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The Setai

Certificate of Excellence
2001 Collins Ave., Miami Beach, FL 33139
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The Setai
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698 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, England, United Kingdom
Level Contributor
44 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

An absolute pleasure to visit. We dropped in for some evening drinks and fell in love with the Atmosphere and decor. A truly beautiful place to relax and unwind. The central outdoor area was a calming oasis with a shallow pond and sunken seating, where the service was impeccable. we would love to stay here on a future visit to... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 1 week ago

If you're on the fence about where to stay in South Beach, look no further. The service is top notch and impeccable. This place is all about personal service. The staff remembers your name and they have a reputation for being a high class establishment. We spent four nights celebrating my husbands birthday. We were given a free dessert and... More 

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New York City, New York
Level Contributor
38 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

I had to stay In SoBe for a business meeting on a Wednesday night. The experience was very good. Room spacious and clean. It was expensive but it was worth it. Held a meeting in a courtyard with business associates over mojitos and appetizers. Then decided to go to the Raleigh for dinner- the place was dead so we came... More 

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Miami Beach, Florida
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Very modestly elegant and hip Asian setting. From the moment you walk into the lobby of this hotel you are transformed into a quiet and tranquil environment. The staff is very nice and helpful. Sunday's brunch shouldn't be missed!

Was this review helpful? Yes 1
Lagos, Portugal
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just returned from a three night stay at the Setai and the only disappointing thing is that we did not stay long enough! Before we arrived at the Setai we had a few issues with the service from the Concierge, but once the general hotel manager was informed of these issues he dealt with them swiftly and went... More 

Was this review helpful? Yes 1
Danielle F, Public Relations Manager at The Setai, responded to this review

Dear Guest, Three days is never enough, I agree! Thank you for thank you for your recent stay and for taking the time to share you experience on Tripadvisor. Miami is great city that has many great culinary options of which a local favorite is The Grill. I'm happy you were able to experience Chef Denevin's talents. I will certainly... More 

Sydney, Australia
Level Contributor
41 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in a two bedroom ocean view/city view room. Spacious, simply decorated, decent kitchenette with Illy coffee machine. Very good housekeeping service. Three good size pools, dedicated beach area. Staff all very friendly and helpful. Breakfast staff in particular were excellent and very attentive. Very central location too. Only suggestion? Five days straight the breakfast buffet was identical. Would... More 

Was this review helpful? Yes 1
Danielle F, Public Relations Manager at The Setai, responded to this review

Dear Belle, Thank your for your review and the note on breakfast. I will definitely make the suggestion to the Chef. We were so pleased that you stayed with us, we hope you will return again. Very best, Danielle Finnegan Director of Communications More 

London, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I've never stayed at a 5 star let alone a luxury hotel. The location was great, I'm not much of a beach go'er but the location couldn't be any closer. Everything is within walking distance, which I find is the best way to see and get a feel for a city. The hotel is beautiful, everything is streamlined and flows... More 

Was this review helpful? Yes 1
Danielle F, Public Relations Manager at The Setai, responded to this review

Dear Guest, Thank you for your recent stay, I'm so happy to hear that you enjoyed the hotel. Miami is a great city with so much more to offer than the beach and The Setai is perfectly situated in the middle of vibrant South Beach. Thank you for taking the time to review The Setai, we hope to welcome you... More 

Montreal, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It is unfortunately rare that we make reviews of hotels and I say unfortunately since we rely on the reviews of others on the site all the time but the service at the Setai deserves special mention. We stayed at the hotel this week for 5 days and the staff and Management were without question the best of any hotel... More 

Was this review helpful? Yes 1
Danielle F, Public Relations Manager at The Setai, responded to this review

Dear David, What a wonderful review and compliment, we are so honored that you rate The Setai with the "Best Service" in the USA. We are so fortunate to have tan amazing team who are all so genuinely focused on the guest experience which it is what sets us apart and what makes us a true luxury hotel. Thank you... More 

Dallas, Texas, United States
Level Contributor
53 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

How do I begin to tell you how fabulous this property is? Every associate at this hotel was very friendly, helpful and welcoming. The rooms was very clean and comfortable. The restaurants were good. The location was good and on South Beach. I cannot express how nice my stay was at the Setai. I will definitely be back.

Was this review helpful? Yes 1
Danielle F, Public Relations Manager at The Setai, responded to this review

Dear Rene, How lovely to hear from you on Tripadvisor! It is wonderful to hear how much you enjoyed your stay, that means everything to us and our devoted staff. We know you have choices about where to visit or stay, so it is an honor that you chose The Setai, we look forward to welcoming you back. With warm... More 

Fareham, United Kingdom
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

wonderful hotel, excellent service and staff, clean and beautiful....what more is there to say, if you are staying in Miami, then you expect it to be expensive! Cocktails in the bar are amazing by the outdoor pool. in the lobby

Was this review helpful? Yes
Danielle F, Public Relations Manager at The Setai, responded to this review

Dear Guest, Thank you for your stay and the wonderfu review. It was a pleasure to have you on a recent family vacation. Our cocktail program is indeed excellent, our staff is passionate about creating incredible and unique cocktails. We are so glad you enjoyed! Thank you again, we hope to welcome you back soon. With warm regards, Danielle Finnegan... More 

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