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Shelborne Wyndham Grand South Beach

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1801 Collins Ave, Miami Beach, FL 33139
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Shelborne Wyndham Grand South Beach
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381 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Shelborne Wyndham Grand South Beach
See the most recent reviews
Medellin, Colombia
1 review
5 of 5 stars Reviewed October 27, 2014

Celebrated my birthday at the Shelborne and cant wait to come back. From the moment we arrived it was just perfect. The front desk, bellman, concierge, were excellent. Luisa Anceriz and her team made the stay just right! Every time we walked by the reminded me of my birthday. We had a great time and I recommend this to anyone... More 

Was this review helpful? Yes
Nils S, General Manager at Shelborne Wyndham Grand South Beach, responded to this review

Dear Jessica G, Thank you for choosing to celebrate your birthday with us here at the Shelborne Wyndham Grand! I am so happy that our team was able to make this day perfect for you and your friends. We will be looking forward to your next visit! Best Regards, Nils Stolzlechner More 

Brasilia, DF
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 27, 2014

Decided to visit South Beach and stayed at the Shelborne. Best hotel on the beach for the price. Beautifully renovated, great service, and Morimoto was excellent! Was greeted by the Guest Service Manager Luisa who made us feel special. The whole front office team was friendly and attentive. Can't wait to go back. A must see!

Was this review helpful? Yes 2
Nils S, General Manager at Shelborne Wyndham Grand South Beach, responded to this review

Dear Claudia G, Thank you for choosing to stay with us during your visit to South Beach!I am so glad that Luisa and the rest of the guest services team made you feel special while you were here. Our goal here at the Shelborne Wyndham grand is to always have our staff be friendly and courteous, so I am happy... More 

1 review
5 of 5 stars Reviewed October 27, 2014

Stayed at the Shelborne this weekend, hotel is newly renovated, service is excellent. Pool is amazing and can't wait to return. I've never felt special with the type of service they provided. The staff provides the best service and goes above and beyond to make sure all my meets were met. Luisa Thank you for making us be apart of... More 

Was this review helpful? Yes
Nils S, General Manager at Shelborne Wyndham Grand South Beach, responded to this review

I am so thrilled that our staff here at the Shelborne Wyndham Grand were able to make you feel so special and like part of the family. I will be sure to share your comments with our Front Office team and I hope you visit us again soon! Best Regards, Nils Stolzlechner More 

Key Biscayne, Florida
2 reviews
5 of 5 stars Reviewed October 27, 2014

I was really so so pleased with my 3 day visit to the newly renovated Shelborne. From the moment you enter the lobby and are greeted by a staff who sincerely welcomes you, you know that this is not just a quick fix. The lobby is sophisticated yet very cool and relaxing without trying to be another SoBe hotel/club. Rooms... More 

Was this review helpful? Yes
Nils S, General Manager at Shelborne Wyndham Grand South Beach, responded to this review

Dear Sheldon L, I sincerely appreciate you taking the time to leave your feedback regarding your stay here at the Shelborne Wyndham Grand. It pleases me to know that our staff is providing the 5 star service we are striving for and I will be sure to share your comments with them. Thank you for choosing to stay with us... More 

1 review
5 of 5 stars Reviewed October 27, 2014

Great customer service . i was received by the Guest Services Manager Luisa Anceriz , she made my stay memorable. Great amenities , amazing pool and great staff . I will recommend this hotel to family and friends

Was this review helpful? Yes
Nils S, General Manager at Shelborne Wyndham Grand South Beach, responded to this review

I am very pleased to hear that our staff here at the Shelborne Wyndham Grand were able to make your stay memorable. I will be sure to share your comments with Luisa and the rest of her team. I hope you come back again soon! Best Regards, Nils Stolzlechner More 

New Fairfield , Ct.
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed October 26, 2014

Previously I stayed at the Ritz Carlton a block away and decided to try the Shelborne because it has been completely renovated. A little smaller than the Ritz the Shelborne has the same quality feeling. It is located directly on the beach in the heart of south beach. I especially liked the Morimoto Sushi restaurant. I would definitely come back.

Was this review helpful? Yes 1
Nils S, General Manager at Shelborne Wyndham Grand South Beach, responded to this review

Thank you so much for sharing your experience with us. I am happy to hear you enjoyed your stay with us and I look forward to you visiting us again soon! Best Regards, Nils Stolzlechner More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed October 25, 2014

This was by far the best hotel for the money in South Beach. Perfectly located and the rooms are very clean and modern. The restaurant was worth every penny. The pool nicely maintained and the beach service was impeccable. Most importantly customer service was awesome and they were down to earth and friendly. Lastly, the renovation kept the art deco... More 

Was this review helpful? Yes
Nils S, General Manager at Shelborne Wyndham Grand South Beach, responded to this review

Dear Valarie V, Thank you for choosing to stay with us on your first visit to South Beach! I am so happy to hear that you enjoyed our renovations and the modern, chic revival that we brought to the iconic Shelborne. I will sure to share your comments with our staff about the awesome service they provided you and I... More 

Wellington, Florida
1 review
5 of 5 stars Reviewed October 24, 2014

This was by far the best hotel for the money in South Beach. Perfectly located but ore importantly the rooms are very nice, roomy and modern... The restaurent and the pool were top notch and customer service was impeccable

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes
Nils S, General Manager at Shelborne Wyndham Grand South Beach, responded to this review

Dear Franck K, Thank you for taking the time to leave feedback for our property. We are thrilled that you had an awesome stay with us and that our service was impeccable. We hope to see you back soon! Thank you, Nils Stolzlechner General Manager More 

Gallatin, Tennessee
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 20, 2014

Great place to stay. Room was spotless, shower was extra nice and big. All staff was there for anything we needed and always gracious. Thanks to Peter (bellhop), Travis (in-room dining) and Robbie (beach crew). Shelborne is newly remodeled and location is great. Right on the beach and walking distance of great food and shopping. Can't wait to go back!

Was this review helpful? Yes
Nils S, General Manager at Shelborne Wyndham Grand South Beach, responded to this review

I am very pleased to hear that you enjoyed your stay at our newly renovated property. We strive to provide the best service in South Beach and I am glad our team was able to provide that to you. I appreciate you sharing your comments and we hope to have you back again soon! Best Regards, Nils Stolzlechner More 

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