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Chesterfield Hotel

3.0 of 5 855 Collins Avenue, Miami Beach, FL 33139
#82 of 201 Hotels in Miami Beach
1,288 Reviews 3.5 of 5 stars
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Chesterfield Hotel
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1,288 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Chesterfield Hotel
See the most recent reviews
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My stay at the Chesterfield hotel was awesome. As soon as we walked in we were greeted with a smile and excellent customer service by Jorge. He upgraded us to a junior suite which was awesome. We got to our room and suite was clean, neat and had plenty of room. The bathroom was small but the room made up... More

Was this review helpful? Yes 4
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel, responded to this review

Good Evening Newly N!! HAPPY BELATED BIRTHDAY!!!!!!! We are so stoked to read that you had such a great time here at Chesterfield!! We work hard to make sure that each guest is given outstanding service! I see that is what you were given by Jorge and Luis! I will make sure to share your feedback with us! I am... More

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I patronized the Chesterfield Hotel from 8/25 to 8/29. It was some of the best service I have experienced while staying in south beach. Friendly staff..... Luv Ya Luis, and very very helpful. The security, the bell service, housekeepers and Bartenders were so open and friendly. The room was always clean and LOCATION LOCATION LOCATION!!!! Walk to the beach and... More

Was this review helpful? Yes 2
1 review
2 of 5 stars Reviewed 3 weeks ago

First off, this hotel took my security deposit and ran with it. The rooms look very nice but there's barely and space to move around comfortably. Me and my roommate key kept malfunctioning...long story short, great location but this hotel was a headache!!

Was this review helpful? Yes
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel, responded to this review

Hello there TAy J, Thank you for sharing your honest feedback with us, and all of our future guests! We are terribly sorry to read that you did not have a 5 star time with us! We do take a $100 hold for incidentals once you arrive. This hold is released as soon as you check out, so long as... More

Atlanta
Top Contributor
65 reviews 65 reviews
49 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is on Collins and 9th street, it has a free open bar from 7-8 pm, a free shuttle from the airport, complementary towers, VIP tickets to go clubbing, WIFI, for 15$ its ridiculous cheap! Staff is so friendly, the lounge is soo nice too... I came in with the priceline rate had it for one night, the guy... More

Was this review helpful? Yes 1
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel, responded to this review

Hello there esaldana, We would like to thank you for sharing your honest feedback with us, and all of our future guests! We are located in the heart of South Beach, just blocks away from all the action. We offer a load of great money saving amenities for all of our guests enjoyment. It seems like you were able to... More

Fredericton, New Brunswick, Canada
1 review
1 of 5 stars Reviewed 4 weeks ago

We stayed there for one night while laying over in Miami. The AC was broken and the staff refused to do anything for us, so we could not sleep for the whole night at all. It was 84F in the room. In addition to that, people were partying downstairs until 2am. If you are looking to have a good sleep... More

Was this review helpful? Yes
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel, responded to this review

Thank you for sharing your honest feedback with us, Senyu Z!! We are terribly sorry that your time spent with us was not a 5 star one! Unfortunately we were completely sold out the night you were experiencing issues with the A/C. We sent maintenance up to take a look, and they were not able to resolve the issue without... More

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

This hotel is located in the heart of South Beach with plenty of entertainment, restaurants and retail stores in the vicinity. From the front desk staff to the doorman everyone was extremely welcoming and helpful. The room was clean and comfortable. We couldn't have had a better experience during our stay. The airport shuttle pick-up was a short walk away... More

Was this review helpful? Yes
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel, responded to this review

What a fabulous review MIA4U!! Chesterfield Hotel is located in central South Beach, just blocks from all the hottest spots. We are delighted to know that you were able to experience the lovely service we provide, first hand. I will make sure to share your feedback to the mentioned staff. Our only complaint is that you didn't stay longer as... More

Chicago, Illinois
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Upon arrival, the front staff was very friendly. They immediately greeted us with smiles and even when our room wasn't ready, they were quick to take our bags and give us towels to get to the beach. The room was clean and well decorated. The decor was modern and fun, but a little romantic at the same time. I loved... More

Was this review helpful? Yes
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel, responded to this review

Hello there annamarierose10, Thank you for sharing your honest feedback with us, regarding your recent stay! All of our team go out of their way to make sure that everyone is having a splendid time. We are delighted to know tha t you enjoyed your room and the decor that we have used. I will definitely make sure to share... More

Houston, Texas
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 14, 2014

I booked here through Hotels.com for a 12 hour layover at MIA, on my way to St. Lucia. I was told that they had a hotel shuttle both on the website and by phone. When I arrived and called I was told they didn't have a driver. I took a taxi in the rain at a cost of $40.00. When... More

Was this review helpful? Yes 1
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel, responded to this review

Hello Eric E, Thank you for sharing your honest feedback with us, and all of our future guests. We apologize that your time spent with us was not a 5 star one! When we have mechanical issues with the shuttle, we do the best that we can to work around them. Our electric car assists our guests with transferring them... More

Pittsburgh, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 13, 2014

Nelson was very helpful and friendly! Great hospitality! He came right to our service with holding our luggage as we were checking out. He set up a car service to take us to the hotel, and it arrived early! Definitely went above and beyond for us. He deserves a raise :)

Was this review helpful? Yes 1
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel, responded to this review

Good Afternoon Kerry C!! You are so lovely to write such a wonderful review regarding Nelson! He is such a great asset to our team! I will definitely make sure that he is aware of your kind praise! We hope to have you stay with us again! Katrine More

New Jersey
1 review
5 of 5 stars Reviewed August 10, 2014

What a welcoming experience staying at the chesterfield on 8th and Collins this weekend. The rooms was nice and the staff was friendly and courteous .I would definitely recommend the chesterfield bar , been there many times b4 for there amazing sushi. There seafood is so fresh, in fact everything that Friends , family & me have eaten there as... More

Was this review helpful? Yes
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel, responded to this review

What a lovely review, susan f! Thank you so much for the wonderful sentiments. I am beyond thrilled to hear that you and yours had an enjoyable time with us and that our staff, food, location and overall service were all positives of your visit! Our team all work hard to make sure that everyone is having a splendid time!... More

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Additional Information about Chesterfield Hotel

Address: 855 Collins Avenue, Miami Beach, FL 33139
Location: United States > Florida > Miami Beach
Price Range (Based on Average Rates): $
Hotel Class:3 star — Chesterfield Hotel 3*
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Also Known As:
Chesterfield Hotel Miami Beach
Chesterfield Miami Beach

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