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Hotel class 4.0 of 5
635 Collins Avenue, Miami Beach, FL 33139
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Reviews you can trust

60% Recommend
3.0 of 5 stars 90 reviews
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All (90)
[ Date ] [ Rating ]
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4 of 5 stars
papichuloOrlando   1 contribution
orlando
Oct 31, 2009 | Trip type: Friends getaway

I just came back with from my stay at the metropole...i must say the hotel is nice. the courtyard with the small jacuzzi is inviting... the lady that works in the afternoon is very helpful.. we had a 2 bedroom , and was just like the pictures, nice 42 tv, comfortable beds and big living room... definitely need more lighting... more

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4 of 5 stars
hardworkerHardworker   1 contribution
hardworker
Oct 31, 2009 | Trip type: Business

Have to say that the metropole hotel is a very nice property. Not a 4 star exactly, the pool is more like a jacuzzi, there is no restaurant in the property and no bar. The lobby is pretty small, the only nice thing is the courtyard. However, the rooms are great, big tv's, nice kitchen area and very clean. Bathroom... more

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1 of 5 stars
drvizago   1 contribution
toronto
Oct 29, 2009 | Trip type: Couples

It is definitely not a 4-star. Service was horrible. Valet is hopeless, every time we had to wait for over 30 minutes to get our car. Once we called 20 minutes in advance and still when we got downstairs, we had to wait for another half an hour. Only one of the conceirges was good and very hospitable, others were... more

Management response from
managerMiami, General Manager

Dear drvizago, Thank you for taking the time to post your valuable feedback. Customer reviews are our most valuable tool for improvement and we take each and every review very seriously. We do outsource our valet service and your comments will definitely help us re-evaluate our choice of company. It seems that the discrepancy regarding your form of payment was...

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1 of 5 stars
vegajj67   1 contribution
Fort lauderdale
Oct 29, 2009 | Trip type: Friends getaway
0/1 found this review helpful

I'm born and raised in south beach so I know what to expect and for $99 dollars nightly, not a bad hotel. Beautifully appointed yet tiny lobby with a courtyard with a small sunken jacuzzi. However right by the elevators there's a curtain that hides a construction work area that the receptionist says has been there for months and can... more

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4 of 5 stars
Jungleboy77   1 contribution
hawaii
Oct 27, 2009 | Trip type: Friends getaway

I just got back from staying at metropole , i have to say that at the beginning i was not impressed, the lobby is very small and since my room was not ready when i arrive i ask for a bathroom, there is none...?? can u believe it, no bathroom for guests at lobby - i said ok hope my... more

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3 of 5 stars
ItsmeDanielle   13 contributions
New York
Oct 24, 2009 | Trip type: Friends getaway

Just got back from my stay at the Metropole. I went to Miami with a girlfriend of mine for a few days of sun and relaxation. I got a great price on Hotwire of $59 per night, which included free transportation to and from the airport, and free happy hour every night from 7-8 at their sister hotel a few... more

Management response from
managerMiami, General Manager

Dear ItsmeDanielle, We are happy to hear that you enjoyed your stay and want to thank you for taking the time to write such a thorough review of the Metropole. We are committed to providing the best service and accommodations possible and having this kind of feedback from our guests is very helpful. We hope to see you again soon....

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5 of 5 stars
andreascec   2 contributions
italy
Oct 15, 2009 | Trip type: Business, Solo travel

The Metropol is a very luxurious hotel at very honest prices. The staff was very friendly and you are in the center of south beach. Next to the nicest shops and two minutes away from the sea... more

Management response from
managerMiami, General Manager

Dear Andreascec, Thank you for your review! We do take pride in offering great value and are happy to hear you feel you got your money's worth and enjoyed your stay. We look forward to having you stay with us again! Best Regards

WOW
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5 of 5 stars
asc16   1 contribution
nyc
Oct 13, 2009 | Trip type: Business

What an amazing hotel! I felt right at home but was amazed by the luxurious feel. Definitely recommend it. Plus, Karen the manager made us feel really welcome! more

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4 of 5 stars
bee1976Houston   1 contribution
houston
Sep 21, 2009 | Trip type: Friends getaway

I was afraid when i read some reviews but to be honest this hotel is great and staff is friendly and helpful.. The lobby is pretty small, they dont even have a bathroom for guest... but once you go into the rooms...they are nice, spacious and those big Tv are great... I did not have problem with rooms being too... more

Management response from
managerMiami, General Manager

Dear bee1976Houston, Thank you for your review.We look forward to your return! Warm Regards

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4 of 5 stars
livingL   1 contribution
austin, tx
Sep 17, 2009 | Trip type: Friends getaway

I stayed here back in June, and told my friend to check it out. She booked, then invited me at the last minute..with cheap airfare, I decided i was due for another trip to Miami. Got a great deal on the room, again, roomy, and great location. Actually got two queen sized beds this time(YAY!), stuff was clean, had a... more

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Metropole Apartments Also Known As

  • Metropole Apartments Miami Beach
  • Metropole Apartments Hotel Miami Beach
Address: 635 Collins Avenue, Miami Beach, FL 33139