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All 200 Miami Beach hotels

Casablanca on the Ocean Hotel

3.0 of 5 Hotel   |   6345 Collins Avenue, Miami Beach, FL 33141
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39%
Ranked #141 of 200 hotels in Miami Beach
A recent review
3 of 5 stars Reviewed May 1, 2014
Breahna2 Atlanta, Georgia
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745 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
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There are newer reviews for Casablanca on the Ocean Hotel
See the most recent reviews
Atlanta, Georgia
1 review
3 of 5 stars Reviewed May 1, 2014 via mobile

I stayed in 435 which was a private studio and it was fairly small but I only paid $100 so I'm not complaining. The only thing I would change is the fact that there's no outlet in the bathroom so I couldn't see to do my hair

Was this review helpful? Yes
Fort Worth, Texas
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 28, 2014

My husband and I visited Miami Beach a month ago and had a pleasant experience with our stay at the hotel. Gigi at the front desk was very helpful & even upgraded us to an ocean view room at no cost,for being patient as we waited to be helped. Although there was renovations going on, the hotel met our expectations.... More

Was this review helpful? Yes 2
Rene M, Front Office Manager at Casablanca on the Ocean Hotel, responded to this review

Thank you so much for taking the time to review our staff performance and our amenities. It Is great to know we fulfilled your expectations and we will love to have you and your family with us again. More

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 11, 2014

My daughter and I stayed here as a lay over between our stops. The hotel smelled strongly of bleach. The staff spoke very little english. I arrived first and I knew that the check in was at 4 PM. (I was there at 11:30AM). I was told to give my luggage to the valet and they would keep it. I... More

Was this review helpful? Yes 3
Rene M, Front Office Manager at Casablanca on the Ocean Hotel, responded to this review

Our most sincere apologies for not being able to meet your expectations. We will provide coaching to our staff in order to offer the service level we strive for. We can assure you that we are committed to improve all aspects of our guest’s experience and feedbacks like this will only double our efforts in achieving the level of consistency... More

Miami, Florida
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 10, 2014

This is the worst hotel I ever stay. I do not recommend this hotel to anybody. Rooms are poor looking. It was a waste of money for what I pay I could have stayed a much better hotel. Completely disappointed.

Was this review helpful? Yes 2
Rene M, Front Office Manager at Casablanca on the Ocean Hotel, responded to this review

Thank you very much for your time to express your experience with us. Direct feedbacks from our customers, both good and bad, are the most valuable advice we can receive. It allows us to recognize our areas of weakness and make appropriate adjustments to our services. We apologize for the multiple inconveniences you experienced while staying with us. We invite... More

Mount Pearl, Canada
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 9, 2014

This hotel is horrible. Myself and my husband rental a room in this hotel from a private owner it was old and ugly. I am not a real particular person but this place was horrible. Also even if you only stay for one night the owner charges you $75.00 cleaning fee. I would never return or recommend this hotel. Take... More

Was this review helpful? Yes
Rene M, Front Office Manager at Casablanca on the Ocean Hotel, responded to this review

Thank you for sharing your experience. As you know we are a hotel condo, its sad to know that you had a bad experience during your stay. We invite you and your family to stay with us (the hotel), we are pretty sure that you will have a different experience with us. Consider staying with us. More

Wantage, New Jersey
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 2, 2014

Despite poor reviews I gave it a shot. My room and the hotel overall was dated, however, it was spotless , no dust behind TV or anything of the sort. Housekeeping was slow it runs 11:30-6pm (no doubt because of needed ACA and the need to stay competitive. Within 6 blocks there's plenty of eateries, a supermarket banks and so... More

Was this review helpful? Yes 3
Rene M, Front Office Manager at Casablanca on the Ocean Hotel, responded to this review

Thank you very much for taking the time to write your experience about our hotel, you are definitely right about what you mentioned. Our priority is to give our guest our best. Please consider staying with us in the future. More

Fort Myers, Florida
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 15, 2014

I was booked at the sister Hotel and Up grade it here, It was really nice stay , I was also given free valet , really nice also , staff was pleasant and respectful, the view to the beach was beautiful , place was outdate but clean.

Was this review helpful? Yes 1
Rene M, Front Office Manager at Casablanca on the Ocean Hotel, responded to this review

Thank you for your review. We feel very happy that you had a good experience with us. We are working to improve our property, please consider staying with us again. More

Huddersfield, United Kingdom
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 10, 2014

This hotel isn't wonderful and needs some serious updating but saying that everyone was really friendly and the location was great. Miami is fab tho will defo be going back. If it's a cheap and cheerful place to stay then this place will do

Was this review helpful? Yes 2
Rene M, Front Office Manager at Casablanca on the Ocean Hotel, responded to this review

Thank so much for taking the time to review our hotel and staff. Our team wants to extend an invitation to you and your family to stay with us again. More

Lincoln, Maine
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 2, 2014 via mobile

Booking my vacation consisted of 3 things. The price tag, the amenities and the reviews of people that had recently been to that hotel. When looking at the casablancas website i noticed it had all the amenities and was in our price range. The pictures looked nice also. The only negative were the reviews. After taking weeks of trying to... More

Was this review helpful? Yes 3
Rene M, Front Office Manager at Casablanca on the Ocean Hotel, responded to this review

Thank you very much for taking the time to review your stay with us. Our priority is that you had a great experience. We are a hotel condo, sometimes people comments are from the condo and negative reviews affect us directly, but this matter only improves our team to give you the best experience ever. Thank you again. More

Denbigh, Canada
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 22, 2014

Myself and three friends stayed at Casablanca on the Ocean from 13th - 18th Feb. and arrived following our cruse at 10am to be greeted by very friendly reception staff who said that our rooms where ready. The rooms where clean, beds comfortable. Pool and sun bathing area is well maintained with good access to the beach. Hotel itself is... More

Was this review helpful? Yes 3
Rene M, Front Office Manager at Casablanca on the Ocean Hotel, responded to this review

Thank you for staying with us. I’m glad that you have shared your experience. It Is great to know we fulfilled your expectations, please visit us again. More

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Additional Information about Casablanca on the Ocean Hotel

Address: 6345 Collins Avenue, Miami Beach, FL 33141
Location: United States > Florida > Miami Beach
Price Range (Based on Average Rates): $
Hotel Class:3 star — Casablanca on the Ocean Hotel 3*
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Also Known As:
Hotel Casablanca On The Ocean
Casablanca On The Ocean

539 photos of this hotel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#90 On the Beach Hotel in Miami Beach
Hotel Class
Official Description (provided by the hotel)
The New Casablanca on the Ocean Resort Hotel is perfectly located in the heart and beachfront of Millionaires Row on Miami Beach. Five minutes from the elegant and chic shops of Bal Harbour and the excitement and action of South Beach's Art Deco District. The Port of Miami, Downtown Miami and Miami International Airport are easily accessible within fifteen minutes or less. Completely renovated and lovingly restored in 2008, the New Casablanca Hotel is an historic Miami Beach oceanfront landmark welcoming visitors worldwide since the 1950's. This Miami Beach Hotel boasts a spectacular view of the sandy beaches framed by palm trees and the blue waters of the Atlantic Ocean and just in front, across the street, lies the Intracoastal Waterway. The pool is right on the beach along with newly renovated cabanas for those who are looking for a more romantic Miami Beach vacation. Accommodations include 275 deluxe spacious studios, and 13 two bedroom townhouses - All with Fully Equipped Kitchens. ... more   less 
Number of rooms
288

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