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The Palms Hotel & Spa

4.0 of 5 3025 Collins Avenue, Miami Beach, FL 33140
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#55 of 201 Hotels in Miami Beach
1,108 Reviews 4 of 5 stars
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The Palms Hotel & Spa
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The Palms Hotel & Spa
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1,108 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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glendale, ca.
Contributor
19 reviews 19 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

If you walk along the boardwalk you can peak at the grounds of all ocean front hotels. Nothing anywhere near the price point came close. Public spaces are lovely, and midweek drink specials limit the generally high cost of SoBe beverages. Seven dollar drink and food specials with service on the beach is a delight. The main bar also has... More

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campbelltown, South Australia
Contributor
12 reviews 12 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stay started out bad first off when the reception tried to charge me for the room again, eventhough I had prepaid, had to argue with her before she tracked down my payment off their system so she didnt charge my credit card, again. Then when we were left waiting over 2 hours for our luggage to be brought up to... More

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Pittsburgh, Pennsylvania
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

Okay restaurant expensive room noise bar was great best food can be found at the bar. The was in a location were your going to need a car or you will need a taxi. I was disappointed that the hotel wanted to charge me additional cost of $50.00 a night for a ocean view room the hotel was half empty... More

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Alma C, Manager at The Palms Hotel & Spa, responded to this review

Thank you for being our recent guests and taking the time to share your feedback. Just to clarify, the hotel fee is $19 per day and it includes unlimited wireless internet access, beach chairs for all registered guests and umbrellas, all local phone and toll free calls up to 15 minute in duration, fitness center, daily newspaper and unlimited digital... More

Long Island, New York
1 review
5 of 5 stars Reviewed 6 days ago NEW

This was our 2nd trip to The Palms after visiting a few years prior for a wedding. As we remember the Hotel is beautiful and in a great location. It is close enough to South Beach to party and hang out and far enough away to enjoy peace and tranquility. The rooms are updated and beautiful. We normally stay at... More

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Alma C, Manager at The Palms Hotel & Spa, responded to this review

Dear Scott C, What an absolute pleasure it was to have you back as one of our loyal and repeat Palms guests! Thank you for taking the time to review your stay and for the nice written comments regarding our beautiful rooms and hotel. We do sincerely value all of our guests and each individual perspective and appreciate the opportunity... More

1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

Amazing experience with an attentive and accommodating staff. Much better genre than the newer, mega hotels. The gym, however, could use an upgrade. Restaurant had a cozy feel and the menu options were healthy and well presented.

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Alma C, Manager at The Palms Hotel & Spa, responded to this review

Dear rdjk14, Thank you for being our recent guest at the Palms and for your lovely comments regarding our attentive and accommodating staff. We appreciate the opportunity to address your comments and wanted to let you know that we recently added a couple of new Matrix elliptical cross trainers with Cardio Theater personal TV viewing screens. We are continually renovating... More

Newcastle upon Tyne, England, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

Nice Building site next door, noisy, a simple walk along the street outside the hotel left us feeling like we needed another shower. Excessive car parking charge $35. Considering the price for one night room only. We had a better and more comfortable time in a Travelodge the night prior to our stay here. Definitely not on my repeat list.

Was this review helpful? Yes 1
Alma C, Manager at The Palms Hotel & Spa, responded to this review

Dear Les A, I am disappointed to hear that you did not find value in our friendly, genuine service, rate inclusions or hotel offerings. We do sincerely value all of our guests and each individual perspective and appreciate the opportunity to address your concerns. I regret and apologize that a nearby properties renovation project would have negatively impacted your overall... More

Newcastle upon Tyne, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 weeks ago

This hotel is amazing! We checked in on 9th September 2014 in preparation for our Wedding on Miami beach on the next day. We had a ocean view room, the view was amazing! The staff were great very happy and smiling all the time. They were also happy to help us with a back up plan if the weather wasn't... More

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Alma C, Manager at The Palms Hotel & Spa, responded to this review

Congratulations on your recent nuptials! We are honored to have been chosen as the venue for such an important event. Thank you for taking the time to review your stay at The Palms Hotel & Spa. We appreciate your lovely words regarding our friendly staff and beautiful grounds and look forward to welcoming you back for many anniversary celebrations! Warm... More

1 review
5 of 5 stars Reviewed 2 weeks ago

I was at the Palms with my family including my mom that is handicap. The services are great. Staff made everything to accommodate us and my mom. Provided special services like special chair on the bathroom and laundry if needed in case of any accident. Mr. Moises from the front desk is the best. Polite, professional and efficient. I would... More

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Alma C, Manager at The Palms Hotel & Spa, responded to this review

Dear Mark V, Thank you for not only being our recent guests at The Palms Hotel & Spa but also for taking the time to review your stay. We appreciate your lovely comments regarding our hotel and staff. Thank you for acknowledging Moises’ professionalism and politeness. He will certainly be recognized in our next staff meeting. Next time your travels... More

toronto
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The ocean view was beautiful, this hotel is located in a great location. If you don't mind walking its great. Just take the boardwalk and go. The hotel it self was nice and clean. For us it was perfect. They have a restaurant and it have plenty for everyone. I love the vegan meals, very tasty. The California breakfast was... More

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Alma C, Manager at The Palms Hotel & Spa, responded to this review

It was a pleasure to have you and your family stay with us at The Palms Hotel & Spa! Thank you for sharing your experiences with us. We appreciate your nice comments regarding our property and especially how much everyone enjoyed Essensia Restaurant. We really pride ourselves in offering a mouthwatering farm to table experience! We hope that next time... More

1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel was so beautiful, clean & the staff was great! Everyone smile & was so eagerly to wait on you. They made you feel like royalty! The best place to stay in South Beach!!! On a scale of 1 to 10, The Palms Hotel & Spa is a 20 !!! Can't wait to come back!!!

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Additional Information about The Palms Hotel & Spa

Address: 3025 Collins Avenue, Miami Beach, FL 33140
Phone Number:
Location: United States > Florida > Miami Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Palms Hotel & Spa 4*
Number of rooms: 251
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Also Known As:
The Palms Hotel And Spa
The Palms Hotel Miami Beach
Palms Hotel Miami Beach
Palms South Beach
The Palms South Beach
Miami The Palms
Palms Miami

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