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Gale South Beach

Certificate of Excellence
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1690 Collins Ave, Miami Beach, FL 33139
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1 room 1 guest
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Gale South Beach
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1,166 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Birmingham, United Kingdom
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The only bad thing I can think of to say is that the air con was too cold! Otherwise the service is brilliant, the staff are friendly without being in your face. The 15 dollar credit towards breakfast is nice, and I like that plugs are on the unit next to the bed- handy for charging phones. It is very... More 

Was this review helpful? Yes
GMjeffrey, General Manager at Gale South Beach, responded to this review

Sunny Greetings from Gale Sazhom, Thank you for taking the time to provide a detailed review of your recent stay. Clearly you know fine hotels based on the number Trip Advisor reviews as a level 3 contributor. We pride ourselves on our service standards and details, like the bed side outlets, USB ports and custom white tea bamboo GuyandGirl Spa... More 

Hartlepool, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

This hotel was beautiful and attention to detail was second to none. I loved all the old pictures around the hotel and in the room. The whole interior of the hotel was nicely done. The position in South Beach was perfect able to walk to all local areas. The room decor was lovely and we had 2 big double beds.... More 

Was this review helpful? Yes 1
GMjeffrey, General Manager at Gale South Beach, responded to this review

Dear 65scott, I appreciate your honest feedback and yes the Rec Room Nightclub can get noisy and many, like myself are light sleepers. A few rooms do have noise and I truly wish you would have ask to speak with me so I could have seen if another room was available to provide a restful night. The unique character and... More 

Boston, Massachusetts
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Hubby and I stayed here for one night pre-cruise and really loved it. The decor and attention to detail is just impeccable.You feel like you are inside a beautiful home; it's not sterile and harsh like hotels can be. I was afraid that, with our room being on the first floor and a nightclub below, we wouldn't be able to... More 

Was this review helpful? Yes 1
GMjeffrey, General Manager at Gale South Beach, responded to this review

Jessica_the_cruiser, (love the profile name). We are delighted to receive your stellar feedback and 5 star rating. Clearly a seasoned reviewer based on your trip Advisor level, we are humbled to hear we exceeded your expectations and you found comfort "at home" away from the hustle. What I am very proud of is that you had a restful sleep on... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

Everything was a amazing. the staff and service was great. the pool was beautiful. The only thing that was missing was a doorman and that's because you have to go through the restaurant to get to the hotel, but other than that it was a great trip. And Javier and Madison, who checked us in, were amazing.

Was this review helpful? Yes
GMjeffrey, General Manager at Gale South Beach, responded to this review

Erica A, A great review from a wonderful Gale guest. Thank you for acknowledge the gracious service of Madison & Javier. We are so lucky they get to share their care, laughter and passion with our guests everyday. The arrival is unique and when our bellmen are not assisting guests they should be at the doors to assist with the... More 

Oslo
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Gale was a very nice experience, cool retro looking, great location with friendly staff looking to help us with what we needed. We especially got splendid service from the two guys at the beach booth (also working for another hotel, Shelbourne ), Alain and Edward. They made the stay at the beach even better than the weather - which of... More 

Was this review helpful? Yes
GMjeffrey, General Manager at Gale South Beach, responded to this review

Greetings SchmidtOslo, How awesome to hear our Beach Club attendants delivered incredible service to compliment your stay at Gale. I am very proud of the entire team that's deals with personal connections everyday and continue to earn guest loyalty. Be sure to visit soon! More 

Austin, Texas
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I was booked into the new building. The Kaskade suites. Very very nice. Almost did not want to leave room. It was a six star room. The room was fully automated from curtains to, well everything. highly recommended

Was this review helpful? Yes
GMjeffrey, General Manager at Gale South Beach, responded to this review

RandomTexan, It doesn't get any better than Kaskades Suites, our newest additional to the Menin Hospitality collection of hotels. 6 Stars!! We continue to set the bar in the South Beach Boutique Hotel marketplace and have received rave reviews and yes, the rooms are loaded (curtains, lighting, 65" flat screens and of course, the heated automatic ToTo toilets). The feedback... More 

A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago

This hotel was just beautiful. So beautiful. I loved the bed, the shower, the mirrors, the tv, the robes, the minibar, the tray full of things one might need in case they forgot, the closeness to the beach, the beach area, the rooftop pool, the bar, the location, the balcony. I don't think there's anything I didn't love about The... More 

Was this review helpful? Yes
GMjeffrey, General Manager at Gale South Beach, responded to this review

Wow! Thank you for the highest compliments and sharing with the community a score of perfection. We strive for excellence every day, every guest experience. Even when there is a hiccup and folks allow us the opportunity to correct it while onsite, we aim to please and earn your future visit. Parking can be costly as its so limited on... More 

1 review
4 of 5 stars Reviewed 2 weeks ago

I love the decor of this hotel it feels like you stepping in a old Miami style. I stay in a signature room, it was small but long as it was nice& clean and bed was very comfortable. It's very close to everything: beach, restaurant, shopping etc... The Regent cocktail club it was had a nice ambient❤️👍

Was this review helpful? Yes
GMjeffrey, General Manager at Gale South Beach, responded to this review

Hi Mimi K, Loving the photo you took while sipping poolside on the rooftop! Your feedback is important to our continue success and thank you for finding everything spotless and comfortable. Our custom gel cool beds are perfect for a restful sleep. Come visit soon and consider booking a Kaskades Suites room type where the rooms are 3 times larger... More 

Houston, Texas
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I found this hotel on Hotwire and I was not disappointed at all. The overall décor of this boutique hotel is beautiful. There is a $25.00 per day resort fee which includes 2 Beach Chairs and 2 Beach Towels at the Beach club. You receive free Wi-Fi, $15 food and beverage credit, and free transportation around South Beach. The concierge... More 

Was this review helpful? Yes 1
GMjeffrey, General Manager at Gale South Beach, responded to this review

Dear TBM1021, You're hired. Thanks for sharing some great photos from your stay and letting our future guests know about the details. We love to surprise and delight our guests and every now & then, you can score an awesome deal on the 3rd party booking sites...summer is a great time to experience Gale South Beach with incredible offers. For... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed at the hotel last month and hadn't got around to writing a review on our stay. The hotel and rooms were beautiful and very spacious. Staff was very welcoming especially front desk agent Jose Luis. His service really stood out. He was very attentive, helpful and pleasant throughout our entire stay. The location was great too!! Loved every... More 

Was this review helpful? Yes
GMjeffrey, General Manager at Gale South Beach, responded to this review

Warm greetings Maria T, We understand you're busy and its better late than never. Kind regards to receive your 5 star review highlighting Jose Luis stellar customer service. He's a rock star and we are so happy he is a part of our beautiful hotel. I will be sure to show my appreciation to him for providing service excellence! More 

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