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Boulan South Beach

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220 21st Street, 2000 Collins Avenue, Miami Beach, FL 33139
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Boulan South Beach
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Boulan South Beach
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231 reviews from our community

Traveler rating
    90
    70
    25
    21
    25
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93
35
9
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (231)
  • Mar-May only
    (66)
  • Jun-Aug only
    (64)
  • Sep-Nov only
    (60)
  • Dec-Feb only
    (41)
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There are newer reviews for Boulan South Beach
See the most recent reviews
Toronto, Canada
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 7, 2014

My family and I stayed for one week, the location was ideal along with the accommodations. We were welcomed upon arriving and every morning we were greeted with smiles. Any issues we had were addressed right away. Our suite was somewhat of a condo which was roomy and very up to date in decor. Only a two minute walk to... More 

Was this review helpful? Yes 2
JimmyMouawadGM, General Manager at Boulan South Beach, responded to this review

Thank you for your visit and for sharing your feedback! We are happy to hear that you enjoyed our hotel product and location. We now offer several amenities that were unavailable during your last visit, and would love to welcome you back to try them out. We hope you will stay with us again, and take your experience to the... More 

New York City, New York
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 5, 2014

I stayed at the Boulan this past weekend with 5 girlfriends for a bachelorette party. We stayed in the Luxury Two Bedroom Suite, and the room was great! Full kitchen, 2.5 bathrooms (one very large), huge terrace...it was exactly what we were looking for, + more. The rooftop pool was perfect, and the service at the pool was top notch... More 

Was this review helpful? Yes 3
JimmyMouawadGM, General Manager at Boulan South Beach, responded to this review

Thank you for your visit and for sharing your feedback! I apologize for the inconveniences you endured with the fire alarm and beach chairs. are happy to hear that you enjoyed our hotel product and location. We now offer several amenities that were unavailable during your last visit, and would love to welcome you back to try them out. We... More 

New York City, New York
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 5, 2014

During our 3 night stay, there were two separate fire alarms on Thursady and Saturday in the middle of the night, one at 2:30AM and one at 3:30 AM. We had to run down 5 flights of stairs to go to the lobby, only for some rude front desk receptionist to tell us this was a false alarm and had... More 

Was this review helpful? Yes 1
JimmyMouawadGM, General Manager at Boulan South Beach, responded to this review

Thank you for your visit and for sharing your feedback! I apologize for the inconvienences you endured while staying with us due to the fire alarm and phones. We now offer several amenities that were unavailable during your last visit, and would love to welcome you back to try them out. We hope you will give us another chance. Sincerely,... More 

Dubai, United Arab Emirates
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed June 3, 2014

The hotel feeds the purpose. If you're looking for luxury and super comfort, it's not the one. But for me and my friends, we really enjoyed our stay there.. The location was very good; a block away from the beach + everything we needed was in walking distance. Their staff were simply amazing - all of them were super helpful... More 

Was this review helpful? Yes
JimmyMouawadGM, General Manager at Boulan South Beach, responded to this review

Thank you for your visit and for sharing your feedback! We are happy to hear that you enjoyed our hotel product and location. We now offer several amenities that were unavailable during your last visit, and would love to welcome you back to try them out. We hope you will stay with us again, as it will be an experience... More 

Boston, Massachusetts
1 review
2 of 5 stars Reviewed June 2, 2014

I would not stay at this hotel again. The hotel day staff was incredibly helpful and it's location a block away from the beach was great. The young female manager was particularly helpful and very apologetic. The hotel is connected to a night club and it is very loud if you want to try and get some sleep. You have... More 

Was this review helpful? Yes
JimmyMouawadGM, General Manager at Boulan South Beach, responded to this review

Thank you for your visit and for sharing your feedback! I apologize for the difficulties you endured with the fire alarm and noise while staying with us. We now offer several amenities that were unavailable during your last visit, and would love to welcome you back to try them out. We hope you will give us another chance. Sincerely, Jimmy... More 

Boston
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 2, 2014

This is less a full service hotel, than a condo complex, with units that are rented out. We had some issues from the get go - requesting towels and more sheets that never arrived. 2 out of 3 nights we had a 2:30 AM and a 3:30 AM fire alarm. The first night, we trekked out to be told by... More 

Was this review helpful? Yes
JimmyMouawadGM, General Manager at Boulan South Beach, responded to this review

Thank you for your visit and for sharing your feedback! I apologize for the challenges you encountered while staying with us, but we are happy to hear that you enjoyed our hotel product and location. We now offer several amenities that were unavailable during your last visit, and would love to welcome you back to try them out. We hope... More 

Houston, Texas
1 review
4 of 5 stars Reviewed May 25, 2014

The hotel is very accommodating. The rooms are unbelievably amazing!!! Everything u need. Staff is super nice and the beach is right across the street. There were only a few things I would like them to do, for example it would be nice if they would provide breakfast and lunch instead of only breakfast. And the hotels area on the... More 

Was this review helpful? Yes
JimmyMouawadGM, General Manager at Boulan South Beach, responded to this review

Thank you for your visit and for sharing your feedback! We are happy to hear that you enjoyed our hotel product and location. We now offer several amenities that were unavailable during your last visit, including room service and to-go options. We hope you will come back and stay with us again, as it will be an experience on a... More 

Atlanta
Senior Contributor
49 reviews 49 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed May 22, 2014

I just spent one night at the hotel after coming back from Cuba. This hotel is actually many rooms in a very upscale condo high-rise. The room (actually a one bedroom condo) was amazing. It had a full kitchen, dining room table, sofa and side chairs, washer and dryer, powder room, king bed, and extremely large master bathroom. Why would... More 

Was this review helpful? Yes 1
JimmyMouawadGM, General Manager at Boulan South Beach, responded to this review

Thank you for your visit and for sharing your feedback! We are happy to hear that you enjoyed our hotel product and location. We now offer several amenities that were unavailable during your last visit. We hope you will come back and stay with us again, as it will be an experience on a better level! Sincerely, Jimmy Mouawad General... More 

Geneva, Switzerland
Contributor
15 reviews 15 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 11, 2014

I went with my family and stayed for almost one week in early april. First of all, the apartment was very spacious and fresh. Say goodbye to small hotel rooms! Specially if you travel with small kids you need enough room (since even if you want to, you cannot stay the whole day at the beach with the little ones).... More 

Was this review helpful? Yes 2
JimmyMouawadGM, General Manager at Boulan South Beach, responded to this review

Thank you for your visit and for sharing your feedback! We are happy to hear that you enjoyed our hotel product and location. We now offer several amenities that were unavailable during your last visit, including more kitchenware. We hope you will come back and stay with us again, as it will be an experience on a better level! Sincerely,... More 

Swede in Brussels
Contributor
12 reviews 12 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed May 11, 2014

Many other reviewers have praised this place, and rightly so. To be clear, this is a boutique hotel, not a "one-of-a-million-standardized-hotel-chain-experience", which may not fit with everyone. Neither is it a hotel hiding behind the term "boutique" to cover for shabby service, run down rooms or alike. While it is not five star in my book, it is a very... More 

Was this review helpful? Yes 1
JimmyMouawadGM, General Manager at Boulan South Beach, responded to this review

Thank you for your visit and for sharing your feedback! I apologize for the difficulties you endured while staying with us, but we are happy to hear that you enjoyed our hotel product and location. We now offer several amenities that were unavailable during your last visit. We hope you will come back and stay with us again, as it... More 

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