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Z Ocean Hotel South Beach

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1437 Collins Avenue, Miami Beach, FL 33139
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Z Ocean Hotel South Beach
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1,335 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Z Ocean Hotel South Beach
See the most recent reviews
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

me and my gf stayed at this hotel during our last visit to Miami beach As I am used to staying in the large 5 star hotels I wasnt so sure about this stay We arrived and checked in as IHG platinum members we received a room upgrade as well as a welcome gift bag and 2 free drinks at... More 

Was this review helpful? Yes
ZFOM, Front Office Manager at Z Ocean Hotel South Beach, responded to this review

Good Afternoon Ashira K, Thank you for taking the time to write a review on the Z Ocean Hotel. We are happy to hear that we were able to upgrade you to a nice room. Most importantly, we are thrilled to hear that you found the service to be excellent. We hope to see you back at the Z when... More 

Boston
Senior Contributor
35 reviews 35 reviews
33 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed April 24, 2015

I'm not a big fan of IHG hotels because they usually don't recognize plat members at all, especially in the US. HOWEVER, this one is an exception. We got a bottle of wine, two free drink tickets, and an upgrade to a balcony-jacuzzi room! Nice accommodation too. Steps away from south beach, this is the hotel we want to stay... More 

Was this review helpful? Yes
ZFOM, Front Office Manager at Z Ocean Hotel South Beach, responded to this review

Good Afternoon BostonwalkerBoston, Thank you for taking the time to share your experience with us! We are thrilled to hear that you enjoyed your stay and that we were able to recognize your IHG Rewards Status! We hope to see you return in the near future for more great times! Warm Regards, Elen Terzis Front Office Manager More 

Fort Worth, Texas
1 review
4 of 5 stars Reviewed April 23, 2015

This was our first time staying at this hotel and I must say the hotel was great, extremely friendly and helpful staff. Had a problem at the front porch restaurant, our waiter was so rude I cnxd our entire order I wish I would have gotten his name. He seemed so impatient and was snapping his fingers at my son... More 

Was this review helpful? Yes
ZFOM, Front Office Manager at Z Ocean Hotel South Beach, responded to this review

Good Afternoon Stephanie E, Thank you for taking the time to share you wonderful experience with us! We are extremely thrilled to hear that you found the hotel to be awesome. We are saddened to hear about the experience with the restaurant server. Please be advised that we have already provided the information to the restaurant owners/managers for immediate follow... More 

Milwaukee, Wisconsin
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 21, 2015

Each room is a "suite"- small refrigerator, microwave, glass dishes and silverware. The room was spacious and decorated very modern. Each suite also has it's own balcony with table and chairs. The bed was comfy (and I am picky!). I requested a room not on the main street when booking, and again when checking in. They insisted it was very... More 

Was this review helpful? Yes 1
ZFOM, Front Office Manager at Z Ocean Hotel South Beach, responded to this review

Good Morning Angola, Thank you for taking the time to write such an amazing review for the Z Ocean! We are thrilled to hear that you enjoyed your stay with us. The rooms are quite amazing at 500 sq ft. We are happy to hear that you found the accommodations excellent! We hope to see you return in the near... More 

Boston, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 20, 2015

What a great getaway, I was lucky enough to check in early after catching a last minute flight from Boston at 5 AM and enjoy the Beach, Pool, Bar and the Front Porch Restaurant. I don't think things could have gone any better! Would recommend this Hotel to anyone looking for a great get-a-way to South Beach!!!! Thank you so... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
ZFOM, Front Office Manager at Z Ocean Hotel South Beach, responded to this review

Good Morning John D, Thank you for taking the time to share your experience at the Z Ocean Hotel. We are happy to hear that the stay for you was absolutely relaxing. We are thrilled that you enjoyed the rooms and service. Hopefully we see you for your next getaway! Warm Regards, Elen Terzis Front Office Manager More 

Rockford, Illinois
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 19, 2015

Whenever I go back to South Beach, Z Ocean will be first choice! They provide excellent service. My fiance and I were instantly welcomed entering the hotel. There was a small wait for our room, but we were offered complimentary champagne during our wait.The room had beautiful interior and we had a private balcony and hot tub. A worker came... More 

Was this review helpful? Yes 1
ZFOM, Front Office Manager at Z Ocean Hotel South Beach, responded to this review

Good Morning Cassie815, Thank you for sharing your experience with us on your past stay at the Z Ocean! We are thrilled to hear that your fiance and you found the Z to be a top choice! We can not wait to have you return for another great time! Warm Regards, Elen Terzis Front Office Manager More 

London, United Kingdom
Top Contributor
90 reviews 90 reviews
83 hotel reviews
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed April 18, 2015

It´s good a hotel. Definitely. No doubt. Well located, with some positive things, but also definitely not as perfect as mentioned in other reviews. Key first comment: good service is not having an army of people saying “good morning” or “how are you doing today” all the time, and permanently smiling if then they want cash for doing it. It´s... More 

Was this review helpful? Yes 2
ZFOM, Front Office Manager at Z Ocean Hotel South Beach, responded to this review

Good Morning Alvaro E, Thank you for taking the time to share your experience at the Z Ocean Hotel. We appreciate all your comments and feedback. We are happy to hear that you enjoyed the room and the rooftop terrace. We are saddened to hear that you encountered issues at the hotel. Please be assured that your comments are being... More 

2 reviews
5 of 5 stars Reviewed April 15, 2015 via mobile

Most rooms (I've stayed in 3) are generous in terms of space and have almost everything you may need. There are 2 flat screen TVs in every suite so you can enjoy your breakfast in bed while watching the news. Nespresso coffee machine is a great addition. You have all the necessary toiletries, two vanity units as well as plenty... More 

Was this review helpful? Yes
ZFOM, Front Office Manager at Z Ocean Hotel South Beach, responded to this review

Good Morning Katiq, Thank you for taking the time to share your experience at the Z Ocean Hotel. We are thrilled to hear that you enjoyed your stay with us! The 500sq ft rooms are quite amazing. We hope to see you return soon to the Z Ocean for another great time! Warm Regards, Elen Terzis Front Office Manager More 

Tampa, Florida
1 review
5 of 5 stars Reviewed April 14, 2015

splurged and get a room on the top floor for only about 80$ more per night. This includes your own private balcony rooftop area with jacuzzi which is filled and drained each time you use it. It was so worth it. We enjoyed the sunset each night in the jacuzzi in complete privacy and it was amazing. You can play... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
ZFOM, Front Office Manager at Z Ocean Hotel South Beach, responded to this review

Good Afternoon Geoff J, We are extremely thrilled to hear that everything was magnificent! Thank you for taking the time to write such an amazing review for the Z Ocean! We are glad you thought it was worth every penny. We hope to see you return in the near future for another great time! Warm Regards, Elen Terzis Front Office... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 11, 2015 via mobile

The location is just perfect. The staff are very helpful and the service is excellent. We got upgraded to the penthouse room which had the jacuzzi on the rooftop. We enjoyed the jacuzzi with a great view of sunset. I loved the shower and that there were two separate vanity areas. The bed was perfectly comfortable. I just wish there... More 

Was this review helpful? Yes
ZFOM, Front Office Manager at Z Ocean Hotel South Beach, responded to this review

Good Afternoon Sally A, We would like to thank you for taking the time to write such an amazing review for the Z Ocean. We are thrilled to hear that you enjoyed your upgraded room. We hope to see you return soon for another great stay. Warm Regards, Elen Terzis Front Office Manager More 

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Soliel Suite (14)
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