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Westgate South Beach

3611 Collins Avenue, Miami Beach, FL 33160
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Westgate South Beach
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Ranked #111 of 206 Hotels in Miami Beach
A recent review
5 of 5 stars reviewed 6 days ago
Althea C North Chicago, Illinois
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190 reviews from our community

Traveler rating
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73
48
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3
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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North Chicago, Illinois
1 review
5 of 5 stars Reviewed 6 days ago NEW

Recently I stayed at the Westgate Resort South Beach. It is so lovely and the staff was very friendly. My villa was cozy and clean. This was my first trip to Miami and I would book with this resort again. I was there to celebrate my birthday and I felt like a princess. :)

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1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The westgate resort at south beach is a small quiet resort that was average. We stayed in a 2 bedroom on the 2nd floor. We had a view of the pool and could see a small portion of the ocean and a run down building next door with a Condemned pool in the back. Not the best view. The room... More 

Was this review helpful? Yes 3
WestgateGuestRels, Guest Relations Manager at Westgate South Beach, responded to this review

Thank you so much for sharing your response. We fantastic to hear you enjoyed our resort amenities such as cabanas, grills, and pools along with beach access. We understand you had issues with the parking, please know that parking is controlled by the City of Miami and we are located in a high visitation area. Nonetheless, we appreciate your feedback... More 

Greenville, South Carolina
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The staff was very friendly and helpful. The easy access to beach and boardwalk was great. Next time, we will not rent a car as everything was in easy walking distance. Parking is $10 a day on street or adjacent public lot, which during the day was a challenge to find a spot. Moved car to lot about 5PM and... More 

Was this review helpful? Yes 1
WestgateGuestRels, Guest Relations Manager at Westgate South Beach, responded to this review

Thank you so much for sharing your experience! We’re so delighted to hear our staff was friendly and helpful and you enjoyed the easy access to the beach. We look forward to seeing you again soon! Sincerely, Idalise More 

Ocean Isle Beach, North Carolina
Contributor
16 reviews 16 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

When we stayed at the Westgate Town Center (Kissimmee) 2 years ago we were very pleased; very nice accommodations. We bought 2 weeks (well they said it was 2 weeks but unbeknownst to us turned out to be less than 2 full weeks, it was 4days/3nights X 2) and could stay anywhere they were located all over the world. Stayed... More 

Was this review helpful? Yes 2
WestgateGuestRels, Guest Relations Manager at Westgate South Beach, responded to this review

We appreciate your feedback regarding our Resorts in Florida. We are certainly glad you enjoyed your stay at our Town Center Resort on your first visit and decided to purchase a package with us. On the other hand, we are saddened that your accommodations at our South Beach location were not up to standards. This is a property that we... More 

1 review
4 of 5 stars Reviewed 4 weeks ago

David at the beach at Westgate was great. I was babysitting for a friend and he was very attentive helps us get a cabana set up for the kids. Made the experience a breeze (no pun intended). The lunch is great and really reasonable. Definitely worth going to!

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WestgateGuestRels, Guest Relations Manager at Westgate South Beach, responded to this review

Thank you very much for your review about the Westgate South Beach. It brings us a lot of joy to hear that our staff was at your service to fulfil your vacation needs; that shows us that they are following the standards of service that we wish to provide at all times. We feel honored that you would return and... More 

Buffalo, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Ok, we travel a lot. I try to be fair. We lived here for 8 years, so we are savvy. The room was ok. Old, but we used to live in this area, so we are realistic. Here's the thing. There is ZERO parking. I mean zero. The lot next door is a community lot. Anyone going to the beach... More 

Was this review helpful? Yes 1
WestgateGuestRels, Guest Relations Manager at Westgate South Beach, responded to this review

Thank you so much for your input about your stay at the Westgate South Beach. We are excited that you took advantage of our strategic location and the great variety of restaurants and shopping around; besides the comfort of our units. We completely understand your frustration with the parking lot but this is a public local issue not a Westgate... More 

Miami, Florida
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 13, 2015

Spent a few days in this very nice hotel. Recommended by a friend and i must say i will definitely stay here again. Rooms are nice Ocean view was lovely.Staff was very pleasant. Hector Perez was one of the staff members that assisted me and was very helpful and friendly. Especially when it comes to customer service it is hard... More 

Was this review helpful? Yes 2
WestgateGuestRels, Guest Relations Manager at Westgate South Beach, responded to this review

We really appreciate your comments on Westgate South Beach. Providing our guests with a pleasant stay is our top priority. We are so happy to hear your room was what you anticipated and that our helpful friendly staff went above and beyond to exceed your expectations. It's our pleasure to have you visit and we look forward to your return.... More 

New York City, New York
Top Contributor
67 reviews 67 reviews
11 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed February 9, 2015

South Beach is known for the sizzling atmosphere and good restaurants and this hotel is situated right on the beach. The property is well maintained and has nice amenities. It is a smaller property like a boutique hotel and the staff is very accommodating and helpful. It is among very expensive high rise condominiums which has drawn tenants of billionaires... More 

Was this review helpful? Yes 1
WestgateGuestRels, Guest Relations Manager at Westgate South Beach, responded to this review

Thank you for your kind words. Westgate South Beach is certainly situated in the perfect area of Miami. It’s gratifying to know that your stay with us was pleasant as we strive to provide our guests with an experience like any other. We are also happy to read that our friendly staff was able to assist you and enhance your... More 

Maryland
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 7, 2015

My sister with some friends and I spent a week in MiamiI to celebrate her 50th birthday. We arrived at the resort about 9 am. The location was great. Easy access to bus service and walking distance to local shops. We had three suites ,all of them had an order. I had to go to the store (Walgreen's) and purchase... More 

Was this review helpful? Yes 1
WestgateGuestRels, Guest Relations Manager at Westgate South Beach, responded to this review

Thank you for sharing your experience with us. We are glad you found our location ideal and enjoyed the fact that we provide beach access. We regret that you felt like your unit was not completely clean as cleanliness is top priority. We certainly urge our guests to contact front desk for any issues with the unit especially housekeeping issues.... More 

Chicago, Illinois
Reviewer
5 reviews 5 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 25, 2014

We just got back after a week long stay here, and I have to say that everything seemed to exceed our expectations -- the room was great (second floor, oceanview), everyone we interacted with was helpful and pleasant and most of the staff spoke English, which we weren't expecting after reading the other reviews; and the easy access to the... More 

Was this review helpful? Yes 5
WestgateGuestRels, Guest Relations Manager at Westgate South Beach, responded to this review

Thank you so much for sharing your experience. We’re beyond thrilled you enjoyed everything about Westgate South Beach Resort and were able to enjoy everything in the area. We always strive to deliver exceptional hospitality and offer quality accommodations to each guest that stays with us. We feel excited that you would recommend us and look forward to seeing you... More 

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