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The Setai

5.0 of 5 2001 Collins Ave., Miami Beach, FL 33139
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The Setai
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The Setai
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558 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Alicante, Spain
Contributor
18 reviews 18 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed at the Setai hotel and it was just perfect!!! Food was exquisite, the staff so professional. The property is elegant and well designed. The standard room is spacious and so well designed. This is one of the very best hotels we have ever stayed on. Finally, we must recommend the Setai grill for dinner by the water terrace...you... More

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Lugano, Switzerland
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The location is perfect, two streets above Lincoln Road, the pedestrian zone. Also located on the way to most shopping malls. The hotel itself is very nice, done in a modern, asian, chic but simple way. A bit dark sometimes, but fits the style. We stayed in a city-view room on the 7th floor. Very nice room, the view was... More

Was this review helpful? Yes 2
New York City, New York
Senior Contributor
30 reviews 30 reviews
30 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago

I've always loved being on the beach when we are in Miami. However, I never liked having to deal with the Vegas like atmosphere of South Beach. Such is the brilliance of the Setai. It provides a place to enjoy the beach without having to deal with the usual tackiness of south Beach. The facilities are clean and well maintained.... More

Was this review helpful? Yes 2
Danielle F, Public Relations Manager at The Setai, responded to this review

Dear Guest, I am so pleased to hear that you enjoyed your recent stay at The Setai. Your sentiments echo those of so many of who have stayed with us. We strive to provides the perfect sanctuary for our guests visiting lively and dynamic South beach. Thank you for taking the time to share your experience on Tripadvisor. We look... More

Riga, Riga, Latvia
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Stayed in The Setai for one week in my vacation. This is one of the best high top hotels I've ever stayed. Staff is very friendly, helpful and makes you feel special. They remember your preferences and make service excellent. Room was spacious and very comfortable. We stayed one night in the suite, in the tower with a huge terrace.... More

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Danielle F, Public Relations Manager at The Setai, responded to this review

Dear Guest, We truly appreciate your feedback and feel priviledged that you took the time to share your experience at The Setai on Tripadvisor. Our team works very hard to deliver 5 star service with exceptional amenities. Yoga on the beach or a massage at our Spa is indeed a wonderful way to enjoy your time and truly relax. I... More

London, United Kingdom
Top Contributor
94 reviews 94 reviews
19 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Setai is a top notch hotel, no doubt. One of the best I've ever stayed in. The service is immaculate, if a little over the top. BUT it is also a reminder that luxury is not yet synonymous with sustainability. New set of towels with every room check plus with every change of sun chairs by the pool and... More

Was this review helpful? Yes 4
Danielle F, Public Relations Manager at The Setai, responded to this review

Dear Guest, Thank you for taking the time to write the level of service you experienced at The Setai and though we did not meet your expectations with our towel service, you had an enjoyable stay with us. I will personally address your concerns with our team members to see how we could have better handled your needs. In the... More

Chicago, Illinois
Senior Contributor
35 reviews 35 reviews
20 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Here is why I am giving it 4 stars instead of 5.... first, the hotel and most of the staff are great, kind and attentive without being condescending. The location is good, the amenities great. So why only 4 stars? It basically starts and ends with the beach attendants. When I am staying for 5 days and am tipping them... More

Was this review helpful? Yes 8
Danielle F, Public Relations Manager at The Setai, responded to this review

Dear Guest, Thank you for taking the time to share your experience at The Setai in Tripadvisor. Your feedback is extremely important to us and what you experienced at the beach is unacceptable. We addressed the beach team in order to prevent any further disparities in the guest experience. We pride ourselves on 5 star service and I am happy... More

Miami, Florida, United States
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is an example of why people don't pay money for the room, they pay for the experience. This hotel has very nice rooms and the service is outstanding. Housekeepers were on top of it and anything you need at this hotel is taken care of in a second. We had the brunch on Sunday and it had everything... More

Was this review helpful? Yes 2
Danielle F, Manager at The Setai, responded to this review

Dear Guest, We are so pleased you enjoyed your recent stay, thank you for sharing your experience on Tripadvisor. At The Setai, we take enoromous pride in our service culture and our ability to anticipate our guests' needs. Sunday brunch is indeed a favorite at the Setai, I hope you will come back to stay or simply dine with us... More

New York City, New York
Top Contributor
58 reviews 58 reviews
41 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Loved our stay at the Setai. Full stop. This time, even better than our last time. They get everything right -- The staff is excellent, the rooms are first rate, the attention to detail is outstanding. Despite the craziness that surrounds Collins Avenue, the Setai is an oasis of calm and luxury. From check in to check out, we couldn't... More

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Danielle F, Public Relations Manager at The Setai, responded to this review

Dear Guest, We thank you! It is such an honor that you took the time to share your experience at The Setai on Tripadvisor. Indeed, we pride ourselves on delivering 5 star service and providing an unparalled experience in the middle of bustling South Beach. Your feedback is most important to us and with pleasure, we share all comments with... More

Shreveport, Louisiana
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We came here for a Birthday and our Anniversary. Overall, it was a OK stay. The service was fantastic and all the employees really did seem to care and hope that you had a memorable experience during your stay. That meant a lot to us. We spent roughly $700 on the room with taxes..the deluxe suite with a view of... More

Was this review helpful? Yes 3
New York
1 review
5 of 5 stars Reviewed 4 weeks ago

My best friends and I were looking for a place to stay in South Beach, Miami for one of our birthdays. YHI Partners was able to find us the most perfect place. The service was great and the place was beautiful. They booked us the beautiful Setai Townhouse, it was clean and chic. The best part... we got an awesome... More

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Additional Information about The Setai

Address: 2001 Collins Ave., Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Setai 5*
Number of rooms: 120
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Also Known As:
The Setai Hotel Miami Beach
Setai Hotel Miami Beach
Setai Miami Beach

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