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BEST WESTERN Atlantic Beach Resort

3.0 of 5 4101 Collins Avenue, Miami Beach, FL 33140 (Formerly Atlantic Oceanfront Hotel)
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#134 of 201 Hotels in Miami Beach
1,001 Reviews 3 of 5 stars
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BEST WESTERN Atlantic Beach Resort
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1,001 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Bradenton, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Very unhappy with stay. Sink & bathtub in room would not drain. Tiny pillows for a king sized bed. Hotel phone rang in the middle of the night. No copy of bill at checkout. Staff was very pleasant, but can't understand why, if anyone report slow drainage in bathroom previously it was not fixed. Better yet, why didn't cleaning staff... More

Review collected in partnership with Best Western

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managua
Top Contributor
75 reviews 75 reviews
19 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Gabriella my step daughters room was burgled. She lost her tablet. No she did not put it in the safe, so legally the hotel is not liable but it is responsible, I am writing because the cctv did not show anyone entering or leaving. The question is " where is the weak link in the security chain>? Our entire family... More

Was this review helpful? Yes
Barbara R, General Manager at BEST WESTERN Atlantic Beach Resort, responded to this review

Dear Guest: I am so sorry to hear that you had such an unfortunate incident take place. Security is of utmost importance to the hotel and the safety and security of our guests is always a priority. I do understand that a report was filed regarding the missing tablet. We did check the lock and could not find any entry's... More

Homestead, Florida
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I'm being generous and giving this two stars only because there were a few employees that were over the top nice. However when we arrived we find that parking is two blocks away. We were ok with that until we approached the concierge for a luggage cart and were told there weren't any available. There was one there with luggage... More

Was this review helpful? Yes 1
Barbara R, General Manager at BEST WESTERN Atlantic Beach Resort, responded to this review

Dear Guest: I want to begin by apologizing for any inconvenience that you experienced during your stay. I am a bit surprised to hear about our concierge since guests normally comment about how great they are. However, I will inquire on this matter to make sure that it does not occur again. Regarding parking, the hotel has a very limited... More

Austin, Texas
Contributor
19 reviews 19 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

1st time visiting Miami and South Beach. Decided to stay at this hotel since I know the Best Western name. Hotel has very nice curb appeal and very clean and nice lobby. One of the nicest BW I've seen inside and out. The ocean view is superb and very easy access to beach. So far so good, but be aware... More

Was this review helpful? Yes
Barbara R, General Manager at BEST WESTERN Atlantic Beach Resort, responded to this review

Dear guest: Thank you for your review. I am so happy to hear you were pleased with the hotel. I do understand how paying for parking can be an issue especially when you are a BW traveler. However, you will notice that parking is charged in major cities such as Miami Beach, Chicago, New York, etc. and it is due... More

Miami, United States
1 review
3 of 5 stars Reviewed 1 week ago

This property is on the beach and is clean and well maintained. The rooms seem very nice. Was there for overnight only so I did not get to check out the view but it should be great if you book an ocean view room. PARKING is extremely limited so come in a cab or shuttle or be prepared to park... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Barbara R, General Manager at BEST WESTERN Atlantic Beach Resort, responded to this review

Dear Guest: Thank you for your review. I do apologize for the inconvenience with parking. Our lot is limited and we cannot guarantee parking for everyone. However, I am glad to hear that you enjoyed the Hotel even if I was for one night. We have made changes to our FD team and our primary focus is in customer service... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My sister and I planned our yearly Carnival Cruise vaca and decided to stay in Miami 2 days prior. It was really nice. The weather was great and the city was HUGE!!! Our ocean front view at Best Western Atlantic Resort was wonderful. Food & service was great. Would recommend this hotel.

Review collected in partnership with Best Western

Was this review helpful? Yes 3
Barbara R, General Manager at BEST WESTERN Atlantic Beach Resort, responded to this review

Dear guest: Thank you for your review. We are so happy to hear that you and your sister enjoyed your two days in Miami Beach. We are happy that you had a wonderful time at our hotel and hope to see you both again real soon. Best regards. Barbara Romano General Manager More

Jerome, Idaho
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The view is spectacular, the beach is amazing, the restaurant on site has a great breakfast buffet you can purchase BUT the hotel really needs so work. The lobby has you wowed and then you see your tired worn out room. Carpets are worn out and torn. The hallways need some cleaning. Our hallway had black mildew growing on the... More

Was this review helpful? Yes 1
Barbara R, General Manager at BEST WESTERN Atlantic Beach Resort, responded to this review

Dear Guest: Thank you for your review. We are in the process of renovating our hallways and guest rooms so we do apologize for any inconvenience that may have resulted during your stay. One of our primary focus is to ensure that all of our guests have a wonderful stay and feel as if they were at home, comfortable and... More

Virginia Beach, Virginia
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Excelente employees Good housekeeping in the rooms Very Good location Very Good menú in the restaurant, an unforgettable holiday I world not hesitate to return to the best western Atlántic beach resort

Was this review helpful? Yes 4
Barbara R, General Manager at BEST WESTERN Atlantic Beach Resort, responded to this review

Dear Guest: Thank you for the wonderful review. We are very happy to see that you enjoyed your stay with us. We hope to see you again in the very near future. Best Regards, Barbara Romano General Manager More

1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

The rooms are clean and spotless,The rooms are clean and spotless,I would come back defiantl,Very friendly staff... A+++ to the menu in the restaurant...Good price in the parking... Very close to south Beach

Was this review helpful? Yes 5
Barbara R, General Manager at BEST WESTERN Atlantic Beach Resort, responded to this review

Dear Guest: Thank you for your review. I am glad to hear you enjoyed your stay with us and had a good experience with our Housekeeping team and restaurant. We hope to see you again in the near future. Best regards, Barbara Romano General Manager More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

My husband and I stayed in Best Western Atlantic Beach Hotel for our aniversary, such a great time!!! Location cleannes of the hotel is perfect, housekeeping Staff sursprised us with flowers chocolates and towels decorations... We loved it!!! Thank you Yanila and Wendy

Was this review helpful? Yes 2
Barbara R, General Manager at BEST WESTERN Atlantic Beach Resort, responded to this review

Dear guest: So happy to hear you enjoyed your stay and your anniversary with us! We always try to do something special for our guests and try to make special moments such as an anniversary memorable.. We are happy we were able to share that with you. Thank you for the compliments. We hope to see you both again real... More

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Additional Information about BEST WESTERN Atlantic Beach Resort

Address: 4101 Collins Avenue, Miami Beach, FL 33140 (Formerly Atlantic Oceanfront Hotel)
Phone Number:
Location: United States > Florida > Miami Beach > Oceanfront
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Atlantic Beach Resort 3*
Number of rooms: 186
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Also Known As:
Best Western Atlantic Beach Hotel Miami Beach
Best Western Coral Gables
Coral Gables Best Western
Best Western Miami Beach
Miami Beach Best Western

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