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Casablanca on the Ocean Hotel

6345 Collins Avenue, Miami Beach, FL 33141
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Casablanca on the Ocean Hotel
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1,154 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Brooklyn, New York
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 1 week ago

Lets start out with the hidden fees!! 10 dlrs for each night (resort fees) seriously!!! The room that i've stayed in was dirty, dusty and had hair! the bath room was falling apart i was afraid that it would break more and i would get hurt. I had trouble the first 2 days breathing due to my high allergy condition.... More 

Was this review helpful? Yes 1
AnnetR, Front Office Manager at Casablanca on the Ocean Hotel, responded to this review

Dear Araceli, thank you for your comments. I apologize for any inconvenience you had during your stay with us. We regret not having the opportunity to help you when these issues happened, as we could have definitely solved them. Feel free to contact us if you would like to visit us again. We can assure you we will provide you... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Mold everywhere, worn down, could not provide me a key to my room! Literally could not stand another second in there. How can run a hotel and not have your guests feel safe??? Elevators were always filled with cleaning carts...then when the door opened the cleaning gal just stared.. couldn't even move over for a hotel guest. I Asked For... More 

Was this review helpful? Yes 2
AnnetR, Front Office Manager at Casablanca on the Ocean Hotel, responded to this review

Dear Samantha, we appreciate your feedback. We are very sorry you feel that way but we tried to help you as much as we could. The building has both condominium and hotel side. Our side is hotel only and we do not have any power over condo reservations. Hopefully in the future, we can have you in the hotel side... More 

Travelers are raving about these Miami Beach hotels

Eskilstuna, Sweden
1 review
4 of 5 stars Reviewed 1 week ago

Central on Miami Beach and near beach Happy with the service, one thing that I didn't plan for was the cost for the car, approximately 20$ each day. Nice pool and only approximately 50 meters to the beach.

Review collected in partnership with Amoma.com

Was this review helpful? Yes
AnnetR, Front Office Manager at Casablanca on the Ocean Hotel, responded to this review

Dear Roger, thank you for your feedback. We are very happy you enjoyed your stay in our Hotel. We look forward to your return. More 

St.Petersburg
Level Contributor
42 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 1 week ago

Good locaton of the hotel was one of its advantages. It was just a few steps away from bus stops to South beach (10 min) and Golden beach. The fare -$2+25 cents of tip for driver. Famous and very rich Supermarket, (what sis name) - to the right of the hotel building just 5 min on foot. Very convenient for... More 

Was this review helpful? Yes
AnnetR, Front Office Manager at Casablanca on the Ocean Hotel, responded to this review

Dear Helen, thank you very much for sharing your experience with us. We are glad you enjoyed your stay. Feel free to contact us directly in order to book a room with balcony (we only have a few). Looking forward to your return. More 

common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

My room was terrible. The mattress must had been over 10 years . Service in the front desk was terrible. The ELEVATORS CONSTANTLY broken. There's a security guard by the pool that unfortunately keeps families from you enjoying the pool. His professionalism is none existent. Cables exposed everywhere. Rugs dirty. Everything is old .my window screen was broken. Old kitchen.... More 

Was this review helpful? Yes 2
AnnetR, Front Office Manager at Casablanca on the Ocean Hotel, responded to this review

Dear Massie, we appreciate your feedback. We are very sorry for any inconveniences you might have had. Our security focus is your safety. We'll continue to work with our staff so we can provide better service in the future. More 

New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My name is Caridad Ramos we went to The new Casa Blanca at Collins7/22 Thu7/28 Our stay was really nice PLEASANT STAFF specially the manager nice clean rm.clean hallways pool we love our rm.nice view had everything you need in the kitchen except the food no problem what so ever security all day GOOD housekeeping I would go back and... More 

Was this review helpful? Yes
AnnetR, Front Office Manager at Casablanca on the Ocean Hotel, responded to this review

Dear Mrs. Ramos, thank you so much for such a lovely review. It was a pleasure to have you in our hotel. We look forward to your return. More 

Miami, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago via mobile

Really bad hotel no recommended, the pool was a mess, dirty, they close the pool during day for cleaning is supposed to be cleaned at night time, a named lady Ana working in the lobby tried us unrespectfully with attitude, the access to the beach is a mess, the hotel don't have ramps for disable or incapacitated people, to many... More 

Was this review helpful? Yes 2
AnnetR, Front Office Manager at Casablanca on the Ocean Hotel, responded to this review

Dear ryesjra4, thank you for your comments. During busy weekends such as the 4th of July our security staff has to be very active. Their priority is your safety. I apologize for any inconvenience. We try to service you the best we can. We will continue to improve and hopefully you give us the opportunity and stay with us again. More 

Sao Paulo, SP
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed only one night and we appreciated everything in the hotel.It is very well located close to restaurants. The staff was very helpful, the room is spacius and really clean and the view wa ...superb. I strongly recommend it.

Was this review helpful? Yes 1
AnnetR, Front Office Manager at Casablanca on the Ocean Hotel, responded to this review

Dear eli1959, thank you for taking the time to leave a nice review. We are glad you enjoyed your stay and look forward to your return. More 

A TripAdvisor Member
2 of 5 stars Reviewed 4 weeks ago

The valet parking was a mess( NOT FREE) they didn't even help us with our bags. We managed to find our own cart when we arrived, but had to lug everything down ( no carts) at checkout. No concierge to ask for a restaurant or activities near by. There was one person sitting at a desk with several surveillance monitors,... More 

Was this review helpful? Yes 1
AnnetR, Front Office Manager at Casablanca on the Ocean Hotel, responded to this review

Thank you for sharing your experience with us. Your comments will help up us improve our service. We appreciate your support and apologize for any inconvenience you might have had during your stay. Our front office staff will be happy to assist you, should you come back in the future. More 

Newark, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 26, 2015

I guess timing has a LOT to do with your Hotel Stay! School is out! My niece Birthday this weekend! Our townhouse was LOVELY..we didn't expect It SO it was extra Special! Pool Clean..Beach was Nice, Weather was Great, Restaurant was Good...Great Vacation. Definitely would come back AGAIN!

Was this review helpful? Yes 1
AnnetR, Front Office Manager at Casablanca on the Ocean Hotel, responded to this review

Dear Cocorain, thank you for sharing your experience with us. We'd love to service you again in the future. Looking forward to it. More 

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