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The Carillon Hotel & Spa

Certificate of Excellence
5.0 of 5
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6801 Collins Avenue, Miami Beach, FL 33141
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The Carillon Hotel & Spa
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Ranked #38 of 205 Hotels in Miami Beach
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Leah572 Silver Spring, Maryland
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59 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Silver Spring, Maryland
1 review
5 of 5 stars Reviewed 4 days ago NEW

This was my first visit to this hotel since the property was taken over by Carillon. I had been to the hotel twice when it was Canyon Ranch. I found this visit to be just as wonderful as my previous visits. The staff is exceptionally warm, friendly, kind, and helpful. I truly enjoyed the variety of exercise classes and lectures... More 

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2 reviews
3 of 5 stars Reviewed 5 days ago NEW

Property is a little tired and spa although nice really doesn't have much besides chirping bird sounds and one smallish jacussi. Staff is lovely but really needs an overhaul. Linens were great and food was average.

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Senior Contributor
39 reviews 39 reviews
20 hotel reviews
32 helpful votes 32 helpful votes
1 of 5 stars Reviewed 1 week ago

Since changing from Canyon Ranch to Carillon a few months ago, MANY horrible changes have been made at this resort. As a former resident and (now) sometimes guest at this resort, I can tell that the entire (once enjoyable) experience at this property has severely declined to the point where I feel the need to voice my opinion on TripAdvisor.... More 

Was this review helpful? Yes 2
Reviewer
4 reviews 4 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 3 weeks ago

My experience at the Carillon has been.....Terrible. I will concede that their spa and gym facilities are not bad, as are the rooms and views. However, the food in the restaurant and by the pool is so bad, so so bad, that I have genuinely wondered if I am on one of the hidden camera shows. I asked for a... More 

Was this review helpful? Yes 5
Falls Church, Virginia
1 review
5 of 5 stars Reviewed 3 weeks ago

The Carillon is a special place in Miami Beach. The Cabana Pool on a Saturday has the perfect balance of family fun & adult enjoyment. The bartender, Chavy made us some incredibly tasty Miami Vice frozen drinks! Julio also made sure that we weren't missing a thing as we dined on our fish tacos poolside & the pool attendant Ana... More 

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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

What a beautiful place to just "be." Spent my 40th here with my twin sister and was not disappointed. The accommodations (all suites) were perfect; a refresh each day with a real espresso machine and superb turn down service are just the tip of the iceberg. Our concierge, Jose, provided great recommendations on local places to eat and included a... More 

Was this review helpful? Yes 1
Miami Beach, Florida
Contributor
12 reviews 12 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I loved staying at this resort. Right on the ocean, the beach is georgeous. We could even order lunch by the sea. And the drinks when you get thirsty . The service is impecable and friendly. I took some Yoga and Zumba classes, the instructors were very professional . I would recommend this place to relax and rejuvenate . I... More 

Was this review helpful? Yes 4
TheCarillon, General Manager at The Carillon Hotel & Spa, responded to this review

Dear Roxycallen, Thank you for taking the time to write such a wonderful review. We are thrilled to hear that you loved your stay here at The Carillon Hotel & Spa Miami Beach. Our number one goal is to provide guests with the absolute best service. We are so happy you enjoyed the beach, the fitness classes (particularly Yoga and... More 

Pottstown, Pennsylvania
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 20, 2015

Tremendous 5 star property- amenities were fantastic (40 exercise classes/day - all types and levels, - thermal spas- all included with room) beautiful location, right on the beach ,fantastic beach service with towels, umbrellas, food and beverage service, 4 pools, great property layout. Stayed in a 2 room suite- was offered a complimentary upgrade at check in, but choose to... More 

Was this review helpful? Yes 4
TheCarillon, General Manager at The Carillon Hotel & Spa, responded to this review

Dear Pottstowntraveller, Thank you for writing such a fantastic post. Your feedback is extremely valuable to us. We are ecstatic to hear that you enjoyed your stay here at The Carillon Hotel & Spa. Providing guests with the best service is our number one goal. We are very happy you found the fitness classes, thermal spa, service and room fantastic.... More 

White Plains, New York
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 14, 2015 via mobile

This is the perfect place for a miami a getaway. The hotel is in north Miami beach about 25 min drive to south beach but still a great location. The hotel features great rooms some with small kitchens. It is right across the street from a publix supermarket so you can get all the food you want. The hotel features... More 

Was this review helpful? Yes 6
TheCarillon, General Manager at The Carillon Hotel & Spa, responded to this review

Dear 913WorldTraveler, Thank you for posting such an amazing review. Your feedback is extremely valuable to us. We are delighted to hear that you found The Carillon Hotel & Spa in Miami Beach the perfect place for a Miami getaway. Providing our guests with the most excellent service is our number one goal. We are very glad you and your... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 11, 2015

I just celebrated a big birthday and brought my entire family to stay here for a long weekend. What fun. The kids all climbed the rock wall and so did two of the dads. There are 4 infinity pools, 2 of which were kid-friendly. The beach staff were helpful, gracious, quick to set us up and moved us when we... More 

Was this review helpful? Yes 2
TheCarillon, General Manager at The Carillon Hotel & Spa, responded to this review

Dear Beachlifewins, Thank you for posting such a wonderful review. We are very happy you chose The Carillon Hotel & Spa as the place to celebrate your birthday. At The Carillon Hotel & Spa, our goal is to provide guests with outstanding service. We are ecstatic to hear that you and your family had a fun and wonderful time and... More 

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