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Dorchester Hotel

Hotel website
1850 Collins Avenue, Miami Beach, FL 33139
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Dorchester Hotel
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913 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Dorchester Hotel
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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 23, 2015

My husband and i moved over to this hotel after a HORRIBLE stay down the street at the Lorrraine Hotel(Motel). From the very first entrance on the property, Carlos ( the bellman) greeted and welcomed us to the facility. He immediately took care of our bags and guided us to the property people. Parking was affordable and convenient. Beach towels,... More 

Was this review helpful? Yes 2
Andrej B, Guest Relations Manager at Dorchester Hotel, responded to this review

Dear Vicki and David, Thank you for the glowing review of our Hotel. It is our greatest pleasure to see that you had such a great time with us. I am glad to see that you were able to take advantage of our convenient parking, beach service, and one of the best happy hours around. I personally passed the kind... More 

Bronx, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 16, 2015 via mobile

The room was perfect. The staff were amazing. The pool was refreshing. The only problem was the so called " Continental Breakfast". I looked up the word and it says "that some hotels offer FREE breakfast" but Dorchester was not part of that "some", which is a bummer to pay 14.99 for a self-served, mediocre beakfast. Yet, the next day,... More 

Was this review helpful? Yes 2
Andrej B, Guest Relations Manager at Dorchester Hotel, responded to this review

Thank you for staying with us at the Dorchester Hotel South Beach, and thank you for the generous comments about our staff, room, and pool area. I apologize that the breakfast options offered did not meet your expectations. Indeed, there are many options for breakfast and dining due to our great location in the heart of South Beach, with many... More 

West Palm Beach, Florida
Level Contributor
14 reviews
3 hotel reviews
5 of 5 stars Reviewed June 14, 2015 via mobile

Service great room awesome one bedroom suite phenomal much space for two adults and a child. Pool area nice not sure what people are complaining about when they say bad things. Good local. Plenty of places to eat.

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Andrej B, Guest Relations Manager at Dorchester Hotel, responded to this review

Thank you for taking your time to post such a nice review. Its our greatest pleasure to see that your family had a great time staying with us in one of our spacious suites. Whenever you come to the area I hope you'll keep us in mind and visit us again. More 

Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed June 10, 2015

We spent two nights there at the end of May, The Hotel is Fine in the most part , but they seriously need to go and find out what constitutes a Continental Breakfast, It is not , a glass of Orange , two pieces of bread and a cup of tea or coffee, this was part of a package so... More 

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Level Contributor
41 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed June 7, 2015

Was there for two nights. When I arrived and checked in, I went to my room and it stunk. There was an ode run there that was rough. Then I checked the bathroom and noticed hundreds of little worms in the bathtub. I called the desk and they moved me to another room. New room was clean but still smelled.... More 

Was this review helpful? Yes 1
Andrej B, Guest Relations Manager at Dorchester Hotel, responded to this review

Thank you for your time to post the review. Please accept my apology about the issue that you’ve mentioned. I am glad that the helpful front desk staff was able to move you. The maintenance manager took care of any related issues and it was confirmed that it was a one time anomaly. Regardless, my apologies that it wasn’t perfect... More 

Travelers are raving about these Miami Beach hotels

Miami Beach
1 review
4 of 5 stars Reviewed June 2, 2015

The room was clean and looked newly re-done. However, our "non-smoking" room smelled of smoke the whole time. In general, the staff was friendly and helpful. We did not eat there, so we can't comment on the breakfast that was offered. Lots of restaurants, including outdoor patios, within walking distance. There was a small fridge in the room, so we... More 

Review collected in partnership with Easytobook.com

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Maple Ridge, Canada
Level Contributor
79 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed May 30, 2015

Six of us stayed at the Dorchester in South Beach for two nights prior to going on a cruise. There was a mixup on our rooms because we ordered 3 rooms with 2 beds each and only got one room with two beds. The other two rooms had a king bed each so our friends had to share a bed... More 

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Argentina
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed May 30, 2015

Only reediming quality of this hotel is that you can walk wherever you want, besides that nothing good to say. Staff unfriendly, they charge you for everything, rooms small noisy the ac and you can hear the tv and the people talking next to you. Also a lot of noise from outside, although we were supposed to be in one... More 

Was this review helpful? Yes 1
Andrej B, Guest Relations Manager at Dorchester Hotel, responded to this review

Thank You for your time to post the review. Indeed, we are in a prime location in Miami Beach within walking distance of many points of interest. I am sincerely sorry that your stay did not meet your expectations. I assure you that this will provide valuable feedback for us, as we did renovate, and are constantly continuing to improve... More 

Key West, Florida
Level Contributor
13 reviews
3 hotel reviews
5 of 5 stars Reviewed May 29, 2015

Was literally just driving around Miami, ended up in Miami beach and decided to stay the night. The staff was super nice and explained what was in the area, gave us a really good walk-in rate for a suite. The room was nice and clean and had a good view of the street. We had just missed happy hour (7-8,... More 

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New York City, New York
1 review
4 of 5 stars Reviewed May 27, 2015

The best three things of this hotel are LOCATION,LOCATION ,LOCATION ..Excellent. for the money is perfect close to night life, great restaurants, Lincoln Rd walking distance,service good front desk people very attentive, everything good.

Was this review helpful? Yes
Andrej B, Guest Relations Manager at Dorchester Hotel, responded to this review

Heartfelt thanks for the kind review. We appreciate your feedback and your gracious comments about our staff and service. Location is very important as well. As you have mentioned; we are steps away from the beach, night life, great bars and restaurants and pedestrian zones. Thanks again for writing and we hope you have you back soon. More 

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