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All 205 Miami Beach hotels

Westgate South Beach

3.0 of 5 Resort   |   3611 Collins Avenue, Miami Beach, FL 33160
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Westgate South Beach
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Ranked #109 of 205 Hotels in Miami Beach
A recent review
5 of 5 stars Reviewed December 25, 2014
yatriyatri Chicago, Illinois
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179 reviews from our community

Traveler rating
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    30
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69
43
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Biddeford, Maine
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This is a review of Westgate in general, not this particular resort. We were gifted a week for our honeymoon in Orlando, and ended up purchasing a "trial" ownership, and paid $950 for another week. When we booked our week, we were told we had to go back to the same resort, so decided to do so. We were not... More 

Was this review helpful? Yes 4
Chicago, Illinois
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 25, 2014

We just got back after a week long stay here, and I have to say that everything seemed to exceed our expectations -- the room was great (second floor, oceanview), everyone we interacted with was helpful and pleasant and most of the staff spoke English, which we weren't expecting after reading the other reviews; and the easy access to the... More 

Was this review helpful? Yes 3
WestgateGuestRels, Guest Relations Manager at Westgate South Beach, responded to this review

Thank you so much for sharing your experience. We’re beyond thrilled you enjoyed everything about Westgate South Beach Resort and were able to enjoy everything in the area. We always strive to deliver exceptional hospitality and offer quality accommodations to each guest that stays with us. We feel excited that you would recommend us and look forward to seeing you... More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 21, 2014 via mobile

Location is great as it is a short distance to Bayside Market & Port of Miami; public transportation is conveniant. The front desk check in associates held personal conversations during check in process which is unprofessional. There wasn't a Bellman on site nor did anyone escort us to our accomodations. The housekeeping staff didn't speak not understand the English language... More 

Was this review helpful? Yes 1
WestgateGuestRels, Guest Relations Manager at Westgate South Beach, responded to this review

Thank you so much for your input. It brings us a lot of joy to know that you selected the Westgate South Beach as your vacation destination in Miami. We are glad to hear that you enjoyed the comfort of our units and the proximity to major points of interest in the city. We thank you for letting us know... More 

2 reviews
4 of 5 stars Reviewed December 2, 2014

Parking is Terrible...i think once the construction is done...it may get better. the Timeshare Pitch is a bit much because they will not take no for an answer and the cleaning staff didnt speak english at all

Was this review helpful? Yes
Windsor, Canada
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 24, 2014

Timeshare property. Non-owners continuously bothered by agents who speak poor English. I got a call in the early morning waking my kids and I up to go for a 'free breakfast'/hard sell. Rooms r nice&comfy. No balcony though (property looks like a public school - not uncommon in Miami). Hottub took 4ever to fill hot (no pressure). Family of 4... More 

Was this review helpful? Yes 4
WestgateGuestRels, Guest Relations Manager at Westgate South Beach, responded to this review

We appreciate your responses concerning your stay with the Westgate South Beach. It is our top priority to ensure all of our guests and owners have a memorable vacation experience. Please accept our apologies if we fell short during your stay. We are currently in the process of giving our resort a facelift and your patience is appreciated. On the... More 

Upper Marlboro, Maryland
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 23, 2014

Lovely place to be. Wonderful staff, extremely helpful & accommodating. Better quality control is needed on renovations. Parking is terrible because of constant construction in the area. Yet there's not a better place to stay if you want to be near the Art Deco district and the fun of being in the midst of all of the action.

Was this review helpful? Yes 1
WestgateGuestRels, Guest Relations Manager at Westgate South Beach, responded to this review

Thank you for your feedback. Please accept our apology for any inconvenience our construction may have caused during your vacation. Your patience is much appreciated as we undergo our facelift to provide our guest and owners with a better vacation experience. Nonetheless, we are delighted to hear our resort staff was “extremely helpful and accommodating” during your stay. We hope... More 

Melbourne, Florida, United States
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 18, 2014

Just returned home from this property. I'll start with the parking, The entire area is under construction, one public lot beside the property that was full of beach goers and construction workers. Drove up and down every side street for miles and then we stalked a family coming off the beach and grabbed their spot and never moved the car... More 

Was this review helpful? Yes 2
WestgateGuestRels, Guest Relations Manager at Westgate South Beach, responded to this review

Thank you very much for your review. We always strive in providing each and every guest with a meaningful vacation experience; we are sorry to hear that yours was not the same. Parking is very limited everywhere in the surroundings and within resorts' properties of South Beach, but you do have a lot of options for public and private ones.... More 

Macon, Georgia
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 24, 2014

This resort has three floors, 45 units. Very personalized service. Our unit was fresh and clean. It was a nice size unit with a full kitchen, living room and large bedroom with a jacuzzi. The staff was friendly and caring. Special thanks to Allen, Daniel, Josh and Valerie, for making our stay so pleasant! The grounds were beautiful and well... More 

Was this review helpful? Yes 1
WestgateGuestRels, Guest Relations Manager at Westgate South Beach, responded to this review

Thank you for taking the time to review the Westgate South Beach. We are so thrilled to hear you enjoyed our resort amenities and our” well maintained beautiful grounds”. I will pass on your praise regarding our staffs friendly and caring service. We hope the next time you’re in South Beach you give us another opportunity to exceed your expectations.... More 

1 review
4 of 5 stars Reviewed October 7, 2014 via mobile

My wife and I read a few bad reviews of the Westgate South Beach resort. I would have to totally disagree with all of them. We arrived late after our wedding in Cleveland. The front desk was very helpful and quick to get us to our room. The location is a a bit off the main drag which is good... More 

Was this review helpful? Yes
WestgateGuestRels, Guest Relations Manager at Westgate South Beach, responded to this review

It is fantastic to read your comments in regards to your honeymoon at the Westgate South Beach. It brings us a lot of joy to hear about your positive experience in all aspects of your stay; location, units and cleanliness. We appreciate you choosing us for your stay and hope you provide us with the pleasure again in the future!... More 

1 review
4 of 5 stars Reviewed September 19, 2014

So this West Gate is smaller than the others I have been and I was surprised that it was much nicer than I thought the apartment I had was big and room service cleaned every day and the bed was really comfortable, the beach is right behind the hotel and we had easy access and since I went the second... More 

Was this review helpful? Yes
WestgateGuestRels, Guest Relations Manager at Westgate South Beach, responded to this review

Thank you so much for letting us know about your experience at the Westgate South Beach. We take pride in providing you and your family with a quality vacation time; for that we are excited you took advantage of our gorgeous location, complete units and the beautiful city of Miami. Thank you for staying with us and we look forward... More 

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Additional Information about Westgate South Beach

Address: 3611 Collins Avenue, Miami Beach, FL 33160
Location: United States > Florida > Miami Beach
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Westgate South Beach 3*
Number of rooms: 46
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Also Known As:
Westgate South Beach Hotel Miami Beach
Westgate South Beach Miami
Hotel Style:
#10 Top resorts Hotel in Miami Beach
#74 On the Beach Hotel in Miami Beach

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