We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Westgate South Beach

4.0 of 5
Hotel website
Hotel deals
3611 Collins Avenue, Miami Beach, FL 33160
Special Price
15% off room rate
Book on
TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Westgate South Beach
Westgate South Beach
Panoramas (2)
View Map
Add Photo Write a Review

250 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Blenheim ON
Level Contributor
78 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We stayed at this resort in January and the weather was very good. The staff were outstanding, but the amenities were outdated in the rooms. While I know that was an acquired property, it did not compare to other Westgate Resorts we have stayed at in the past. The rooms needed much work. They were very dark and dull. New... More 

Helpful?
Thank NLK1
Middletown, New Jersey
Level Contributor
3 reviews
3 of 5 stars Reviewed 1 week ago via mobile

The staff is very nice and helpful. The room and decor is very outdated. The grounds for this resort are beautiful and they are in the process of making changes to the outdoor bbq space. They did have a direct access to the beach but we were not able to use it due to the fact the boardwalk was under... More 

Helpful?
Thank Jeanine H
Baltimore, Maryland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

It was construction being done to the front of the building when we arrived (which went on for the entire time we were there). The Westgate is a bit older it's good if your bringing kids with you their is a small pool but no life guard and a kitchen area. Our jacuzzi didn't work, there were spots on the... More 

Helpful?
5 Thank MrsHemphill
WestgateGuestRels, Guest Relations Manager at Westgate South Beach, responded to this review

Thank you for your review. We regret to hear that you were not able to enjoy your vacation with us. It is unfortunate to see that you may have experienced dissatisfaction with the customer service that was provided to you. We hope that our resort management was able to address the issues that you may have encountered. We hope to... More 

Travelers are raving about these Miami Beach hotels

Orlando, Florida
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Resort is spectacular, front desk Johanna she is very professional , manager Patricia amazing, Lourdes and all staff. I'm from Orlando area and i decide to get away from Mikey Mouse with my family. Westgate is the best.

Helpful?
Thank jatniel q
WestgateGuestRels, Guest Relations Manager at Westgate South Beach, responded to this review

Thank you for your review. We are pleased to know that you enjoyed our wonderful and professional resort staff. It delights us to know that you had a great family vacation. We hope to see you again soon. Luna More 

Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed January 3, 2016 via mobile

The service at this location was excellent! All of the staff were very helpful. What was disappointing was the lack of upgrades to the room. It's a older building and you literally can hear conversations and people walking above you. The location is great, beach service was good too. The grounds are well taken care of but the property inside... More 

Helpful?
3 Thank mrsday06
WestgateGuestRels, Guest Relations Manager at Westgate South Beach, responded to this review

Thank you for your review. We are happy to know that you enjoyed your vacation with us and that our resort staff was friendly and helpful. We are in the process of renovating our resort for our guests and owners, and we are adding in more features and amenities for you all to enjoy. We certainly hope to have another... More 

Richmond, Virginia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 1, 2016 via mobile

We had a lovely time at this resort. The building is a little older than what we're used to but the staff was very nice. We had a couple issues with the amenities in the room but they were resolved. Valerie is the BEST!! The beach was wonderful and David W at the beach was amazing! He made our beach... More 

Helpful?
Thank VanessW
WestgateGuestRels, Guest Relations Manager at Westgate South Beach, responded to this review

We appreciate your review. We are delighted to know that you enjoyed a lovely vacation experience with us and that you found our resort staff to be friendly and helpful. It is also great to know that the issues that you may have experienced were resolved and that our resort staff was all amazing. You review will allow us to... More 

Kissimmee, Florida, United States
Level Contributor
49 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed December 10, 2015

Now, I know why this Westgate is sought after. What an amazing deal we got for this. We got a week's worth for a fraction of the price. This was our present gift for purchasing a Westgate resort last year and waited to do it this year. The front desk people were ok. This lady named Daniele who did activities... More 

Helpful?
Thank Samuel R
WestgateGuestRels, Guest Relations Manager at Westgate South Beach, responded to this review

Thank you for choosing the Westgate South Beach Resort to celebrate your anniversary. We appreciate your comments and are glad you found us to be a great value. Providing you, our guest, with a vacation that is both relaxing and enjoyable is what we do best. We are always thrilled to receive this kind of wonderful feedback from our valued... More 

Cologne, Germany
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 21, 2015

Went to South Beach and rented a deckchair and an umbrella for a day. Catherine who was in charge of Service that day did a great job - she was so sweet and nice, checked quite a couple times if customers and sunlovers were ok. I really had a great day at the beach although I wasn´t staying as a... More 

Helpful?
1 Thank kathrin42
westgateresorts, Guest Relations Manager at Westgate South Beach, responded to this review

We are honored to hear that you enjoyed your time at the Westgate South Beach in Miami. Our staff is trained and prepared to provide you with the type of service that exceeds your expectation. It is great to know that you took advantage of our rental beach service. We can't wait to see you back in South Beach!>M.B More 

Province of Buenos Aires, Argentina
2 reviews
4 of 5 stars Reviewed November 17, 2015

We stayed in the hotel for 5 wekks in November. The staff were friendly. The valet parking was ok, they charged you $35 per day. The bedroom was ok and so the kitchen. it was perfect for cooking. What I really didn{t like was the fact that the bathroom is inside the bedroom so if you go with kids they... More 

Helpful?
Thank Virginia K
westgateresorts, Guest Relations Manager at Westgate South Beach, responded to this review

Thank you for letting us know about your recent stay with us at the Westgate South Beach. We are happy to hear that you enjoyed your stay overall and took advantage of our complete units. We are on an ongoing construction process to provide all our owners and guests with better services; as we are always looking for ways to... More 

Miami Lakes
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 13, 2015

Pros: Overall nice hotel; I felt very comfortable here. The front desk staff couldn't be nicer; housekeeping staff were incredibly nice as well - the unit was very clean, and they exchanged towels every day if you wanted it; the room was attractive; the location was great; beds were comfortable. Cons: 3rd floor odor was overpowering on check in but... More 

Helpful?
Thank claypot2
westgateresorts, Guest Relations Manager at Westgate South Beach, responded to this review

We appreciate and value your comments about your recent stay with us at the Westgate South Beach. It is lovely to hear that you noticed the attention of our staff that always aim to go above and beyond to exceed your vacation expectations. Also, our strategic location allows you easy access to the main points of interest in the city.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

337 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (115)
Viewed
Pool/beach area (29)
Viewed
Room/suite (21)
Viewed
Hotel & grounds (22)
Viewed
Family/play areas (4)
Viewed
Bathroom (7)
Viewed
View from room (6)
Viewed
Dining (1)
Viewed
Other (25)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (169)
Viewed
Beach (8)
Viewed
Pool (17)
Viewed
Restaurants and Bars (6)
Viewed
The Hotel (56)
Viewed
Two Bedroom Suite (82)

Management photos: Courtesy of the property manager

Viewed
All management photos (53)
Viewed
Hotel & grounds (38)
Viewed
Pool/beach area (6)
Viewed
Room/suite (3)
Viewed
Other (6)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Miami Beach hotels
Thompson Miami Beach
#5 of 207 in Miami Beach
4.5 of 5 stars 1,192 reviews
Oceanfront
Metropolitan by COMO, Miami Beach
Hotel Croydon
#29 of 207 in Miami Beach
4.5 of 5 stars 1,115 reviews
Show Prices
Show Prices
Show Prices
Oceanfront
Courtyard Miami Beach Oceanfront
Circa 39 Hotel
#46 of 207 in Miami Beach
4.5 of 5 stars 407 reviews
Oceanfront
Holiday Inn Miami Beach
Holiday Inn Miami Beach
#112 of 207 in Miami Beach
3.5 of 5 stars 1,560 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay