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The Hotel

Certificate of Excellence
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801 Collins Avenue, Miami Beach, FL 33139
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10% off room rate
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1,178 Reviews from our TripAdvisor Community

Traveler rating
    647
    393
    80
    42
    16
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed 2 days ago NEW

We've traveled all over the world and much of the country. The Hotel in South Beach is an exemplary hotel in every way. It all starts with the service. We encountered several staff in all phases of service at The Hotel. They were ALL professional, helpful, courteous, friendly, and there to serve the clientele. Can't stay without mentioning the guys... More 

Was this review helpful? Yes
Goldman P, Manager at The Hotel, responded to this review

Your review was "Simply outstanding" as well! Thank you so much for such beautiful words, and the time dedicated in mentioning all our best. Thank you also for bringing a smile to our amazing staff. Being part of The Hotel, as a guest (or even as an employee), is indeed fabulous. And it constantly shows. The advantages of its location... More 

Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 2 days ago NEW

My wife and I decided to go on a week getaway to South Beach. Read all the awesome reviews that "The Hotel" had and I had to book it. Booking was easy and hassle free..... I was able to do it all while being deployed. From the beginning we were amazed by the elegance of the hotel and courteous personnel.... More 

Was this review helpful? Yes 2
Goldman P, Manager at The Hotel, responded to this review

It is such a pleasure to read your amazing review. We thank you very much for such kind words. Providing great memories to our guests is our drive. We indeed hope to see you back. Again, dont hesitate in contacting us directly, from anywhere you are, we are here for you! Have a superb day! Sincerely, Nara Azevedo - Sales... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Our stay was fantastic, from the time we got there all staff members made us feel so welcome, especially Ernesto & Jesse. Ernesto went above and beyond to help us organise our short time in Miami, even helping to organise a birthday celebration! The room was comfortable and clean. Overall a great stay, would definitely be back.

Was this review helpful? Yes 1
Goldman P, Manager at The Hotel, responded to this review

Thank you so much for your amazing review! We are so glad to hear you've had a fantastic time with us! Our goal is to make your stay the best and most enjoyable possible, being that a long or short one. Going above and beyond for our guests is always a pleasure!! Please let us know directly of your next... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Bottom line the staff make this hotel great. The facilities are good (nice pool area really does feel like an oasis), the hotel is in a fab location, and the hotel offers some great extras. We really had a great stay. But it truly is the staff that bring this hotel from good to fantastic. We found all staff to... More 

Was this review helpful? Yes 2
Goldman P, Manager at The Hotel, responded to this review

Your words brought smiles and happiness to all of our staff! We thank you for them and for staying with us! It is always a pleasure to not only assist our guests the best way we can, but to also create those marvelous memories that goes on for a lifetime. We will be delighted to welcome you back. Please let... More 

Rio de Janeiro
Top Contributor
79 reviews 79 reviews
17 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I'd stayed at The Hotel, Miami Beach, last March. Location is superb! I was used to stay every year at the Park Central Hotel (it closed for renovation ) very close and the owner was the same as from The Hotel. Some of the staff were well known of mine from the former Park Central: very efficient, corteous and polite!... More 

Was this review helpful? Yes 1
Goldman P, Manager at The Hotel, responded to this review

Thank you so much for your review! And thank you for being our long time guest! We deeply apologize for the fire alarm inconvenience, we cetainly welcome you to return to The Hotel for a fresh new non alarm experience. Please send me an email directly and I'll make sure your stay goes as smoothly as possible. It will be... More 

1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

The Hotel is a flamboyant piece of South Beach Art-Deco culture not to be missed. Staff is extremely attentive and courteous. They made sure we had everything we needed on our stay. Hotel is convenient to everything and very clean. Nothing beats a drink on the rooftop bar and dip in the pool in the evening after a hot day... More 

Was this review helpful? Yes 1
Goldman P, Manager at The Hotel, responded to this review

Thank you for your 5 star review! It is so great to read that you have had such an amazing time while here with us at The Hotel. We have to agree that the view and experience from our Roof Top Pool is an unforgettable one.. and we invite you to come back and enjoy more of our South Beach... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago NEW via mobile

Hotel was very nice and staff was very friendly and provided great service. The staff was accommodating to any needs as far as early and late check out. Great hotel to stay at if you are without transportation for it is in the middle of everything. My room was a single room with a double bed which was smaller than... More 

Was this review helpful? Yes 1
Goldman P, Manager at The Hotel, responded to this review

We appreciate your review and thank you for your amazing words. The Hotel of South Beach takes pride into its location, amenities and amazing staff! Thank you! We apologize for unfortunately not having the microwave capability in our rooms... but in regards to the extra desired space we can offer our Suites with 2 beds with its additional living room... More 

Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed 1 week ago

This is my second time staying at The Hotel of South Beach, and I guarantee it wont be my last. I stayed there last year for my 1st wedding anniversary, and decided to stay there this year again for our 2nd wedding anniversary. Upon arrival we were a little early but Daniel was nothing but gracious and started helping us... More 

Was this review helpful? Yes 2
Stafford, Virginia
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Spent the week in Key West and drove to south beach for our last day before flying home. Found a deal online as it was last minute but, a great choice. Art deco hotel a block from the beach and everything else. Parking is a block away. The staff was very friendly, helpful and interest in making our stay pleasant.... More 

Was this review helpful? Yes 1
New York City, New York
1 review
5 of 5 stars Reviewed 1 week ago

Had the best time at the hotel! My husband and i were upgraded to a suite by daniel at the front desk! From the moment we arrived we were treated like friends! Had the best time and look forward to staying here again! The hotel is also conveniently located right in the middle of everything and shares the corner with... More 

Was this review helpful? Yes 1
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