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The Palms Hotel & Spa

Certificate of Excellence
GreenLeadersSilver level
Hotel website
3025 Collins Avenue, Miami Beach, FL 33140
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Best prices for: 1 room 1 guest
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The Palms Hotel & Spa
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1,432 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed yesterday NEW

One of the best reasons to visit Miami in the middle of summer is that the heat weeds out most of the regular tourists. It is a much more international crowd - but remember that Miami is one of the great gateway cities of the world. Especially South America. If you are looking for an exotic get-a-way thats just 2.5... More 

Was this review helpful? Yes 1
4 of 5 stars Reviewed 2 days ago NEW

This hotel is fabulous! I love the hidden jungle and private beach! It only added to the gorgeous view right outside my room. Most of the staff was excellent, the restaurant and bar were great as well. I would've given this hotel a five star review, the only thing I didn't like where the hidden fees. I knew about the... More 

Was this review helpful? Yes 1
Donetsk, Ukraine
Level Contributor
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Nice hotel right on a beach. Beautiful SPA and the main restaurant. Very friendly and helpful staff. The rooms are a bit small but had been cleaned twice a day. I got extra chocolates every evening from the cleaning lady :) Overall our staying was beautiful and entertaining.

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Lindenhurst, New York
Level Contributor
5 reviews
4 of 5 stars Reviewed 2 days ago NEW

First time in Miami Beach in over 30 years so wasn't sure what to expect, especially after having to switch over last minute from another 4-star that was undergoing reconstruction (and had not informed us of this at the time we booked). Was very pleased with The Palms, from the ease of check-in, to the freshness and cleanliness of the... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 3 days ago NEW

It exceeded my expectation. Much better than the hotel I stayed at in South Beach. Amazing heating pool.Gotta try the chicken wings! Beautiful design outsider, perfect service as you would expect it. Location is good although not in the heart of South Beach

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London, United Kingdom
2 reviews
1 of 5 stars Reviewed 3 days ago NEW

Our wedding was horrifically sabotaged by Marlem Pujol and Nestor Marchand the hospitality team at the Palms hotel - now Marlem has moved to the Delano. I will list the issues: 1) Umbrellas not provided during a rainy ceremony (they normally provide umbrellas) 2) Drilling on the hotel property not stopped during our wedding ceremony - religious ceremony and so... More 

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Norfolk, VA
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Lovely little spa hotel well north of South Beach. Nice altho small rooms, beautiful spas and pool area, immaculate beachfront and very helpful staff. Of special note was Auebril, who helped change our "city view" room to on which didn't overlook dumpsters and low roofline. Unfortunately we were less than pleased with denial of request, after a five-night stay, of... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

After checking at the reception desk, we were placed on the 4th floor. I believe customers who have paid more to get oceanfront room would expect ocean to be seen. But on 4th floor, you cannot see ocean, just trees. Room was clean, amenities were good, however there was no toothpaste included. On our check out day, we have found... More 

Was this review helpful? Yes 1
Alma C, Manager at The Palms Hotel & Spa, responded to this review

Dear Oggi O Thank you for taking time out of your day to give us your opinion on your most recent stay with us. We are sorry that your experience was not as positive as we would have liked it to be. Thank you for your feedback which we have already addressed with the pertinent department heads. While we’re glad... More 

Costa Mesa, California
5 of 5 stars Reviewed 1 week ago

The hotel is beautiful. The rooms are quite which is not like other hotels in South Beach. I've stayed at the Palms for the last 5 years and they do not disappoint. The concierge at the hotel was great. I had a problem with dinner reservations and Karina Jureko was extremely helpful. I would definitely recommend The Palms for vacation... More 

Was this review helpful? Yes
Boston, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My boyfriend and I took a vacation to Miami Beach last week and spent 3 nights at the Palms and absolutely loved every minute of it. The room was spacious with a great bed and shower. The pool area looked like a resort with lots of palm trees and tiki huts for tables and bar. Walk through the pool area... More 

Was this review helpful? Yes 1
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