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The Palms Hotel & Spa

4.0 of 5 3025 Collins Avenue, Miami Beach, FL 33140
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Certificate of Excellence 2014
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The Palms Hotel & Spa
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The Palms Hotel & Spa
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1,128 reviews from our community

Traveler rating
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243
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
4 of 5 stars Reviewed yesterday NEW

The hotel is very nice, clean and is perfect if you plan on spending a weekend at Miami beach. Everyone at the desk is very kind and they serve a super breakfast. The room was spacious and had plenty of storage room.

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Miami, FL
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We went to a Gala on the beach and did not want to have to drive back to South Miami late at night after having a few drinks. We are two middle aged couples. We stayed at the The Palms - what a little gem. The service was very good. The rooms spacious. we booked an Ocean Front room for... More

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2 reviews
2 of 5 stars Reviewed 2 days ago NEW

No problem really with the hotel itself. Clean and beautiful views the problem is with the staff. Seems like everyone at the front desk is still "in training". Had questions and issues with the bill and the manager frietz was never around when I asked to speak to him. Valet was slow had to wait awhile. I'm in costumer service... More

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Muelheim an der Ruhr, Germany
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We visited the Palms from the 10th of October till the 15th of October. Though the hotel was very nice, well maintained and the staff friendly we had some negative experiences. The parking fee was very high and to our big surprise the Palms booked the amount of about $ 200,- twice from my credit card. Luckily i checked my... More

Was this review helpful? Yes 2
Alma C, Manager at The Palms Hotel & Spa, responded to this review

Dear Andreas W, I would like to thank you for sharing your concerns with us about your recent stay. We appreciate your positive comments regarding our friendly staff but regret the misunderstanding concerning your credit card. I just want to clarify that the charge that you see double, which will disappear, is an authorization hold used as guarantee against your... More

Oslo, Norway
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

A perfect hotel at reasonable prices, high standard, clean and above all quiet. Highly recommendable for a weekend at Miami Beach. Unfortunately we did not have time for the spa ;-) The breakfast was of high quality and the staff were excellent.

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Alma C, Manager at The Palms Hotel & Spa, responded to this review

Dear HenningA0713, Thank you for your recent visit and for taking the time to share with us your Palms experiences! I am elated to hear that you found our hotel to be the “perfect hotel” and hope next time that you stay with us you will have the opportunity to visit our AVEDA spa with its serene atmosphere inspired by... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

I spent a week in that place ! It was awesome love it the Staff was very friendly Room a little bit small but well set for a short or Long stay and very clean I enjoy the Yoga classes in the morning and of course the spa

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Lewisberry, Pennsylvania
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my second trip to The Palms. My first trip was a solo escape and I spent much of my time at the spa. This trip I brought my husband and our two sons. It was exactly as I remembered it. It is an absolutely beautiful hotel. My family spent 3 days at the pool and beach. Nester checked... More

Was this review helpful? Yes 2
Alma C, Manager at The Palms Hotel & Spa, responded to this review

Dear DLettich, What an absolute pleasure it was to have you back as one of our loyal and repeat guests! Thank you so much for taking the time to review the hotel and detailing every aspect of your Palms experience with us. We appreciate your sincerity and kind words for members of our dedicated team who helped make your stay... More

Miramar, Florida
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have to say I was so excited to come to this hotel, but was a bit disappointed. I came to celebrate my mother's 60th birthday and had done extensive research and even emailed the hotel in advance; however, my "oceanfront" rooms were not that "oceanfront". I saw more of the parking lot. This was an expensive and extremely important... More

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Alma C, Manager at The Palms Hotel & Spa, responded to this review

Thank you for your recent stay with us and choosing to celebrate such a special event as your mother’s 60th birthday at the Palms Hotel & Spa. I appreciate the positive comments and highlights of your stay with regards to our friendly staff, beautiful grounds and guest amenities / offerings. Unfortunately, I regret to hear that you were disappointed with... More

Virginia Beach, Virginia
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel on a couples trip. My husband and I met another couple there for their 10 year anniversary. My husband and I arrived at the hotel early, so our room wasn't ready. We ended up upgrading to get an ocean view room, and to go to our room early. The view was great with the floor... More

Was this review helpful? Yes 2
Alma C, Manager at The Palms Hotel & Spa, responded to this review

Dear lovejonesin, Thank you for taking the time to share your experience of your recent stay with us at The Palms Hotel & Spa. We appreciate your lovely comments regarding our guestrooms. I am glad you experienced the breathtaking views of the Atlantic Ocean and enjoyed the offerings and amenities in the room. I do hope next time your travels... More

glendale, ca.
Contributor
19 reviews 19 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

If you walk along the boardwalk you can peak at the grounds of all ocean front hotels. Nothing anywhere near the price point came close. Public spaces are lovely, and midweek drink specials limit the generally high cost of SoBe beverages. Seven dollar drink and food specials with service on the beach is a delight. The main bar also has... More

Was this review helpful? Yes 1
Alma C, Manager at The Palms Hotel & Spa, responded to this review

Thank you so very much for your absolutely lovely review. I am elated to hear that you enjoyed our lush tropical and breathtaking seaside landscape of our pool and beach areas and our magnificent guest amenities/offerings. We look forward to the opportunity to welcome you back again and again as our valued repeat guest. Please feel free to contact me... More

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Additional Information about The Palms Hotel & Spa

Address: 3025 Collins Avenue, Miami Beach, FL 33140
Phone Number:
Location: United States > Florida > Miami Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Palms Hotel & Spa 4*
Number of rooms: 251
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Also Known As:
The Palms Hotel And Spa
The Palms Hotel Miami Beach
Palms Hotel Miami Beach
Palms South Beach
The Palms South Beach
Miami The Palms
Palms Miami

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