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Sanctuary South Beach

4.0 of 5 1745 James Ave., Miami Beach, FL 33139
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#79 of 201 Hotels in Miami Beach
346 Reviews 3.5 of 5 stars
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Sanctuary South Beach
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Sanctuary South Beach
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346 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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A TripAdvisor Member
4 of 5 stars Reviewed today NEW

Could use some remodeling. I didn't even know about eletric car or in room technology. The staff is excellent and the location unique.Breakfast was average, nothing special. But it is worth a try. Good staff.

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Roswell, Georgia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

In January 2014 I celebrated my 42nd year in the Hospitality - Hotel Industry. The Sancturay was an on line discovery selected through a search on Goggle Earth to find a hotel in South Beach close to my appointments during a business trip. I was attending the Hospitality Design Convention at the Miami Beach Convention Center. Sancturay's attention to every... More

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Brooklyn, Ny
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

I've been here 3 times. The location Is excellent. The value is outstanding--quiet and away from South Beach madness, yet close to my favorite places. The rooms are clean and large, though a bit spartan. The roof top area is disappointing. The pool is more like a very large bathtub. Nonetheless, I will be back assuming the price remains right.

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London, United Kingdom
2 reviews
3 of 5 stars Reviewed 2 weeks ago

Overall had a great stay at the Sanctuary but it didn't get off to the best start - when checking in, we were told we had to pay a $400 holding fee for the room even though we had already paid for everything and there was no mention of a holding fee anywhere when we had booked - very presumptuous... More

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White Plains, New York
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Overall, a very quaint hotel. The staff members are very nice. The location is a plus (about a 5 minute walk to the beach). The rooms are very unique and spacious (full living room, kitchen area, and separated bedroom). Also, there is the ability to visit 2 other SoBe hotel pools and an imperfect "car" service, both of which are... More

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Sherman Oaks
1 review
2 of 5 stars Reviewed 2 weeks ago

Your Review Poor customer service. Was told coffee would be sent to room and never arrived during entire stay. Would only allow one key per room. Was misinformed about fitness center hours in Gale hotel which altered my schedule because I was incorrectly told it was open 24 hours.

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Raritan
1 review
4 of 5 stars Reviewed 2 weeks ago

Stay was very comfortable. Walking distance to the beach and Lincoln St. However, our trip was too short and could not check out other amenities. Service was excellent. Did not see other amenities like the pool, etc

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Ignacio L, Manager at Sanctuary South Beach, responded to this review

Dear Guest We truly appreciate that you have so graciously allowed us the opportunity to learn about your recent experience and we all look forward to hosting you again in the future for a longer stay. Please email me at iluciano@meninhospitality.com in order to get the best deal. Kind Regards, Ignacio Luciano More

Wilton Manors, Florida
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I recently had my second stay at Sanctuary, it was even more disappointing than my first. This small boutique hotel with a good location has potential , but falls very short of welcoming and satisfying. Check in is at 4 pm, however, our confirmation email stated 3pm. As of 4:30 pm, we stood amongst an angry group of fellow guests... More

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Ignacio L, Manager at Sanctuary South Beach, responded to this review

Dear Guest I’d first like to apologize. What you experienced at Sanctuary goes against everything that we strive for here. Being a small boutique property, it is a priority for us to always deliver personal, intimate service to each of our guests. I’m certain that I speak for Ola as well when I say that they’re success has been built... More

Seixal
1 review
5 of 5 stars Reviewed 2 weeks ago

Very good location, 2 blocks from the beach with good beach towel and chair service. The room is very nice and comfortable. Staff was very helpfull and very nice. Electric car service was a very good idea and we used it a lot. Breakfast was also good. I recommend the hotel and it is a place to return.

Review collected in partnership with this hotel

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Ignacio L, Manager at Sanctuary South Beach, responded to this review

Dear Guest Thank you so much for taking the time to share your recent experience at the Sanctuary South Beach. It truly are guests like you who ignite our continued drive to providing our guests with the very best in guest services and accommodations. Thank you very much once again, and I look forward to welcoming you back in the... More

Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I'm always in Miami. I definitely feel like a local more than a tourist. This wasn't my go-to spot...but it definitely is now. Additionally, I refrain from writing reviews...but this spot, I voluntarily & wholeheartedly wanted to write a review. Our stay was from the last week of July into August. The hotel is very attractive. It gives off a... More

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Ignacio L, Manager at Sanctuary South Beach, responded to this review

Dear Guest Thank you for your positive review! I am so glad that you found our hotel attractive and our spacious suites with the kitchenette and separate bedroom, made you feel like your private condo. We take great pride of our hotel and the employees offer their best customer service skills in order to make your stay unique. We all... More

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Additional Information about Sanctuary South Beach

Address: 1745 James Ave., Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach > City Center
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sanctuary South Beach 4*
Number of rooms: 30
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Also Known As:
Sanctuary South Beach Hotel Miami Beach
Sanctuary South Beach Miami

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