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Shelborne South Beach, Wyndham Affiliate

4.0 of 5 Hotel   |   1801 Collins Ave, Miami Beach, FL 33139 (City Center)
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Ranked #155 of 200 Hotels in Miami Beach
A recent review
4 of 5 stars Reviewed January 22, 2012
JessicaNolan Voctoria, Australia
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469 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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There are newer reviews for Shelborne South Beach, Wyndham Affiliate
See the most recent reviews
Playa Hermosa, Costa Rica
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 22, 2012 via mobile

I didn't read the reviews before I booked. I booked based on location and their website which is completely misleading. There were no renovated rooms available after we checked in. We couldn't upgrade.room was horrible. Staff at restaurant in state of confusion. Must be continued turn over. Thumbs down on the experience!!

Was this review helpful? Yes 4
Samantha R, Guest Relations Manager at Shelborne South Beach, Wyndham Affiliate, responded to this review

I am surprised with your review regarding our restaurant and staff! We have been receiving excellent feedback regarding this aspect of our hotel, however I will not discredit you and bring this to the attention of the management at the restaurant. We are almost complete with our renovations, with the last part being the rooms. I hope you enjoyed the... More

Voctoria, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 22, 2012

My fiancee and I stayed at Shelborne last week. From the front door on we had a great time. We were greeted with great professionalism. Giancarlo was very detailed explaining resort fee of $25 and everything that was included in it. Karla was extremely professional and helpful and were checked in a small room as it is to expect in... More

Was this review helpful? Yes 1
Samantha R, Guest Relations Manager at Shelborne South Beach, Wyndham Affiliate, responded to this review

So nice to hear that you had a wonderful stay at the Shelborne South Beach! As I can see, you took our advise with breakfast and vesper and enjoying the day at our beautiful new pool and lucy's. We are excited to have you return in the near future and look forward to serving you with the quality service that... More

Miami, Florida
Contributor
20 reviews 20 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 22, 2012

we stay for three nights, at the Shelborne, valet parking $ 35.00 per day, there is a mandatory $25,00 daily for continental breakfast, and one drink at happy hour (6-7 pm daily) hotel has a nice atmosphere, great pool, location, and big beach area, rooms are ok, building is old, but it's art deco style, if you want to go... More

Was this review helpful? Yes
Samantha R, Guest Relations Manager at Shelborne South Beach, Wyndham Affiliate, responded to this review

Thank you for the positive feedback regarding the new property of the Shelborne South Beach. We have been working on an exciting renovation and we are just about nearing the completion of this long process. I hope that you took advantage of the happy hour and the rest of the dining outlets. Perhaps you will stop by soon for our... More

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 22, 2012

The hotel was recently renovated, haven't quite finished yet. They are on the right track, but need to step up the rooms a bit, perhaps some sound insulation. But the best part was the amazing restaurants in the hotel, my fav being Vesper... outstanding. Eating at the Vesper made up for any short comings of the hotel.

Was this review helpful? Yes
Samantha R, Guest Relations Manager at Shelborne South Beach, Wyndham Affiliate, responded to this review

I apologize for any inconvenience that you may have experienced during your stay that was a result of our renovations to our property. We are working hard to efficiently complete this process so that everyone can enjoy the wonder Shelborne South Beach! It thrills me to hear that you loved Vesper American Brasserie! During your next stay I encourage you... More

Mexico City, Mexico
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed January 21, 2012

I just came back from a stay at the Shelborne hotel, I was there for two days with my 19 year old daughter and her friends, and our conclusion was that we would never choose that hotel again. The location is great and the pool beautiful, but everything else was disappointing, specially the service (except for the bell boys, who... More

Was this review helpful? Yes 4
Samantha R, Guest Relations Manager at Shelborne South Beach, Wyndham Affiliate, responded to this review

I apologize if there may have been an inconvenience during your stay with us at the Shelborne South Beach. While I am pleased to hear your high regards of the hotel remodel and the pool, we are never satisfied when our guests are unhappy. To clarify, we have limited room service hours as the restaurants are still very new. I... More

Lebanon, New Jersey
1 review
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed January 19, 2012

I came to visit Miami for a vacation and me and my sister decided to rent a room in South Beach for the night, Saturday January 14-15. My cousin who had stayed their previously told me horror stories about how filthy this hotel was, but I tried to keep a positive outlook. We went out to eat at the Cantina... More

Was this review helpful? Yes 11
Samantha R, Guest Relations Manager at Shelborne South Beach, Wyndham Affiliate, responded to this review

I am surprised to hear about this inconvenience that you experienced while staying at the hotel! I would like to personally make this up to you offer you my apologies! Please email shelborneguest@meninhotels.com with your name and phone number and we will call you directly to address this issue. I assure you this is not how my hotel operates regularly... More

Philadelphia, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 17, 2012

I stayed at the Shelborne this past weekend and let me say, this will be my first choice of hotels

Was this review helpful? Yes 1
Samantha R, Guest Relations Manager at Shelborne South Beach, Wyndham Affiliate, responded to this review

Thank you Joshua for putting the Shelborne South Beach at the top of your list for hotels to stay at when you come to Miami Beach! I hope that you enjoyed our dining outlets as well as the Lounge during your stay, as we have received high regards on our restaurants. Im glad that you had the perfect south florida... More

Rio de Janeiro, RJ
1 review
5 of 5 stars Reviewed January 17, 2012

Shelborne is amazing! Plusses: location, pool, Concierge (Nathaly & Peter), renovated room, we never had to leave the hotel, everything is right there, including the parties! A surprising Mexican cantina just past the pool but before the sand, cheap, easy and delicious. Tanaka Sushi is the best of my entire life... no joke! Vesper was stunning, American cuisine and packed... More

Was this review helpful? Yes
Samantha R, Guest Relations Manager at Shelborne South Beach, Wyndham Affiliate, responded to this review

I am so pleased that you enjoyed your stay at the Shelborne South Beach, and even more thrilled to see that you took full advantage of our dining outlets at the hotel! I will pass along your kind words regarding Nathaly and Peter to our concierge director, it is always nice to hear positive feedback regarding our staff. We look... More

Boca Raton, Florida
1 review
5 of 5 stars Reviewed January 16, 2012

Don't be swayed by all of these negative comments, this is the premiere up and coming hotel in S. Beach. The pool is sick! the location is fantastic and Vesper is the best food in town! No joke! I was there for one of the Friday night parties! great service, hot girls, what more could you want. Ill be back... More

Was this review helpful? Yes
Samantha R, Guest Relations Manager at Shelborne South Beach, Wyndham Affiliate, responded to this review

Happy to see that you enjoyed your time at the Shelborne. Even better that you took full advantage of our food and beverage outlets and attended our Friday Night Party! We look forward to having you back in the near future. If you loved our Friday Night party then you'll love our Tuesday night party as well! More

Longwood, Florida, United States
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed January 16, 2012

We just got back yesterday after a 2 night stay at the Shelborne. Would not recommend at all. The room was old, dingy and not redone at all. There was old furniture in the room, the cabinets above the refrigerator had doors missing, the walls were dirty, looked as though vomit was on the wall in one corner, the curtains... More

Was this review helpful? Yes 5
Samantha R, Guest Relations Manager at Shelborne South Beach, Wyndham Affiliate, responded to this review

I am sorry that you were not pleased with your room accommodations. We are still in the process of upgrading our standard rooms to the premiere suites. I do hope that you took full advantage of our amazing food and beverage outlets as well as the beautiful new pool deck facilities. Please email shelborneguest@meninhotels.com and so can return to stay... More

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Additional Information about Shelborne South Beach, Wyndham Affiliate

Address: 1801 Collins Ave, Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach > City Center
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Shelborne South Beach, Wyndham Affiliate 4*
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Also Known As:
Shelborne South Beach Hotel Miami Beach
Shelborne Beach Hotel
Shelborne Beach Miami
Hotel Miami Shelbourne

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