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The Setai

Certificate of Excellence
2001 Collins Ave., Miami Beach, FL 33139
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701 Reviews from our TripAdvisor Community

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Traveler rating
    487
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
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    (701)
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    (180)
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Chicago, Illinois
Level Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Located in the heart of dirty and loud South Beach, this hotel blows the competition out of the water. It's quiet and romantic. Pools and beach are pristine. Excellent spa and fitness center. Walking distance from great dining and sushi. Ate breakfast at the hotel and it was so much more than your usual hotel breakfast.

Was this review helpful? Yes 1
san francisco
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is a great property, a jewel. However, after an ownership change there are subtle signs of cost cutting, including reduced staffing, turnover and new managers. A critical part of the success of this luxury property is the fantastic staff. I would hate to see more turnover.

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Clarens, Switzerland
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

By far the most elegant resort on Collins, wonderful rooms and suites, elegant furnitures, classy athmosphere, relax but never vulgar, three paradise poools, and a staff head and shoulders above any other place in South Beach. Three restaurants and a bar which pamper you from wake up until late at night. Chef Concierge Fernando Garcia and his team will make... More 

Was this review helpful? Yes 1
London, England, United Kingdom
Level Contributor
44 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 1 week ago

An absolute pleasure to visit. We dropped in for some evening drinks and fell in love with the Atmosphere and decor. A truly beautiful place to relax and unwind. The central outdoor area was a calming oasis with a shallow pond and sunken seating, where the service was impeccable. we would love to stay here on a future visit to... More 

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Danielle F, Public Relations Manager at The Setai, responded to this review

Dear Jordan, Thank you for your review! I am so pleased to hear that you enjoyed drinks in the courtyard, it is indeed the "heart" of the hotel. Whether enjoyed over breakfast or evening drinks, it is the perfect backdrop to a relaxing and enjoyable experience. I'm sure you will find the rest of the hotel equally as inviting. We... More 

1 review
5 of 5 stars Reviewed 1 week ago

If you're on the fence about where to stay in South Beach, look no further. The service is top notch and impeccable. This place is all about personal service. The staff remembers your name and they have a reputation for being a high class establishment. We spent four nights celebrating my husbands birthday. We were given a free dessert and... More 

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Danielle F, Public Relations Manager at The Setai, responded to this review

Dear Chris, Happy belated birthday to your husband, I am so glad that you decided to celebrate with us. We work very hard to provide our guests with exceptional service all the time but especially when celebrating a special occasion. We are fortunate to have the best team in Miami Beach; they work hard and are genuinely love to serve... More 

New York City, New York
Level Contributor
38 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

I had to stay In SoBe for a business meeting on a Wednesday night. The experience was very good. Room spacious and clean. It was expensive but it was worth it. Held a meeting in a courtyard with business associates over mojitos and appetizers. Then decided to go to the Raleigh for dinner- the place was dead so we came... More 

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Danielle F, Public Relations Manager at The Setai, responded to this review

Dear Guest, Only one night, we definitely need to have you back for a longer stay! Thank you for sharing your experience on Tripadvisor, I am so pleased to hear that you enjoyed the hotel. I am sorry your at the Pool and Beach did not meet your expectations, we should have not disappointed. It is a popular spot for... More 

Miami Beach, Florida
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Very modestly elegant and hip Asian setting. From the moment you walk into the lobby of this hotel you are transformed into a quiet and tranquil environment. The staff is very nice and helpful. Sunday's brunch shouldn't be missed!

Was this review helpful? Yes 1
Danielle F, Public Relations Manager at The Setai, responded to this review

Dear JCP, Thank you for your recent stay and review of The Setai. I'm happy to know that you liked our Asian design. It is quite unique and authentic; our interior designer Jaya Ibrahim has worked on some of the most luxurious hotels in the world. It indeed feels like an oasis othe minute you walk through our doors. Sunday... More 

Lagos, Portugal
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have just returned from a three night stay at the Setai and the only disappointing thing is that we did not stay long enough! Before we arrived at the Setai we had a few issues with the service from the Concierge, but once the general hotel manager was informed of these issues he dealt with them swiftly and went... More 

Was this review helpful? Yes 1
Danielle F, Public Relations Manager at The Setai, responded to this review

Dear Guest, Three days is never enough, I agree! Thank you for thank you for your recent stay and for taking the time to share you experience on Tripadvisor. Miami is great city that has many great culinary options of which a local favorite is The Grill. I'm happy you were able to experience Chef Denevin's talents. I will certainly... More 

Sydney, Australia
Level Contributor
41 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed in a two bedroom ocean view/city view room. Spacious, simply decorated, decent kitchenette with Illy coffee machine. Very good housekeeping service. Three good size pools, dedicated beach area. Staff all very friendly and helpful. Breakfast staff in particular were excellent and very attentive. Very central location too. Only suggestion? Five days straight the breakfast buffet was identical. Would... More 

Was this review helpful? Yes 1
Danielle F, Public Relations Manager at The Setai, responded to this review

Dear Belle, Thank your for your review and the note on breakfast. I will definitely make the suggestion to the Chef. We were so pleased that you stayed with us, we hope you will return again. Very best, Danielle Finnegan Director of Communications More 

London, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've never stayed at a 5 star let alone a luxury hotel. The location was great, I'm not much of a beach go'er but the location couldn't be any closer. Everything is within walking distance, which I find is the best way to see and get a feel for a city. The hotel is beautiful, everything is streamlined and flows... More 

Was this review helpful? Yes 1
Danielle F, Public Relations Manager at The Setai, responded to this review

Dear Guest, Thank you for your recent stay, I'm so happy to hear that you enjoyed the hotel. Miami is a great city with so much more to offer than the beach and The Setai is perfectly situated in the middle of vibrant South Beach. Thank you for taking the time to review The Setai, we hope to welcome you... More 

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