I am here now good location is the only thing I can say. No air conditioning still. Broken elevators. Soiled linens and towels found on chech in. Pool so filthy that parents won't let children swim. A resort fee that you can't avoid for umbrella on Beach and Internet. Fitness equipment all broken and rusted relics restaurant only open for... More

The Royal Palms Hotel has a wonderful staff but the facility is not consistently maintained. The hotel is in the process of remodeling one floor at a time and we were uhfortunate to stay in floor (12) that was scheduled to be remodeled. The carpets were filthy in the room and hallways and this made a very unconfomfortable stay even... More

Prior to arriving on Sunday, Jan. 29th, I called front desk to arrange for early check-in because I am attending a work event at 2PM. I was confirmed an early check-in. unfortunately, upon arriving @ 9:45am, I was rudely informed that our room would not be ready until after 4PM. I referenced my conversation with front desk staff but was... More

The hotel was nice and staff friendly. Excellent location to the beach 2 mins walk. Pool was okay but bit overcrowded. Nice bars and restaurants in the hotel and good beach and pool food and drink service. The rooms were average to good. quite basic, had the AC,wifi, clean bedding and nice showers., TV. Fairly quiet in the corridoors although... More

Thought the location was great! Close to shopping, great restaurants & on the beach! We checked in early, the room was clean & overlooked the ocean. That was all the good. Then it got bad! Lots of renovation going on so I'm assuming if you come back next year at this time, my review will be outdated. So much work... More

I stayed here for 4 nights on business in early February 2012. This was my first time in Miami so I was not sure what to expect. My first impression was that this is not worth what the price dictated but as I stayed, I warmed to the property and area. The highlights and low lights. My reservation was never... More

This hotel has a great South Beach location at a fraction of the cost of Loews, the Delano and the Ritz. The rooms were clean and comfortable. The pool was nice, and the beach service was fantastic. If you want to go to South Beach and stay in a great location, for less cost, this is a good hotel. The... More

We arrived early Room not ready no worries came back at 4,30pm and we were advised we had been given an upgrade,we were thrilled as we were on Honeymoon and we had not advised the Hotel or requested an upgrade. Then that Evening at 8.45 I rang the front desk to ask a question and the phone hung up mid... More

My husband and I---we are in our late 50's-- just returned from our 5 nite stay at the Royal Palm hotel, South Beach. (We enjoyed our stay so much last year that we came back!) Both times we asked for an upgrade at check-in, and they were able to accomodate our request, even though they were very busy. Thank you... More