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Pestana South Beach Art Deco Hotel

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1817 James Avenue, Miami Beach, FL 33139
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Pestana South Beach Art Deco Hotel
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678 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Pestana South Beach Art Deco Hotel
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Stamford, Connecticut
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed April 3, 2015

I stayed at the Pestana few months back in February for a couple of days with my fiancé and daughter after a trip to disney world and this was our second time staying here, we stayed in July 2014 for my birthday (as a couple) as well. I really love the staff at this hotel they are very accommodating and... More 

Was this review helpful? Yes
Alvaro P, Guest Relations Manager at Pestana South Beach Art Deco Hotel, responded to this review

Dear Sfrazer, Thank you so much for being a repeat customer and writing your review on Trip Advisor. We are so pleased that our staff went above and beyond and exceeded your expectations. We do indeed have a lovely pool area and free Wi-Fi throughout the property. However, please be aware that we do have bell staff at all times,... More 

Worthing, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 20, 2015

Loved this quirky but stylish hotel. Friendly staff, great room, excellent location. Only bug bear would be breakfast charged at 12 dollars per day if booked in advance but 17 if you didn't. Staff willing to recommend alternative places nearby. Other than that, i would not hesitate to recommend.

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Joao A, Guest Relations Manager at Pestana South Beach Art Deco Hotel, responded to this review

Dear Sue R, Wow! Thank you so much for this glowing review. We do, in fact, have staff that will go above and beyond their job duty to make sure every guest has a memorable stay here or at any Pestana Hotels worldwide. We appreciate your comment about our hotel being quirky and stylish and in a fantastic location. We... More 

New York City, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed March 13, 2015

We found the Pestana to be perfect for a short stay in Miami. It is on a quiet street but a very short walk to the beach, shops and restaurants. Our room was very spacious although the bathroom was starting to look a little tired and, since we were on the ground floor on the corner of the building, we... More 

Was this review helpful? Yes 2
Joao A, Guest Relations Manager at Pestana South Beach Art Deco Hotel, responded to this review

Elizabeth H, Thank you so much for this fantastic review. We are thrilled to hear that you had a pleasant stay with us and enjoyed our amenities such as our location and being a short walk to the beach. Also, please note that our swimming pool at this moment is not heated so our guest can cool down and enjoy... More 

Worcester, United Kingdom
Level Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed March 12, 2015

We stayed here for one night prior to a cruise. The hotel is ideally placed for local beach, shops and bars. Staff were friendly, rooms clean and spacious. I do agree with a previous comment that the mattresses are way to soft, also walls are very thin. We heard the next rooms tv, people in the hallway and also staff... More 

Was this review helpful? Yes 1
Joao A, Guest Relations Manager at Pestana South Beach Art Deco Hotel, responded to this review

Dear Nicholas T, Thank you so much for sharing your valuable feedback. It sounds that you had a great time with us and were glad that you found our location to be superior. We do have a fantastic location and our staff always goes the extra mile to our entire guest at the property. We do feel that we have... More 

Ireland
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed March 11, 2015

Hotel/Rooms: Clean but paper thin walls so very noisy. You can hear everything going on in the corridor, nearby rooms, and hear people walking on the floor above you. Nice beds, good shower, plenty of drawers/hangers and space to store your stuff. Had to ask the front desk staff to get my room cleaned after 4 days as it was... More 

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Joao A, Guest Relations Manager at Pestana South Beach Art Deco Hotel, responded to this review

Dear Li9001, Thank you so much for your feedback. However, we are saddened to hear that you encountered a few challenges while staying with us. Please note that we have already addressed all of these issues to the correct department so this won’t happen again. On the positive side, we are glad to hear that you found our front desk... More 

Milton Keynes, United Kingdom
Level Contributor
1 review
4 of 5 stars Reviewed March 2, 2015

Stayed here for 3 nights in Feb 2015. Room was clean and comfortable. Nice pool, Mermaid restaurant was good. Location was good for beach, shops and restaurants all within easy walking distance. Staff were friendly. I would recommend Pestana South Beach Art Deco Hotel.

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Joao A, Guest Relations Manager at Pestana South Beach Art Deco Hotel, responded to this review

Dear GaryHue, Thank you for your glowing review. We are thrilled to hear that your three night stay was marvelous. We do, in fact, have a lovely swimming pool area with several lounge chairs, and our Mermaid Café has several items to leave your taste buds coming back for more. Our location is also one of the best only a... More 

Vienna, Austria
Level Contributor
40 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed February 24, 2015

The hotel is a nice little place with a lovely outdoor area and amazing, friendly staff! It only takes a few minutes to walk to the beach and even the main streets with tons of shops, restaurants etc. is only a short distance away! We were 4 people in a room that wasn't very spacious, but for a few nights,... More 

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Joao A, Guest Relations Manager at Pestana South Beach Art Deco Hotel, responded to this review

Dear Kathy 0, Thank you for your excellent feedback. We sincerely appreciate you taking the time and effort to write your review. We are thrilled to hear that you enjoyed our facility especially our outdoor seating area, our lovely heated infinity pool, and our friendly staff. We strive to exceed all of our guest expectations by delivering five-star services. Our... More 

Huntington Beach, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 11, 2015

I had the pleasures to stay at the Pestana for 1 evening (Saturday). After a cruise out of Miami, It was myself and 3 other ladies. I feel that this location was great! It was in the heart of South Beach, Staff was wonderful/helpful/I would love to stay again next time I'm in Miami/South Beach.

Was this review helpful? Yes
Joao A, Guest Relations Manager at Pestana South Beach Art Deco Hotel, responded to this review

Dear Natalie7142015, Thanks for sharing such a fantastic review. We enjoy reading that you and your friends were able to have a flawless stay with us. We loved the fact that you enjoy our prime location and that we are indeed in the heart of South Beach. As always, our staff will always go above and beyond to make sure... More 

Rio de Janeiro, RJ
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed February 10, 2015

It's a cute hotel with a friendly and extra helpful staff. It was my second time at the hotel and last if they don't change those bed mattresses. This time we tried to book a bigger room expecting that the king size bed would be different, but it wasn't. Both me and my wife (4 months pregnant) had severe back... More 

Was this review helpful? Yes 1
Istanbul, Turkey
Level Contributor
51 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed February 1, 2015 via mobile

Location of the hotel is very nice. Walking distance to South Beach and Ocean Drive. In general, rooms are clean and large enough. Free wi-fi is also an asset. If you have a car, think twice. You should find a parking area around (which is not easy and cheap) or you should use hotel valet service with USD 30/day fee.... More 

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