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Courtyard by Marriott Miami Beach South Beach

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1530 Washington Avenue, Miami Beach, FL 33139
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Courtyard by Marriott Miami Beach South Beach
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508 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Courtyard by Marriott Miami Beach South Beach
See the most recent reviews
Florida
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 28, 2015

Joe at the front desk was very polite and helpful. All of the staff were very nice, we stayed for an overnight trip and were very pleased. Room was clean, no issues. Great location, close to beach, convention center and Lincoln rd. Would stay again!

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Mesquite, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed June 26, 2015

The first problem was parking and that the pricing was not previously disclosed. The only parking available is valet and costs a little more than $38 per day. The room was adequate. The rooftop pool was great. The elevator certifications expired 9 months ago. The front desk staff was polite, but not inviting or welcoming.The real problem was the head... More 

Was this review helpful? Yes 2
GM_MiamiBeach, General Manager at Courtyard by Marriott Miami Beach South Beach, responded to this review

Dear Chris C. Thank you for taking the time to provide us with your valuable feedback regarding your recent stay at our Courtyard Miami Beach South Beach. I’m pleased to hear that you enjoyed our rooms and our roof top pool. It’s a shame that you had an unpleasant experience with one of our staff members. I can assure you... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 23, 2015 via mobile

Overall enjoyed our miami marriott experience.. but a certain member of staff made our trip to America a one to remember! Great customer service, happy and out going member of staff made us always feel welcome in the hotel. Friendly and outgoing member of staff helped us at every opportunity possible and really made our stay memorable! Definitely would come... More 

Was this review helpful? Yes 1
GM_MiamiBeach, General Manager at Courtyard by Marriott Miami Beach South Beach, responded to this review

Dear rowannay, Thank you for staying with us and also for enjoying The Bistro. We'll make sure Q is recognized for his excellent service during your stay. We're very happy to hear that he made your stay memorable. Thank you for choosing our hotel. Best, Nanyce L. More 

Monument, Colorado
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed June 22, 2015

Well…had two rooms for a family of 6, room 208 and 211. We were to get 2 queen rooms but my daughter (who arrived around 1) was allowed to check-in early (room 208) with what they said was a king bed which wasn't a problem with three small girls. The bed was in no way a king and our measurement... More 

Was this review helpful? Yes 1
GM_MiamiBeach, General Manager at Courtyard by Marriott Miami Beach South Beach, responded to this review

Dear KJCS, Thank you for your recent stay with us in Miami. I'm disappointed to read that you left our hotel with an unpleasant experience please accept my apologies for any inconvenience. That's the first time we received a comment about our King bed size, I can assure you that we definitely have a King bed in that room, but... More 

Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 21, 2015

Stayed here the night before our cruise so we needed lodging close to the port, but also near South Beach. If you are looking for a Marriott property near Collins, this hotel is only couple blocks away from beach and restaurants. The rooftop pool is nice and probably he best feature. A double bed room is on the smaller size,... More 

Was this review helpful? Yes
GM_MiamiBeach, General Manager at Courtyard by Marriott Miami Beach South Beach, responded to this review

Sam S., Thank you for staying with us. I hope you will give us another opportunity in the future to serve your lodging needs. We would be happy to make special arrangements prior to your arrival to ensure the stay is memorable the next time around. Thank you again. Best, Nanyce L. More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 21, 2015

Felt very welcome after nearly 24 hour flight from Australia . Counter staff very helpful and patient . Room very comfortable and clean . Food in Restaurant for both dinner and breakfast excellent and waiters very helpful . However was disappointed that I couldn't work out how to turn on the shower , I had never seen these type of... More 

Was this review helpful? Yes
GM_MiamiBeach, General Manager at Courtyard by Marriott Miami Beach South Beach, responded to this review

Dear Lyn C., Thank you for the feedback and I'm pleased that you enjoyed your stay overall. I apologize for any confusion with the shower operation. We will investigate an option that makes the use easier to navigate. Thank you again for staying with us! Best, Nanyce L. More 

New Delhi
Level Contributor
30 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed June 10, 2015

I arrived at the hotel at 3 pm and I was given a room only at 5pm. Front office staff Joe is rude and surely does not belong to the hospitality world. He needs to be corrected and has to be loosened up. Since I had a an early morning meeting on the day of my check out, I asked... More 

Was this review helpful? Yes 1
GM_MiamiBeach, General Manager at Courtyard by Marriott Miami Beach South Beach, responded to this review

Director P., Please accept my apologies for the inconvenience at check-in and the service provided by Joe. I can assure you we usually get rave reviews of his service and I am surprised and disappointed that you left with a bad impression. I will ensure I follow up with him to avoid any similar problems in the future. Great to... More 

A TripAdvisor Member
5 of 5 stars Reviewed June 9, 2015

We booked a room after our cruise. Arrived early but room was ready about 30 minutes later. We were upgraded and the room was spectacular! King suite in the new tower is the way to go! Service was great in every way. Loved the pool, the cocktails, the freezing cold a/c, the balcony and the waffle I had for breakfast... More 

Was this review helpful? Yes 1
GM_MiamiBeach, General Manager at Courtyard by Marriott Miami Beach South Beach, responded to this review

Thank you for the compliment, we hope to see you again! Best, Nanyce L. More 

Agra
Level Contributor
42 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed June 9, 2015

Stayed here for 3 nights last week...Cant fault the hotel on anything... Location for me is the main criteria when booking a hotel, and the hotel has a superb location.. The location is pretty much perfect..It is 2 blocks away from the beach, so a 5 min walk will take you there, and also it is quite at night compared... More 

Was this review helpful? Yes
GM_MiamiBeach, General Manager at Courtyard by Marriott Miami Beach South Beach, responded to this review

TanmayB, Thank you for the recommendation and the positive feedback, we appreciate it! Regards, Nanyce L. More 

New York City, New York
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 3, 2015

I have mixed feelings about this hotel. I chose it because I figured it was a nice middle ground between the swanky, upscale places and the small boutique-y places. That, and because I'm a Marriott Rewards member and just got the credit card. I came here for a bachelorette party of 10 girls (5 in each room, with connecting rooms).... More 

Was this review helpful? Yes 1
GM_MiamiBeach, General Manager at Courtyard by Marriott Miami Beach South Beach, responded to this review

Dear AKattan922, Thank you for the feedback regarding your stay. I am aware of this inconvenience, it was my understanding the mistake occurred when you all moved from one room to another to accommodate your adjoining request. The manager opened the door to confirm the room was vacant during the room transfer. He immediately closed the door once he heard... More 

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