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The Palms Hotel & Spa

Certificate of Excellence
GreenLeadersSilver level
3025 Collins Avenue, Miami Beach, FL 33140
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The Palms Hotel & Spa
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The Palms Hotel & Spa
The Palms Hotel & Spa
The Palms Hotel & Spa
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1,274 reviews from our community

Traveler rating
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    431
    117
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269
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ottawa, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

My wife and I chose the Palms Hotel for a number of reasons: it had a beautiful, "Southern Plantation" feel to its outdoor, restaurant terrace and a pool and garden area shaded by palms (what else?) and mature stands of bamboo. It seemed like an oasis in a busy city. We found its staff to be warm and helpful (and... More 

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Columbus, Ohio
Reviewer
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My husband and I just returned from a great 4-day stay at the Palms and we were very pleased with pretty much everything: clean, comfortable, modern room and property with plenty of character and lovely details; lush garden atmosphere around the pool and grounds; gorgeous beach just across the boardwalk with comfy chairs and umbrellas. We found the staff to... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Our stay in The Palms was lovely! The room was clean, the ocean view was spectacular, the spa treatments were luxurious, and the entire staff was friendly and courteous. We had dinner in the restaurant two evenings. The food was outstanding. Wait staff (especially Alex and Cheryl) went above and beyond to make us feel special! Highly recommend!

Was this review helpful? Yes 1
Rochester, New York
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The Palms is right on the beach. Within walking distance of the South Beach crowd, if you are young. You need transportation, otherwise. Everything at the hotel is expensive but nice: $17 glass of house wine. Great-but-expensive Margaritas, and the service is terrific. The beach is just across the boardwalk, and the pool/cabana area is very nice. We made friends... More 

Was this review helpful? Yes 1
Lancaster, Pennsylvania
1 review
5 of 5 stars Reviewed 1 week ago

My husband and I had a wonderful stay at The Palms. We had an oceanfront room which had the most amazing view of the the sunset and sunrise. The beds were very comfortable and the Aveda products in the bathrooms were so soothing after a day of sun on the beach. The only thing I would have liked is a... More 

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New York City, New York
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I stayed here from March 16-19th with my sister, my brother in law, and their two kids. The hotel is clean and beautiful. They are successful at creating a serene and peaceful enviornment and it felt like an oasis everytime we walked back in from dinner or a visit to south beach. The pool area never felt crowded nor did... More 

Was this review helpful? Yes 1
NYC
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the hotel the weekend of March 14-16th, 2015. We were celebrating my husband's birthday, which I mentioned when booking the hotel. Let me just say that this was my first time visiting Miami and The Palms made this experience even better. The minute we entered the hotel, I knew it was the right choice. It's crispy clean,... More 

Was this review helpful? Yes 2
Alma C, Manager at The Palms Hotel & Spa, responded to this review

Dear Nadi T, Thank you for choosing The Palms Hotel & Spa for such a special occasion as the celebration of your husband’s birthday and as your hotel of choice for your first time in Miami. We could not be happier to know that from the moment you arrived until your departure, your experience at The Palms was flawless. It... More 

Louisville, Kentucky
Reviewer
4 reviews 4 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed here February 25-29th. We are in our late 40's and just looking for a full service hotel right on the beach to escape the KY winter for a few days...we found what we were looking for at The Palms. We arrived the evening of the 25th and were quickly checked in. Our 9th floor room... More 

Was this review helpful? Yes 3
Alma C, Manager at The Palms Hotel & Spa, responded to this review

Thank you so very much for your absolutely lovely review and for detailing every aspect of your guest experience with us at the Palms. We enjoyed reading through your summing up of all the things you liked on property- from the well appointed rooms, super comfortable bed, and bathroom setup to the pool and beach areas and tropical gardens. We... More 

Philadelphia, Pennsylvania
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was married here. Hands down they did a great job aligning everything up for us and cost was reasonable. For anyone who wants to get married in Miami, this was the location. We were also able to stay for a few nights before heading away for our honeymoon. The room was great along with the hotel staff. Will be... More 

Was this review helpful? Yes 1
Alma C, Manager at The Palms Hotel & Spa, responded to this review

Dear Jason432, Thank you for choosing The Palms Hotel & Spa for such a special occasion as is your wedding celebration. We could not be happier to know that our professional staff perfectly aligned everything up for you during your wonderful event. We would like to take this time to congratulate you again and we all look forward to welcoming... More 

Chicago
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just returned from another glorious week at The Palms. This was our 5th stay; it's become the home away from home during one week each winter for these Chicagoans. It hasn't changed at all, which is what we appreciate. It's still beautiful, secluded, quiet, with the most friendly, helpful staff, many of whom we remember from previous visits. We've stayed... More 

Was this review helpful? Yes 1
Alma C, Manager at The Palms Hotel & Spa, responded to this review

Dear ScribblerChicago, We love welcoming back returning guests, and consider it a compliment that guests choose to stay with us a number of times. It is with pleasure that we read of your feedback on how we continue to exceed your expectations in the aspect of great room accommodation, quiet and relaxing pool and garden areas, and that we manage... More 

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