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Sanctuary South Beach

4.0 of 5 1745 James Ave., Miami Beach, FL 33139
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Sanctuary South Beach
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411 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Playa de las Americas, Spain
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago

pros: repair of problems with room were immediately addressed staff is very nice rooms are nicely decorated (+/- signs of wear and tear) location is great - two blocks from beach and convention center cons: first floor rooms do not receive much natural light (especially bedroom and bathroom) electrical lights are very dim (insufficient lighting in bathroom sink area) incessant... More 

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Sean F, Manager at Sanctuary South Beach, responded to this review

I am happy to hear that we were able to address your needs, immediately upon request. The entire team is committed to providing an exceptional experience for all of our guests. Our location will always be in the perfect place between the fun and excitement of South Beach! But also quiet and secluded when you want to rest. In the... More 

Sao Paulo, Brazil
1 review
4 of 5 stars Reviewed 1 week ago

The room has a good size for a couple and is very confortable. I really appreciated the location (near to the beach and Lincoln Road). Beach club service is really good and hotel staff always polite. I think breakfast should improve variety (in 9 days was the same and one day there was no salty bread).

Review collected in partnership with this hotel

Was this review helpful? Yes
Sean F, Manager at Sanctuary South Beach, responded to this review

Thank you for expressing such positive words about the hotel and the staff. I will certainly look into expanding our options of breakfast for those guests who are staying with us for an extended amount of time. I hope to see you again soon. More 

Contributor
19 reviews 19 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Nice boutique hotel. Very good location and a great restaurant for dinner! Breakfast not worthwile, pancakes and croissants and muffins. It is on a silent street so you will not hear traffic. Not possible anyway if you use the AC. ;) Fresh and clean and nice people in reception. Cooperation with Shelbourne hotel for sunbeds at beach, for free!

Was this review helpful? Yes 1
Sean F, Manager at Sanctuary South Beach, responded to this review

The Sanctuary Hotel is greatly located right next to Lincoln Road and the beach. But we are far enough away to enjoy the peace and quiet when needed. Our complimentary Continental Breakfast we provide consists of freshly delivered pastries every morning along with coffee and juice. I am glad to hear that you found the service and staff friendly during... More 

Ann Arbor, Michigan
1 review
3 of 5 stars Reviewed 2 weeks ago

There is not enough light in west-facing BRs to see into the wardrobe or do makeup. The staff are friendly and Ola is terrific, but room service is only 6:30 -10:30 pm and the breakfast is quite basic. The pool is 2 feet deep and the shuttle was late and unreliable.

Review collected in partnership with this hotel

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Sean F, Manager at Sanctuary South Beach, responded to this review

I am very happy to hear that you found the entire team here so accommodating during your stay. If at any point our guests find something to be not of their standards, especially in their room. We will always do our best to provide everything we can. We hope to see you again. More 

A TripAdvisor Member
4 of 5 stars Reviewed 2 weeks ago

The Skyloft 2-bed apartment is excellent for families. It has a huge balcony and plenty of space. We really enjoyed the rooftop pool for our kids which, although tiny, is basically private. Also excellent free shuttle bus service and beach club. It's obviously not a "5 star" hotel so don't expect super-luxury but if you're looking for a good value,... More 

Review collected in partnership with this hotel

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Sean F, Manager at Sanctuary South Beach, responded to this review

The positive review on your stay with us is much appreciated. We are committed to providing our guests with a memorable experience that will have them coming back to stay with us time and time again. I do hope that we were able to provide that for you. I do apologize though for the lack of availability on the requested... More 

Chicago
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Hotel tried to move us to a different hotel despite our reservation. They did eventually honor our reservation. Unfortunately, the room we were furnished was located right next to the hotel bathrooms. Any attempt to sleep prior to 1:30 AM was fruitless. On the upside, the location is very good. The beach services are excellent. Ola, the on site restaurant,... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Sean F, Manager at Sanctuary South Beach, responded to this review

Thank you for the time you took to provide feedback of your stay with us at The Sanctuary Hotel. Unfortunately there are the rare instances that where the hotel might be oversold for the night. In such situations we always accommodate our guests at another property. I am sorry that this happened to be the case when you came to... More 

London
2 reviews
4 of 5 stars Reviewed 2 weeks ago

We stayed in a courtyard room with cooking facilities while grandkids and their parents were in a 2 bedded sky loft. It worked well altho' the skyloft should have its own microwave too. Hotel clean with excellent complimentary transport and beach facilities,child-friendly pool and helpful staff who were happy to help.Breakfast basic but dinner at Ola was very nice. A... More 

Review collected in partnership with this hotel

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Sean F, Manager at Sanctuary South Beach, responded to this review

We make sure that our hotel and accommodations are suitable for all. From business men and women, single travelers, couples and families alike, we make it our job to make all feel like their home away from home. I am glad to hear that our ample size suites were more than enough room for everyone to comfortably stay, and most... More 

Houston
Contributor
16 reviews 16 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We arrived for Art Basel and checked us into Room 110 which was nice but the HVAC was dripping all over the floor so they moved us to 106, a handicapped room in the corner. Room 106 was a disaster, it smelled worse then our travel candles could fix but here's the kicker...The ice machine is right on the other... More 

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Sean F, Manager at Sanctuary South Beach, responded to this review

Art Basel is certainly one of the most fun and busiest times of the year for all of Miami. That goes for us with the hotel and certainly our lobby restaurant. On that weekend in particular the courtyard was utilized for extra space for the restaurant. This is not something that we do not do often, i apologize for the... More 

Sheffield, United Kingdom
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Although we were not disappointed with the location or the room, we felt that the hotel facilities were misrepresented for the following reasons; The parking is NOT on-site, we were fortunate to get a space in the valet parking opposite the hotel - (the guys there were great and very helpful) - when I queried this with the Hotel they... More 

Was this review helpful? Yes
Sean F, Manager at Sanctuary South Beach, responded to this review

I do apologize for the clear lack of communication that you received while staying with us, please allow me to clarify. The hotel does not advertise any on site parking. We do offer all of our guests a third party partnership that we have with the valet lot located directly across the street from the hotel. It is our job... More 

Paget Parish, Bermuda
2 reviews
4 of 5 stars Reviewed 3 weeks ago

My husband and I stayed at this hotel this past week for New Years Eve. I found the staff to be very friendly and the room was very clean. The kitchen/living area has a small frig, microwave as well as two plates, glasses, wine glasses, mugs and silverware. We bought fruit and food back to the room from the farmers... More 

Was this review helpful? Yes
Sean F, Manager at Sanctuary South Beach, responded to this review

What an honor it was for the hotel and the restaurant to share such a special time and help you both ring in the New Year! From the large comfortable rooms, friendly staff, great location and certainly the fabulous restaurant located in our lobby, it sounds like you both got the best out of your stay with us at The... More 

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Additional Information about Sanctuary South Beach

Address: 1745 James Ave., Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach > City Center
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sanctuary South Beach 4*
Number of rooms: 30
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Also Known As:
Sanctuary South Beach Hotel Miami Beach
Sanctuary South Beach Miami
Hotel Style:
#48 Luxury Hotel in Miami Beach

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