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The Palms Hotel & Spa

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GreenLeadersSilver level
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3025 Collins Avenue, Miami Beach, FL 33140
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The Palms Hotel & Spa
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1,681 Reviews from our TripAdvisor Community

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Englishtown, Canada
1 review
5 of 5 stars Reviewed 2 days ago NEW

Our annual girls weekend took us to the Aveda Spa at The Palms Hotel for the first time. I just want to say that myself & my two other friends had the most wonderful stay at your resort. Everyone we came in contact with, from the Spa (which is 5stars, to the pool & beach staff, to the bar/restaurant, front... More 

Helpful?
Thank Pamela D
Westchester County, USA
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

If you're going to South Beach and don't want to spend $500+ on a hotel room, but still want some very nice and elegant with a great ambiance, then this is the place to go. They are nestled in between the 1 Hotel and Faena. Great location to be. The beach area is semi-quiet so you can relax. I've stayed... More 

Helpful?
Thank LaToya G
Columbus, Ohio
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The hotel and grounds are lovely after the hustle and bustle of Miami. We had a city view room on the sixth floor and could hear some street noise. Ocean view may be quieter. The Essensia Restaurant was excellent. We enjoyed the breakfast buffet tremendously and also ate dinner there several times, because it was so pleasant. Good quality food... More 

Helpful?
Thank Frenchagent
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW via mobile

We were here on business but stayed three days for pleasure. We have stay all over the world in top rated hotels and this is far from top rate. Fees added on for beach and pool access even if it's flooding, cold and windy! Not even exercise classes were included like yoga. Room had peeling paint and plaster and was... More 

Helpful?
Thank Jamie B
Manhasset, New York
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I visited the hotel last week. I was drawn to the description as one of the ten best spas in Miami. I was not disappointed. My family and I enjoyed 9 different treatments, including several massages from Beatriz. I have enjoyed therapeutic massage from masters across the US and Europe. This woman's technique is beyond compare. Beatriz is kind, compassionate... More 

Helpful?
Thank rosemary j
Dallas, Texas
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Check-in was flawless & efficient, valet staff was professional and VERY helpful, everyone was super friendly. We did not get an ocean-view room, but very much enjoyed the view out the front of the hotel from the 11th floor. Our room had all the amenities you could need - terry robes, slippers, coffee pot, and fridge with drinks/snacks. Loved the... More 

Helpful?
Thank lrcunning
france
Level Contributor
38 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 1 week ago

What differentiates this hotel is the very friendly staff even though the front desk is for me not so efficient! The breakfast is nice but could be a little bit more protected with covers..this avoids to have the bacterias from people that are sneezing and spitting on the food when they talk. This was an issue i could not understand... More 

Helpful?
Thank nat1774
Park Ridge
Level Contributor
43 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent three nights at The Palms to attend a wedding. The lobby and grounds are nice and well maintained. They have a large pool and the beach only steps away. I usually try to avoid hotel food but The Palms is the exception to the rule. We ate in the restaurant, bar, poolside and at the wedding. The food... More 

Helpful?
Thank Robert S
Fritz C, Front Office Manager at The Palms Hotel & Spa, responded to this review

Dear Robert, Thank you for choosing The Palms and your wonderful review. I do apologize for the inconvenience you encountered with the window leak. I am pleased to see you enjoyed our outlets and pool area. Please visit us again soon! More 

A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago via mobile

I surprised my boyfriend with a trip for his birthday and we stayed here. This hotel was beautiful. It was a great location in walking distance to food, shopping and all the excitement if not a fan of walking, cab rides were not more than 10 dollars. The staff were very friendly and helpful. The pool area connected to the... More 

Helpful?
Thank A TripAdvisor Member
Fritz C, Front Office Manager at The Palms Hotel & Spa, responded to this review

Happy belated birthday! Thank you so much for your comments about the service you received at the Palms Hotel & Spa! We aim to provide each guest with the same luxurious experience you described. Please come back and visit us soon! More 

Malmo, Sweden
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We are a family with 3 kids, 10, 7 and almost 1 year. Everything was really nice about this hotel except the fact that they placed us in a room right on top of the big "party room". This hotel had at least 4 weddings during our stay and that´s lovely but you don´t put a family with kids right... More 

Helpful?
Thank Elinjohanna
Fritz C, Front Office Manager at The Palms Hotel & Spa, responded to this review

Dear Elin, Thank you for taking the time out to review The Palms Hotel & Spa. I would like to express my sincere apologies for the noise inconveniences you and your family encountered. Our staff friendliness is truly one of our gems. Please visit us again soon! More 

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