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Metropole Apartments

635 Collins Avenue, Miami Beach, FL 33139
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Metropole Apartments
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Metropole Apartments
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502 reviews from our community

Traveler rating
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    79
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Metropole Apartments
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1 review
4 of 5 stars Reviewed January 30, 2013 via mobile

I was bit afraid ,to be honest,when I entered the property as I had read mixed reviews and the first thing I noticed was the small entrance. I was then greated by both rene and mr. marcos. The check in was swift and easy. The room modern and spacious and most importantly CLEAN. The perks are an excellent addition, unlimeted... More 

Was this review helpful? Yes
SBG_GuestRelations, Guest Relations Manager at Metropole Apartments, responded to this review

Hello Colorado223, Thank you for sharing your honest feedback with us and all of our future guests! They love to read what you have to say about your recent stay with us!! I am glad that you were given great service from the moment you walked in!! I see that you were content with your room and the cleanliness of... More 

Norfolk, Virginia
Contributor
13 reviews 13 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 25, 2013

My first trip to Miami I travel with two of my girlfriends. We searched the web for weeks looking for a great hotel that offered two rooms at a decent price. The hotel was seemingly perfect offering everything we wanted. We reserved the FREE shuttle from the airport we waited for 2 long hours it never arrived. I had call... More 

Was this review helpful? Yes 3
SBG_GuestRelations, Guest Relations Manager at Metropole Apartments, responded to this review

Hello SassiTraveler33, Thank you so much for your extensive review on Trip Advisor for all of our future guests to read! We are glad that you chose to share it with us! I apologize that you were not able to get in contact with the hotel. All of our contact information is on the internet for the public to see.... More 

Calgary, Canada
Contributor
13 reviews 13 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed January 22, 2013

Do not stay there!!! This hotel was 2-2.5 star rating not 4 star. I have stayed in many 4 star hotels, this one does not come even close. Very small front entry, hallways and elevator. All plumbing was very badly installed and falling apart, mouldy stains in the bathroom tile. The shower was leaking. Air conditioner is very noisy and... More 

Was this review helpful? Yes
SBG_GuestRelations, Guest Relations Manager at Metropole Apartments, responded to this review

Hello FairComments2day, Thank you for posting your feedback for all of our guests to read! I apologize that you found the hotel to be a 2 to 2.5 star hotel. We are indeed a 4 star boutique hotel. Everything in a boutique hotel is a bit smaller then in your average "normal" sized hotel. The $15 resort fee is for... More 

Washington, District of Columbia, United States
2 reviews
3 of 5 stars Reviewed January 22, 2013

Just checked out of the Metropole hotel on yesterday, 1/21. Marco was the front desk attendant that check us in, and to be the only person assisting guests at such a busy time of the day, he did a pretty decent job of trying to accommodate everyone in a timely manner. The room was clean and they even brought my... More 

Was this review helpful? Yes
SBG_GuestRelations, Guest Relations Manager at Metropole Apartments, responded to this review

Good Afternoon Angela J, Thank you so much for taking your time to post your feedback on Trip Advisor for all of our future guests read! I am glad to read that during our busy times that Marco was able to assist you in accommodating you in a timely manner! Even brought your girlfriend a bottle of wine as a... More 

Detroit, Michigan
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 16, 2013

We were skeptical about bringing our 4 year old to South Beach as it's more of an adult place. Being so close to everything means we could walk everywhere and once we were in the room, there was no noise and everything was sparking clean and modern, and what a bargain. We got lucky with this one!

Was this review helpful? Yes 1
SBG_GuestRelations, Guest Relations Manager at Metropole Apartments, responded to this review

Good Afternoon SandyLy0ns, Thank you so much for taking your time to post your wonderful feedback on Trip Advisor for all of our future guests to read! We are extremely glad that you were content with the location of our property! We are definitely within walking distance to everything- very convenient for our guests! We are also glad to know... More 

Miami
Contributor
17 reviews 17 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 29, 2012

Nice hotel with comfortable beds! The pool is pretty much the size of a large jacuzzi. Good location for the money you definitely cannot go wrong with this place. I did not have much interaction with the service being that my friends had already checked in upon my arrival but from what I've heard it was pretty descent.

Was this review helpful? Yes
SBG_GuestRelations, Guest Relations Manager at Metropole Apartments, responded to this review

Good Afternoon Chad, Thank you so much for taking your time to post your review on Trip Advisor for all of our future guests to read! We are so glad to read that you enjoyed your stay with us!!! Our location is great! We are in the middle of all of the action, yet far enough to get a great... More 

New York
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 13, 2012

This was my third time going to Miami and I wanted more of an apartment feel than hotel. We were planning to stay for 5 days so we wanted something comfortable and big. I'm a college student so I wanted to save money by staying at a place with kitchen, living room etc so you save money by cooking some... More 

Was this review helpful? Yes
SBG_GuestRelations, Guest Relations Manager at Metropole Apartments, responded to this review

Good Afternoon Traveltraveltravel32, Thank you so much for taking your time to post your wonderful feedback on Trip Advisor for all of our future guests to read! We are very glad that you chose to stay with us on your 3rd trip to Miami Beach! We definitely do offer that big, comfortable feel for those who want to really feel... More 

Cambridge, Massachusetts, United States
1 review
3 of 5 stars Reviewed December 11, 2012

The one thing missing was a bar. The pool was more of a splashy splash. The rooms were great, though I may have changed some of the design particulars (such as: shower running out of itself, as it were). Service was fine. Good location and price, close to pretty much everything. Other than that... Why not?

Was this review helpful? Yes
SBG_GuestRelations, Guest Relations Manager at Metropole Apartments, responded to this review

Good Morning Architextured, Your feedback is greatly appreciated! Our pool is a boutique hotel style pool just like our rooms. Our staff works hard to provide the best service and I am glad that you were given that! Our location is great. In the heart of SoBe but far enough for you to get a wonderful nights sleep! We hope... More 

Rome, Italy
Top Contributor
58 reviews 58 reviews
45 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed November 29, 2012

Location is just great , but the hotel is very badly run. Lobby service is a bit rude depending on the time of the day , they can be nice as they can be rude, not consistent. There was a very stinky smell on the corridors, elevator seems to be from 2 centuries ago and the cleanliness of the hotel... More 

Was this review helpful? Yes
SBG_GuestRelations, Guest Relations Manager at Metropole Apartments, responded to this review

Good Day Gian Carlos, Your honest feedback is greatly appreciated! I am very sorry to read that you did not find the hotel to be amazing. Was there anyone in particular of the lobby staff that you remember being rude and not consistent? I will definitely inform the housekeeping staff about the smell in the corridors. I am very happy... More 

Washington DC, District of Columbia
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed November 18, 2012

I have stayed at over 10 hotels in Miami and South Beach area. This hotel is by far the worst. The management is shady and the business practices are questionable at best (even by South Beach standards.) Pros: - The hotel reception staff is great. All of them are nice, welcoming, and courteous. This is impressive for South Beach and... More 

Was this review helpful? Yes 2
SBG_GuestRelations, Guest Relations Manager at Metropole Apartments, responded to this review

Good Afternoon, Thank you so much for taking your time to post your honest feedback for all of our future guests to read! I am very sorry that this hotel did not fit your standards! I am very glad to read that the service was great- welcoming and curteous! Also very glad to see that the room size was great... More 

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