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The Setai

Certificate of Excellence
2001 Collins Ave., Miami Beach, FL 33139
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The Setai
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684 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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All months
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Where to begin? Well, the staff. Everybody we met was so nice. And everyone thinks of everything to make your stay as perfect as can be. When you forget your phone on the beach? No problem. Someone already is on his way to bring it back to you. The roses throughout the hotel are beautiful. And the whole hotel smells... More 

Was this review helpful? Yes 1
Atlanta
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

When I found out that The Setai was the only Forbes five star property on Miami Beach I decided that we must try it after our less than stellar experiences at other Miami beach properties. The staff are trained impeccably. On a number of occasions at the pool and the restaurant my needs were anticipated even before I asked. This... More 

Was this review helpful? Yes 3
Danielle F, Public Relations Manager at The Setai, responded to this review

Dear Bryan, Thank you for your recent stay and for taking the time to review The Setai on Tripadvisor. The Setai is indeed a recipient of the Forbes Five Star Travel Guide award so we do adhere to the principles and guidelines of the worlds most luxurious hotels. I'm so pleased to hear that you experienced this while you were... More 

Puerto Penasco, Mexico
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We recently visited The Setai for our 1st wedding anniversary, it was an amazing stay, the ambience is very exclusive and the services and amenities go beyond your expectations. This is definitely the place you want to stay for a relaxed vacation. The location is perfect to walk around South Beach. Out stay was simply amazing! Highly recommended!

Was this review helpful? Yes 1
Danielle F, Public Relations Manager at The Setai, responded to this review

Dear Maria, Congratulations on your wedding anniversary! We are so pleased you chose to celebrate this special occasion with us. The Setai is definitely a peaceful and serene oasis, perfect for relaxation yet close to the all of the vibrant South Beach activities that many of our guests enjoy. Congratulations again, we hope to welcome you back soon. With warm... More 

West Palm Beach, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Our room was not ready upon checkin so they gave us a late check out the next day. Instead of 11, we had a 4pm checkout. The service desk was a little slow - but the staff really do treat you like royalty Can't wait to stay there again Everyone remembered our name and greeted us everytime they saw us.... More 

Was this review helpful? Yes 1
Danielle F, Public Relations Manager at The Setai, responded to this review

Dear Claire, Thank you for your review! It was a pleasure to have you. I see you are local, so I hope you will join us for another quick getaway soon. With warm regards, Danielle Finnegan Director of Communications More 

Chicago, Illinois
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed at the Setai for four nights as a treat to myself to unwind and relax. It is so wonderful. It's quiet, serene, clean pools, wonderful restaurant, great grounds, clean, amazing staff, great spa. It was one of the best hotels I've ever stayed at.

Was this review helpful? Yes 1
Danielle F, Public Relations Manager at The Setai, responded to this review

Dear Guest, Thank you for your recent stay. Unwinding and getting some much deserved relaxation is so important, we are so honored that you chose The Setai. Thank you for taking the time to share you experience on Tripadvisor. We hope to welcome you back again soon. With warm regards, Danielle Finnegan Director of Communications More 

UK
Level Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Amazing hotel, best place I have ever stayed. Do not have one negative to say about it - other than maybe price but you know that it's going to be expensive before you book! Pools are fabulous and sunbeds very comfy - wonderful service Champagne in room for birthday - lovely touch They even provide a beach bag to take... More 

Was this review helpful? Yes 1
Danielle F, Public Relations Manager at The Setai, responded to this review

Dear Guest, As you are a seasoned traveller and Tripadvisor reviewer, it is an honor to receive such a glowing review. We are so pleased you enjoyed your stay, especially since you were celebrating a birthday! The Grill is indeed a wonderful restaurant, I'm happy to know that you dined there. Chef and his team are recognized as the best... More 

Atlanta, Georgia
Level Contributor
62 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed in the Setai Residences for several nights during Memorial Day weekend following a week in the Caribbean. Check-in was swift and easy, and the 2-bedroom, 2-bath unit on the 18th floor was chic and comfortable. Great panoramic views from the wraparound balcony. We thoroughly enjoyed the three swimming pools (each was a different temperature). Not too many kids... More 

Was this review helpful? Yes 1
Danielle F, Public Relations Manager at The Setai, responded to this review

Dear Jerry, I am so pleased to hear that you enjoyed your stay! The residence is indeed a wonderful experience and the views are among the best in Miami! I am terribly sorry that we had the towel issue during your stay, it is not acceptable and it has been noted. Thank you for the feedback, it is most important... More 

Austin, Texas
Level Contributor
96 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We've traveled all over the country and much of the world. This is truly an exemplary hotel in every way. It all starts with service. We encountered literally dozens of staff in all phases of service at the hotel. They were ALL professional, helpful, courteous, friendly, and there to serve the clientele. This uniformity of high quality is not accidental.... More 

Was this review helpful? Yes 1
Danielle F, Public Relations Manager at The Setai, responded to this review

Dear Sandy, I am so pleased to your hear your feedback and delightful review. It is such an honor to serve our guests. The Setai was awarded the Forbes Five Star Travel Guide, so we certainly adhere to the Five Star standards. Our team is excellent and they work very hard to create exceptional experiences for all of our guests.... More 

Lisbon, Portugal
Level Contributor
120 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is an amazing hotel in south miami beach, trendy, fancy and with fantastic design the rooms are spacious, very clean, some of them (the ones facing Collins Av) noisy, amenities from aqua di parma and a incredible good bed The breakfast is also very good with a vast variety of everything, fresh products The staff is very kind and... More 

Was this review helpful? Yes 1
Danielle F, Public Relations Manager at The Setai, responded to this review

Dear Amelia, Thank you for your recent stay and then taking the time to review the hotel on Tripadvisor. The Setai is widely recognized at the premier luxury hotel in South Beach; it is a so nice to hear that your enjoyed your experience with us. we hope to welcome you back again soon. With warm regards, Danielle Finnegan Director... More 

Miami, Florida
Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Was never here in June, but definetely happy I made it back! Weather is incredible, Pool is chill and people at the hotel always peaceful and next level service at excellence! Enjoying every single moment! It's highend not only for Miami but as well for all North America. Can't wait to come back soon!

Was this review helpful? Yes 1
Danielle F, Public Relations Manager at The Setai, responded to this review

Dear Guest, Thank you for your stay and for posting this review on Tripadvisor. We are so pleased you enjoyed the hotel and our service. It is indeed peaceful and our guests truly appreciate the unique luxury experience. We look forward to welcoming you back again soon. With warm regards, Danielle Finnegan Director of Communications More 

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