My friend and I just stayed there and were very impressed by the customer service, the decor, the amenities, the location and the price; All the staff we dealt with was outstandingly helpful, friendly and really made us feel at home. The decor was adorable in a zen-minimalist way complete with a lovely hallway decorated with fountains and bamboo trees.... More

What blew me away about this property was the location & service by the concierge/front desk agent, Mr. Michael Evans. I have worked in the luxury hotel business for almost six years, and Mr. Evans truly delivered superior service during my visit. I first dealt with him on the phone about a week before my stay, Mr. Evans notated all... More

I booked this hotel 7 days prior to my arrival. When I arrived at the hotel I was told the hotel was overbooked and there was no room for me and my friend. When we turned up around 1pm we were told the room wasn’t ready but we could return at 3pm and we would be given our room. At... More

This hotel has great intentions, but could use another 200k in renovations....Fix up bubbling walls, water damage, plumbing, new doors/keys, lighting, install a bigger pool.... Here's how I feel about my stay: STAFF: Can't complain about the staff. The girl who checked us in was very friendly and those we met in the hall were also very sweet. HOTEL ROOM-... More

Really chill hotel with huge rooms and good amenities. Everyone at the front desk was super nice. Especially Sasha, she's a rockstar! Would definitely stay here again when I'm back in the South Beach area.

We came for a recent vacation and thought this hotel was great. Excellent location, clean, modern, and very affordable! The location was what we loved the most besides the fact that it was very clean. We were in walking distance of Everything! Which was perfect because nobody wants to constantly have to spend money on cab fare. The only downfall... More

This place has a very interesting layout. It's a giant square with a courtyard, but every room is private and very trendy. That enables people to be very social but not crazy. The location can't be beat. It's right next to Lincoln road and runs parallel to Collins Ave.

We choose the Sanctuary for it's proximity to the downtown area. It was easy parking, 1 block off the main street, great facilities for drinks and dining and the rooms were very cool! When we walked into our room, we thought it was a very modern apartment style. Cool furnishing, nice bathroom and the bedroom was very nice. It is... More

The hotel is nice but not a four star hotel it doesnt have a parking lot me and my husband stayed there last week march 26 through march 31 2013 ( last week) we had to park in a parking lot in front of the hotel which is the only one avaliable, in the Parking Lot They STOLE my sunglasses... More