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All 201 Miami Beach hotels

Westgate Miami Beach

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16701 Collins Avenue, Miami Beach, FL 33160
Hotel amenities
Westgate Miami Beach
Ranked #178 of 201 Hotels in Miami Beach
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34 reviews from our community

Traveler rating
    2
    9
    6
    4
    13
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
White Pine, Tennessee
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We were so disappointed with the service, the room, the parking with everything. First we were not given a welcome package had to go back and ask for it the next day. Then our air conditioning was not working and they tried to tell us it was just us. The tile in the bathroom was peeling. Never seen that before.... More

Was this review helpful? Yes 2
Miami, Florida
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed September 17, 2013

We usually stay every year in that Hotel for a week we own a time share,they improved the rooms but room service and cleaning as well is very poor they have a bunch people from Haiti in the environmental services that they are not train to deal with tourists they do not even speak in English language and to be... More

Was this review helpful? Yes 6
Centennial, Colorado
2 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 6, 2013

The Westgate Miami AKA Newport Beach Hotel & Resort has improved over the past few years! 2008-2012 was a time for major improvements, unlike most resorts which took their money and put it into their pockets, this resort worked hard to improve their rating. I had such a nice time and a wonderful upscale remodeled room (no requests made, it... More

Was this review helpful? Yes 6
Deltona, Florida
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
39 helpful votes 39 helpful votes
1 of 5 stars Reviewed August 24, 2011

THIS PLACE IS A CESSPOOL!!!! Upon check-in there were no towels in our unit. The bathroom floor was sticky and smelled from urine. We had to request to have it cleaned before we would use it. After cleaning it still smelled. There were no dishes, cup, glasses or silverware. The carpet was filthy and had cigarette burns even though it... More

Was this review helpful? Yes 20
Windsor Ontario
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 29, 2009

I am presently here for a two week stay and find these older reviews inaccurate. The units have now been refurbished - new carpets etc. Our one bedroom unit is very comfortable. Maintenance is being done constantly. Rooms and lobby are clean and well appointed. Staff has been very helpful. Location at the Boardwalk to go to the beach is... More

Was this review helpful? Yes 4
utah
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed May 19, 2009

My husband and I are seasoned travelers. We used a "getaway" from Interval international. We arrived and the place looked like a welfare hotel. The lobby, elevators and hallways were dirty. The room was dirty. Marks on walls, dirty bedspread, dirty rug. My husband went to open up a cabinet and it fell off in his hand. We asked to... More

Was this review helpful? Yes 6
Idaho
Senior Contributor
30 reviews 30 reviews
27 hotel reviews
111 helpful votes 111 helpful votes
4 of 5 stars Reviewed December 30, 2007

I went to Westgate Miami Beach on a really great travel deal for a very good price, and I had never been to the Miami FL area before so I was glad to have what I got and thoroughly enjoyed the experience but ... What you need to know is ... this property is part of the Westgate chain of... More

Was this review helpful? Yes 6
cheshire
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed January 28, 2007

We,a party of four, went to the Wesgate in Nov. 2006 through Sunterra. NEVER AGAIN!!! Although the 2 bedroom apartments were roomy,during the 2 weeks we were there the bed linen was not changed and the rooms were not cleaned.The carpets were so dirty the soles of our slippers were black. Thankfully we went to the Keys for 4 nights... More

Was this review helpful? Yes 5
fayetteville, nc
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed January 24, 2007

I was first assigned a delapidated one bedroom unit. The bedspreads were torn and worn, the carpet was ripped, the upolstery was dated and shreding at the seams. When I complained, I was eventually moved to a "remodeled" studio, the size of a closet. There are no amenities on site. The staff is rude and uncooperative.

Was this review helpful? Yes 6
A TripAdvisor Member
1 of 5 stars Reviewed April 8, 2006

Being a Westgate time share owner, I have had a terrible experience with this resort. Not only are staff rude and unprofessional but the majority do not know the Sunny Isle area and cannot help you with anything in the area. Additionally, No where is ther a sign for Westgate nor are there any Westgate personnel. If you bought a... More

Was this review helpful? Yes 16
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Additional Information about Westgate Miami Beach

Address: 16701 Collins Avenue, Miami Beach, FL 33160
Location: United States > Florida > Miami Beach
Price Range (Based on Average Rates): $
Also Known As:
Westgate Miami Beach Hotel Miami Beach
Westgate Hotel Miami Beach

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