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All 200 Miami Beach hotels

The James Royal Palm

4.5 of 5 Hotel   |   1545 Collins Avenue, Miami Beach, FL 33139‎
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80%
Ranked #42 of 200 hotels in Miami Beach
Certificate of Excellence 2014
A recent review
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1,076 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (215)
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There are newer reviews for The James Royal Palm
See the most recent reviews
Contributor
17 reviews 17 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Excellent experience. Great friendly staff. Will recommend!! worth every penny. We will stay again next year.. Loved the location. All the employees go out their way to make you feel good, safe n go out of their way to please you. Thank you!!! From the moment we walked in til check out everyone had a smile n willing to assist.... More

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Miami Beach
1 review
3 of 5 stars Reviewed 5 days ago NEW

Too expensive for what you get. You are paying for the renovations. The hotel does not have the same appealing look and the rooms have changed furniture that is wooden and stationary. You will pay pay an upscale price for a downscale room. Have stayed there before the renovations and it was much better than now.

Review collected in partnership with this hotel

Was this review helpful? Yes
Richard H, Manager at The James Royal Palm, responded to this review

Thanks for the feedback. I'm sorry to hear that we did not meet your expectations. Please reach out to me at rhai@jameshotels.com so I can better understand your experience. I hope to hear from you. More

Naples, Florida
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

I come to SoBe all the time and have stayed in MANY of the hotels on Collins and Ocean but have not stayed at this property since 2009. If you stayed before the James took over, COME BACK and if you have not stayed in this hotel, STAY! It is by far one of the better hotels in the area... More

Review collected in partnership with this hotel

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Richard H, Manager at The James Royal Palm, responded to this review

Thanks for the recommendation. The highlights shared is much appreciated. Thanks again and we can’t wait to have you back in Miami Beach. More

New Canaan, Connecticut
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Recently our Company had our Strategic Planning Meetings at the James. The banquet staff and entire hotel staff did an amazing job. The food was excellent, rooms were comfortable and extremely clean. I can't recommend this Hotel highly enough. My family came down after the conference was over and the same excellent service was provided to us as hotel guests.... More

Was this review helpful? Yes 1
Richard H, Manager at The James Royal Palm, responded to this review

Thanks for the posting. I’m happy to hear that you had a great meeting experience and also excited to see that you had time to relax and enjoy the hotel amenities with your family. See you soon in sunny Miami Beach. More

Rio de Janeiro, RJ
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed there with my husband and two kids (7 and 5) and I couldn't be more satisfied. The location is perfect, just at the beach, and one block away from Lincoln Road. The staff was really nice and gentle, always trying to please us. The concierge promptly arranged me a babysitter who spoke spanish, for the same day I... More

Was this review helpful? Yes 2
Richard H, Manager at The James Royal Palm, responded to this review

Thank you for the comments. It’s great to hear the urgency and care the team provided during your stay. I will certainly recognize the team for their efforts. The extended stay is much appreciated and a great reminder of the impact that can be made with gentle and intuitive service. We eagerly await your next trip to The James Royal... More

Omaha, Nebraska
1 review
5 of 5 stars Reviewed 1 week ago

Great location, amazing & friendly staff, very clean & well decorated. Two pools, beach access with two chairs & a beach basket, fitness center, ping pong, foosball table, & bikes included in resort fee. Incredible view from ocean front room. I will definitely stay here again!

Was this review helpful? Yes
Richard H, Manager at The James Royal Palm, responded to this review

Wow! Thanks for the great review. I’m happy you enjoyed the hotel and amenities. We look forward to having you back soon. More

Zurich, Switzerland
2 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Somehow our reservation from expedia didn't make it into the hotel reservation system. But even without the reservation the hotel staff was extremely professional and checked us in without any problems. The concierge team was also very helpful. We received an upgrade to a studio suite with amazing views of South Beach Bay and the beach. We loved hanging out... More

Was this review helpful? Yes 1
Richard H, Manager at The James Royal Palm, responded to this review

Thanks for the review. I’m glad that we were able to remedy the issue with your reservations. The mention about the concierge desk is much appreciated. It’s nice to see you had a great experience with us and we hope to have the opportunity to do it again. See you soon! More

San Diego
Contributor
17 reviews 17 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

I was recently here for a few days during Miami Swim Week. It was a fantastic hotel with a great, attentive staff. The rooms were large, to my surprise. The location of the hotel in South Beach was great. Walking distance to the convention center, Lincoln Street and all other fantastic hotels!

Was this review helpful? Yes
Richard H, Manager at The James Royal Palm, responded to this review

Thanks for the comments. The hotel has a fantastic location for our guests that are attending events at the Convention Center and looking to experience Miami Beach. We hope to see you next time hopefully on more leisure than business. Safe travels! More

New York City
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Well located hotel with that exudes the Miami Vibe. I would definitely recommend this hotel for business and leisure travelers. The rooms are larger than they appear on the hotel's web site. For a small fee I was upgraded to a ocean view room.

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Richard H, Manager at The James Royal Palm, responded to this review

Thanks for the contribution. Our hotel offers many room options and I’m happy you were able to take advantage of our ocean front rooms which include larger balconies with a superior ocean view. Thanks again and we can’t wait to have you back soon. More

Sao Paulo, SP
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Excellent location, in the middle of South Beach, near everything. Easy access to the beach, although they offer two chairs on the beach, they charge for the use of umbrellas (USD 20). Room extremely comfortable and very welcoming staff. The only bad experience I had was in the check out, since I was not using the valet service of the... More

Was this review helpful? Yes
Richard H, Manager at The James Royal Palm, responded to this review

Thanks for the posting and feedback. I am concerned about your departure experience. Please reach out to me at rhai@jameshotels.com so I can better understand the details of your experience. I hope to hear from you. Thanks again for the feedback and opportunity for your next visit. More

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Additional Information about The James Royal Palm

Address: 1545 Collins Avenue, Miami Beach, FL 33139‎
Phone Number:
Location: United States > Florida > Miami Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The James Royal Palm 4.5*
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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#16 Family Hotel in Miami Beach #20 Spa Hotel in Miami Beach #25 Business Hotel in Miami Beach #27 Luxury Hotel in Miami Beach #32 Romantic Hotel in Miami Beach #33 On the Beach Hotel in Miami Beach
Hotel Class
Official Description (provided by the hotel)
Featured as one of Conde Nast Traveler UK & US Magazine's "Hot Hotels of 2013" and now a AAA Four Diamond rated beachfront retreat, The James Royal Palm is The James brand's third location and first hotel in Florida. Joining sister properties in Chicago and New York City, the ideally situated, oceanfront hotel offers a total of 393 guest rooms, including studios and suites, with the majority offering ocean views. A combination of personalized comfort, generous complimentary amenities, residentially styled, artistically-inspired details and impeccable service, create an environment ideal for both business and leisure travelers. Just steps away from the beach and world famous Ocean Drive and Collins Avenue, the oceanfront beach retreat is located within the coveted and culturally-rich area of South Beach. The James Royal Palm provides guests with a location immersed in luxury retail, endless entertainment and an unmatched shopping experience.Designed by Lauren Rottet of Rottet Studio, The James Royal Palm is as a modern tribute to the original Royal Palm Hotel's rich history, keeping intact many signature elements of the original architect's design. The compass rose on the terrazzo lobby floor, original green glass reception desk and porthole windows in the lobby lounge have all been preserved and restored.The James Royal Palm features two swimming pools, a plunge pool, poolside bar, The James Pool and Beach Experience, lobby lounge, coffee bar, renew the spa, a full-service spa with salt-infused treatments, lil' james Offerings and Play Space for children, give: the shop, a retail shop offering carefully curated items, and more than 10,000 square feet of indoor and outdoor meeting and event space. Guests can enjoy dining options including signature restaurant Florida Cookery; featuring regional Florida fare. A daily beach retreat charge includes: The James Beach and Pool Experience with Sun Concierge, children's play area, two beach chaise loungers and umbrella, poolside loungers, towel service, 24-hour gym, Lil' James play space access, and local & domestic long distance calls. The James offers complimentary Wi-Fi throughout the hotel, triple-distilled water refreshed twice daily and access to bicycles. ... more   less 
Number of rooms
393

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