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All 197 Miami Beach hotels

The Palms Hotel & Spa

4.0 of 5 Hotel   |   3025 Collins Avenue, Miami Beach, FL 33140
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80%
Ranked #50 of 197 hotels in Miami Beach
Certificate of Excellence 2013
GreenLeadersSilver level
A recent review
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971 people have reviewed this hotel

Traveler rating
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    91
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

The room was clean, and a good size, the staff was nice, the hotel itself is pretty, there are nice chairs/couches outside the main entrance for your to relax, the location is great, wifi/pool-access/beach-towels are included within the resort fee.

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Alpharetta, Georgia
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We just stayed at the Palms and it is a very nice property. The beach is clean and wide with good service. The servers even brought around free grapes and margarita samples. The pool area was very lush and tropical with a nice tiki bar. They even had cabanas on the side. There is a nice deck/porch and a nice... More

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Dearborn Heights, Michigan
Contributor
18 reviews 18 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Went on a seven day cruise and extended my vacation for 2 nights at the Palms Hotel and Spa in South Beach. From the time I got out of the transportation shuttle to check-in was a breeze! Absolutely no problems at all. Got the room key and went up to the 7th floor and was not disappointed by the room.... More

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Cheltenham
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our fourth visit in 3 yrs and the best one. After several small niggles on our last trip Nov 2013, we were unsure about returning, but so glad we did. There was a distinct overall improvement in all areas of the hotel: Service seemed more "slick", there were new beachbeds with very compfy foam tops; new towels replacing... More

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St. Petersburg, Russia
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed there in January. The hotel is very nice! Rooms are modern and very clean! Pool area i very tropical and relaxing. Breakfast is nice. The hotel needs on thing - MORE MUSIC IN BAR!!!! better live music... in the evening its quite boring. Thank you!!!

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Bowling Green, Kentucky
1 review
5 of 5 stars Reviewed 1 week ago

The facility itself was beautiful. My only con would be there is not a designated outside smoking area. My suggestion is make an area outside for smokers and inform them to use it. For us non smokers we are forced to head indoors to stay clear of the clouds of smoke

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Seattle, Washington
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

This was by far the worst hotel experience ever! The only positive is the access to the beach.... The rooms are tiny, the staff unfriendly, they charge you for anything and everything - they might just start charging guests for breathing! They didn't know what a bottle sterilizer was The toilet door didn't even shut properly. Staff is rude

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Alma C, Manager at The Palms Hotel & Spa, responded to this review

Dear Aditi192, I am truly disappointed to hear about your recent visit and that this was your experience. We do sincerely value all of our guests and each individual perspective and appreciate the opportunity to address your concerns. I would love the opportunity to discuss your individual stay and experiences with you personally, if you would contact me directly at... More

New York City, New York
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

I absolutely loved staying at this hotel. It was impeccable - everything was so perfectly done. The employees were happy and helpful, the rooms were clean, and the outdoor was gorgeous and exotic. Even at times where the experience could have gone south, like when we arrived EARLY for check in and our rooms weren't prepared, they gave us complimentary... More

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Baltimore, Maryland
2 reviews
5 of 5 stars Reviewed 1 week ago

Visited miami beach to celebrate our 10th wedding anniversary and my 50th birthday. Since I had never visited miami I had to do a lot of reseach to find a hotel that i liked and meet my requirement of price, food, short distance to beach, beach service, no pets, and with a tropical setting and feel. The Palm hotels has... More

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Stonington, Connecticut
Contributor
14 reviews 14 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hotel experience was excellent. Hospitality was great from the moment of arrival. Corner room was somewhat small but I was not planning on spending a lot of time there. Pool area is terrific with a bar and cabana where you can order lunch or snacks. Want a change of scenery, the beach is just steps away. Located on the boardwalk... More

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Alma C, Manager at The Palms Hotel & Spa, responded to this review

Dear Matthew T, Thank you for not only being our recent guest but also for taking the time to review The Palms Hotel & Spa! We appreciate your lovely comments regarding the great hospitality you experienced while being our guest and look forward to your return visit next time your travels bring you back to Miami Beach. Warm regards, Alma... More

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Additional Information about The Palms Hotel & Spa

Also Known As:
The Palms Hotel Miami Beach
The Palms Hotel And Spa
Palms Hotel Miami Beach
The Palms Hotel
Palms South Beach
The Palms South Beach
Miami The Palms
Palms Miami
Address: 3025 Collins Avenue, Miami Beach, FL 33140
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Green Hotel in Miami Beach
#10 Romantic Hotel in Miami Beach
#31 Luxury Hotel in Miami Beach
#31 Family Hotel in Miami Beach
#36 Business Hotel in Miami Beach
#38 On the Beach Hotel in Miami Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Palms Hotel & Spa 4*
Official Description (provided by the hotel):
Let us welcome you with genuine service and laid-back sophistication at our serene oceanfront resort, set in the heart of Miami Beach. Soul-reviving AVEDA spa experiences, natural gourmet cuisine at Essensia and newly renovated rooms, all inspired by the beautiful nature surrounding our sanctuary. Discover Miami Beach’s award-winning independent beach resort. ... more   less 
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