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Shelborne Wyndham Grand South Beach

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1801 Collins Ave, Miami Beach, FL 33139
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1 room 1 guest
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Shelborne Wyndham Grand South Beach
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524 Reviews from our TripAdvisor Community

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Traveler rating
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    39
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    4
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
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There are newer reviews for Shelborne Wyndham Grand South Beach
See the most recent reviews
Boston, Massachusetts
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed February 16, 2015

I stayed at this hotel for over a week. Making this place my home for the week. The location is a few blocks away from everything. So be prepared to walk. Upon arrival the interior was pretty. The hotel its self it's okay. The food was okay. The housekeepers and their managers like to walk into your room random. So... More 

Was this review helpful? Yes
Nils S, General Manager at Shelborne Wyndham Grand South Beach, responded to this review

Thank you very much for your response. I apologize that we did not live up to your expectations during your visit. If you have time I would like to ask you some specific questions regarding your comments and look forward to hearing from you. More 

Atlanta, Georgia
2 reviews
3 of 5 stars Reviewed February 15, 2015

Too expensive for what you get. Staff was great, rooms look nice. Fitness center was on par with a Hampton Inn or Holiday Inn Express. Luckily there is great running on the beach; a great boardwalk, ran 11 miles with ease. Nearest real gym is 3 miles away and costs $37 per day to drop in. HVAC system made the... More 

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes
Nils S, General Manager at Shelborne Wyndham Grand South Beach, responded to this review

Dear johnfE8335VH, I am very sorry to hear about the challenges you encountered during your stay. We greatly appreciate your honest feedback and your detailed description of your stay will be shared with our Engineering department in order to address the issue you have brought to our attention. I would love the opportunity to speak to you regarding your experience... More 

Clifton, New Jersey
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 15, 2015

Came here on Friday for a romantic getaway and that's what we got and more! The staff is very friendly and ready to help. The hotel is awesome and has a level of sophistication but yet very relaxing. No night clubs here or wild parties, but yet close enough to all of that. We have stayed in all those party... More 

Was this review helpful? Yes
Nils S, General Manager at Shelborne Wyndham Grand South Beach, responded to this review

Dear Jerseyvinney, Thank you for choosing to spend such a special romantic weekend getaway with us at the Shelborne Wyndham Grand! We look forward to your return and thank you for the time you took to praise our team and review our newly renovated property. Best Regards, Nils Stolzlechner General Manager More 

Kingston-upon-Hull, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 11, 2015

Stayed with my husband on two occasions. The first stay was during January 2015 for two nights, immediately following our arrival from Heathrow into Miami International. Both valet and front desk staff were very helpful and friendly. Our room was clean and stylishly decorated, with good views of the ocean and beach. The hotel is within easy walking distance of... More 

Was this review helpful? Yes
Nils S, General Manager at Shelborne Wyndham Grand South Beach, responded to this review

Dear Beckyp849, I am thrilled to hear your enjoyed your time so much during your first visit and decided to visit us again so soon! We appreciate your loyalty and look forward to sharing your review with the team. Thank you, Nils Stolzlechner General Manager More 

Virginia Beach, Virginia, United States
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed February 10, 2015

My husband and I stayed at the Shelborne Wyndham in Siuth Beach for a last-minute getaway before our first child arrives. It was very well located (we wanted to be at an oceanfront property that was well suited for walking to Ocean Drive and Lincoln Road. We were greeted by an excellent front desk staff and valet staff who were... More 

Was this review helpful? Yes
Nils S, General Manager at Shelborne Wyndham Grand South Beach, responded to this review

Thank you for taking time to give us a review. I was informed of your experience by the F&B Director and am glad that he was able to meet up with you. Please accept my apology for the shortfalls you had experienced. We believe that most of them have been addressed and that our service levels are now where they... More 

2 reviews
5 of 5 stars Reviewed February 8, 2015

Beautifully renovated, with chic design and elegance that permeates throughout. From the very first impression of the hotel, the lobby (artwork, art books and furniture) to the beautiful, cosy rooms, the Library, Drawing room bar, Morimoto restaurant and a "sexy" vintage-chic pool area. Initially, planned on staying for a week, but this hotel quickly became our home for one more... More 

Was this review helpful? Yes
Nils S, General Manager at Shelborne Wyndham Grand South Beach, responded to this review

Dear JVDSB, What a nice and thoughtful review! We are delighted to hear you had a wonderful stay! Our goal here at the Shelborne Wyndham Grand is to provide the best customer service in South Beach and to create unforgettable memories for our guests and we are pleased to hear we accomplished this for you. Thank you so much for... More 

Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed February 7, 2015

Room was spacious and service was excellent. Pool is nice and big. Easy access to beach and Boardwalk. Plenty of on premise eating and drinking and a great location to start exploring from. Staff were all very friendly and helpful. I would definitely recommend and would stay here again.

Was this review helpful? Yes
Nils S, General Manager at Shelborne Wyndham Grand South Beach, responded to this review

Dear Jack S, It’s great to hear you were able to take advantage of our prime location on the ocean in the heart of South Beach and that you found our rooms spacious. Our team appreciates your kind feedback and is looking forward to welcoming you back in the soon! Best Regards, Nils Stolzlechner General Manager More 

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