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All 200 Miami Beach hotels

Dorchester Hotel

3.0 of 5 Hotel   |   1850 Collins Avenue, Miami Beach, FL 33139 (City Center)
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Dorchester Hotel
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60%
Ranked #96 of 200 hotels in Miami Beach
A recent review
3 of 5 stars reviewed 1 week ago
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729 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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English first
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Hotel was nice..... great location, ok rooms, great price.... We were a little lost as to why we had no wash cloths in our rooms we called the desk and it's like they thought we were lying, the first night I went to the front desk and told them and they got us some , but every day after that... More

Was this review helpful? Yes
Aaron G, Manager at Dorchester Hotel, responded to this review

Dear Valued Guest, First I would like to thank you for choosing to stay with us on your visit to Miami Beach. It is unfortunate for me to read that your vacation was ok as we strive to satisfy our guests to the fullest. I would like to apologize about not having fresh wash cloths in your room each day.... More

Ireland
Top Contributor
59 reviews 59 reviews
47 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here for two nights on our recent trip to Florida. The hotel is only average and any extras come at an expensive option - car parking is $29 a night wifi is also an expensive extra. The hotel 'dining room' is only open for breakfast from 7.30 to 11.00 and there are no tea or coffee makers in... More

Was this review helpful? Yes 1
Aaron G, Manager at Dorchester Hotel, responded to this review

Dear Valued Guest, It saddens me to hear that your stay at our hotel was not up to your standards and I would like to personally apologize to you. I understand that the extra $29 may be a lot for parking however many of the neighboring hotels in the area charge more than we do. Also there are other public... More

Tulsa, Oklahoma
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Our 3 day stay here was pleasant. It is convenient walking distance to much of Miami Beach. The room was pleasantly updated with nice furniture and an A/C that almost worked too well! Parking was never full, and very convenient to the front door of the hotel. The maids did an excellent job of cleaning the room each day. Even... More

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wales
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel is in a good location for South Beach and a nice stroll to the shopping and restaurant area, the staff are helpful and friendly the room we had was very dated and could have done with a bit of a refurbishment would have asked to be moved if we where there longer than 3 days. The pool on... More

Was this review helpful? Yes 1
Aaron G, Manager at Dorchester Hotel, responded to this review

Dear Valued Guest, Thank you for choosing to stay with us on your visit to South Beach. It is awesome to hear that the location of our hotel was a great fit for you. I would also like to add that it is extremely satisfying to hear that the staff at the hotel was friendly and helpful which is something... More

Manchester, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We only stayed one night, so got a very limited look at the Dorchester. It was very nice aesthetically with a modern reception area/lobby, and our room was very modern, clean, and comfortable. The bed was very comfy and the other furniture and décor of the room was great. The only thing I would say is that the room was... More

Was this review helpful? Yes 1
Aaron G, Manager at Dorchester Hotel, responded to this review

Dear Valued Guest, Thank you for choosing to stay with us during your visit to South Beach. We are very pleased to hear all the wonderful things you had to say about our hotel even with the amount of time you stayed with us. It is also fantastic to hear that you would stay with us again in the future.... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 28, 2014

I stayed here with my cousins during Memorial Day weekend and everything was great!!! The staff were friendly and very pleasent. The rooms were very modern and clean. I love the fact that my room had a large wall mirror. The front of the hotel is beautiful . I loved it!! And I would deff stay here again

Was this review helpful? Yes 2
Waco, Texas
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 5, 2014

This is a place to sleep and that's about it; if you can stand the smell. We stayed in room 319 and there was an odd smell the entire time. We also had to pay a 15 resort fee for each person which was not mentioned until checkout. This is not anywhere close to being a resort. You pay for... More

Was this review helpful? Yes 1
Aaron G, Manager at Dorchester Hotel, responded to this review

Dear Valued Guest, I would like to personally apologize for all the inconveniences that you had while saying with us. Its very unfortunate for us to read about these problems you encountered as there could have been immediate solutions put into action while staying here. Regarding the smell in the room, a room change could have been done right away... More

Montevideo, Uruguay
Top Contributor
64 reviews 64 reviews
22 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed May 1, 2014

It is an old hotel and they are probably not too worried about mainteinance or renwals as its location is wonderful. Breakfast is available for those who want to pay for it and they also have a small swimming pool. Its located on Collins street, which is un unbeatable location. Staff is not great, but on the other side, they... More

Was this review helpful? Yes 1
Aaron G, Manager at Dorchester Hotel, responded to this review

Dear Valued Guest, First, we would like to thank you for choosing to stay with us on your visit to Miami Beach. Hearing about the customer service being unsatisfactory while staying with us is very unfortunate as it is only right that our staff gives nothing less than exceptional customer service to all our guests. On a positive note, we... More

Senior Reviewer
10 reviews 10 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed April 28, 2014

The Dorchester Hotel is a mediocre property in a desirable area. Given the prices and demand on South Beach, they would probably stay in business, even if they told the truth. However, they don't. The advertised rate for "paradise" does not include a mandatory resort fee of $15.00 that is applied after check-in, even if you are just staying the... More

Was this review helpful? Yes 4
Falmouth, Massachusetts
Contributor
16 reviews 16 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed April 26, 2014 via mobile

Nice location and close to the beach, but dank rooms with non-operational AC in either of the two rooms (apartments). One apartment was ICE-cold with no possibility of adjusting the temp. In the other the handles on the ancient control panel had broken off. The worst was however the staff. The receptionist was rude, and the most unhelpful we have... More

Was this review helpful? Yes 2
Aaron G, Manager at Dorchester Hotel, responded to this review

Dear Valued Guest, I would like to send my deepest apologies to you and your family for the inconveniences you had while staying at our hotel. It is not up to our hotel standards to provide poor customer service and as a manager I will do everything I can to ensure that it is nothing less than exceptional in the... More

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Additional Information about Dorchester Hotel

Address: 1850 Collins Avenue, Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach > City Center
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Dorchester Hotel 3*
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Also Known As:
Dorchester Hotel Miami

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Located in a tranquil courtyard setting across from the beach; three blocks from the Historic District. ... more   less 
Number of rooms
96

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