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Shelborne Wyndham Grand South Beach

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1801 Collins Ave, Miami Beach, FL 33139
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Shelborne Wyndham Grand South Beach
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470 Reviews from our TripAdvisor Community

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Traveler rating
    317
    96
    35
    18
    4
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99
152
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65
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
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English first
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    (470)
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    (135)
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    (145)
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    (84)
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There are newer reviews for Shelborne Wyndham Grand South Beach
See the most recent reviews
London, United Kingdom
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed January 20, 2015

The hotel has been totally internally refurbished to a good standard. The rooms are a reasonable size with twin double beds with a modem shower room with twin sinks. - All perfectly acceptable with the basic facilities you would expect for a 4 star beech holiday hotel in a holiday resort. It is expensive for what it offers compared to... More 

Was this review helpful? Yes
Nils S, General Manager at Shelborne Wyndham Grand South Beach, responded to this review

Thank you for reviewing your recent stay with us! I am happy to hear you enjoyed your stay with us and hope to have you back again soon! Best Regards, Nils Stolzlechner More 

Düsseldorf
Level Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed January 18, 2015

Once you book a 5-star hotel, you expect to enjoy and be treated well. The hotel has nothing special, is boring, and the rooms are unacceptably small. So I hated it. Go for another place, if you choose a 5-star.

Was this review helpful? Yes 3
Nils S, General Manager at Shelborne Wyndham Grand South Beach, responded to this review

Dear Peter Thank you for your time and for your review. I am sorry to see that we did not meet your expectations. In reading your comments I understand that our hotel might not be a good fit for you but wanted to point out that we have established ourselves as one of the best service oriented hotels in Miami... More 

Orlando, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 16, 2015

If you are looking for a great hotel in Miami's South Beach, look no further! My husband and I had a great experience, the staff was warm and friendly. The front desk staff made us feel very welcome from check-in to check-out! The room, excellent - clean with a very comfortable bed. We will definitely be back for our next... More 

Was this review helpful? Yes 1
Nils S, General Manager at Shelborne Wyndham Grand South Beach, responded to this review

Dear Crissy P, Thank you for taking the time to review our property. I am so happy to hear that you and your husband had a great experience during your stay with us! I will be sure to share your comments with our front office staff and we look forward to your next visit! Best Regards, Nils Stolzlechner More 

Galveston, Texas
2 reviews
5 of 5 stars Reviewed January 16, 2015

I traveled with my family to Miami, stayed at this hotel and the place was really nice. I had stayed there before when it was just named The Shelborne years ago and they have really vamped up the place. The staff was friendly and very helpful and the amenities were plentiful. The room was comfortable and kept up well and... More 

Was this review helpful? Yes
Nils S, General Manager at Shelborne Wyndham Grand South Beach, responded to this review

Dear Jorge R, Thank you for your review! I am so glad you and your family enjoyed our recent renovations! I want to personally thank you for choosing to stay with us and I hope to have you back soon! Best Regards, Nils Stolzlechner More 

Miami, United States
1 review
5 of 5 stars Reviewed January 15, 2015

Being a Miamian myself I wanted to impress a few family members that had never been to Miami. To give them a true Miami feel I chose to stay at the Shelborne. From moment we arrived my family was in amazement with the location and the fact that the hotel is beach front just added more to the WOW factor!!!... More 

Was this review helpful? Yes
Nils S, General Manager at Shelborne Wyndham Grand South Beach, responded to this review

Dear Jorge M, Thank you so much for taking the time to review our property. I am so happy that you and your family enjoyed your stay with us and we were able to provide that "WOW factor". I will be sure to thank our staff for the great service and we look forward to having you stay with us... More 

West Covina, California
Level Contributor
4 reviews
5 of 5 stars Reviewed January 11, 2015

Our stay at the Shelborne was in October 2014. Bautiful hotel, great location. Everything was spotless. From the concierge Oscar Obando very helpful and accommodating as well the pool server Fabian and every body at the hotel. Amazing service. Rooms were beautiful and very clean as well as the bathrooms. Looking forward to stay again at the Shelborne. Will and... More 

Was this review helpful? Yes
Nils S, General Manager at Shelborne Wyndham Grand South Beach, responded to this review

Dear MaritafromPeru, Thank you so much for taking the time to review your stay with us. I am thrilled to hear that everything was spotless and the staff provided you with amazing service! I will be sure to share your feedback with the staff and we look forward to your next visit! Best Regards, Nils Stolzlechner More 

London, United Kingdom
Level Contributor
110 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed January 10, 2015

Our stay at the Shelborne was over Christmas so we booked in advance to try and get the best deal. For 3 nights it ended up costing over £1,000 for a small double with a bathroom the size of a wardrobe. Sadly the weather was rainy throughout our stay which meant the beach was 'closed' and the pool pretty miserable.... More 

Was this review helpful? Yes 2
Nils S, General Manager at Shelborne Wyndham Grand South Beach, responded to this review

Dear adw, Thank you for taking the time to share your review with us. I am sorry to hear that the weather during your stay was not the best. I do hope you can come back and visit us and take advantage of the beach and pool access. Best Regards, Nils Stolzlechner More 

1 review
5 of 5 stars Reviewed January 8, 2015

Beautiful hotel, great location to all attractions... Every employee was pleasant and accommodating... Door men, front desk, housekeeping...but especially the beach staff. Samantha and John had our lounges ready for us everyday, very personable. Enjoyed our stay for New Years!!

Was this review helpful? Yes
Nils S, General Manager at Shelborne Wyndham Grand South Beach, responded to this review

Dear Maliboo4u, Thank you so much for sharing your experience with us here at the Shelborne Wyndham Grand! It pleases me to hear that every staff member was pleasant and accommodating! I will be sure to commend them on a great job, especially Samantha and John! I want to personally thank you for choosing to celebrate New Years with us... More 

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