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Design Suites at Castle Beach

3.0 of 5 5445 Collins Ave, Miami Beach, FL 33140
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Design Suites at Castle Beach
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Design Suites at Castle Beach
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655 reviews from our community

Traveler rating
    91
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    128
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Niagara Falls
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed yesterday NEW

First off, this is not a hotel, as we found out. It is a condo association....they have various management companies inside, we stayed with DESIGN SUITES... There is also Newport and a few other ones. There are also other rooms/suites that are privately rented out. Front desk - they were ok.....after you get off a long flight and finally arrive... More 

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Murrysville, Pennsylvania
Contributor
20 reviews 20 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Privately owned 1 bed condo with nice kitchen and balcony. Found on vacationrentalhomes.com. Very nice, clean. Owner excellent to deal with. Nice pool and tiki restaurant /bar. Parking is free but only valet.

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Facundo Y, Guest Relations Manager at Design Suites at Castle Beach, responded to this review

Thank you so much for your feedback, we are pleased that you enjoyed your recent stay with us. Thanks Design Suites Miami More 

Senior Contributor
25 reviews 25 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 1 week ago NEW via mobile

Unfortunately, I didn't read the reviews on this hotel before we checked in. I have to say that I agreed with all the bad comments that people have posted on this place. The service is non existent. The valet parking is the worst thing I have seen in my life. Those guys rev the engine of your car in front... More 

Was this review helpful? Yes 1
The Netherlands
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

We booked 2 queen bad app with ocean view. We got exactly that on the 15th floor. The view was the best! The rest was in such a disastrous technical condition that I wander how could they rent it at all... The bed was cracking with every movement, so the whole family was awake. The elevator was making terrible noise... More 

Was this review helpful? Yes 2
Facundo Y, Guest Relations Manager at Design Suites at Castle Beach, responded to this review

Thank you so much for taking the time to review our staff performance and our amenities. Did you stay at Design Suites Miami? There are a few management companies in the Building. at Design Suites Miami, our priority is to achieve a great customer service and we take care of all the minor details to make your stay as pleasant... More 

Northern California
Senior Contributor
37 reviews 37 reviews
24 hotel reviews
52 helpful votes 52 helpful votes
1 of 5 stars Reviewed 1 week ago

This hotel, if you can call it that, more like a low rent apartment complex, was disgusting! There's no one to assist with luggage and there's 2 sets of stairs to take luggage up. You have to give I.D. to use a luggage cart and the staff is rude. Our room, 609, had no pictures on the wall, hair on... More 

Was this review helpful? Yes 3
Facundo Y, Guest Relations Manager at Design Suites at Castle Beach, responded to this review

Did you stay at Design Suites Miami? There are a few management companies in the Building. at Design Suites Miami, our priority is to achieve a great customer service and we take care of all the minor details to make your stay as pleasant as possible. Thanks Design Suites Miami More 

Vienna, Austria
1 review
1 of 5 stars Reviewed 1 week ago

After paying top dollar for what was to be an outstanding luxury flat, we were ushered to Penthouse 6, and thought that sounded good. The view was wonderful, but the rest was old, dirty, run-down and a gross disappointment. Appliances didn't work, promised kitchenware was never provided and the front desk was the Bermuda Triangle of requests - they came... More 

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Pros 1. Next to the beach 2. "Free parking" (read into the cons about that) 3. That's it. Cons 1. Expensive for a run down hotel 2. Cleaning ladies pretends to not speak English and doesn't hand new towels if asked. 3. Kitchenette + microwave 4. Parking you'll feel trapped here because they have your keys and you'll have to... More 

Was this review helpful? Yes 2
Raleigh
2 reviews
3 of 5 stars Reviewed 1 week ago

Everybody has an opinion and everybody's experience can be different. We rented 1 bedroom with 2 beds and it wasn't Hilton, like somebody wrote ( but I didn't expect it to be, otherwise I'd book there :) But the room was clean and if I try, I could always find things I might not like.. but overall I was happy,... More 

Was this review helpful? Yes
Facundo Y, Guest Relations Manager at Design Suites at Castle Beach, responded to this review

Thank you so much for your feedback, we are pleased that you enjoyed your recent stay with us. Thanks Design Suites Miami More 

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

My experience is that this hotel only tries to make an impression of design and luxus. In reality it is pretty old building with dirty carpets and walls and broken equipment (Eg. missing doors of a wardrobe, missing plugs in a bath and washbasin, non-functional clock, broken holder of a bath towel, broken tiles in the bathroom, etc.) Besides the... More 

Was this review helpful? Yes 2
Facundo Y, Guest Relations Manager at Design Suites at Castle Beach, responded to this review

Thank you so much for taking the time to review our staff performance and our amenities. We are sorry to hear that your stay wasn't as good as you expected. We are in our last phase of a complete renovation, and that is why we understand your discomfort. At Design Suites Miami, our priority is to achieve a great customer... More 

La Condamine, Monaco
Contributor
14 reviews 14 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 1 week ago

All apartments are privately owned so the quality of the rooms are not consistent. The entrance, the reception desk and general facilities are very client unfriendly. The traffic flow of cars coming is so organized that you have to wait for ever, even if it is not really busy. The entrance is 10 steps up, no way to role your... More 

Was this review helpful? Yes 1
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Additional Information about Design Suites at Castle Beach

Address: 5445 Collins Ave, Miami Beach, FL 33140
Location: United States > Florida > Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Design Suites at Castle Beach 3*
Number of rooms: 115
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Also Known As:
Design Suites At Castle Beach Hotel Miami Beach
Hotel Style:
#15 Top resorts Hotel in Miami Beach
#40 Spa Hotel in Miami Beach
#99 On the Beach Hotel in Miami Beach

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