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All 200 Miami Beach hotels

Casablanca on the Ocean Hotel

3.0 of 5 Hotel   |   6345 Collins Avenue, Miami Beach, FL 33141
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38%
Ranked #141 of 200 hotels in Miami Beach
A recent review
3 of 5 stars reviewed 1 week ago
michaelZDsM Des Moines, Iowa, United States
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714 people have reviewed this hotel

Traveler rating
    44
    206
    208
    94
    162
See reviews for
262
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16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Philadelphia, Pennsylvania
2 reviews
1 of 5 stars Reviewed yesterday NEW

From the moment we pulled in it started downhill. Parking is a nightmare. We arrived at the hotel and had no idea what to do with the car. Went to the check in and NO ONE was helpful. Valet people were so rude and abusive about parking rules we were treated we were under their rules. THIS PLACE IS A... More

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Des Moines, Iowa, United States
Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Great location to access and use beach. Kids love the pool, but definitely gets crowded and with the reserved poolside rooms there are plenty of parties. First question at desk, "do you speak English?" Spanish would be preferred and is predominate spoken language all over the hotel from valet to desk and all services. Staff generally very friendly. Bogarts food... More

Was this review helpful? Yes 2
Tucson, Arizona
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 2 weeks ago

Does anyone clean this hotel? I found someone's pill (nothing I take) on the floor in our room, along with a dirty sock from a previous guest and thread balls from the carpet everywhere. The bathroom has rust and mold by the hinges behind the bathroom. There were always children screaming in the lobby and to simply get a towel... More

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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Dear Trip Advisor, My stay was a nice accommodation, but it had its drawbacks. The service was a bit slightly under average and it was overpriced for just a weekend. I did have a discount from destination rewards ( myhotel gift card.com) to use but still I think the fees at check out were ridiculous. My bed was old and... More

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Mesa AZ
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This clean room was nice and clean although it was apparent it was a rework from an older place because there were some very minor imperfections. Kitchen: Supplies were all there. Dishes and silverware nice although we didn't use the pots and pans. Faucets didn't drip and sink was clean and drained well. We didn't use the stove this trip.... More

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Rene M, Front Office Manager at Casablanca on the Ocean Hotel, responded to this review

Thank you so much for your feedback, we are pleased that you enjoyed your recent stay with us. We hope to have you around with us again. More

Houston, Texas
1 review
2 of 5 stars Reviewed June 22, 2014

By far this was the worst experience in a long time! the carpets were worn so thin (and dirty)we tripped on them! The mattress had springs that poked us all night and I slept with one in my elbow! Dirty, dirty, gross dirty!!! There was hair every where and during a three day day stay they only replaced the towels... More

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Rene M, Front Office Manager at Casablanca on the Ocean Hotel, responded to this review

Thank you for taking time to communicate why our service did not meet your expectations. We are committed to improve all aspects of our guest’s experience. Direct feedbacks from our customers, both good and bad, are the most valuable advice we can receive. Please accept our most sincere apologize. More

Vega Baja, null, United States
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed June 17, 2014

Well, this hotel is just ok if you want to stay mid way from south beach and sunny isle. The service is average, some employees are very nice other are not. Lobby is so huge but entrance is a really mess. When you arrive you have very tiny space to unpack and do the check in. About checking, there is... More

Was this review helpful? Yes 2
Rene M, Front Office Manager at Casablanca on the Ocean Hotel, responded to this review

Thank you for staying with us. I’m glad that you have shared your experience. We are happy to know that you enjoyed your stay. We look forward to having you around again. Our most sincere apologies for the inconvenience you had. More

Bristol, TN
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 14, 2014

NEVER rent from Alex at the Casablanca on the Ocean! I had to cut my visit short by 2 weeks because of business. He said before I rented from him that he would refund at 750 per week if I had to go home early. Well this didn't happen and it has been 4 months. He even said he would... More

Was this review helpful? Yes 1
Los Angeles, California
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 14, 2014

Do you speak spanish ? This is the first sentence we heard at the reception of this hotel. In few moment we realized why it was asked. When we feel started the conversation in English we got the next shock : the room we had booked was not available due to some mistake. After a round of world exchanges, the... More

Was this review helpful? Yes
Rene M, Front Office Manager at Casablanca on the Ocean Hotel, responded to this review

Thank you so much for taking the time to review our staff performance and our amenities. Our priority is to achieve a great customer service and we will provide coaching to our staff in order to offer the service level we strive for. We invite you to stay with us again. More

Glen Burnie, Maryland
2 reviews
1 of 5 stars Reviewed June 10, 2014

Room was very small. Towels and sheets were stained with visible brownish spots. Floor was dirty with a cigarette but under the bed! Parking was horrible with valet waiting times. View from room was horrible and we could see right into someone else's room. Staff was horrible and somehow our room door was left open and security didn't get it... More

Was this review helpful? Yes
Rene M, Front Office Manager at Casablanca on the Ocean Hotel, responded to this review

Thank you for sharing your experience with us. Direct feedbacks from our customers, both good and bad, are the most valuable advice we can receive. It allows us to recognize our areas of weakness and make appropriate adjustments to our services.We can assure you that we are committed to improve all aspects of our guest’s experience. Please accept our most... More

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Additional Information about Casablanca on the Ocean Hotel

Address: 6345 Collins Avenue, Miami Beach, FL 33141
Location: United States > Florida > Miami Beach
Price Range (Based on Average Rates): $
Hotel Class:3 star — Casablanca on the Ocean Hotel 3*
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Also Known As:
Hotel Casablanca On The Ocean
Casablanca On The Ocean

629 photos of this hotel

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Beach (15)
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Ocean Front Double Room (89)
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Ocean View King Room (94)
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Pool (52)
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Amenities

Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#92 On the Beach Hotel in Miami Beach
Hotel Class
Official Description (provided by the hotel)
The comfort of a hotel and the privacy of a private apartment, fully equipped ... more   less 
Number of rooms
6

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