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Dorchester Hotel

Hotel website
1850 Collins Avenue, Miami Beach, FL 33139
Best prices for: 1 room 1 guest
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Dorchester Hotel
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868 Reviews from our TripAdvisor Community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Maple Ridge, Canada
Top Contributor
69 reviews 69 reviews
7 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Six of us stayed at the Dorchester in South Beach for two nights prior to going on a cruise. There was a mixup on our rooms because we ordered 3 rooms with 2 beds each and only got one room with two beds. The other two rooms had a king bed each so our friends had to share a bed... More 

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Argentina
Contributor
11 reviews 11 reviews
5 hotel reviews
2 of 5 stars Reviewed 3 days ago NEW

Only reediming quality of this hotel is that you can walk wherever you want, besides that nothing good to say. Staff unfriendly, they charge you for everything, rooms small noisy the ac and you can hear the tv and the people talking next to you. Also a lot of noise from outside, although we were supposed to be in one... More 

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Andrej B, Guest Relations Manager at Dorchester Hotel, responded to this review

Thank You for your time to post the review. Indeed, we are in a prime location in Miami Beach within walking distance of many points of interest. I am sincerely sorry that your stay did not meet your expectations. I assure you that this will provide valuable feedback for us, as we did renovate, and are constantly continuing to improve... More 

Travelers are raving about these Miami Beach hotels

Key West, Florida
Contributor
11 reviews 11 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

Was literally just driving around Miami, ended up in Miami beach and decided to stay the night. The staff was super nice and explained what was in the area, gave us a really good walk-in rate for a suite. The room was nice and clean and had a good view of the street. We had just missed happy hour (7-8,... More 

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New York City, New York
1 review
4 of 5 stars Reviewed 6 days ago NEW

The best three things of this hotel are LOCATION,LOCATION ,LOCATION ..Excellent. for the money is perfect close to night life, great restaurants, Lincoln Rd walking distance,service good front desk people very attentive, everything good.

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Andrej B, Guest Relations Manager at Dorchester Hotel, responded to this review

Heartfelt thanks for the kind review. We appreciate your feedback and your gracious comments about our staff and service. Location is very important as well. As you have mentioned; we are steps away from the beach, night life, great bars and restaurants and pedestrian zones. Thanks again for writing and we hope you have you back soon. More 

London, United Kingdom
Top Contributor
74 reviews 74 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We were here for 2 nights. The hotel is expensive for what it is (as most places in miami are) but at least is perfectly located on collins road close to the sea. The beach service is a great plus but the swimming pool is small and crowded Room was small, bathroom was old, it was quite noisy and not... More 

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1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

This hotel was horrible, when my friends and I first arrived, we were excited ...UNTIL we stepped foot into the hotel room...the room was very small, nothing like we imagined, we tried to switch rooms to maybe the suite but they wanted more money so we had no choice but to stay there...the next morning we woke up to a... More 

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Andrej B, Guest Relations Manager at Dorchester Hotel, responded to this review

Please accept my apology for the disappointments with the guest room. Dorchester South Beach is a historic property protected from architectural change by State and Local governments. The size of the room is unchanged from the very beginning just like all other art deco buildings in Miami Beach. I am glad that the helpful front office staff was able to... More 

Dronfield, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Booked the day before we were due to arrive in South Beach and we weren't disappointed. The location is excellent at the top end of Collins, close to the beach (loungers, brolly and towels provided in the 'resort fee'), Lincoln Road and Ocean Drive. We found all the staff were accommodating and friendly. We would definitely return if we travel... More 

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2 reviews
3 of 5 stars Reviewed 3 weeks ago

I love the location of this hotel it's not in the heart of the party scene of South Beach but it's on Collins and in a very nice spot, close to the beach, food, and shopping. I stayed here for 3 years in a row. The property is getting a little dated and needs to be updated; rooms and facilities.

Was this review helpful? Yes
Andrej B, Guest Relations Manager at Dorchester Hotel, responded to this review

Thank you for writing, as this provides valuable feedback for us. We thank you for choosing Dorchester South Beach for your repeat stay, and for the generous comments about our prime location. We are constantly improving our hotel. Many updates were made throughout the years and many more improvements are planned in the near future. I hope we can welcome... More 

brooklyn
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 4 weeks ago

Stayed in the suites section for 4 nights.. I was very impressed when I checked in, rooms are very spacious it was like an apartment. Had a 1 bedroom suites which also had a sofa sleeper in the living room area, kitchen will full amenities, bathroom spacious and lots of closet space. The housekeeping staff kept the place immaculate every... More 

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Andrej B, Guest Relations Manager at Dorchester Hotel, responded to this review

Thank You for visiting us at the Dorchester Suites at our prime South Beach location. Your generous, detailed comments have put a smile on my face. I’ve passed along your acknowledgements to our hard working staff. Heartfelt thanks for the great review. It was our pleasure to have you and we can’t wait to have you back! More 

Miami, Florida
1 review
1 of 5 stars Reviewed April 22, 2015

When I arrived at the Dorchester to check in I was saddened to hear that my reservation was mistakenly made for an incorrect date. While the front desk agent who helped me was very nice and tried his best there was nothing he could do according to his manager. I stood to the side waiting on the phone with the... More 

Was this review helpful? Yes
Andrej B, Guest Relations Manager at Dorchester Hotel, responded to this review

Thank You for your time to post the review. I am sincerely sorry that your stay was less than perfect, starting with an incorrect date of arrival on your reservation. I am glad to see that we were able to accommodate you in one of our suites. Once the reservation is found invalid we can provide a walk-in reservation from... More 

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