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All 200 Miami Beach hotels

Design Suites at Castle Beach

3.0 of 5 Resort   |   5445 Collins Ave, Miami Beach, FL 33140 (Oceanfront)
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Ranked #145 of 200 Hotels in Miami Beach
A recent review
5 of 5 stars reviewed 6 days ago
dayana r Hialeah, Florida
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491 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
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English first
Buffalo Grove, Illinois
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

We originally booked this hotel through RCI. 2 months before our trip they dropped this hotel and called and asked if we wanted to re book our stay in another hotel, unfortunately we did not. With in the first hour of being there we almost left. The hotel is old. I was told that it was once the playboy club.... More

Was this review helpful? Yes 1
Hialeah, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

this woman works as a front desk at this Hotel.. She is very kind and professional in what she does. She is kind and helpful. She suggested me what room was the best and i am really impress with her job

Was this review helpful? Yes 1
Palm Coast, Florida
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Welcome to the Castle of Horror! Terrible Customer Service! Front desk people are rude and unprofessional! Rooms are so outdated with white, depressive walls and stiff, uncomfortable beds. Forget about your carefree vacation! Nothing is in working condition! Safe is not working, TV is not working, and this is only a beginning of your nightmare. Valet Parking Service is a... More

Was this review helpful? Yes 2
Facundo Y, Guest Relations Manager at Design Suites at Castle Beach, responded to this review

Did you stay with Design Suites Miami? I looked for your reservation on our system and I couldn't find you. There are different management companies in the building and we have systems in place to prevent what you are saying on the review. Our priority is to give our guest our best. Design Suites Miami More

Miami, Florida
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 2, 2014

I never write reviews, but I just can't bare to not warn people about staying here. Don't be fooled; this is not a "hotel." It's a timeshare owned by individual owners, so your room will only be as good as what the owner has done to it. We had problems from the start. Valet parking (the only option) was horrific.... More

Was this review helpful? Yes 5
Facundo Y, Staff Design Suites Miami at Design Suites at Castle Beach, responded to this review

Did you stay with Design Suites Miami? We are sorry to hear that your experience wasn't as conforting as you expected. Our goal is to satisfy our guests in order to make your stay as conforting as it can be. The valet parking service is included in the rate (free 1 car for each unit) We rent apartments with cleaninig... More

Gainesville
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 31, 2014

The check-in is confusing and takes long time (my wife waited almost 30 minutes inside the car). The valet is obligate, that is a bad thing, but it is free. the room, ocean view was nice and mini-kitchen helps a lot. you can go to the beach in few steps.

Was this review helpful? Yes 1
Facundo Y, Guest Relations Manager at Design Suites at Castle Beach, responded to this review

Thank you so much for your feedback, we are pleased that you enjoyed your recent stay with us. We hope to have you around with us again Design Suites Miami More

Sandefjord Municipality, Norway
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 31, 2014

The hotel was very Nice and clean,The Beach was beautiful and the pool was Nice and clean also.The locasion was perfekt for me and the kids,not to much nois and the buss stopp was right outside and they took us Down to South Beach in 15 min and Down town Miami in 30 min.We are defnetly going back

Was this review helpful? Yes 3
Facundo Y, Guest Relations Manager at Design Suites at Castle Beach, responded to this review

Thank you so much for your feedback, we are pleased that you enjoyed your recent stay with us. We hope to have you around with us again and be sure to let us know when you are coming so we can reserve your favorite room for you. Please contact me at reservas@desigmiami.com for future reservations. It will be my pleasure... More

Atlanta, Georgia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 29, 2014

I admit that AFTER booking the hotel I read the reviews and I started to feel uneasy. I don't know about you but I didn't want a hotel to ruin my vacation, but I was only 1 week away from my trip so I decided to just stick through with it. My party of 5 stayed in PH14. We where... More

Was this review helpful? Yes 2
Facundo Y, Guest Relations Manager at Design Suites at Castle Beach, responded to this review

HELLO! Thank you for staying at Design Suites Miami We are really happy to know that you really enjoyed your stay with us. We look forward to seeing you again here for many more return visits. Best wishes Design Suites Miami More

Denmark, Tennessee
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 24, 2014

We stayed in a private apartment in this hotel, and that was good. Our host was great and the apartment was clean and nice. The location is great and it's relatively cheap, but unfortunately, the valet parking (southern parking) lost our car keys and we had to spent AN ENTORE day waiting (and pushing) for them to fix it. We... More

Was this review helpful? Yes 1
Facundo Y, Guest Relations Manager at Design Suites at Castle Beach, responded to this review

Thank you for your review! We are sorry you had a bad experience with valet parking, we know we have some improvements to make, and we are working on that. We hope you give us the opportunity to serve you again in the future. Design Suites Miami More

Long Beach
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 18, 2014

I must preface this review by saying that we rented directly from an individual rather than any of the management companies mentioned here (of which there are several). The location is approximately 1 mile to the Publix grocery store - this makes for a nice morning walk to and from, plus an excuse to stop at the French Artisan bakery/restaurant... More

Was this review helpful? Yes 2
Facundo Y, Guest Relations Manager at Design Suites at Castle Beach, responded to this review

Dear Guest: Thank you so much for your detailed and honest review. We knew our pros (like our great location and wonderful staff, always attentive and kind) Yet, it is highly important to take notes of the aspects that need improvement. We hope you come back and choose to stay with us again Design Suites Miami More

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 9, 2014 via mobile

We planned a trip for a group of 7 stay in for a fun miami weekend. Our 2 bedroom "adjoining suite", did not connect anywhere they are just two rooms side by side. Rooms were VERY poorly maintained, we kept finding huge roaches during our stay! The elevators don't work, the security is a joke, you have to give your... More

Was this review helpful? Yes 2
Facundo Y, Staff Design Suites Miami at Design Suites at Castle Beach, responded to this review

Thanks for your review. First of all, on our listing we display that these studios can be communicated by a door or share a corridor. We are working hard on the renovation of all the rooms. Sincerely, Design Suites Miami More

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Additional Information about Design Suites at Castle Beach

Address: 5445 Collins Ave, Miami Beach, FL 33140
Location: United States > Florida > Miami Beach > Oceanfront
Price Range (Based on Average Rates): $
Hotel Class:3 star — Design Suites at Castle Beach 3*
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Also Known As:
Design Suites At Castle Beach Hotel Miami Beach

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