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All 197 Miami Beach hotels

Hotel Chelsea

3.0 of 5 Hotel   |   944 Washington Ave, Miami Beach, FL 33139
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Hotel Chelsea
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Ranked #129 of 197 hotels in Miami Beach
A recent review
4 of 5 stars reviewed 3 weeks ago
Zeus G Rocky Hill, Connecticut
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510 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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English first
Rocky Hill, Connecticut
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

My friend and I recently stayed at Hotel Chelsea for a long weekend getaway. After reading reviews and looking at several hotels we chose Chelsea. Great choice! Service shuttle was easy, location was great, staff was friendly and hotel looked great. Don't forget Happy Hour every night! Thanks to our bartender Karen we made the best of our nights with... More

Was this review helpful? Yes 1
SBG_GuestRelations, Guest Relations Manager at Hotel Chelsea, responded to this review

Good Afternoon Zeus G, Thank you for sharing your feedback with us, regarding your recent experience here at Hotel Chelsea. We are delighted to read that you had a great time! We offer great money saving amenities, the complimentary R/T shuttle service from MIA just being one of them. We are located in the heart of South Beach just blocks... More

Morgantown, West Virginia
1 review
1 of 5 stars Reviewed March 10, 2014 via mobile

Where do I begin?! We were told by the receptionist that it was a "pet friendly" hotel but it's just a way for them to get more money from you by making you pay $25 per night per dog! There was no place to walk our dogs anywhere near the hotel. Our dogs made no mess inside of the hotel... More

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SBG_GuestRelations, Guest Relations Manager at Hotel Chelsea, responded to this review

Good Afternoon ayoho23, We value all of our guests feedback and would like to thank you for sharing yours with us, and all of our future guests! We are a pet friendly hotel, as we allow dogs here. We only charge our guests for such incidents if they happened. If our housekeepers found pee on the bed, we have to... More

Travelers are raving about these Miami Beach hotels

Rome, Italy
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 6, 2014

The Hotel is not so bad. The rooms are normal, the bed and the bathroom are good. The room looks so so dark (dark brown the floor, the painting of the wall) and the lights are feeble. The Hotel is not so bad. The rooms are normal, the bed and the bathroom are good. The room looks so so dark... More

Was this review helpful? Yes 1
San Diego, California
Contributor
20 reviews 20 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed March 1, 2014

We arrived close to midnight and the gentleman who checked us in was quite nice - he was the last personable staff we encountered in our stay. While they hotel offers a free happy hour the bartenders are quite frankly the least friendly people on the planet. Totally engaged in their own world and not at all with concern with... More

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SBG_GuestRelations, Guest Relations Manager at Hotel Chelsea, responded to this review

Hello there td_ed, Thank you so much for the time you took to share your honest feedback with us, and all of our future guests! I am terribly sorry to read that our bartenders did not provide you with outstanding customer service! I will make sure that the bar manager is aware of this, so that they can speak with... More

Edmonton, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 28, 2014

Personable staff, great location. Overall good experience. I will look here first if/when returning. For the area this is a Great value. Staff was very nice and helpful from when I checked in at 3 AM 'til I was forced to get back to the real world.

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SBG_GuestRelations, Guest Relations Manager at Hotel Chelsea, responded to this review

Hello there TampaTimmay, Thank you for sharing your honest feedback with us, and all of our future guests! We are glad to know that you had such a fun time here at Hotel Chelsea!! Our staff is always hard at work to make sure that each of our guests are having a great time with us! We hope that you... More

Charleston, South Carolina, United States
Top Contributor
97 reviews 97 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed February 6, 2014 via mobile

The pros: Great location. Central to everything you want to do in South Beach. Clean. Cute decorations. They have a guest only free happy hour everyday which is lovely to sit outside or in the sweet lobby. The cons: Boutique equals small. Small lobby. Small room. Small bathroom. Small. We were coming off a cruise ship and w wanted to... More

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SBG_GuestRelations, Guest Relations Manager at Hotel Chelsea, responded to this review

Hello there Felecia L, We would like to thank you for the time you took to share your feedback with us, and all of our future guests! We are in a great location just blocks from all the action that takes place here. We are indeed a boutique hotel therefore our rooms are smaller then your average hotel rooms. I... More

Dubuque, Iowa
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 5, 2014

We traveled to Miami for the ING Marathon and booked our room in December. First off, the Sales department that we had to book through was horrible at answering the phone and returning phone calls. The reservation department said they could not take our reservation since it was through the group rate. Fine, I understand that, but the process to... More

Was this review helpful? Yes 1
SBG_GuestRelations, Guest Relations Manager at Hotel Chelsea, responded to this review

Good Afternoon Brittani V, We value all of our guests feedback and we would like to thank you for sharing yours with us! We apologize greatly that it was troublesome to get to speak with our Sales Department!!! In our system I see that your reservation was made on 01/31 at 9:26PM- the day that you were due to check... More

Columbus, Georgia
Contributor
14 reviews 14 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 4, 2014

Weekend stay. Great location (within walking distance of great shopping, dinning, the beach). The hotel itself was nice (decor, bedding, nice space for a boutique hotel). The staff could use some training. I was at the bar waiting to be served and when I asked where was the bar tender, he stated he wasn't sure and that the bar was... More

Was this review helpful? Yes 1
SBG_GuestRelations, Guest Relations Manager at Hotel Chelsea, responded to this review

Hello Misty H, We would like to thank you for sharing your feedback with us, and all of our future guests! We are in the heart of South Beach, just blocks away from all the action that you will want to be apart of while here! We strive on providing excellent service, so it pains us to read that is... More

Suffield, Connecticut
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 28, 2014 via mobile

Even though location is great, and the price reasonable for this area, in retrospect I would pay more money to be treated better and have a better room. I paid 250 a night to get treated like a second class citizen? No thanks. The room was quiet but when the front desk staff either opened my locked door or gave... More

Was this review helpful? Yes 1
SBG_GuestRelations, Guest Relations Manager at Hotel Chelsea, responded to this review

Hello there NewEnglandLadyAwesom, Thank you for taking your time to share your honest feedback with us! We are extremely sorry to read that your stay was not a 5 star one! We are indeed in a lovely location just blocks away from all the action. We apologize greatly for the mistake that our front desk staff made. We would love... More

Providenciales
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 23, 2014

Nice boutique hotel, bar in the lobby, nice patio in the front for eating, drinking or smoking shisha. Rooms are simple but beds are really very comfortale. Very good shower. Bath robes. Mini frigobar in room. Safety box. Excellent location. I stayed here many times since 2005. My most recent stay was in general good, except for the noise. They... More

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SBG_GuestRelations, Guest Relations Manager at Hotel Chelsea, responded to this review

Good Evening Estela_Edelle, Thank you for sharing your feedback with us, and all of our future guests! We are glad that you had a nice time with us! We are in the heart of South Beach just blocks away from all the action. If we were aware that you were disturbed by the noise from the lobby, we would have... More

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Additional Information about Hotel Chelsea

Also Known As:
Chelsea Hotel Miami Beach
Hotel Chelsea Miami
Chelsea Miami Beach
Address: 944 Washington Ave, Miami Beach, FL 33139
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #129 of 197 hotels in Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Chelsea 3*
Reservation Options:
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