hotel room was too small

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SBG_GuestRelations, Guest Relations Manager at Hotel Shelley, responded to this review

Hello michaella w, There is nothing that we love to read more then lovely 5 star feedback! We are delighted to know that you had such a great time! I will make sure that Gwen is aware of your lovely praise! We hope to have you stay with us again in the near future! Katrine More

2 reviews
5 of 5 stars Reviewed 2 weeks ago

Gwen at the front desk was very courteous and so easy to talk to. She made sure we were taken care of. The happy hour and the bartenders were awesome! If I had one "negative" thing to say it would be that the room was small. But the decor was pretty neat.

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

So went to Miami beach for my BFF BDAY ! The staff were great very proffesonal Nelson and the gentleman behind the desk were sweet and nice to look at both women were so nice especially Gwen !!!! I will be back !!!!

Was this review helpful? Yes 1
SBG_GuestRelations, Guest Relations Manager at Hotel Shelley, responded to this review

Thank you for your recent visit to Hotel Shelley and for sharing your experience with us. We are delighted you enjoyed your stay, thanks in part to the excellent service you received from Nelson. Nelson is indeed a rock star and but one of many who are dedicated to providing an original guest experience in a friendly, attentive and gracious... More

New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 9, 2014

The hotel was a awesome experience, the second I walked into the lobby I was amazed. I came to Hotel Shelley with my family for a weekend, our rooms were small but cute. The staff was amazing and very attentive to all of our needs... a want to give a big thank you to the bartender Shirley, she was really... More

Was this review helpful? Yes 1
SBG_GuestRelations, Guest Relations Manager at Hotel Shelley, responded to this review

This review is fabulous, Nick A! We really appreciate you taking the time to write and highlight our attentive team as a high point of your stay – especially our wonderful Shirley. We are so fortunate to have team members like her who genuinely care about each and every guest. SO glad you felt the love! Thank you so much... More

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Additional Information about Hotel Shelley

Address: 844 Collins Avenue, Miami Beach, FL 33139
Location: United States > Florida > Miami Beach
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hotel Shelley 2.5*
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Also Known As:
Shelley Hotel Miami Beach
Shelley Miami Beach
Hotel Shellys

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