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BEST WESTERN Atlantic Beach Resort

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4101 Collins Avenue, Miami Beach, FL 33140 (Formerly Atlantic Oceanfront Hotel)
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BEST WESTERN Atlantic Beach Resort
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BEST WESTERN Atlantic Beach Resort
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1,181 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Peabody, Mass
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Good location with beach access. Nice beach with rentals from a private company of cushioned lounge chairs, table, unbrella, towel and water for two for $25 cash. You can get a beach towel at front desk with room #. Painting ongoing throughout while we where there. In need of modernization of secuity access, new doors and hardware. Staff is friendly... More 

Was this review helpful? Yes 1
Barbara R, General Manager at BEST WESTERN Atlantic Beach Resort, responded to this review

Dear guest, Thank you for your review. We appreciate your comments and recommendations and will use your comments to improve the service and overall condition of the hotel. I'm glad you were happy with our staff and hotel location. Best regards, Barbara Romano GENERAL Manager More 

Ottawa, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

This has to be the worse BW iIve ever stayed at. It's old, run down, not very good customer service, no parking and despite being close to the ocean that's about it. There are only 26 indoor parking spots, after that you're pretty much on your own. The place appears to be run by a bunch of spring breakers, very... More 

Was this review helpful? Yes
Brooklyn, New York, United States
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

The staff could be more accommodating. We arrived early to the hotel although we fully understood that check in was at 3pm. When we arrived we were told that they would clean a room for us a a priority so that we could check in early. I left my contact info so that they could call us when the room... More 

Was this review helpful? Yes 1
Barbara R, General Manager at BEST WESTERN Atlantic Beach Resort, responded to this review

Dear guest, Thank you for your review. I'm sorry to hear that you experienced some issues with towels and the soda machines. We always try to accommodate early arrivals based on availability but sometimes it is not possible to check-in guests earlier than the 4:00 pm check-in if the hotel is full. We appreciate your comments and will use them... More 

Maryland
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Hotel was average, definitely not a 4 /5 star. Fantastic beach and boardwalk, beautiful and clean. Service was adequate. TY to FERNANDO the concierge who saved the vacation. The restaurant staff was friendly and helpful. Bedding is comfortable but Walls are thin. There are only a few restaurants within walking distance. Cabs are available for $7-1$2. Moshi Moshi South Beach... More 

Was this review helpful? Yes 1
Barbara R, General Manager at BEST WESTERN Atlantic Beach Resort, responded to this review

Dear guest, Thank you for your review. We understand that parking can be difficult, especially in Miami Beach. We try to accommodate every guest as best we can with the parking but cannot guarantee a spot to to limited space. We do have a garage one block away that we suggest for additional parking. I do recommend that if it... More 

Miami Beach, United States
1 review
4 of 5 stars Reviewed 1 week ago

I read the reviews for the Best Western Atlantic Beach hotel prior to booking my trip. I was a skeptical about staying there. The pictures online were nice and it looked like a nice hotel. My stay turned out to be great, the room was clean and staff was friendly. I didn't encounter any problems checking in or checking out.

Review collected in partnership with Best Western

Was this review helpful? Yes
Barbara R, General Manager at BEST WESTERN Atlantic Beach Resort, responded to this review

Dear guest, Thank you for your review. I am very happy you looked beyond some reviews and gave us an opportunity. I'm so glad you had a wonderful time and enjoyed your stay. We hope that you will return very soon. Best Regards, Barbara ROMANO GENERAL Manager More 

Ottawa, Ontario
Reviewer
4 reviews 4 reviews
4 hotel reviews
76 helpful votes 76 helpful votes
2 of 5 stars Reviewed 2 weeks ago

As a family of four, we stayed here for one night prior to a cruise. The location is good, right on the beach. The front desk staff were friendly. Other than that, we weren't impressed. The check-in was very slow due to a long lineup. The hotel is dated and in need of renovation. The room was very basic and... More 

Was this review helpful? Yes 1
Barbara R, General Manager at BEST WESTERN Atlantic Beach Resort, responded to this review

Dear guest, Thank you for your review. I'm very sorry to hear you were not pleased with your stay. We are continuously making improvements to the hotel for all of our guests future enjoyment. We have added more chairs to the pool area and are making many more improvements. We hope you will give us an opportunity on your next... More 

Montoursville, Pennsylvania
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We took my family member to this hotel to celebrate her 80th birthday! I can't say how disappointed we were! First there wasn't any parking available since their lot was full which they charged you for if it was available at all. Trying to find a place to park was almost impossible on the street and we had family members... More 

Was this review helpful? Yes 3
Wellington, Florida
1 review
4 of 5 stars Reviewed 2 weeks ago

I was pretty worried about booking a stay here after reading the reviews as well as reviews of similar hotels in area but was pleasantly surprised. My biggest concern was cleanliness of rooms and if they were kept up as well as bugs. Most of the reviews concerning roaches really had me worried but did not see one in site.... More 

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