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Chesterfield Hotel

855 Collins Avenue, Miami Beach, FL 33139
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Chesterfield Hotel
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Chesterfield Hotel
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1,556 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Maidstone, United Kingdom
1 review
5 of 5 stars Reviewed today NEW

Manager was great.... Tavaris. Sorted our room problem out on arrival. Room is great, good vibe and overall a great hotel. Room is nice and modern, always cleaned, its nice and central to the action! Shirley and Maria are THE ONES! Thank you. Would 100% come back

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

I have great time in this hotel the service is amazing. The staff was really nice and welcoming specially Mark ,Shirley, Maria, Joshua,Igor. I can't wait to come back soon:)))) happy hour was awesome;))))

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

I had a great time at the chesterfield. The staff was incredible I really enjoyed the company of Shirley Joshua Maria mark and Igor. Everyone was very welcoming and was a pleasure to deal with. I can't wait to come back and see everyone again and definitely come back to the chesterfield hotel. Had a blast. Thank you everyone for... More 

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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

I really enjoyed my stay here at the chesterfield. The staff was incredible Shirley was the best ever!!! The twins at the front desk lizette and Lisbeth were really helpful. Mark helped me and my friends out with some good advice. The bartender Joshua was great. Can't wait to be back here at the chesterfield. Loved it

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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Mark had excellent customer service, Shirley at the bar was terrific. Music was great so much fun. My Overall stay was wonderful, i would do it again. Thank you! ............. nelson is a great bellman

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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

First, the staff in this hotel is not nice at all. They don't even smile. Starting from the rude men at the Valet Parking who grumpily take your car keys, the Front Desk people absolutely never ever smiled at me. And who can blame them? The music on the lobby of the hotel is not loud, it is literally INSANELY... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Maria was Great!! She tended to our every need. As a result, we ate at the hotel for all meals. The staff was great! Customer service was awesome! The hotel environment was very relaxing. Chesterfield Hotel made my best friends birthday a great experience.

Was this review helpful? Yes 1
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel, responded to this review

Good Evening Tracey S, Thank you for the time you took to share your feedback with us, and all of our future guests! Maria is absolutely amazing and all of our guests seem to think as well! I will make sure that she is aware of your kind praise! We would love to welcome you back again soon! Katrine More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

The hotel is very nice and clean looks just like the pictures. Nelson the bellman was so sweet, very helpful, he took care of my bags soon as I walked in the door. The front desk was very professional and respectful. I would definitely recommend coming back to this hotel.

Was this review helpful? Yes 1
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel, responded to this review

You like us! You really like us! Kourtney11, thank you for making our day with your spectacular 5 star review. We adore having the chance to take care of new visitors like you and can’t wait to do it again! Please email me directly, and let me know when you are set to return. I would love to take care... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

I stayed at Chesterfield , service was impeccable and I really enjoyed all the amenities that came with the hotel. The bellman , Nelson was very helpful and professional. When we first arrived , we came earlier than check in and instead having to worry about our bags , Nelson secured and locked our bags to ensure safety and that... More 

Was this review helpful? Yes 1
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel, responded to this review

This review is fabulous, Bredvia! We really appreciate your taking the time to write and highlight our attentive team as a high point of your stay – especially our wonderful Nelson. We are so fortunate to have team members like him who genuinely care about each and every guest. SO glad you felt the love! Thank you so much and... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

The staff was great. Shirley, Joshua, Maria, Nelson and David were awesome. Had a great time here. GREAT COSTOMER SERVICE AND THE STAFF WAS VERY INFORMATIVE. I would definitely come back again. The room was nice.

Was this review helpful? Yes 1
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel, responded to this review

loveme54, this is one of my favorite reviews ever! Thank you so much for the five stars and the fantastic shout outs for Shirley, Joshua, Maria, Nelson, and David! You are absolutely right – they know everything there is to know about South Beach and will show you a Kanye-good time. Please let us know when you will be back... More 

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