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All 197 Miami Beach hotels

Sanctuary South Beach

4.0 of 5 Hotel   |   1745 James Ave., Miami Beach, FL 33139 (City Center)
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Ranked #98 of 197 hotels in Miami Beach
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295 people have reviewed this hotel

Traveler rating
    80
    85
    41
    38
    51
See reviews for
22
109
14
46
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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English first
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

We have spent our spring break at the gorgeous Sanctuary in South Beach. We stayed in their SPA Penthouse, and this is a fantastic room. Spa rainforest shower, glass and beautiful Art Deco decor, large outdoor deck where you can sunbathe or take a siesta. Feng shui design throughout the entire place to facilitate for a balanced, relaxing and re... More

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NEW YORK
1 review
5 of 5 stars Reviewed 5 days ago NEW

I love this hotel. The name of the Hotel Sanctuary really fits. The staff were Awesome. Eddy,Luis and Andres. I love the fact that you text, to see how everything was going. Kudos to you guys. The only disappointment was i didn't get to use the pool at your sister property GALE. I was to buy :) . Overall wonderful... More

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Ignacio L, Manager at Sanctuary South Beach, responded to this review

Dear Guest Thank you very much for your lovely comment regarding your recent stay at the Sanctuary South Beach. It is great to hear our awesome staff, were able to assist you everywhere via text message. I hope you visit is soon, and you will be able to enjoy the pool at our sister property as well. Please email us... More

1 review
5 of 5 stars Reviewed 1 week ago via mobile

They catered to our every need. Helpful about where to go fun and different foods. The staff was very friendly. The hotel was very pretty. Their food was excellent. I would recommend this hotel to family and friends. I would stay at this hotel on my next visit.

Was this review helpful? Yes
Ignacio L, Manager at Sanctuary South Beach, responded to this review

Dear Guest Thank you very much for your great feedback regarding your recent stay at the Sanctuary South Beach. At the Sanctuary, our associates always desire to provide the very best and will be grateful for your kind words. We do hope you will stay with us again. Please email us at sanctuaryreservations@meninhospitality.com in order to get the best rate.... More

Barnstable, Massachusetts
2 reviews
2 of 5 stars Reviewed 3 weeks ago

We arrived at the hotel and Luiz at the front desk was not helpfull at all. We came with our hands full and carrying our luggages and he didn't eve try to open the door for us. He just stood there watching us until my husband asked if there was someone that could help us. The room was extremely dirty... More

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Ignacio L, Manager at Sanctuary South Beach, responded to this review

Dear Guest Thank you for taking the time to comment on Tripadvisor regarding your stay with us. I am so sorry to hear about your disappointing experience. I truly apologize for any inconvenience occurred. I am the Hotel Manager at Sanctuary South Beach and I will be always available to you. Please contact me directly in the future. I would... More

Boston
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I almost didn't write a review because I wanted to keep this place a secret- It's truly a hidden sanctuary set back from the craziness and noise of Ocean Ave. The room was large, the bed was comfortable, and the sauna in the bathroom was nice (although the lighting in the sink area was a little too dim). The best... More

Was this review helpful? Yes 1
Ignacio L, Manager at Sanctuary South Beach, responded to this review

Dear Guest Thank your for taking the time to comment your recent stay with us. We are thrilled to hear you enjoyed your large suite and roof-top pool deck. Our prime location lets you walk to all main attractions in SoBe and lets you rest at night in a comfortable bed hidden from all the craziness and noise. Once again,... More

Boston, Massachusetts
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

This place is a hidden gem in a great location. Great value, great staff, plus the restaurant downstairs is the best food that I had during my week anywhere in Miami. We had the pool to ourselves on the busiest week of spring break. I want to keep this place a secret!

Was this review helpful? Yes 1
Ignacio L, Manager at Sanctuary South Beach, responded to this review

Dear Guest, Thank you for this most rewarding feedback regarding your recent stay at the Sanctuary South Beach. Our goal is to create good memories for our guests, and we are truly delighted to learn that we have accomplished this with you. I will definitely share this great review with the entire hotel and restaurant team. Please email us next... More

Jacksonville Beach, Florida
Top Contributor
56 reviews 56 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed 4 weeks ago

What a dump! We had a horrible stay here. We checked out early it was so bad and then they charged us for 16 nights and we had only booked for 4 but left after 2! It took 6 phone calls for them to get the charges fixed. When we got to our room there were marks all over the... More

Was this review helpful? Yes
Ignacio L, Manager at Sanctuary South Beach, responded to this review

Dear Guest On behalf of entire Sanctuary South Beach staff, I would like to express our sincere apologies that your stay did not meet your expectations. It is truly disappointing to hear you did not receive the experience you were hoping for. Our goal is to provide outstanding service and create memorable experiences for all of our guests. We take... More

Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

I hardly write reviews yet, after staying at The Sanctuary Hotel for three nights, this past weekend, I have to say it was one of my best experiences in South Beach!!! The rooms at the Sanctuary are very large for a art-deco South Beach hotel! My check-in, front desk attendant Louise was very professional and friendly. I also had the... More

Was this review helpful? Yes 1
Ignacio L, Manager at Sanctuary South Beach, responded to this review

Dear Guest, Thank you for taking the time to provide feedback from your recent stay at the Sanctuary South Beach. I am excited to hear the Sanctuary was one of your best experiences in South Beach! I appreciated your gracious compliments regarding our team members in both of our properties. We look forward to welcoming you back for another unforgettable... More

Kent
Contributor
17 reviews 17 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 26, 2014 via mobile

Late booking before flying home to the UK- only 20 rooms I think and typical boutique hotel. Great location just behind Collins avenue and two blocks from a fab beach.Neat pool area and rooms very large and clean.staff very helpful and friendly . Breakfast adequate. The hotel is linked to the Gore hotel a block away and we were able... More

Was this review helpful? Yes 1
Carlos D, Manager at Sanctuary South Beach, responded to this review

Hello Goft, Thank you for posting this review. I'm thrilled to hear that you enjoyed our spacious rooms and that our staff was very accommodating. your feedback is greatly appreciated and please reach out to me when making travel plans. cdejesus@meninhotels.com More

Philadelphia, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 25, 2014

Stayed here for three nights in decemberl, best place for the money in south beach. Stayed at their sister hotel the Gale in August a block away. Stay here, use all the Gale's amenities, your done. 1.5 blocks from the beach, perfect.

Was this review helpful? Yes 1
Carlos D, Manager at Sanctuary South Beach, responded to this review

Dear Chris. Thank you for posting this review, We are close to all South Beach has to offer. Beach, Clubs, Restaurants and Shopping. Please send me an email when planning your next trip. cdejesus@meninhotels.com More

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Additional Information about Sanctuary South Beach

Also Known As:
Sanctuary South Beach Hotel Miami Beach
Sanctuary South Beach Miami
Sanctuary South Beach Hotel
Address: 1745 James Ave., Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach > City Center
Amenities:
Bar / Lounge Free Breakfast Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#10 Best Value Hotel in Miami Beach
#43 Luxury Hotel in Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sanctuary South Beach 4*
Official Description (provided by the hotel):
Sanctuary Hotel and Spa is in an ideal South Beach setting for those who want to be away from it all but in the middle of it all. Our four star boutique hotel is located steps away from Collins Avenue, the Fillmore at Jackie Gleason Theater, Miami Beach Convention Center, New World Symphony, Washington Ave., and Ocean Drive. Whether your trip is business or leisure our knowledgeable staffs will guide your South Beach experience and make sure that exceptional service is unlike any other Miami Beach Hotel. ... more   less 
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