We stayed in one of the private condos in this hotel. The rooms are tiny, hallways are very very smelly, bathroom plumbing is old and shower water constantly changes from scalding hot to cold. Don't expect to get any sleep either, you will hear noises in the hallway, behind the walls (adult noises), and out on the street, where partiers...
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We are very sorry to read that you did not enjoy your visit to the Shelborne. The property is a Condo-Hotel and, unfortunately, you reserved a privately owned and operated unit in our landmark property. Private units do not have any special requirements and standards. The formal Hotel program is a professionally-managed, full-service Three Diamond Hotel with memberships in numerous...