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The Setai

5.0 of 5 2001 Collins Ave., Miami Beach, FL 33139
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The Setai
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578 reviews from our community

Traveler rating
    390
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    23
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104
285
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chicago, Illinois
Senior Contributor
28 reviews 28 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

Just an outstanding tranquil place with service above excellent. If you have the $$ to spend and seeking an unparalleled experience, stay at the Setai. The restaurant is also an experience you won't forget.

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New York City, New York
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The Setai is an island of quiet and elegance amid the bustle of South Beach on Miami Beach. Usually we reserve an ocean front room wherever we go, but this time we wanted to take advantage of reduced rates between Art Basel and Christmas break. AAA got us great complimentary breakfasts. Our room is on the side of the hotel... More 

Was this review helpful? Yes 2
Danielle F, Public Relations Manager at The Setai, responded to this review

Dear Mr. Preston, We are so pleased to have your return again to The Setai and we are thankful that wrote of your experience on Tripadvisor. We have shared your comments with our team, I agree, I think we have the best team most genuine team. They always go above and beyond for our guests and as a result, many... More 

London, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

If you are planning a trip to Miami - there are many luxury hotels to choose from. One of the finest on offer, is the Setai. Great location overlooking South Beach. Easy access to a plethora of restaurants, bars and the infamous - Lincoln Street. And it also happens to be one of the most luxurious hotels in the Miami... More 

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Danielle F, Public Relations Manager at The Setai, responded to this review

Greetings from The Setai! Thank you for staying with us and for sharing your experience on Tripadvisor. We are delighted that you enjoyed your stay in the Ocean Suites which indeed have the best views of Miami's beautiful beach. I will certainly pass on your comments to Herr Richter, he will also be most pleased to hear of your stay.... More 

Stockholm County, Sweden
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

One word can describe this hotel!! AMAZING!!! Everything is beyond amazing with this hotel. Staff, food, location, rooms and spa. We will go back for sure! If you want a laid back and luxurious stay on South Beach, this is it!! You wont regret it!

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Danielle F, Public Relations Manager at The Setai, responded to this review

Dear Guest, What a pleasure to have you at The Setai and what an honor that you chose to write about your stay on Tripadvisor. The Setai is a very unique hotel; an oasis in the heart of South Beach where pride ourselves on luxury service and amenities. Thank you again for taking the time to speak of your experience,... More 

London, United Kingdom
Top Contributor
63 reviews 63 reviews
17 hotel reviews
119 helpful votes 119 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice hotel and really expensive but we felt we could treat ourselves. Room not ready until 3.00pm which is un-excusable and no apology. Stayed at bar in the meantime. Not particular busy but service slow, friendly though. The bar lady crashed four glasses and half an hour later another guy broke two. Room is lovely but miss a bath for... More 

Was this review helpful? Yes 1
Danielle F, Public Relations Manager at The Setai, responded to this review

Dear Guest, Thank you your recent stay at The Setai Miami Beach. I regret that we did not meet your expectations though we have taken your comments into account for future operations. The Setai is an established luxury hotel renowned for its high level of service and amenities. I hope that you will join us again. I am very sure... More 

Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I always love the Seta, but these rooms need a noise disclaimer. The window panes are son thin you can laterally hear every conversation, music or fart from the road below. The hotel is typical Seta stunning and service is terrific. I've asked to switch rooms and will see how they can accommodate tomorrow but for now they sent up... More 

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Danielle F, Public Relations Manager at The Setai, responded to this review

Dear Guest, It was a pleasure to have you at The Setai though I am very sorry to hear that you were not able to sleep due to the street noise in your original room. I am happy that we were able to accommodate a change of room and that you were able to enjoy your stay. We look foward... More 

Esher
Contributor
13 reviews 13 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This Asian influenced hotel is just a dream to stay in and I will certainly now only have one target on future visits to Miami. The rooms are well appointed, showers just the best I have ever encountered and the service right up with the best. The breakfast is a must with just about everything you would like on offer.... More 

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Danielle F, Public Relations Manager at The Setai, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience on Tripadvisor, it was a pleasure to receive you at The Setai. We pride ourselves on our service culture and attention to detail and strive to provide our guest with a true luxury experience. I'm glad you enjoyed our pools, we recently renovated them. On your next... More 

London, United Kingdom
Top Contributor
64 reviews 64 reviews
52 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Setai by far is just the best hotel in the world. Just one compares for us but The Setai wins for me. Third stay this year and nothing disappoints. The staff really makes this hotel, they all so polite, enthusiastic, energized and the sole of the hotel. The renovations in the Tower are great in the public areas. Uber... More 

Was this review helpful? Yes 1
Danielle F, Public Relations Manager at The Setai, responded to this review

Dear Guest, Thank you for the wondeful compliment of your repeat stays. I know there are many choices in Miami so we are so pleased that you have joined us three times already this year! On your next visit, please as the Concierge to arrange our courtesy car for local outings, it is also a lovely way to get around.... More 

London, United Kingdom
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed November 12, 2014

My husband and I have just returned from a 5 night stay at The Setai. The hotel itself is Ok, but if you take a roo. In the old Art Deco part, be warned. We requested a quiet room, facing the courtyard. On our first night there was pumping loud music from a DJ playing in the courtyard and we... More 

Was this review helpful? Yes 4
Danielle F, Public Relations Manager at The Setai, responded to this review

Dear Guest, We are very sorry that you did not enjoy your stay at The Setai due to the noise. We do indeed play music in the courtyard from 8pm to 11pm. Upon your initial call at 9:46pm, we lowered the music, moved the dj indoors and changed your room to a higher floor. On the Saturday evening, the music... More 

Sandnes, Norway
Senior Contributor
45 reviews 45 reviews
30 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed November 11, 2014

We stayed at The Setai 3 nights before going on a cruise. This is a excellent Asian inspired hotel situated at Collins Ave on South Beach only 10 minutes walk from Lincoln Street. Rooms are great, service is excellent, beach and pool area are fantastic, breakfast very welcoming and tasty - a perfect stay at a perfect hotel. Absolutely one... More 

Was this review helpful? Yes
Danielle F, Public Relations Manager at The Setai, responded to this review

Dear Guest, Thank you for visiting us and sharing your experience on Tripadvisor. We are committed to providin our guests the best in quality and service. Breakfast is indeed a favorite among our guests and sitting poolside is a truly wonderful way to spend the afternoon. Thank you again, we hope to welcome you back to The Setai. With warm... More 

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Additional Information about The Setai

Address: 2001 Collins Ave., Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Setai 5*
Number of rooms: 120
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Also Known As:
The Setai Hotel Miami Beach
Setai Hotel Miami Beach
Setai Miami Beach
Hotel Style:
#3 Family Hotel in Miami Beach
#6 Spa Hotel in Miami Beach
#7 On the Beach Hotel in Miami Beach
#7 Luxury Hotel in Miami Beach
#14 Business Hotel in Miami Beach
#19 Romantic Hotel in Miami Beach

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