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The Palms Hotel & Spa

4.0 of 5 3025 Collins Avenue, Miami Beach, FL 33140
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#54 of 201 Hotels in Miami Beach
1,098 Reviews 4 of 5 stars
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Certificate of Excellence 2014
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The Palms Hotel & Spa
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The Palms Hotel & Spa
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1,098 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Newcastle upon Tyne, England, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Nice Building site next door, noisy, a simple walk along the street outside the hotel left us feeling like we needed another shower. Excessive car parking charge $35. Considering the price for one night room only. We had a better and more comfortable time in a Travelodge the night prior to our stay here. Definitely not on my repeat list.

Was this review helpful? Yes 1
Newcastle upon Tyne, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

This hotel is amazing! We checked in on 9th September 2014 in preparation for our Wedding on Miami beach on the next day. We had a ocean view room, the view was amazing! The staff were great very happy and smiling all the time. They were also happy to help us with a back up plan if the weather wasn't... More

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1 review
5 of 5 stars Reviewed 1 week ago

I was at the Palms with my family including my mom that is handicap. The services are great. Staff made everything to accommodate us and my mom. Provided special services like special chair on the bathroom and laundry if needed in case of any accident. Mr. Moises from the front desk is the best. Polite, professional and efficient. I would... More

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toronto
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

The ocean view was beautiful, this hotel is located in a great location. If you don't mind walking its great. Just take the boardwalk and go. The hotel it self was nice and clean. For us it was perfect. They have a restaurant and it have plenty for everyone. I love the vegan meals, very tasty. The California breakfast was... More

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1 review
5 of 5 stars Reviewed 1 week ago

The hotel was so beautiful, clean & the staff was great! Everyone smile & was so eagerly to wait on you. They made you feel like royalty! The best place to stay in South Beach!!! On a scale of 1 to 10, The Palms Hotel & Spa is a 20 !!! Can't wait to come back!!!

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Miami Beach, Florida
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I've stayed at many of the hotels on Miami Beach and this one was quite a pleasant surprise. Pros: location, it's directly on the beach, a lot of hotels advertise they are on beach but you will later find out they meant across the street from beach. You walk into beach from pool area which is very nice. Restaurant hotel... More

Was this review helpful? Yes 1
Juno Beach, Florida
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

the palms in sobe has a special place in my heart. i have been staying here for 15 years. in my opinion it is the perfect miami hotel. here is why: there are none of the fist pumping dbags usually associated with miami beach. it is far enough north that they dont migrate to the palms. none of the miami... More

Was this review helpful? Yes 2
Dallas, Texas
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Hotel personnel (from front desk, concierge, restaurant, and housekeeping staff) have mastered the art of customer service. Waiters remember your cocktail of choice and favorite wine upon return to the dining room. The concierge can find you a rental car at 7:00 p.m. when you learn that you must meet your fishing guide at 5:00 a.m. and he's 90 minutes... More

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Houston, Texas
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

As a 40 something (I say that to put my comments the proper perspective). I typically stay at enormous all inclusive resorts with everything from nightclubs, on site boutiques, fitness classes to lots of spring break style planned poolside events. I started to feel like I was forcing myself to experience all of the above as opposed to simply enjoying... More

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Alma C, Manager at The Palms Hotel & Spa, responded to this review

Dear JoycePSU, Thank you for taking the time to review your recent stay at The Palms Hotel & Spa. I am happy to read that you were ‘pleasantly surprised’ and look forward to welcoming you back next time that your travels bring you to Miami Beach. Warm regards, Alma Cue The Palms Hotel & Spa More

South Florida
Senior Contributor
25 reviews 25 reviews
23 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was our second stay at The Palms. We were greeted at the door with our room key and the staff acknowledged that we were returning guests. It was quite a special touch! We stayed in a balcony room on the top floor. The room was impeccably clean and neat. The view is spectacular. The location is an easy walk... More

Was this review helpful? Yes 1
Alma C, Manager at The Palms Hotel & Spa, responded to this review

Dear lormel, What an absolute pleasure it was to have you back as one of our loyal and repeat Palms guests! I truly appreciate you taking the time to share your experiences with us. I am pleased to read that you enjoyed Essensia’s farm to table natural cuisine and thank you for acknowledging our friendly and accommodating staff! We look... More

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Additional Information about The Palms Hotel & Spa

Address: 3025 Collins Avenue, Miami Beach, FL 33140
Phone Number:
Location: United States > Florida > Miami Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Palms Hotel & Spa 4*
Number of rooms: 251
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Also Known As:
The Palms Hotel And Spa
The Palms Hotel Miami Beach
Palms Hotel Miami Beach
Palms South Beach
The Palms South Beach
Miami The Palms
Palms Miami

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