The hotel was nice not what I expected but it wasnt bad at all. The rooms were clean, staff pleasant and accessible. My only concern was the pool area that needed attention and in my opinion cleaning.
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This hotel is not at all what you would expect by looking at the website.. and i dont mean that in a good way...
On my confirmation email from them, it says i was booked for a king loft jacuzzi suite. when i got to the hotel, it said i was booked for a king suite. i took the key...
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Dear LalaSmith014,
Thank you for taking the time to review the Clinton Hotel & Spa South Beach. We're sorry to hear that we did not meet your expectations and can assure you that guests' feedback is very important to us. Out of over 2,500 nights per month, we get less than 10 complaints - that's over a 99% satisfaction rate....
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We did a fun, one night stay at the Clinton. Rooms are somewhat small, typical of hotels built on SB in that era. Room was well appointed, with ultra-modern fixtures, good lighting, and very clean. Pool area was small and needing attention. Adjacent restaurant adequate for a light bite, but the surrounding area contains so many good choices, I can't...
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Dear GLman08,
We're very delighted to hear that you were pleased with the Clinton Hotel & Spa South Beach. We know we're not the biggest, fanciest hotel on South Beach but our great location, friendly staff, well appointed rooms, and generous amenities (at affordable rates) more than make up for that. Our mission is to continually improve our guests' experience...
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We actually ended up here after Hotel Astor was overbooked and sent us to their 'sister' hotel. From the looks of the 2 lobbies I think it was for the better. We were pleasantly surprised at the condition of the hotel since we got such a great deal on Priceline and it was 2 blocks from the beach. It is...
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Dear GottaTravel13,
We appreciate you taking the time to review the Clinton Hotel and Spa South Beach. We take guests' feedback very seriously and use these to improve every area of our hotel's operations. Complaints are processed thru our various departments and compliments reinforce the work we are doing to provide every guest with the best, most affordable South Beach...
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The location was excellent right in the middle of everything the room was very clean and beautiful. Service was excellent, front desk and concierge very caring, they helped me out with everything. Loved the fact that they have happy hour every night as well, the restaurant is also a hooka bar. The hotel has a nice pool area where you...
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Reviewed October 22, 2009
Dear Lau0419,
We are very delighted to hear that we were able to meet your expectations here at the Clinton Hotel & Spa South Beach. We thank you for taking the time to review our hotel and for your honest feedback. Our free happy hour, guest services, and our location are only a few of the reasons why guests love...
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This is the perfect boutique hotel set in art deco South Beach.
I've been a guest at this hotel 3 times and each time the place gets better. South Beach is one of the best places in the U.S. to party!!! This hotel was able to advise and get me into the best clubs and restaurants in town, not to...
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Reviewed February 25, 2011
Reviewed August 25, 2011
Dear SSPersonel,
We thank you for taking the time to review the Clinton Hotel & Spa South Beach. We're very happy to hear that you were happy with your accommodations and that you appreciate our hotel's locations, amenities, and service. Please let us know next time you're in town because we love our return guests. Again, thanks for choosing the...
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I had an amazing stay. LOVE your staff. All really helpful and super nice. Will definitely be back. Hope the same folks will be there when I visit Sobe again.
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Hi Norlene5,
Thanks for taking the time to review the Clinton Hotel and Spa. We appreciate your positive feedback and look forward to seeing you again next time you're in South Beach.
Best Regards,
T.Ruiz
Guest Services
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We stayed at this hotel after a 7 day cruise to the Carribean with debarkation at the Port of Miami. It was similarly priced with many of the other hotels in the area, however I chose this hotel because of the alleged "free shuttle" to the airport. That was the selling point for me. Well boy was the joke on...
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Dear Guest,
We appreciate you choosing the Clinton Hotel and Spa and for taking the time to write a review. We apologize for not having met your expectations but can assure you that we follow up all guest complaints thru our concierge, house-keeping, and engineering departments. Had we known about any of these issues, we most certainly would've taken immediate...
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Incredible Stay!! Perfect Location!! Very friendly welcoming staff. Large beautiful rooms, enormous comfortable beds. Jacuzzi on the Balcony - we simply LOVED IT.
Rooms 10/10. Location 10/10. Value 10/10. Service 11/10 :) We'll definitely stay here next time.
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This hotel is truly awful. Had we been staying more than one night we would have turned around and left on the spot. The female reception staff member is incompetent , incoherant and unable to follow simple instructions and requests. The hotel is grubby and the lobbies are back lit with dull blue lights which makes it difficult to see...
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We thank you for taking the time to review the Clinton Hotel and Spa South Beach. We work very hard to improve the quality of the hotel service and amenities. Our priority is to satisfy every one of our guests even if sometimes if's difficult to please everyone. In response to the review, all the furniture in the lobby has...
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