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Chesterfield Hotel

3.0 of 5 855 Collins Avenue, Miami Beach, FL 33139
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Chesterfield Hotel
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Chesterfield Hotel
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1,463 reviews from our community

Traveler rating
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    390
    197
    131
    246
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380
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

We reserved family room for 4 persons . The photos showing a very big room but the room we got is good enough only for 1 person or max 2 persons. We had to make schedule for sleaping among our family. As the room couldn't accommodate all of us. The management is not supportive and do not help in any... More 

Was this review helpful? Yes 2
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel, responded to this review

Good Evening hossam999999, Your feedback means the world to us, and we thank you for sharing it! Our team all work hard to make sure that everyone is having a great time! I am terribly sorry that is not what you experienced! I apologize about the issue you had with our team. I will make sure to bring this up... More 

Miami
1 review
4 of 5 stars Reviewed 1 week ago via mobile

Second time to stay here, nice rooms and great location. Highly recommend to at least upgrade to junior suite on the right, outside area. Wifi in rooms is snotty but good in Lobby. Always a lot of stuff going on and great happy hour 7-8. Bartenders are attentive and attractive, especially Sandre!

Was this review helpful? Yes 1
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel, responded to this review

Hello there Mitch M, Thank you for sharing your feedback with us, and all of our future guests! We are delighted to know that you enjoyed the cocktail hour,and that you were given great service by Sandre!!! We hope that you would come back and stay with us again in the future! Katrine More 

Stockholm, Sweden
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

After a cruise With ncl we booked the chesterfield hotel trough booking Including different type av taxes the price Went up to at least 200 dollars more. Staff is friendly but a bit too unorganized.The room was ground floor and next to a bar who had music from the morning till 2 at night. Impossible to sleep and to relax... More 

Was this review helpful? Yes 1
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel, responded to this review

Good Evening Jordanbe, We value all of our guests feedback, and thank you for sharing yours with us! Our team all work hard to make sure that everyone is well taken care of and having a great time! I am terribly sorry that is not what you experienced! I will make sure to share this with our team in the... More 

Algeria
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 1 week ago

Yes it has good location but no more than this. Very poor management. For this price better go to chain that has someone you can refer to or to escalate. I was asked to move my room after one night while my stay was for 3 nights cause they gave me a wrong room in check in. A bigger room... More 

Was this review helpful? Yes 1
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel, responded to this review

Good Evening Donny1986, We appreciate the time you took to share your feedback with us, and all of our future guests! We are located in the heart of SoBe, just blocks from all the action. Our bellmen are always here to assist our guests with their lifting and carrying needs. We would never ever make our guests move their own... More 

Los Angeles, California
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 of 5 stars Reviewed 1 week ago

Didn't book this hotel until we arrived in Miami so we were freaking out. It was a really good hotel rate so we jumped! The hotel staff was cool and let us check in a little early, but we got there at like 7am so we were stuck for a while but it was fine, it literally a block away... More 

Was this review helpful? Yes
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel, responded to this review

marisolisucla, you are a dream! Thank you so much for this amazing review! I am so glad to read that you enjoyed all aspects of your stay with us and can’t wait for the opportunity to do it all again. We truly appreciate the insanely kind words and hope to see you and yours back here soon! Katrine More 

Bs. As., Argentina
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

I arrived a couple of hours before the check in, and because of the wait (which was not the hotel fault) I received a free upgrade to a better room! Nice way to start my holidays! The room was very nice, the staff was very friendly, specially Lizette, Gilliams, Nelson and Paula the bartender. The hotel is situated in the... More 

Was this review helpful? Yes 1
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel, responded to this review

Lucky day Laura_Argentina_29! Doesn't always happen with the upgrade but so glad you enjoyed it and that it made a memorable impact for you! I will make sure that the mentioned staff are aware of your kind praise! We look forward to continuing that tradition of excellence on your next stay! Katrine More 

New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel and was very satisfied with the service. The front desk staff were very friendly, professional and helpful. Our room was clean and comfortable, great happy hour each night, fabulous location very close to the beach restaurants and the airport transportation a good amenity. We would definitely stay at this hotel again. Tavaris thanks for being... More 

Was this review helpful? Yes 1
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel, responded to this review

Happy Friday Caron_Karen_10, We would like to thank you for sharing your feedback with us, and all of our future guests! It sounds like you had a fabulous time with us! Our team is fantastic and I am glad that you were able to experience that! I will make sure that Tavaris, Lizette and Shirley are aware of your fabulous... More 

Avon, Colorado, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

We booked the Chesterfield for our return from a cruise. It was too early to check in, so Lizette told us we could leave our luggage & check with her a few hours later. We did that & she upgraded our room at no charge! It was huge! Really nice comfortable bed, Jacuzzi tub & mini fridge. Only a block... More 

Was this review helpful? Yes
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel, responded to this review

Lucky day Katherine K! Doesn't always happen with the upgrade but so glad you enjoyed it and that it made a memorable impact for you! We look forward to continuing that tradition of excellence on your next stay! Katrine More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Everybody was so hospitable I felt like I was at home the food was good the location was even better the down side their was no pool I would definitely stay here again just bc everyone was so friendly

Was this review helpful? Yes
SBG_GuestRelations, Director of Sales at Chesterfield Hotel, responded to this review

Wow! What an outstanding review, nereida a! We are so glad you had such a great visit and can’t wait to do it all again. See you soon! Katrine More 

Boston, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The combination of price, location, and complimentary shuttle from the airport can not be beat. Lizette stole the show on providing excellent customer service; we felt like we had a home away from home.

Was this review helpful? Yes 1
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Additional Information about Chesterfield Hotel

Address: 855 Collins Avenue, Miami Beach, FL 33139
Location: United States > Florida > Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Chesterfield Hotel 3*
Number of rooms: 50
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Also Known As:
Chesterfield Hotel Miami Beach
Chesterfield Miami Beach
Hotel Style:
#34 Spa Hotel in Miami Beach

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