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Sanctuary South Beach

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1745 James Ave., Miami Beach, FL 33139
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Sanctuary South Beach
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Sanctuary South Beach
Sanctuary South Beach
Sanctuary South Beach
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476 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Phoenix, Arizona
1 review
4 of 5 stars Reviewed 2 days ago NEW

We booked the Sanctuary through Hotels Tonight app & actually ended up staying at the Gale. It was a great experience we felt we had been upgraded. Time was short lived but memorable. Only issue was lack of free parking.

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Pompano Beach
1 review
4 of 5 stars Reviewed 2 days ago NEW

Amazing night. Worth the price great location would visit again. The room was very nice and clean and the bed was awesome . Not to mention I loved the shower. It was a great location on James ave very close to all shopping and beach.

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Toronto, Canada
1 review
1 of 5 stars Reviewed 4 days ago NEW

My worst hotel experience! Of all of the business travel and hotel stays I have experienced, I must say the this recent experience was the farthest thing from being a 'Sanctuary'! From unprofessional, poor service, to unrestful nights! I could go on, but just the thought of reliving a week of this horrible hotel experience, makes me shutter! Do not,... More 

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Rio De Janeiro
1 review
4 of 5 stars Reviewed 5 days ago NEW

Really nice hotel. Nice location, excellent room, nice pool. Good service and clean room. Nice bed and excellent sleep quality. There is a nice and posh a restaurant. Good value by what you get. I would love to back someday. :) :) :) :) :)

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Campeche, Mexico
1 review
4 of 5 stars Reviewed 1 week ago

Good... Thanks. All persons are so nice and the building too. only the breakfast are not so good for us. We were very comfortable especially with the beach and the people . All are divine !!We spent almost a week excellently.

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Heswall, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

After reading reviews we are abit concerned after booking this hotel however we enjoyed our stay at the Sanctuary South Beach. The location is good and the room was comfortable. Our room did have a musty smell but was clean and the amenities were great. We liked the rooftop pool although it was small it was peaceful and relaxing although... More 

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Bayamon
1 review
3 of 5 stars Reviewed 1 week ago

Small hotel with good location to be out of ocean drive. Close to lincoln road. Room Is big but hotel needs maintenance in the rooms and outside. Under a budget is ok! Breakfast is ok but as soon as is over no matter its before 10:30 you will need to eat at other place. They should have a person in... More 

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1 review
2 of 5 stars Reviewed 1 week ago

HOLY MOLDY AND NO I DON'T MEAN MOLY. I stayed here 5/5-5/6 check in went smoothly I was super excited because the hotel looked awesome until we got to our room that is (#208). Upon walking in the room I noticed it had a very strong musty smell. I know that smell and it's called mold.. took me about 45... More 

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Sean F, Manager at Sanctuary South Beach, responded to this review

Thank you for taking the time to provide such essential and constructive criticism of your stay and experience of the hotel. Any and all feed back from our guests gives us the opportunity to always improve and consistently provide a better product for our returning and new guests. The hotel is currently about to embark on a maintenance and improvement... More 

Naples
1 review
2 of 5 stars Reviewed 2 weeks ago

Staff was very courtesy, however, we found several hairs on our made bed. The shower cap in our bathroom had previously been used. There was no hot water and minimal water pressure in the evening. My wife has also discovered several bites on her body after the night in their bed.

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Sean F, Manager at Sanctuary South Beach, responded to this review

Thank you for your review. I am happy to hear that you found our staff courteous and kind. I do apologize for any inconvenience that you might have faced in your room. I know that our housekeeping team works very hard to provide our guests with the best quality of room, I am sorry if you did not experience that.... More 

Bogota
1 review
3 of 5 stars Reviewed 3 weeks ago

need refurbish, modernization and improvements in bath and kitchenettes. IT LOOKS LIKE ABANDONED IN some spots of the hotel. The sofa was dirty as were the carpet . the smell is terrible, damp !! Louis is great and also the clean service staff.

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Sean F, Manager at Sanctuary South Beach, responded to this review

61fernadov thank you for taking the time to share your review. Please know that the hotel is dedicated to providing our guests with the best quality of service and product. We are currently going through the improvements on the property and rooms to make sure that our guests get the great value of service, room and location. I do hope... More 

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