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Z Ocean Hotel South Beach

4.0 of 5 1437 Collins Avenue, Miami Beach, FL 33139
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Certificate of Excellence 2014
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Z Ocean Hotel South Beach
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Z Ocean Hotel South Beach
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1,148 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Pros + Fantastic location. Close to South Beach restaurants, + Beach club is 3 min walk from hotel. Beach club is great, and close to a starbucks for midday snacks. +Got free drink vouchers when I arrived (might be due to my Platinum status with IHG, might not be) Cons - Service. Housekeeping woke me up trying to provide turndown... More

Was this review helpful? Yes 1
ZFOM, Front Office Manager at Z Ocean Hotel South Beach, responded to this review

Good Morning Kay_from_NYC, Thank you for taking the time to review the Z Ocean Hotel. We are thrilled to hear you enjoyed the location, beach services and the welcome drink vouchers! We are saddened to hear that you experienced issues with housekeeping and the bellmen. Please be assured that you feedback and comments will be shared with the appropriate departments.... More

Brentwood, England, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Second stay in miami upgraded to z ocean hotel what an upgrade champagne on arrival very nice indeed penthouse room Bose sound system hot tub need I say more wife was blown away nice bottle of prosecco left in room to celebrate our 25th anniversary would definetly recommend to anyone a+++

Was this review helpful? Yes 1
ZFOM, Front Office Manager at Z Ocean Hotel South Beach, responded to this review

Good Morning Paul A, Thank you for taking the time to write such a lovely review for the Z Ocean! We are thrilled to hear that your wife was blown away with the rooftop room and the bottle of champagne. We hope to see you back in at the Z in the near future for more fun times! Warm Regards,... More

Myrtle Beach, South Carolina
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

The Penthouse Suite was the best overall place we ever stayed! From the large shower with rain shower head, comfortable bed to the roof top hot tub over looking the ocean. Can't wait to stay there again!

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ZFOM, Front Office Manager at Z Ocean Hotel South Beach, responded to this review

Good Morning Edward P, Thank you for taking the time to write such a lovely review for the Z Ocean Hotel. We hope you keep your word and return to the Z Ocean soon to enjoy the Penthouse suite again! Warm Regards, Elen Terzis Front Office Manager More

Bloomfield Hills, Michigan
2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

This hotel has the best customer service I have ever encountered! Stephanie and Robin at the front desk went out of their way to make sure we have the best time ever in South Beach! Everyone we encountered at this hotel was professional, friendly, and committed to making sure everything was perfect! Beautiful room, incredible pool, great location very close... More

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ZFOM, Front Office Manager at Z Ocean Hotel South Beach, responded to this review

Good Morning lauraburkh, Thank you for taking the time to write such a lovely review for the Z Ocean! Stephanie and Robin do rock and we will make sure to share with all of our staff. We are thrilled to hear you enjoyed the room but most importantly the service we are known to provide to all of our guests.... More

Fort Lauderdale
Top Contributor
87 reviews 87 reviews
18 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is the best hotel in South Beach, and I can't remember a better hotel stay ever. It's a beautiful boutique hotel. We had two rooms, each offering a unique and special experience. The poolside lanai room allowed us to step right out of the room and into the pool. The room offered private lounge chairs, and a table, with... More

Was this review helpful? Yes 1
ZFOM, Front Office Manager at Z Ocean Hotel South Beach, responded to this review

Good Morning IraBfromCSG, Thank you for taking the time to write such a wonderful review of the Z Ocean! We are thrilled to hear that you enjoyed your stay thoroughly from start to finish. The rooms are amazing but we are happier to hear that you appreciated the service. All of our colleagues strive to make a positive impression on... More

Fort Myers, Florida
Top Contributor
87 reviews 87 reviews
9 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Marvelous location, rooms superbly designed, first class appointments, responsive service, the list could go on. It is a wonderful physical facility. But then it stumbles, and badly. The clock radio display had the wrong month, year, day, and time. One TV couldn't bring volume up to a listenable level. Reservations for 3 meant the sleeper sofa would be needed...but no... More

Was this review helpful? Yes 1
ZFOM, Front Office Manager at Z Ocean Hotel South Beach, responded to this review

Good Morning, Thank you for taking the time to write a review on the Z Ocean! We appreciate all your comments and feedback and take them very seriously. We are thrilled to hear that you enjoyed the location and room. We are saddened to hear that you experienced issues with the room and service in rectifying those issues. Please be... More

1 review
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Whatever you need, ask Domingo! the world's best hotel factotum, he knows more than anyone else at The Z. BRAVO DOMINGO you are great!. As for the rest, the Hotel is fantastic, zero faults, but for the room maids that should be instructed to mop up balconies and floor more often. Top Class Receptionists absolutely! One last thing: if you... More

Was this review helpful? Yes 11
ZFOM, Front Office Manager at Z Ocean Hotel South Beach, responded to this review

Good Morning Moreno M, Thank you for taking the time to write a review on the Z Ocean! Domingo is indeed Fabulous! We are thrilled to hear you enjoyed Domingo and the top class receptionists. We take all comments and feedback seriously and please be assured that housekeeping will be informed about the balconies. Your feedback allows us to follow... More

Atlanta, Georgia
Contributor
14 reviews 14 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at the Z Ocean from September 19-21 and I have a great stay. I rented a rooftop ocean suite and I enjoyed the room. The view was good not great but I was not beachfront. It rain the whole weekend but that did not stop me from enjoying the hot tub on the rooftop. They can and extract... More

Was this review helpful? Yes
ZFOM, Front Office Manager at Z Ocean Hotel South Beach, responded to this review

Good Morning Cpalass, Thank you for taking the time to write such a lovely review for the Z Ocean! We are thrilled to hear that your wife is already planning a trip back for the Spring! The rooftop rooms are amazing. Thank you for being a loyal guest of the Z Ocean! Warm Regards, Elen Terzis Front Office Manager More

Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very nice hotel with entrance both on Ocean Dr and Collins. Friendly staff, nice pool, good breakfast, very comfortable rooms with solid wifi, nice bedding. Looks and feels crisp. Would recommend for business more than or couples as here is more romantic for same price nearby....

Was this review helpful? Yes 1
ZFOM, Front Office Manager at Z Ocean Hotel South Beach, responded to this review

Good Morning Fred G, Thank you for taking the time to write a review on the Z Ocean! We appreciate your comments! We are thrilled to hear you enjoyed the hotel,staff and restaurant. Here is to hoping you return in the future for business!! Warm Regards, Elen Terzis Front Office Manager More

Hertfordshire
Top Contributor
173 reviews 173 reviews
64 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed September 15, 2014 via mobile

We stayed in a penthouse suite and found the room to be extremely comfortable. It was nice to have a big rooftop terrace with sun loungers and a jacuzzi. Great idea to have electric sunshades too as the sun was ruthless. We had a distant view of the beach too. It was in a great location, just behind Ocean Drive... More

Was this review helpful? Yes 1
ZFOM, Front Office Manager at Z Ocean Hotel South Beach, responded to this review

Good Afternoon Callycam, We are thrilled to hear you enjoyed our "smart modern hotel in a great location. Thank you for taking the time to write such a wonderful review. We are happy you were able to enjoy the rooftop room which is our bestseller. We hope to see you in the future for another memorable stay. Warm Regards, Elen... More

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Additional Information about Z Ocean Hotel South Beach

Address: 1437 Collins Avenue, Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Z Ocean Hotel South Beach 4*
Number of rooms: 79
Reservation Options:
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Also Known As:
Crowne Plaza Miami Beach
Miami Beach Crowne Plaza
De Soleil South Beach
Vincci South Beach
Regent South Beach
Hotel Style
#3 Romantic Hotel in Miami Beach #4 Spa Hotel in Miami Beach #4 Family Hotel in Miami Beach #5 Luxury Hotel in Miami Beach #5 On the Beach Hotel in Miami Beach #9 Business Hotel in Miami Beach

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