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Jetset Franklin

Certificate of Excellence
3.5 of 5
Hotel website
860 Collins Ave., Miami Beach, FL
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1 room 1 guest
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Jetset Franklin
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175 Reviews from our TripAdvisor Community

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Traveler rating
    101
    55
    13
    3
    3
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59
61
8
1
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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    (55)
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Stockport, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Just had a great stay at Jetset Franklin. Lovely modern clean apartment and the location is spot on, near to the beach and great bars. everything you need in a holiday to hand. The staff where really helpful too. Will definitely be back very soon

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Atlanta, Georgia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 23, 2015

This was my first time staying at this hotel and my second time staying on S.Beach. This hotel was by far the nicest it is around the corner from the beach, short walking distance! The hotel staff was very nice and professional. The rooms look like studio Apartments with a kitchen area. The rooms/furniture remind you of an Ikea show... More 

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Maryland
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed June 8, 2015

First and foremost, Barbara has the best customer service skills. The day we checked out there was a group in front of us that complained to her for 20 minutes that South Beach was extremely loud and too noisy for them. I almost fell out laughing because really...how could she make SB quiet? She was sooooooooo patient, reassuring, and just... More 

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Jetset_Franklin_860, Front Office Manager at Jetset Franklin, responded to this review

Thank you so much for your review and kind words! As you witnessed , we really do try to accommodate everyone's needs as best as we can. We look forward to your next visit and are very happy you had a fun time with us! Barbara More 

Las Vegas, NV
Level Contributor
54 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed June 7, 2015

The good: Check in was quick and easy. They were helpful with all our luggage. Location was great for South Beach. Rooms were clean. Staff was courteous. The not so good: Blinds would not close and staff could not help. Noise from the street was really bad, all night long. I wish I had been warned that memorial weekend was... More 

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Alnwick, Northumberland
Level Contributor
46 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed June 2, 2015

We stayed here as a family of four for three nights for New Year. The room was excellent with all facilities that you would require. The cafe frontage is a pleasant place to be. The location could not be better. You are one street from Ocean Drive and as central to all other attractions such as the Art Deco area... More 

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1 review
5 of 5 stars Reviewed May 16, 2015 via mobile

I was so pleased with the whole Jet set. First the reception barbra was friendly and polite. She got us in our room straight away and informed us of the local club scene. The room was amazing the van Goh room! Quiet minus the noisy construction workers!!! Mark was also amazing he knew where we needed to go for an... More 

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Washington DC, District of Columbia
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 30, 2015

I had an awesome stay at Jetset Franklin. Very clean and comfortable hotel. The staff was extremely friendly and accommodating. (Freddy is the absolute BEST!! MANY THANKS to this guy.) There is another lady whose name I cannot recall who brought coffee and condiments to my room early per my request. She did not want me to wait until 9... More 

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Jetset_Franklin_860, Manager at Jetset Franklin, responded to this review

Hello CassieM thank you so much for taking the time to write your review. I am Barbara, the 'super sweet lady", I am so happy to hear you enjoyed your stay with us! We pride ourselves in our excellent customer service and ensuring that our guests are always well taken care of! Thank you also for noticing that although we... More 

Warsaw, Poland
Level Contributor
67 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed March 25, 2015

This is great, small hotel just one block from Ocean's Drive in excellent location. Apartments are specious and very stylish. Beds are comfortable and there is good quality free wi-fi. Rooms are equipped with kitchen with everything you may need, as well as all other necessary accessories. The staff is very helpful and friendly. There is no breakfast included or... More 

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Jetset_Franklin_860, Front Office Manager at Jetset Franklin, responded to this review

Thank you Wojtek T for your review. The Jetset Franklin prides itself in their customer service and high quality location. As you have noted, every detail is taken care and our main objective is to ensure that our guests' comfort and needs are always met. We enjoyed having you and we welcome you back on your next visit! More 

Montreal, Canada
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed March 9, 2015

A nice hotel that has an art theme for each room. The room we stayed in was clean and functional. It was a good size with a kitchette. We were very comfortable. There was contruction at the time of writing, but that did not affect us as we stayed from Saturday to Sunday. Very well located. Very close to the... More 

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Baltimore
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed February 18, 2015

Exceptional service and hospitality, central location, and immaculate accommodation. There's not much more that can be added to all the superlatives except that Barbara and Freddie are among the most helpful and personable front desk assistants we have ever encountered. This hotel and its amenities are precisely as described.

Was this review helpful? Yes 1
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