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All 201 Miami Beach hotels

Design Suites at Castle Beach

3.0 of 5 Resort   |   5445 Collins Ave, Miami Beach, FL 33140 (Oceanfront)
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Ranked #151 of 201 hotels in Miami Beach
A recent review
4 of 5 stars reviewed 4 weeks ago
Danilo Q Gainesville
  • Reviews (472)
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472 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
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English first
Palm Coast, Florida
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 1 week ago

Welcome to the Castle of Horror! Terrible Customer Service! Front desk people are rude and unprofessional! Rooms are so outdated with white, depressive walls and stiff, uncomfortable beds. Forget about your carefree vacation! Nothing is in working condition! Safe is not working, TV is not working, and this is only a beginning of your nightmare. Valet Parking Service is a... More

Was this review helpful? Yes 1
Facundo Y, Guest Relations Manager at Design Suites at Castle Beach, responded to this review

Did you stay with Design Suites Miami? I looked for your reservation on our system and I couldn't find you. There are different management companies in the building and we have systems in place to prevent what you are saying on the review. Our priority is to give our guest our best. Design Suites Miami More

Miami, Florida
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I never write reviews, but I just can't bare to not warn people about staying here. Don't be fooled; this is not a "hotel." It's a timeshare owned by individual owners, so your room will only be as good as what the owner has done to it. We had problems from the start. Valet parking (the only option) was horrific.... More

Was this review helpful? Yes 3
Facundo Y, Staff Design Suites Miami at Design Suites at Castle Beach, responded to this review

Did you stay with Design Suites Miami? We are sorry to hear that your experience wasn't as conforting as you expected. Our goal is to satisfy our guests in order to make your stay as conforting as it can be. The valet parking service is included in the rate (free 1 car for each unit) We rent apartments with cleaninig... More

Gainesville
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The check-in is confusing and takes long time (my wife waited almost 30 minutes inside the car). The valet is obligate, that is a bad thing, but it is free. the room, ocean view was nice and mini-kitchen helps a lot. you can go to the beach in few steps.

Was this review helpful? Yes 1
Facundo Y, Guest Relations Manager at Design Suites at Castle Beach, responded to this review

Thank you so much for your feedback, we are pleased that you enjoyed your recent stay with us. We hope to have you around with us again Design Suites Miami More

Sandefjord Municipality, Norway
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel was very Nice and clean,The Beach was beautiful and the pool was Nice and clean also.The locasion was perfekt for me and the kids,not to much nois and the buss stopp was right outside and they took us Down to South Beach in 15 min and Down town Miami in 30 min.We are defnetly going back

Was this review helpful? Yes 3
Facundo Y, Guest Relations Manager at Design Suites at Castle Beach, responded to this review

Thank you so much for your feedback, we are pleased that you enjoyed your recent stay with us. We hope to have you around with us again and be sure to let us know when you are coming so we can reserve your favorite room for you. Please contact me at reservas@desigmiami.com for future reservations. It will be my pleasure... More

Atlanta, Georgia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I admit that AFTER booking the hotel I read the reviews and I started to feel uneasy. I don't know about you but I didn't want a hotel to ruin my vacation, but I was only 1 week away from my trip so I decided to just stick through with it. My party of 5 stayed in PH14. We where... More

Was this review helpful? Yes 2
Facundo Y, Guest Relations Manager at Design Suites at Castle Beach, responded to this review

HELLO! Thank you for staying at Design Suites Miami We are really happy to know that you really enjoyed your stay with us. We look forward to seeing you again here for many more return visits. Best wishes Design Suites Miami More

Denmark, Tennessee
Senior Reviewer
6 reviews 6 reviews
2 of 5 stars Reviewed 5 weeks ago

We stayed in a private apartment in this hotel, and that was good. Our host was great and the apartment was clean and nice. The location is great and it's relatively cheap, but unfortunately, the valet parking (southern parking) lost our car keys and we had to spent AN ENTORE day waiting (and pushing) for them to fix it. We... More

Was this review helpful? Yes
Facundo Y, Guest Relations Manager at Design Suites at Castle Beach, responded to this review

Thank you for your review! We are sorry you had a bad experience with valet parking, we know we have some improvements to make, and we are working on that. We hope you give us the opportunity to serve you again in the future. Design Suites Miami More

Long Beach
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 18, 2014

I must preface this review by saying that we rented directly from an individual rather than any of the management companies mentioned here (of which there are several). The location is approximately 1 mile to the Publix grocery store - this makes for a nice morning walk to and from, plus an excuse to stop at the French Artisan bakery/restaurant... More

Was this review helpful? Yes 2
Facundo Y, Guest Relations Manager at Design Suites at Castle Beach, responded to this review

Dear Guest: Thank you so much for your detailed and honest review. We knew our pros (like our great location and wonderful staff, always attentive and kind) Yet, it is highly important to take notes of the aspects that need improvement. We hope you come back and choose to stay with us again Design Suites Miami More

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 9, 2014 via mobile

We planned a trip for a group of 7 stay in for a fun miami weekend. Our 2 bedroom "adjoining suite", did not connect anywhere they are just two rooms side by side. Rooms were VERY poorly maintained, we kept finding huge roaches during our stay! The elevators don't work, the security is a joke, you have to give your... More

Was this review helpful? Yes 2
Facundo Y, Staff Design Suites Miami at Design Suites at Castle Beach, responded to this review

Thanks for your review. First of all, on our listing we display that these studios can be communicated by a door or share a corridor. We are working hard on the renovation of all the rooms. Sincerely, Design Suites Miami More

Miami Beach, Florida
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed July 7, 2014

I sometimes think that when someone says "disgusting" they are over reacting, but I have had it wrong all along. On the website it says that you can't check-in until 3:00 P.M. I called ahead to make sure and they said that i could check-in at 11:00 A.M. I arrived at the hotel at around 1:00 P.M. and discovered that... More

Was this review helpful? Yes 4
Facundo Y, Guest Relations Manager at Design Suites at Castle Beach, responded to this review

Did you stay with Design Suites Miami? Our office is on the Front Desk and it is open 7 days a week from 8 am to 12am and Our front desk staff, is trained weekly with the customer service standards. Regarding the cleaning service, we provide cleaning every day, and we make sure that the rooms are in perfect conditions... More

Miami, Florida
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 4, 2014

All I have to say is that this is the most disgusting place I have ever stepped foot it. I found 3 cockroaches in less than 5 minutes. Told the reception and I was completely ignored. This literally just happened to me. I grabbed my things and left.

Was this review helpful? Yes 4
Facundo Y, Guest Relations Manager at Design Suites at Castle Beach, responded to this review

Did you stay with Design Suites Miami? Our goal is to satisfy our guests in order to make your stay as conforting as it can be. So, with which company did you stay with? Thanks! Design Suites Miami More

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Additional Information about Design Suites at Castle Beach

Address: 5445 Collins Ave, Miami Beach, FL 33140
Location: United States > Florida > Miami Beach > Oceanfront
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Design Suites at Castle Beach 3*
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Also Known As:
Design Suites At Castle Beach Hotel Miami Beach

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Amenities (24)
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Deluxe Bay View Suite (72)
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Deluxe Ocean View (69)
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Deluxe Suite Ocean View with Balcony (74)
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Pent House Ocean View with Balcony (100)
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Pool (24)
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Standard Suite (70)
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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style
#15 Top resorts Hotel in Miami Beach #35 Spa Hotel in Miami Beach #95 On the Beach Hotel in Miami Beach
Hotel Class
Official Description (provided by the hotel)
Design Suites at Castle Beach, a beachfront property, is a selected group of condos on the emblematic Castle Beach Club -formerly The Playboy Hotel-. It has direct access to the beach, an outdoor pool and sun deck, fitness center, restaurant, pool bar, a grocery store in site, vending machines, laundry, dry cleaner, and Russian and Turkish bath.Guests can relax over the lounge chairs by the pool, with Wi-Fi access. All condos at Design Suites at Castle Beach, feature a flat screen TV with cable channels, iPod docking station, Wi-Fi or cable access (free), safe box (free), kitchenette or full kitchen, daily cleaning and free parking.Only a 10 minutes’ drive from South Beach and Bar Harbor, and 20 minutes from MIA International Airport. ... more   less 
Number of rooms
115

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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