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The Setai

5.0 of 5 2001 Collins Ave., Miami Beach, FL 33139
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Certificate of Excellence 2014
The Setai
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The Setai
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601 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
Senior Contributor
31 reviews 31 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed yesterday NEW

We had a great stay at the Setai. The Staff members were kind and friendly, and they also gave us terrific recommendations for places to go in South Beach. I loved the Spa there, and it was so calming and fun. The reflecting pool is a great place to lounge around and grab some snacks, while the actual swimming pools... More 

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New York, New York
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

The Setai is my first choice in South Beach. The rooms are spacious and comfortable, the restaurants excellant and the three swimming pools (each at a different temperature) inviting. The fitness center is more than adequate and the beach nearby is nice. My only criticism is that the lighting in the room is too dim to read anywhere but while... More 

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Baltimore
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We come to South Beach frequently, usually stay at the Ritz, St. Regis or Loews. We decided to splurge and do the Setai. It was worth it! World-class service, immaculate, the staff could not be more gracious. The beach lounges were great, same as the pool. Beach service was the best we've ever had. They have a food truck right... More 

Was this review helpful? Yes 4
Skaneateles, New York
Contributor
14 reviews 14 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband booked this hotel for my 50th for four nights and our overall experience was excellent. The service is over the top and very impressive. We checked in and were escorted to our suite. There was a lovely bottle of champagne on ice as well as chocolates and a delicious piece of cake with a happy birthday note. Nice... More 

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Washington DC, District of Columbia
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed a couple of nights here and were really impressed by the service, room and overall ambiance of the hotel. It feels like an experience and that is truly important when you are paying around $1000 per night. And although the Setai is probably unparalleled in South Beach, it does not live up to the cost. Don't get me... More 

Was this review helpful? Yes 1
Danielle F, Public Relations Manager at The Setai, responded to this review

Dear Guest, We are so pleased that you enjoyed the luxurious service and 5 star amenities at The Setai. Other than our rates, it sounds like you quite enjoyed the experience. We hope that you will consider staying with us again, I'm sure you will find that the service will continue to exceed your expectations and that in South Beach,... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

As a guests at your fine hotel, our daughter became violently ill during Christmas Holiday. Setai concierge staff was excellent by providing us AM PM DOC. AM PM DOC was expedient and extremely compassionate. Dr. Saffouri literally saved our family Christmas vacation. Thank you

Was this review helpful? Yes 1
Danielle F, Public Relations Manager at The Setai, responded to this review

Dear Sam. It was a pleasure to have you over the holidays and it is most certainly our pleasure to tend to your requests and needs while you are here, including arranging for our house-doctor to see you. Thank you for sharing your experience on Tripadvisor. We hope to welcome you back again soon. Very best, Danielle Finnegan Director of... More 

Montreal, Canada
Top Contributor
59 reviews 59 reviews
13 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff from the valet to the beach waiters are all amazing. The decor is beautiful, the rooms are large and great. If you can afford it this hotel is the one to stay at on South beach, with a great location.

Was this review helpful? Yes
Danielle F, Public Relations Manager at The Setai, responded to this review

Hello Shaun, Thank you for taking the time to write about your experience at The Setai. Our guest's needs are our first priority, we truly enjoy serving and help create memorable experiences. We hope to see you back again soon. With kind regards, Danielle Finnegan Director of Communications More 

London, United Kingdom
Contributor
17 reviews 17 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

You now when they say "if you have nothing nice to say, don't say anything at all"? What about if you have only compliments, should you divulge everything? Heres the thing about the Setai, everything was great and nothing was poor. The Staff are great, not just one or two, everyone. They were approachable, friendly, inclusive and informative. The rooms... More 

Was this review helpful? Yes
Danielle F, Public Relations Manager at The Setai, responded to this review

Dear Nik, We are so pleased you enjoyed your stay. The Setai is an oasis of luxury in the heart of South Beach. We are extremely detail oriented in our service and our amenities, it wonderful to hear of your experience. We look forward to welcoming you back again soon. With warm regards, Danielle Finnegan Director of Communications More 

Leamington Spa, United Kingdom
Top Contributor
62 reviews 62 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Then this is the place for you - just the most excellent service and food that you could imagine - you need to be on expenses or have an elastic wallet though !! We were there on a 'milestone' birthday bash and were blown away

Was this review helpful? Yes
Danielle F, Public Relations Manager at The Setai, responded to this review

Dear Alan, What lovely comments to hear! We are thrilled you enjoyed getting pamplered during your stay at The Setai. We hope to welcome you back again soon. With warm regards, Danielle Finnegan Director of Communications More 

New York
Senior Contributor
41 reviews 41 reviews
19 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 2 weeks ago

South Beach is like no other beach vacation destination. Not about resorts with expansive pools and amenities, but a lot of small noisy art deco boutique hotels, mostly old and renovated but that's what you get for the atmosphere and vibe of South Beach. Can't compare it to a resort such as a Ritz Carlton on a beach destination like... More 

Was this review helpful? Yes 3
Danielle F, Public Relations Manager at The Setai, responded to this review

Dear Guest, Happy New Year to you! We are so pleased that you chose to spend your holiday with us. South Beach is indeed a vibrant destination and The Setai provides a wonderful oasis of luxury to our guests. Thank you for taking the time to share your experience on Tripadvisor, we hope to welcome you back again soon. With... More 

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Additional Information about The Setai

Address: 2001 Collins Ave., Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Setai 5*
Number of rooms: 120
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Also Known As:
The Setai Hotel Miami Beach
Setai Hotel Miami Beach
Setai Miami Beach
Hotel Style:
#1 Family Hotel in Miami Beach
#4 Spa Hotel in Miami Beach
#6 Luxury Hotel in Miami Beach
#6 On the Beach Hotel in Miami Beach
#12 Romantic Hotel in Miami Beach
#13 Business Hotel in Miami Beach

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