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Hotel Chelsea

944 Washington Ave, Miami Beach, FL 33139
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Hotel Chelsea
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642 Reviews from our TripAdvisor Community

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Traveler rating
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    100
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Hallandale Beach, Florida
5 of 5 stars Reviewed 1 week ago

Gilma Garcia was our Front Desk Agent. Her customer service was outstanding. The hotel itself has a nice bar with great happy hour deals. The rooms are clean, comfortable, and fun! If you are looking for a quaint, European vibe, you must check out Hotel Chelsea!

Was this review helpful? Yes 2
Baltimore, Maryland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Me and my girlfriend stayed here for four nights and five days here at the Chelsea for her 22nd birthday.When we arrived the staff was nice and friendly. We had no problems with check in and when we got to our rooms we were suprised to walk into a large comfy CLEAN room. The bathroom was spa styled, which I... More 

Was this review helpful? Yes 1
Miami Beach, Florida
4 of 5 stars Reviewed 2 weeks ago

Staff is nice and helpful. Hotel is clean. A skilled bartender always wants to make the best drink possible and that was Jessica all the way. And the manager Joshua was very attentive. great hotel overall ;)

Was this review helpful? Yes
SBG_GuestRelations, Guest Relations Manager at Hotel Chelsea, responded to this review

We are delighted by your wonderful review and fantastic shout outs to Jessica and Joshua! It is great to know that the genuine care that you felt from our team resonated and we are incredibly fortunate to have team members like these working with us! It was a pleasure having you and we look forward to welcoming you again very... More 

Leawood, Kansas
5 of 5 stars Reviewed 2 weeks ago

Hotel staff was very nice and helpful. Hotel was clean, close to shopping and the beach however far enough away from the hustle and bustle if you just wanted to relax. I travel to Miami every year and I would for sure stay at Hotel Chelsea again!

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SBG_GuestRelations, Guest Relations Manager at Hotel Chelsea, responded to this review

Stellar! Thank you for the 5 STARS!! I am so glad to read that you enjoyed all aspects of your stay with us and can't wait for the opportunity to do it all again! See you soon!! Katrine More 

4 of 5 stars Reviewed 3 weeks ago

This hotel is in a great location and is pretty cool by design. Our only complaints would be that the check-in process takes forever, the shower design makes for a very wet bathroom floor, and there are no water bottles in the room. They have a happy hour every night for the guests free of charge, which was amazing! Comfortable... More 

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SBG_GuestRelations, Guest Relations Manager at Hotel Chelsea, responded to this review

Shannie, we appreciate your taking the time to write your review. I will discuss these issues with our General Manager to see if we can come up with a reasonable solution. We are glad you and your family enjoyed your stay, and we hope to have the pleasure of welcoming you again! Katrine More 

Chicago, Illinois
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I stayed at Chelsea my 1st time in South Beach over 7yrars ago. I've stayed at various hotels in South Beach. This vacation I decided to stay where it all started and I'm glad I did!!!!! Hotel Chelsea is relaxing, Clean and beautiful. The staff is awesome - Gilma (I hope I spelled it correctly) at the desk is awesome!!!... More 

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SBG_GuestRelations, Guest Relations Manager at Hotel Chelsea, responded to this review

Dona - what an amazing rating and comments about our lovely Chelsea Hotel. Thank you so much!! Our goal is our customers’ satisfaction. So it is rewarding to read that our team’s efforts are effective and appreciated. We will make sure to pass along your words of praise to Gilma, Andrew, Alex, the bar and housekeeping staff. Thank you again,... More 

1 review
2 of 5 stars Reviewed 3 weeks ago

The hotel was really great until the last night when we noticed small bugs crawling over the dresser, they were very small and translucent brown colored so they could have been there longer. We were getting bites but not sure from where. They gave us a new room the last night and were supposed to call to refund our last... More 

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SBG_GuestRelations, Guest Relations Manager at Hotel Chelsea, responded to this review

Thank you Nicole for your feedback. I am truly sorry your last day has tinted the wonderful time you and your friends were having at our Chelsea Hotel. I am glad our staff did try to help, by offering a different room. As we live in a tropical climate, hot year around, we do unfortunately on rare instances get insects... More 

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Plano, Texas
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Enjoyed my stay. Comfortable room, bed, good AC. STAFF WAS EXCELLENT! Josh, Jess, Smadar, and Tamber at the bar/ food service and Alex the chef provided great service. The front desk staff were quick and friendly. My room was kept spotless by the housekeeper, Karla! Awesome Value!

Was this review helpful? Yes 1
SBG_GuestRelations, Guest Relations Manager at Hotel Chelsea, responded to this review

Thank you so much RMJ75075 for taking the time to write such a nice review and for the amazing 5 star rating!! We are so happy you have enjoyed your stay with us, and that you have recognized how great a value the Chelsea Hotel represents. We will make sure to pass along your kind words of praise to our... More 

Ft. Lauderdale, Florida
1 review
5 of 5 stars Reviewed 3 weeks ago

the location was perfect! 2 blocks to the beach and maybe 7 blocks to Lincoln road! Once we got here, we never used the car! We walked all over south beach with no problems day & night. There was 4 girls in 1 room (2 adults & 2 teens) and we all loved the hotel/room, it was decorated really nice,... More 

Was this review helpful? Yes
SBG_GuestRelations, Guest Relations Manager at Hotel Chelsea, responded to this review

Thank you so much Bitsy for this awesome review and 5 STAR rating. We are delighted that you and your family have thoroughly enjoyed yourselves and took advantage of all the great possibilities that Hotel Chelsea offers its guests. We are particularly happy to read how wonderful our dedicated staff has been. The Customer is our top priority! Our staff... More 

Raleigh, North Carolina
1 review
4 of 5 stars Reviewed 3 weeks ago

After I booked my room on Tripadvisor, I called the hotel directly and requested a room on the second floor to make sure I was away from any potential first floor noise since I had my mother travelling with me and since I had read reviews that said the first floor rooms were not far from the main entrance which... More 

Was this review helpful? Yes
SBG_GuestRelations, Guest Relations Manager at Hotel Chelsea, responded to this review

Thank you DSG3011 for taking the time to write this detailed and honest review!! I am so thrilled that you and your family had such a lovely time at the Chelsea Hotel. We are pleased that we will have the pleasure of seeing you all again in the near future! We are particularly happy to read how caring, courteous, helpful... More 

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