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The James Royal Palm

4.5 of 5 1545 Collins Avenue, Miami Beach, FL 33139‎
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Certificate of Excellence 2014
The James Royal Palm
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The James Royal Palm
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1,383 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Top Contributor
155 reviews 155 reviews
20 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed yesterday NEW

This hotel is very large and expansive , 2 pools which were busy but not overcrowded. The food poolside was very good. The private beach area was a great space . The staff were very friendly and helpful . The room was comfy , would have like a bit more space . Disliked the bathroom door.

Was this review helpful? Yes 1
Toronto, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

We travelled to South Beach with our two small children (ages 12 mo and 3 yrs), for a wedding. We were so happy with the exceptional service we received and how the staff went out of their way to ensure our family felt welcome and had everything we needed! The kids playroom was a fantastic resource as it allowed me... More

Was this review helpful? Yes 1
Cincinnati, Ohio
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My partner and I stayed at The James for our special engagement trip! The staff was amazing! We'd like to name those who stood out among the rest...and because they did, collectively they made The James stand out as a place we will definitely return...First off, Scarlett was amazing at the front desk, her welcome and how hard she worked... More

Was this review helpful? Yes 3
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

With in November with my husband and 2 other couples for a BIG birthday celebration! Much much more than we expected!! The staff, the staff is exceptional. We love staying at the Four Seasons because the staff never says no. But the staff here were even more amazing!! Michael the manager checked us in personally and then upgraded us to... More

Was this review helpful? Yes 1
New York, New York, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Just got back from a lovely weekend at the James. First of all, the staff is genuinely friendly and helpful. We never got that feeling that they were only looking for a tip. They really worked hard to make sure that all of our needs were met, and they did it with a smile. The hotel is perfectly situated...steps to... More

Was this review helpful? Yes 1
Miami Beach
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

The James is a swing and a miss. Advertised as a swanky, luxury boutique hotel, I'm here to tell you thats not to expect. The most appalling things that stood out to me is they do not have poolside service and the pool is almost ENTIRELY shaded. This is a hotel for only those who love the beach. The beach... More

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Was this review helpful? Yes 1
Dundee, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed at the James Royal Palm for 5 nights in October. On arrival the staff who helped us with our bags and cars were fantastic. The receptionist was equally lovely, however after paying extra for breakfast we were taken back this had a number of terms of condition attached - American breakfast or extra charges. This limited us to... More

Was this review helpful? Yes 1
Milwaukee, Wi
Contributor
16 reviews 16 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The check in would have made me think this hotel is all about service. A great front desk agent made us feel welcome and informed. But every other interaction was either very friendly or rather indifferent. The property itself is very attractive. Rooms are clean and modern. The spa was great but the pool isn't well positioned for full sun.... More

Was this review helpful? Yes 1
florida
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

From the moment our car pulled up to the entrance, we were convinced that the staff had been very well trained. We felt welcomed, our car was whisked away, our luggage was quickly in our room and check-in was fast and efficient. The room exceeded our expectations. It was very attractive and intelligently arranged, with excellent counter space in the... More

Was this review helpful? Yes 1
New York, New York, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I recently stayed here for almost 2 weeks on a business trip. What a WONDERFUL hotel. I thoroughly enjoyed myself. The hotel accommodations were warm, welcoming, abundant and especially during my extended stay, allowed me to relax on this business trip and enjoy a variety of activities. The rooms were lovely, amply-sized and I had a nice ocean-view with a... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
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Additional Information about The James Royal Palm

Address: 1545 Collins Avenue, Miami Beach, FL 33139‎
Phone Number:
Location: United States > Florida > Miami Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The James Royal Palm 4.5*
Number of rooms: 393
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