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Design Suites at Castle Beach

5445 Collins Ave, Miami Beach, FL 33140
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1 room 1 guest
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Design Suites at Castle Beach
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868 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
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    (868)
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    (249)
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Miami, Florida
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

We were extremely disappointed with our stay. We had to be moved to another room because #429 smelled like pot. We then got moved to #523 and this room is horrible. No phone, no closet doors, a shower faucet with the handle off ( I tried putting it back on but it doesn't work), cracked tiles, a toothbrush holder with... More 

Was this review helpful? Yes 3
Miami Beach, Florida
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Good morning, I checked into the Design Suites on 08/22/2015 at approximately 3:00 p.m. to celebrate my wife birthday with our children. I was greeted with professionalism and the registration process was very efficient. When I arrived to my room it was clean and organized but I noticed a slight smell of cigarette smoke. I dismissed the smell and when... More 

Was this review helpful? Yes 2

Travelers are raving about these Miami Beach hotels

Jersey City, New Jersey
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The place is a dump. I checked in and left within a half hour, even though I would not receive a refund. Would not subject my family to an unsafe and unsanitary room. Listen good , any positive rating are from people who either work there or own the individual rooms. This is not a hotel, but a condo which... More 

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed 2 weeks ago

The front desk was very helpful in assisting me with my requests and I stayed a long time. Beautiful ocean view, awesome pool and the beach was very nice and clean. I felt like it was my home away from home. Specially the help received from Kaidan, Ardeli and Victor made my stay much better.

Was this review helpful? Yes
Facundo Y, Guest Relations Manager at Design Suites at Castle Beach, responded to this review

Thank you so much for such a lovely review. It was a pleasure to have you in our hotel. We look forward to your return Design Suites Miami More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

we stay in room 1101 very small room need a lot of renovation no cancelation very simple old style beading cheep furniture Laundromat has no exchange machine you will pay extra to change in near grocery we not recommend to stay in this please

Was this review helpful? Yes 1
Facundo Y, Director de Relaciones con Clientes at Design Suites at Castle Beach, responded to this review

Thank you so much for taking the time to review our staff performance and our amenities. We are sorry to hear that your stay wasn't as good as you expected. At Design Suites Miami, our priority is to achieve a great customer service and we take care of all the minor details to make your stay as pleasant as possible.... More 

Barcelona, Spain
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed July 27, 2015

From the time I stepped into the hotel I regretted it. The staff at the entrance was impatient and not helpful at all. Checked in and I was kept waiting for a while until I was able to do it. The pictures in the site are not near to the reality, the studio was so bad, shower leaking and doors... More 

Was this review helpful? Yes 2
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 21, 2015

Great location and great service. Rooms are clean and customer service is there to help you in all your needs. This is more than what I expected. I will definely recommend it and I will come back again.

Was this review helpful? Yes 1
Facundo Y, Guest Relations Manager at Design Suites at Castle Beach, responded to this review

Thank you so much for your feedback, we are pleased that you enjoyed your recent stay with us. Design Suites Miami More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 18, 2015

Everyone on the staff was very pleasant and helpful.. Ardeli did an awesome job making sure our stay was memorable.. Lobby was and rooms were very clean.. I would recommend that anyone coming to the Miami area to stay at the design suites.. You won't regret your stay!

Was this review helpful? Yes 2
Facundo Y, Guest Relations Manager at Design Suites at Castle Beach, responded to this review

Thank you for your feedback, which We have shared with our team. We are happy to hear that you enjoyed your stay. Design Suites Miami More 

Ocean View, Delaware
Level Contributor
131 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
4 of 5 stars Reviewed July 16, 2015

My husband and I rented a condo on the 15th floor from an individual owner. We stayed here from July 2-12. We got a good deal and did not have maid service which was fine with us. The condo was spotless and had a beautiful view of the ocean, and that's what we wanted. I was happy to see there... More 

Was this review helpful? Yes 2
Facundo Y, Guest Relations Manager at Design Suites at Castle Beach, responded to this review

Thank you for your feedback, which We have shared with our team. We are happy to hear that you enjoyed your stay. Design Suites Miami More 

Cincinnati, Ohio, United States
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed July 13, 2015

This hotel was definitely budget friendly but did not meet the expectations that were set. We couldn't get the shower to work and instead of sending someone up with us to take a look they just said pull harder, this was after walking down because no one would answer the phone. The parking service is a different company than the... More 

Was this review helpful? Yes 3
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Deluxe Bay View Suite (72)
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