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Design Suites Miami Beach

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5445 Collins Ave, Miami Beach, FL 33140 (Formerly Design Suites at Castle Beach)
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Design Suites Miami Beach
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1,002 Reviews from our TripAdvisor Community

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Brasil
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed at the penthouse. It was spacious, great view but old. It needs a few adjustments: door knob, shower knob, stove. Also I missed some kitchen utensils, like a baking sheet or some more pans. But the place is well located, the beach behind it is wonderful, crystal water and the pool is really nice too. It was worth... More 

Review collected in partnership with this hotel

Helpful?
Thank Karinablu
Stockholm
1 review
3 of 5 stars Reviewed 4 days ago NEW

The hotell is great. The service not. The impolite staff made us feel everything BUT welcome. And the valid parking-system sucks. Took >30 min to get the car. We had a clean and spacious room. Wifi worked perfect. No info about the hotel or other services was in the room.

Review collected in partnership with this hotel

Helpful?
Thank hamwid
Management_Team_365, Manager at Design Suites Miami Beach, responded to this review

Greetings Hamwid, Thank you for taking the time to share your review with us. We are delighted that you enjoyed the hotel and found the rooms to your liking, but we are concerned to learn that you were disappointed with the hospitality received from our team. I would like to speak with you personally to offer our personal apologies and... More 

Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago NEW via mobile

Had an issue with previous place(different hotel) so me and my husband booked Design Suites for last minute. We were very tired and just wanted to get in the room to rest but check in process took forever. As I work in the hotel as well I very much aware of how the check in works. Taking them more than... More 

Helpful?
Thank Ikumi M
Management_Team_365, Manager at Design Suites Miami Beach, responded to this review

Dear Ikumi M, It's a delight for us to host hospitality professionals and we thank you for sharing your review. We are delighted you enjoyed the guest room and your time at the property, but we regret that your arrival experience was less than you anticipated. This certainly does not meet our own standards and we hope you will accept... More 

Colorado
1 review
3 of 5 stars Reviewed 1 week ago

Tries to look updated, however the lobby is vacant except for very outdated pieces of furniture and old ugly chandeliers... if feels like youve walked into the twilight zone, The rooms feel like no one is there...very cold and all of the furniture is chipped. The bath cabinets are also chipped up as well as the tile and the grouting.... More 

Review collected in partnership with this hotel

Helpful?
Thank babsColorado
Management_Team_365, Manager at Design Suites Miami Beach, responded to this review

Dear babsColorado, We value your feedback and thank you for taking a moment to share a review of your experience with us. We are surprised to read the details of your review, as our Design Suites are newly renovated and what you have described is not typical of our rooms. We regret that you did not enjoy our art-deco style... More 

London, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

It was a beautiful view and a great location. The property was that of a 3 *as the shower was old and not powerful the property could do with a little modernisation. Housekeeping was not worth the money as the bathroom was never cleaned and the floor not washed once during our stay. We enjoyed our stay and didn't let... More 

Review collected in partnership with this hotel

Helpful?
Thank Nikki K
Management_Team_365, Manager at Design Suites Miami Beach, responded to this review

Greetings Nikki, Thank you for taking the time to share your review. At Design Suites we pride ourselves on being a quality three-star hotel with four-star services. We are delighted that you enjoyed your time with us, but wish to apologize for any oversights made by housekeeping. We are pleased that you enjoyed your time with us and look forward... More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We went on family vacation and stayed in an ocean view appartment. The pro's: clean accomodations, direct access to the beach (have to say that the beach is really nice there!), big swimming pool, grocery available with fair prices on beverages and snacks and free valet parking. The only con is that elevator wait time sometimes is too long. Would... More 

Helpful?
Thank José T
Management_Team_365, Manager at Design Suites Miami Beach, responded to this review

Hi Jose, Thank you for sharing your review. We are thrilled that you enjoyed your time at Design Suites Miami Beach and appreciate your rave review and endorsement. We hope you will come visit us again soon. Best Regards, Design Suites Miami Beach More 

Portland, Maine
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I'd like to set the record straight about this place. After pouring over reviews AFTER I booked our 4 night trip, I was a little nervous with my choice in resort. However, after walking into my ocean-view suite, all worries were put aside. The room was very clean and well appointed. YES, there were a few scuffs on the wall,... More 

Helpful?
2 Thank Bandito1717
Management_Team_365, Manager at Design Suites Miami Beach, responded to this review

Dear Lukebud17, Thank you for taking the time to share such a detailed review regarding your experience at Design Suites. We are thrilled to learn that you enjoyed your time with us and that our property exceeded your expectations. As you have highlighted, Miami Beach is a very expansive stretch of beach that runs along the Atlantic Ocean, with South... More 

Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

The loony looks good. Beyond that it's a dump. Stay away. We had roaches in our room as did several other guests. The beds were awfully uncomfortable. Never again. The front desk staff didn't seem at all surprised by the roach complaints.

Review collected in partnership with this hotel

Helpful?
1 Thank Duncan B
Management_Team_365, Manager at Design Suites Miami Beach, responded to this review

Dear Duncan, Thank you for sharing your feedback with us. We appreciate your review, but we were alarmed to read of your comments, as we have not received similar messages from any other guests. We have a number of preventative measures in place at the hotel to ensure that these types of situations do not arise. However, out of an... More 

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Plantation, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The ocean and bay views were spectacular! Hotel should allow self-parking, along with valet. I would recommend this hotel to other travelers and would definitely come back, providing the rates are affordable.

Review collected in partnership with this hotel

Helpful?
1 Thank eligonza
Management_Team_365, Manager at Design Suites Miami Beach, responded to this review

Hi Elizabeth, Thank you for your feedback and for your endorsement! We value your feedback and look forward to seeing you back at Design Suites soon. Sunny Regards, Design Suites Miami Beach More 

Athol
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Check in staff was great, we arrived early unexpectedly and we were told the room was just being cleaned and they would get us in ASAP, the wait was short and we were in. However, the room was dirty and worn. The linens were clean and the room was tidy, but the floors had a film over them and built... More 

Review collected in partnership with this hotel

Helpful?
1 Thank shel.
Management_Team_365, Manager at Design Suites Miami Beach, responded to this review

Dear Shel, Thank you for your review. We do our best to accommodate early check-ins, and I'm pleased to learn that you were able to get into your room quickly. With that said, we must apologize as the rest of the experience you have described is certainly not reflective of our standards. Please accept our sincerest apologies, and when your... More 

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Pent House Ocean View with Balcony (100)
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