We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Setai

Certificate of Excellence
Hotel website
Hotel deals
2001 Collins Ave., Miami Beach, FL 33139
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
What travelers say:
Pool area
(3)
The Setai
Professional photos View all
Browse nearby
The Setai
Write a Review

651 reviews from our community

Traveler rating
    444
    100
    49
    34
    24
See reviews for
122
323
28
64
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (651)
  • Mar-May only
    (168)
  • Jun-Aug only
    (166)
  • Sep-Nov only
    (143)
  • Dec-Feb only
    (174)
All months
Philadelphia, Pennsylvania
Contributor
19 reviews 19 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The Setai Hotel was impeccable from the minute we walked through the front doors until the moment we, sadly, had to depart. The ambiance was simply sublime; muted but classical color scheme inspired with the simplicity, natural elegance, and relaxing nature of east Asia. Our room was # 306, in the corner overlooking Collins Ave. We didn't have an ocean... More 

Was this review helpful? Yes 3
New York City, New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Visiting miami is my regular thing, I go there more often this time i stayed at the setai Loved this place, I stayed at 29th floor on the ocean side I could see the ocean from all the rooms.really nice size rooms, comfortable beds, great breakfast buffet, 3 different pools and different temperatures i wish they had hot tubs by... More 

Was this review helpful? Yes 1
Surrey,England
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Food and ambience amazing. Elsa, our server was very attentive without being intrusive. We sat inside to avoid the heat which meant we were closer to the serving stations. Staff were all very friendly and helpful. Would definitely recommend as something to celebrate a special occasion or just to indulge Thank you The Setai. Tip: do not eat before visiting... More 

Was this review helpful? Yes 2
Danielle F, Public Relations Manager at The Setai, responded to this review

Dear Sally and Kevin, We are so pleased you joined us for Sunday Brunch. It is indeed a delightful way to spend Sunday sipping Champagne at our brunch while listening to live jazz! Thank you for your review on Tripadvisor, we look forward to welcoming you again soon! With warm regards, Danielle More 

Nottingham, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our family travelled to Miami on 23rd March and began our vacation at the Setai hotel on South Beach for 4 nights. From the moment we arrived the service was faultless. The hotel has an Asian fusion feel to it, with dark tones throughout. We are a family with 3 grown up boys and one child. Whilst the hotel had... More 

Was this review helpful? Yes 2
Danielle F, Public Relations Manager at The Setai, responded to this review

Dear guest, I am so pleased to hear about your recent stay, it was a pleasure to have you at The Setai. The hotel is a lovely oasis that suits our guests traveling with family or as a couples. Miami Beach is also a fabulous destination for families, I think the weather was absolutely perfect while you were here. Thank... More 

Chicago, Illinois, United States
Contributor
14 reviews 14 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I have always enjoyed the Setai for the fact it is not the shot-taking, by-the-pool type of clientele. Highly professional, it was always a pillar in South Beach. I think this pillar has crumbled. I was there with a friend at the end of last year to enjoy a relaxing weekend. She was only able to join me for a... More 

Was this review helpful? Yes 15
South Florida, Florida
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Hotel itself is exceptional. State-of-the-art amenities/superb service. Spoke with concierge on recommendation for a driver for my boss. They insisted making my arrangements using in house car service company but at that moment, boss' meeting time wasn't confirmed. Per my request, concierge provided me with car company's information and I made the reservation directly through worldwide transportation. Concierge was very... More 

Was this review helpful? Yes 5
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

First visit to the Setai. Very quiet, serene environment. Service is next to none! Excellent accommodations...food and beverage service by the pool...food and beverage service on the beach! Great experience for the whole family. Close enough to the action of South Beach, but it is an oasis when within the Setai. We will be back!

Was this review helpful? Yes 1
Danielle F, Public Relations Manager at The Setai, responded to this review

Dear Roger, Thank you for your recent visit! We are so pleased that you enjoyed your stay. The Setai is a wonderful hotel to visit with your family; the perfect backdrop for quality time together. Thank you for taking the time to share your experience on Tripadvisor! We look forward to welcoming you back soon. With warm regards, Danielle Finnegan... More 

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

There may be hotels out there with better customer service, but I can't think of any off-hand. From the moment we arrived to the moment we departed, every person we came in contact with here went out of his or her way to make our stay more enjoyable. From the gents at the door to the check in staff to... More 

Was this review helpful? Yes 1
Danielle F, Public Relations Manager at The Setai, responded to this review

Dear guest, One of the pillars of our service culture is to anticipate our guest's needs, so I am so pleased to hear your comments. Our team is devoted to our guests and they take pride and pleasure in delivering five-star service. The Setai and its amenities are luxurious and along with our service certainly make for a memorable stay.... More 

Sao Paulo, Brazil
Contributor
18 reviews 18 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 22, 2015

Big and expensive 5 stars hotel with nice beach, swimming pools (3 with different temperatures), spa, fantastic breakfast, very good rooms. Service is outstanding. We had a dinner at the ballroom that was very very good.

Was this review helpful? Yes 1
Danielle F, Public Relations Manager at The Setai, responded to this review

Obrigado Mario! Thank you for sharing your experience on Tripadvisor. It was our pleasure to serve you, we look forward to welcoming you on your next visit to Miami! With warm regards, Danielle Finnegan Director of Communications More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 18, 2015

What an amazing experience! The hotel was gorgeous and the staff were extremely polite and professional. The restaurants were fantastic!! My husband and I had a wonderful time. 5 Stars. Absolutely amazing!!!!

Was this review helpful? Yes
Danielle F, Public Relations Manager at The Setai, responded to this review

Dear guest, We are so pleased you enjoyed your stay with us.! Holidays are so precious and we are committed to providing a luxurious and relaxing experience for all of our guests. Thank you for sharing your comments on Tripadvisor, we look forward to welcoming you back again soon. With warm regards, Danielle Finnegan Director of Communciations More 

Questions? Get answers from hotel staff and past guests. Ask a question

455 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (211)
Viewed
Room/suite (34)
Viewed
Hotel & grounds (50)
Viewed
Dining (12)
Viewed
Pool/beach area (21)
Viewed
View from room (9)
Viewed
Bathroom (4)
Viewed
Other (81)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (216)
Viewed
Amenities (1)
Viewed
Beach (12)
Viewed
Outdoor Pool (19)
Viewed
Restaurants and Bars (16)
Viewed
Studio Suite City View (109)
Viewed
The Hotel (59)

Management photos: Courtesy of the property manager

Viewed
All management photos (28)
Viewed
Room/suite (9)
Viewed
Hotel & grounds (8)
Viewed
Dining (3)
Viewed
Pool/beach area (3)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question