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The Palms Hotel & Spa

4.0 of 5 3025 Collins Avenue, Miami Beach, FL 33140
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Certificate of Excellence 2014
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The Palms Hotel & Spa
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The Palms Hotel & Spa
The Palms Hotel & Spa
The Palms Hotel & Spa
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1,254 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tampa, Florida
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars NEW

Beautiful property the staff was unbelievable and met some pretty comical entertaining guests. I didnt have enough time to make it to the spa but my theo (uncle) is a spa guy he disappeared for almost a day. He enjoyed it so much. I will be back for sure.

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Alma C, Manager at The Palms Hotel & Spa, responded to this review

Dear maria K, It was a pleasure having you and your family stay at The Palms Hotel & Spa. We are thrilled to read of the excellent, five-star visit you have had and appreciate the kind words you have shared of our staff. We are glad this contributed positively to your overall Palms experience. We look forward to welcoming you... More 

Wroclaw
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Beautiful hotel, really obe of the best, only one thing I can not accept : it is impossible to open the window in each of the room :(, eaven a little... You can see the ocean but You can not feel the fresh air, only air cobdition... The rest - the best

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Alma C, Manager at The Palms Hotel & Spa, responded to this review

Dear bjankiewicz, Thank you so very much for your perfect score review and taking the time to share your experience of your recent stay at The Palms Hotel & Spa. We are honored that you consider The Palms one of the best hotels in our beautiful Miami Beach. Our windows do not open so that we can ensure comfortable humidity... More 

Lanoka Harbor, United States
Contributor
16 reviews 16 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was our second visit to The Palms Hotel and Spa and it was delightful. We stayed in an ocean front king room which is worth the price increase over a city view. The room is spacious, clean and nicely furnished. The bed and pillows are very comfortable. We really appreciated the water closet w/clever sink for hand-washing separate from... More 

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Alma C, Manager at The Palms Hotel & Spa, responded to this review

Dear Sharon G, We love welcoming back returning guests, and consider it a compliment that guests choose to stay with us time and time again. We are pleased to read that you had a delightful stay and felt that the hotel was very luxurious. It makes us very happy to know that you appreciated the separate bathroom set up, the... More 

Morristown, NJ
Top Contributor
110 reviews 110 reviews
61 hotel reviews
121 helpful votes 121 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We enjoyed our stay at The Palms. The grounds are beautiful, full of lush tropical plants and caged parrots, surrounding the heated pool. Just past the pool there is a gate that opens to the boardwalk and the beach. Very convenient. We had a "city view" room that was small but nicely appointed, with a king bed, large flat screen... More 

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Alma C, Manager at The Palms Hotel & Spa, responded to this review

Dear C1andG2, It is with great pleasure that we read your review of your recent stay at The Palms Hotel & Spa. We enjoyed reading your lovely description of our “Tropical Paradise”, including lush gardens, pool area, convenient direct access to the beach, and nicely appointed guestrooms. I am glad to read that you enjoyed all of our in-room amenities... More 

Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

After going to Mexico for the last few winters we decided to try Miami. I was nervous about finding a place that could compare to the tropical paradise we love in Playa del Carmen. The Palms has delivered. It is traditional, well maintained, the rooms are newly remodeled and the grounds of the resort are BEAUTIFUL. Plentiful, lush tropical gardens... More 

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Alma C, Manager at The Palms Hotel & Spa, responded to this review

Thank you for the absolutely lovely review of The Palms Hotel & Spa after your recent stay. We are thrilled that we exceeded your expectations in finding a place that could compare to Playa del Carmen. It means so much to us that you enjoyed your stay and we appreciate you taking the time to post a review. Thank you... More 

Milan
Top Contributor
58 reviews 58 reviews
7 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

A good location if you want to avoid the crowded South Beach . Hotel is very silent and has a nice view to ocean even though no terasses !!!!! Service is ok Lifts are a nigHtmare and you can wait until 15 mn to get one ..... Crazy !

Was this review helpful? Yes 1
Alma C, Manager at The Palms Hotel & Spa, responded to this review

Thank you for taking the time to share your review of your stay with us. I am glad to read that you enjoyed our oceanfront location, which is indeed further north from the hustle and bustle of South Beach, thus makes for the relaxing environment we offer our guests. Most of our guests enjoy the peace and tranquility of our... More 

New York City, New York
Top Contributor
133 reviews 133 reviews
22 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for business this past week and thought the hotel was great. It's a little off the beaten path from South Beach, a long walk along with boardwalk. The grounds are lovely with a heated pool, and large, fun tiki bar. It's beach is gorgeous with turquoise water and white sands The staff was helpful and accommodating. I... More 

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Alma C, Manager at The Palms Hotel & Spa, responded to this review

Dear cortneyrose Thank you for choosing to stay at The Palms Hotel & Spa on your recent business trip. We very much appreciated reading through the hotel facilities and offerings you enjoyed duration your visit. We are very happy to read that our staff was helpful and accommodating. It is nice to know that the room was a nice size... More 

Rockwall, Texas
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I went here for the weekend and enjoyed it very much. Our room faced the pool and beach. It was quiet and peaceful. The pool was heated which was very relaxing early in the morning before a lot of people were there. The beach was just a few minutes from the room to the sand. The stess-fix... More 

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Alma C, Manager at The Palms Hotel & Spa, responded to this review

Dear Susan P, Thank you so much for taking the time to share your thoughts on TripAdvisor following your stay with us at The Palms Hotel & Spa. We are pleased to read that you had an enjoyable weekend stay and felt that our team members were very friendly and accommodating. Thank you for visiting our AVEDA Spa. It is... More 

ST Paul, MN
Contributor
20 reviews 20 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

This is now our third time at The Palms and every bit as good as the first two. It is a great location, close to the main south beach area. Cabs are easy to get and cheap (from $5-$8 each way for four of us) We appreciate that it is not a large hotel it has more of a boutique... More 

Was this review helpful? Yes
Alma C, Manager at The Palms Hotel & Spa, responded to this review

Dear Aquavitgal, Thank you so much for being our repeat Palms guests and for taking the time out of your day to inform us of your recent experience. We are thrilled to read of how great your stay was once again. We very much enjoyed reading through your summing up of all the hotel features, which made your stay relaxing... More 

Miami, Florida
1 review
2 of 5 stars Reviewed 1 week ago

I attended an outdoor wedding here last week and found that the hotel is in the direct flight path of Miami International Airport. Every 3 or 4 minutes a plane goes by drowning out the service and vows exchanged by the bride and groom. After a night of celebration we gave our valet ticket to the valet at the hotel,... More 

Was this review helpful? Yes
Alma C, Manager at The Palms Hotel & Spa, responded to this review

Dear s d, Thank you for letting us know about your recent experience onsite. We find it extremely distressing to read your review. We can assure you that your experience is not the status quo at our property and that it is definitely not reflective of the high standards we usually pride ourselves with. We find the service attitude you... More 

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Additional Information about The Palms Hotel & Spa

Address: 3025 Collins Avenue, Miami Beach, FL 33140
Phone Number:
Location: United States > Florida > Miami Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Palms Hotel & Spa 4*
Number of rooms: 251
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Also Known As:
The Palms Hotel And Spa
The Palms Hotel Miami Beach
Palms Hotel Miami Beach
Palms South Beach
The Palms South Beach
Miami The Palms
Palms Miami
Hotel Style:
#25 Romantic Hotel in Miami Beach
#27 Spa Hotel in Miami Beach
#27 Family Hotel in Miami Beach
#34 Luxury Hotel in Miami Beach
#41 On the Beach Hotel in Miami Beach
#46 Business Hotel in Miami Beach

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