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All 200 Miami Beach hotels

Sanctuary South Beach

4.0 of 5 Hotel   |   1745 James Ave., Miami Beach, FL 33139 (City Center)
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Sanctuary South Beach
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61%
Ranked #76 of 200 hotels in Miami Beach
A recent review
3 of 5 stars reviewed 4 days ago
Dilip A London
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312 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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English first
New York, New York, United States
Senior Contributor
32 reviews 32 reviews
23 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

This hotel is nowhere near 4 star hotel, when you come in there is no lobby, no valet parking as states on their site, you can park cross the street for $20-30 a day, it's very small property, regular suits are small and uncomfortable, I dono what genius designed those suits but it's lacking basics that even 3 star hotel... More

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London
1 review
3 of 5 stars Reviewed 4 days ago NEW

This did the job and wasn't overpriced. Reception very helpful and a good location to South Beach. The rooms could maybe do with a bit of a renovation but that's not to say that there is anything particularly wrong with them. I would stay here again if in Miami.

Was this review helpful? Yes
Ignacio L, Manager at Sanctuary South Beach, responded to this review

Dear Guest Thank you very much for you review. Please let me know what could we have done in order to make your stay a "5 star experience". You can email me at iluciano@Meninhospitality.com in order to get the best room and rate for your future visit. Regards, Ignacio Luciano More

Castelfiorentino, Italy
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

the general service was good specially the helpfulness of the concierge but the breakfast quality was poor. no bread at all, no hot milk, no kind of salty food and the jam was really poor. it can be easily improved

Review collected in partnership with this hotel

Was this review helpful? Yes
Ignacio L, Manager at Sanctuary South Beach, responded to this review

Dear Guest Thank you for your feedback. I will definitely look closer to your review and work on improving all the points you mention. We hope you give us another chance in the near future.Please email me at iluciano@meninhospitality.com in order to book your next stay. Regards, Ignacio Luciano More

1 review
2 of 5 stars Reviewed 2 weeks ago

Myself and my boyfriend stayed for 3 nights in late June. We arrived and went through some of the check- in process before being told to come back because our room wasn't ready. On returning we had to go through the process again with a different guy (same questions), there was then an issue with the system so it took... More

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Ignacio L, Manager at Sanctuary South Beach, responded to this review

Dear Guest Thanks for your review. I looked into our emails and I did not see any email requesting a bikini. We do have it here in our lost and found. We have been calling the number you provided and it is disconnected. I also emailed you, and it looks that the email provided belongs to another person. Please email... More

Nyc
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I went to SoBe for my birthday. My friends & I had a great time. The service was great & everyone & I mean everyone was friendly & extremely helpful. The location was great & convenient. I will be back next year.

Was this review helpful? Yes
Ignacio L, Manager at Sanctuary South Beach, responded to this review

Dear Guest I am so glad to know you and your friends enjoyed your stay at the Sanctuary South Beach. Please email me at iluciano@Meninhospitality.com in order to block the best room and rate for you next year stay. Regards, Ignacio Luciano More

Pittsburgh, Pennsylvania
Top Contributor
71 reviews 71 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

While in Miami for a conference, a friend and I decided to share a room at the Sanctuary due to the location from the convention center and also a WALK away from the beach! The rooms are very 'trendy' and feel nice. We really weren't in the room for all that long but it did serve it's purpose. There are... More

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Ignacio L, Manager at Sanctuary South Beach, responded to this review

Dear Guest I really appreciate the time you took to review your recent stay at the Sanctuary South Beach. Thank you very much for your kind comments, I will definitely share them with the entire hotel staff. Please email me at iluciano@Meninhospitality.com in order to get the best rate next time you decide to visit South Beach. Regards, Ignacio Luciano More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

This honestly was the best hotel ever. Everything from the room, to the food, and everything in between was just fantastic. Luis, Maria, and Eddy were exceptional. They routinely would check up on us via text message to insure that our stay was nothing less than superior. If you are looking for a relaxing, friendly, and convienient place to stay,... More

Was this review helpful? Yes 1
Ignacio L, Manager at Sanctuary South Beach, responded to this review

Dear Guest Firstly, many thanks for writing a review about your recent stay at the Sanctuary South Beach. It is a great pleasure to know you received an excellent customer service from Eddy, Maria and Luis. We hope to have you stay at the Sanctuary in the near future. Please email me at iluciano@meninhospitality.com in order to get the best... More

New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I finally came around in writing a review.. Me and my boyfriend booked this hotel for a 3night stay in May- and we have to agree that it was the best service and hotel ever. For my boyfriend he has been to Miami numerous of times, for me it was my first. He was very pleased, and we agreed whenever... More

Was this review helpful? Yes 1
Ignacio L, Manager at Sanctuary South Beach, responded to this review

Dear Guest Thank you for your review regarding your recent stay at the Sanctuary South Beach. I am most delighted to know that you enjoyed your visit and you consider us the ONLY hotel to stay in (South Beach). We hope that you will visit us soon, please send me an email at iluciano@Meninhospitality.com in order to get the best... More

New York
1 review
5 of 5 stars Reviewed 3 weeks ago

I have been staying at the Sanctuary once or twice a year for the past 5 years... and this time was no different.. Eddy is just wonderful.. and I can't wait to return in November! This is the only hotel for me on South Beach.. Rooms are spacious and that bed provides some of the best sleep ever, although i... More

Was this review helpful? Yes
Ignacio L, Manager at Sanctuary South Beach, responded to this review

Dear Guest Thank you for your awesome review on TripAdvisor. We are very honored to have you at the Sanctuary South Beach every year. Thank you for your great comments regarding Eddy. We hope to see you in November, please email me at iluciano@Meninhospitality.com in order to get the best available rate. Regards, Ignacio Luciano More

Miami, Florida
1 review
5 of 5 stars Reviewed 3 weeks ago

I went to the Sanctuary hotel for a week get away with my girl friend. Since the beginning we were greeted by Maria, whom not only told us all about the hotel, but also helped us setting up some tours; honestly it was fun! Definitely we will be coming back soon.

Was this review helpful? Yes
Ignacio L, Manager at Sanctuary South Beach, responded to this review

Dear Guest I am glad to hear you had fun in your recent stay at the Sanctuary South Beach. I am also happy to know that Maria made your stay even better with her customer service skills. We look forward for your next stay. Please email me at iluciano@meninhospitality.com in order to get the best deal. Regards, Ignacio Luciano More

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Additional Information about Sanctuary South Beach

Address: 1745 James Ave., Miami Beach, FL 33139
Location: United States > Florida > Miami Beach > City Center
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sanctuary South Beach 4*
Reservation Options:
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Also Known As:
Sanctuary South Beach Hotel Miami Beach
Sanctuary South Beach Miami

247 photos of this hotel

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Amenities

Bar / Lounge Free Breakfast Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#43 Luxury Hotel in Miami Beach
Hotel Class
Official Description (provided by the hotel)
Sanctuary Hotel and Spa is in an ideal South Beach setting for those who want to be away from it all but in the middle of it all. Our four star boutique hotel is located steps away from Collins Avenue, the Fillmore at Jackie Gleason Theater, Miami Beach Convention Center, New World Symphony, Washington Ave., and Ocean Drive. Whether your trip is business or leisure our knowledgeable staffs will guide your South Beach experience and make sure that exceptional service is unlike any other Miami Beach Hotel. ... more   less 
Number of rooms
30

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