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Westgate South Beach

3.5 of 5
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3611 Collins Avenue, Miami Beach, FL 33160
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1 room 1 guest
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Westgate South Beach
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229 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

This was my first time taking a trip with my siblings and our spouses. We truly enjoyed Westgate Resort and Miami. We can't wait til next year to plan our next trip with Westgate. Thank you for the great hospitality. Some of us went to the beach every morning and we walked the boardwalk which was very relaxing.

Was this review helpful? Yes
Dayton, Ohio
Level Contributor
4 reviews
5 of 5 stars Reviewed 2 weeks ago

Westgate Resort South Beach was a great way to not only enjoy the amenities which were excellent but to also experience Miami Beach and the City of Miami! The accommodations were excellent and it was very homelike. Looking forward to my next visit !

Was this review helpful? Yes
westgateresorts, Guest Relations Manager at Westgate South Beach, responded to this review

First we would like to thank you for staying with us. It is certainly gratifying any time we receive a review that lets us know that we are achieving our goal of providing both fantastic vacation experiences and great service. We are so excited to hear that everything was excellent during your stay. We are so pleased that we were... More 

Manchester, Connecticut
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Westgate South Beach property is really nice, very updated rooms, and the staff is attentive. This area of SoBe is best for those that want to be away from all the noise and nightlife, but still close enough to enjoy what SoBe has to offer. This area of the beach is also quieter and less crowded. The only thing... More 

Was this review helpful? Yes 1
westgateresorts, Guest Relations Manager at Westgate South Beach, responded to this review

Thank you for your feedback. Nothing pleases us more than to hear that our guests had a wonderful time at our property and that the members of our staff were friendly and able to make your visit with us a pleasurable one. Our goal at Westgate is to provide you, our guest, with a professional and courteous staff as well... More 

Cincinnati, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We had a great time here for our 10 year anniversary. The room was amazing with a full kitchen and a great view of the beach! The staff would tell you great recommendations for places to eat, things to do and places to visit. The two girls working the tiki bar were also very helpful throughout the day with cups... More 

Was this review helpful? Yes 1
WestgateGuestRels, Guest Relations Manager at Westgate South Beach, responded to this review

Thank you so much for your kind words. It’s exciting to hear you enjoyed our full size kitchens and our great view of the beach. We are glad our staff was able to provide you with great accommodations. Please come back and visit us again soon! Sincerely, Lissy More 

Miami Beach, Florida
1 review
5 of 5 stars Reviewed 4 weeks ago

Would like to acknowledge Valerie in sales; she's the best. She made our future vacations something to look forward to. David; beach chairs and cabanas, without him we would burn.. The night maintenance for helping us with the jacuzzi and the front desk for their excellent customer service.

Was this review helpful? Yes
WestgateGuestRels, Guest Relations Manager at Westgate South Beach, responded to this review

Thank you so much for your kind words. It’s exciting to hear you enjoyed our full size kitchens and our great view of the beach. We are glad our staff was able to provide you with great accommodations. Please come back and visit us again soon! Sincerely, Lissy More 

Bronx, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

David - beach chairs and cabanas, you are the best. We love the service, the conversation and the smile. Thank you for the great memories. Westgste South Beach - cannot thank you enough for everything. Valerie - you are the best. I expect to see you every time i visit. Diana - thank you for the restaurant recommendation. The food... More 

Was this review helpful? Yes 1
WestgateGuestRels, Guest Relations Manager at Westgate South Beach, responded to this review

Thank you so much for sharing your experience with us. It was our pleasure in providing you with an unforgettable stay. We are happy you were pleased with our staff and service. We look forward to seeing you again soon! Sincerely, Lissy More 

1 review
5 of 5 stars Reviewed July 28, 2015

The two best things about westgate, South Beach is Valerie and David!!!. Valerie is who got me to own and David is so hospitable and customer service friendly. 2 outstanding. West gate should be commended on having these two great employees working on this team!!!!

Was this review helpful? Yes
WestgateGuestRels, Guest Relations Manager at Westgate South Beach, responded to this review

Thank you for sharing your review with us. We are delighted to see that you have become part of the Westgate Resorts family! We appreciate our owners and we are happy to find that you have taken part of ownership. We are also pleased to know that our resort staff members were friendly and helpful. Your review will allow us... More 

New York City, New York
1 review
5 of 5 stars Reviewed July 28, 2015

Just want to acknowledge the following people: David - beach chairs and cabanas, you rock. He provides the best service, conversation, smile and hair. 😄 Valerie - sales, you are the best. You have my vacation the most pleasurable experience. Can I take you home with me? 😘 Hans - VIP DESK, thank you for everything. Ray and I really... More 

Was this review helpful? Yes
WestgateGuestRels, Guest Relations Manager at Westgate South Beach, responded to this review

Thank you for your review. We are very pleased to hear that you found our resort staff to provide great customer service. Your review will allow us to reward those that were able to enhance your overall experience. We look forward to you visiting us again soon. Luna More 

Canton, Ohio
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed July 20, 2015

Hotel staff was very nice and accommodating. Parking is a problem but that is everywhere in South Beach. Plan on paying to park anywhere you go...dinner, shopping, etc... Lots of seaweed on beach, but not a deterrent because it was a nice beach and not crowded at all.

Was this review helpful? Yes
WestgateGuestRels, Guest Relations Manager at Westgate South Beach, responded to this review

It is fantastic to read your review on the Westgate South Beach and know that you enjoyed your stay with us. Our location and the comfortable and complete units will surely provide you the relaxing time needed for a successful stay. We are glad that you understand the parking situation in the area, as this is not something Westgate Resort... More 

Baltimore, Maryland
1 review
4 of 5 stars Reviewed July 17, 2015

Room was small but it had everything we needed. Parking was an issue. They had valet service that was 30/day or city parking for 10 dollars a day. The catch for city parking was to actually find a space to park but you also had to pay every 3 hours between 8am-6pm. What made our stay great was David who... More 

Was this review helpful? Yes
WestgateGuestRels, Guest Relations Manager at Westgate South Beach, responded to this review

Thank you for taking the moment to evaluate your stay with us at the Westgate South Beach. We take the satisfaction of our owners and guests extremely seriously and always want to ensure that they all have a super vacation experience. It is lovely to know that our staff was courteous to assist you with all your vacation needs; however,... More 

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