I stayed at this hotel from 5th - 9th January 2012 with six people travelling in total and booked two junior suites, one room had a kitchenette while the other had a fridge, microwave and coffee maker. Rooms were spacious and had everthing I required and were all in working order e.g safe, iron and so forth. Rooms were cleaned...
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Hello -
My wife and I stayed at the aqua for a scheduled (3) days but we only slept there for one night. We booked via Hotels.com which had this property listed as 2.45 stars. It was $350.00 a night. The only thing this hotel has going for it is the ground on which it sits. It is a decent...
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By far the worst hotel I've ever stayed at. A 1 star rating is too high. The statement above from the hotel is a flat out lie!! It's not a cute boutique style, it's nasty! Took 30-45 minutes to get car from valet. Phone didn't work, iron was broken, shower and sink were disgusting. DO NOT STAY HERE!!!!! Absolutely disgusting.
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Dear Guest,
I'm extremely shocked by your review because it doesn't match the rest of the reviewers' experiences at our hotel but we respect it as a valid comment and sincerely hope we could have done something to remedy your unfortunate and short stay with us. Please contact me directly, should you come down to South Beach and I will...
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We have travelled around USA for 4 weeks and this place is the worst, Cold concrete floors, Bathroom smells of sullage,loud fridge no microwave,not allowed to use pool and was lied to by staff
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Reviewed May 12, 2011
Dear Guest,
I see that you are stayed in May 2011, our hotel has been completely renovated since then. Unfortunately at the time of your stay the spa was closed due to NEW maintenance requirements by the City of Miami Beach. The concrete floors have been replaced to bamboo floors, our bathrooms have been renovated.
Please contact me directly, should...
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This hotel was the best option for my trip! Good rooms, a very polite staff and it is in front of the beach!! I love it!!!!!!!!!
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I stayed here on my very first visit to Miami Beach and I loved it! The decor is great as was the bed, bathroom and the entire room. The front desk staff are so friendly and the lady in reservations is nice too. I enjoyed the continental breakfast and overall, my stay here was nice. Plus, this is in walking...
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Dear Guest,
Thank you so much for your positive comments. I am so glad you enjoyed your time at Aqua Hotel. I hope you can come back and enjoy another great time very soon. Until next time!
Warmly
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I spent a long a week at the Aqua and had a wonderful time.
The hotel is right on Collins Ave (one block to the beach). All rooms, our room had a really comfortable bed, and spacious seating area and kitchenete
Great breakfast options for being a continental/complimetary breakfast.
All the employees were very helpful, with great recommendations for entertainig,...
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Dear Guest,
We appreciate the time taken to share your view about the Aqua Hotel. Our staff members are very excited you mentioning about the top services received and the great complimentary breakfast served during your stay with us.
Our optimum goal here at the Aqua Hotel is continue providing our entire hotel guest with the best hotel services.
We...
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We spent a long weekend (Thursday thru Mon) at the Aqua and had a wonderful break.
The hotel is right on Collins Ave t Beach. All rooms, our room had a really comfortable bed, and spacious seating area.
Great breakfast options for being a continental breakfast.
All the staff was super-helpful, with great restaurant recommendations and shopping.
They have a...
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The only good thing about this hotel is the position, very close to the beach and everything you need. Other than that it is simply awful: the rooms are old and dirty, the staff unpolite and sometimes even rude, breakfast terrible and the valet parking really expensive and when you need your car you have to wait even up to...
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I planned a trip to south beach with my cousin and her friend we arrived august 22, 2011. we all planned to meet there and to pick a decent moderately priced hotel. I read the reviews on the aqua and was a little turned off about a few of the reviews about the bed bugs. but overall alot of the...
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Dear guest,
We have been diligently investigating your comments. After researching the issues you raise, we have not been able to find any pesky critters. Our eco friendly mattresses are actually made from materials that naturally repel bed bugs and dust mites. Also, our pest control service regularly comes to visit to ensure we do not have any type of...
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