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Sanctuary South Beach

4.0 of 5 1745 James Ave., Miami Beach, FL 33139
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Sanctuary South Beach
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395 reviews from our community

Traveler rating
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    117
    57
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34
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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A TripAdvisor Member
3 of 5 stars Reviewed today NEW

The rooms need maintenance for sure. Pool area is boring. We liked the staff and they were super friendly but we should have been offered something for the toilet issue / inconvenience. Luckily the 2nd day of our stay we did move to another room but the tub was peeling. At least the toilet worked and didn't smell like strong... More 

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Etobicoke
1 review
4 of 5 stars Reviewed 2 days ago NEW

We had a smooth checkin, great location to access all activities in the area. Enjoyed our stay with knowledgable informative staff. Only one note, wished the staff explained the complimentary car service at checkin.

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Curitiba, PR
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

The Sanctuary has a Great location , two blocks from Lincoln Road and Collins Avenue. The rooms are really big (about 37m2), has a new kitchen suplies and parking right in front. Rates are very nice too (U$ 140 daily/2pax).

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Pennington
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

As said, a shabby feel overall. My parents stayed at the same time and had to move room twice due to broken TV's. I saw 5 rooms all in all and all needed attention. A sofa in one of the rooms was so badly stained it was cringe worthy. Breakfast service was poor, we had to chase down a waiter... More 

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Sean F, Manager at Sanctuary South Beach, responded to this review

This is certainly not a typical experience for any of our guests. We pride ourselves in maintaining the highest standards in quality and service when staying with us. I encourage to please reach out to the hotel directly so that we can discuss in further detail. I do hope that we hear from you soon. More 

Stirling, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

Stayed here for three nights after a Caribbean cruise. Very busy due to Art Basel week. Enjoyed the hotel and found staff helpful. Room very spacious and well appointed. Self service waffle making an enjoyable twist.

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Sean F, Manager at Sanctuary South Beach, responded to this review

I am terribly sorry to hear of your disappointment while staying with us here at the Sanctuary Hotel. There is no excuse for this experience for anyone to have with us. This is certainly not a typical experience for any of our guests. The isolated incidences have been noted and will be addressed immediately to ensure that this will not... More 

Key West
1 review
2 of 5 stars Reviewed 3 weeks ago

It was nice to have a large apartment style room in south beach especially with a kitchen! However the rooms were very dirty. The floors felt like the had a slippery film on the tile. There was MOLD in my shower. My toilet was constantly running. I was not please with the cleanliness. I did appreciate the texting service making... More 

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Sean F, Manager at Sanctuary South Beach, responded to this review

Thank you for taking the time to share your experience about your stay with us. The standards that we keep our rooms is always of the utmost quality. I am sorry that you did not find your room to be that. Although the valet service is separate from the hotel, it is still unsatisfactory for me to hear of the... More 

Düsseldorf, Nordrhein-Westfalen, Germany
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

perfect located, near Lincoln Road. Average rooms, extremely loud A/C, dirty patio and elevator, the carpet in the elevator looked exactly dirty over the 4 days stay. No lunch service. 30 bucks for overnight parking is quite a lot ... would expect a discount as a hotel guest!

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Sean F, Manager at Sanctuary South Beach, responded to this review

Thank you for taking the time to reflect on your stay with us at The Sanctuary Hotel. The feedback provided by you and all of our guest's gives us the opportunity to always improve to provide a better experience for you and all of our guests. I look forward to using your insight to do just that. I hope in... More 

Zurich
Top Contributor
63 reviews 63 reviews
56 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 4 weeks ago

If you plan to stay in Miami Beach, you should try this hotel. It is in the same building as the famous OLA Restaurant (try it for a dinner, the Ceviches are simply a dream). My wife and I stayed there at the beginning of our Florida tour, and we liked it very much. Conveniently located close to nearly everything,... More 

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Sean F, Manager at Sanctuary South Beach, responded to this review

We could not be happier to hear of the wonderful first impression that we were able to make on your stay with us. Our lobby restaurant is truly the best hotel restaurant on the beach and located just steps outside your room. The convenience of that and proximity to all the best that South Beach has to offer is something... More 

Fairfield, Connecticut
1 review
5 of 5 stars Reviewed 4 weeks ago

Always a great trip to Sobe and the Sancutary hotel. We have a child and its great to have the extra living sapce and the convenience of microwave and kitchen space. The rooftop pool was a delight and made the trip wonderful! Cant wait to be back!!

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Sean F, Manager at Sanctuary South Beach, responded to this review

We can't wait to have you back. The pleasure is truly ours to have you continue to stay with us and make the Sanctuary Hotel a home away from home for you and your family. We look forward to seeing you again soon! More 

Austin
1 review
2 of 5 stars Reviewed November 11, 2014

While the location is great, staff lacked to inform us of many services available, only until we asked based on what we had read online. Cobwebs in the bedroom and steam room in bathroom did not function. Bed was less comfortable than advertised, and every time the en-suite A/C would turn on, it woke both of us up (we're deep... More 

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Sean F, Manager at Sanctuary South Beach, responded to this review

It is unfortunate to hear that we fell short of your expectations. Our entire team is committed to making sure that our guests have an experience that is unforgettable and wanting to return. I assure that upon your next stay we will be able to exceed your expectations please feel free to reach out to the property to give us... More 

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Additional Information about Sanctuary South Beach

Address: 1745 James Ave., Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach > City Center
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sanctuary South Beach 4*
Number of rooms: 30
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Also Known As:
Sanctuary South Beach Hotel Miami Beach
Sanctuary South Beach Miami
Hotel Style:
#48 Luxury Hotel in Miami Beach

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